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Summary of reviewsOutrigger Burleigh is widely praised for its exceptional location, providing guests with easy access to pristine beaches, surf clubs and a variety of dining options. Situated just a short stroll from the beach, the hotel also offers proximity to shops, supermarkets and public transport, making it a fantastic base for exploring Miami, Burleigh Heads and other attractions around the Gold Coast.
The rooms at Outrigger Burleigh are described as spacious, comfortable and immaculately clean with many guests appreciating the modern updates and well-maintained facilities. Practical features like comfortable beds, kitchenettes and scenic views of the gardens, pool or ocean further enhance the guest experience. Despite a few mentions of minor issues such as small bathrooms or dated hallways, the overall sentiment is positive, emphasizing good value for the location.
Cleanliness is a standout aspect with numerous reviews applauding the high standard of hygiene throughout the hotel, including the recently renovated areas. The pool area, often highlighted as clean and inviting, is another major attraction, especially for families. Guests enjoy the warm, well-maintained pool and relaxing spa facilities. Even occasional maintenance or renovation work does not significantly detract from the overall positive impression.
The staff at Outrigger Burleigh are frequently commended for their friendliness and exceptional service, contributing significantly to a welcoming and relaxed atmosphere. Names like John and Colleen are specifically mentioned for their outstanding customer service, enhancing the guest experience.
The proximity to beautiful, clean beaches like North Burleigh and Miami Beach is highly appreciated, as is the convenience of nearby walking tracks and urban amenities. Secure and ample parking options add to the stress-free experience for guests traveling by car.
Family-friendly features, including large family rooms and a safe, enjoyable environment for children, make the hotel an ideal choice for families. While the wifi service receives mixed reviews with some guests experiencing connectivity issues, the overall experience remains predominantly positive.
In conclusion, Outrigger Burleigh successfully delivers a three-star experience that meets guest expectations, providing a standard yet satisfactory stay at a budget-friendly price. The combination of a prime location, clean and comfortable rooms, excellent service and family-friendly amenities makes it a commendable choice for travelers seeking both relaxation and convenience on the Gold Coast. Show more
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Categories
Hotel near Golf Courses
This hotel lists a golf course within 3 km as an available activity for guests.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
Cheap Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Double RoomThis air-conditioned room features a private balcony with views of the pool or Gold Coast hinterland. It includes satellite TV, a refrigerator and a tea and coffee maker. Free cable channels and free WiFi is provided.
Triple RoomThis spacious room has comfortable furnishings and a private balcony with views of the Gold Coast countryside or swimming pool. It also includes air conditioning, satellite TV, a refrigerator and tea/coffee making facilities. Free cable channels and free WiFi is provided.
Superior SuiteThis suite has a balcony, seating area and satellite TV. Free cable channels and free WiFi is provided.
Family RoomThis family room features a balcony, seating area and air conditioning. Free cable channels and free WiFi is provided.
Superior Triple RoomThis room has a balcony, air conditioning and dining area. This superior triple room has been refurbished with new bathroom, carpet and curtains. These rooms are on the pool side, away from the road. Free cable channels and free WiFi is provided.
Guest Reviews
7.8
Good
Location
Outrigger Burleigh boasts an exceptional location that offers guests unparalleled convenience and access to key attractions. Positioned just a short stroll from the beach, the hotel provides easy access to pristine shores, surf clubs and a variety of dining options. The proximity to nearby shops, supermarkets and cafes ensures that all necessities are within walking distance, making it a breeze for guests to enjoy leisurely walks along the beach or head out for a meal.
The central positioning also makes it a fantastic base for exploring Miami, Burleigh Heads and other nearby attractions. Public transport is conveniently close by, allowing for effortless travel around the Gold Coast. For those attending local events or just looking to soak in the sun, the location is described as perfect with everything mere minutes away. The hotel is situated on the main road, enhancing accessibility while maintaining a serene and quiet environment.
Guests appreciate the scenic walking tracks and well-maintained surroundings, adding to the overall pleasant experience of staying at Outrigger Burleigh. With such a strategic location, this hotel makes for an ideal choice for both relaxation and exploration, truly offering the best of both worlds.
Rooms
The guest reviews for Outrigger Burleigh highlight the satisfaction with the hotel's room accommodations. Visitors frequently commend the spaciousness, describing the rooms as large, comfortable and well-appointed. Cleanliness is consistently mentioned with many noting the rooms as immaculately clean and well maintained. Several guests pointed out the modern updates, especially the newly renovated bathrooms and recent refurbishments.
The ambiance of the rooms received positive remarks with mentions of bright, airy and quiet environments that contribute to a relaxing stay. Practical features such as comfortable beds, nice sheets and organized setups, including kitchenettes, added to the guests' comfort. The views from the rooms, overlooking the gardens, pool or the ocean, were appreciated for enhancing the overall experience.
Location-wise, the hotel is favorably positioned near the beach and other conveniences, which guests found to be a bonus. Despite some mentions of the building looking a bit dated, the overall sentiment is that the rooms are very clean and provide good value for the location with friendly and accommodating staff adding to the positive experience. Some guests did face minor issues like small bathrooms or having to request amenities, but these were exceptions rather than the rule.
In summary, Outrigger Burleigh offers guests a comfortable, clean and spacious stay with modern amenities and a great location close to the beach, making it a commendable choice for travelers.
Beds
Nestled in an enviable location with convenient access to shops, Outrigger Burleigh is well-regarded by its guests, particularly for the quality of its beds. Many visitors found the beds to be quite comfortable with phrases like "very comfortable bed," "comfy bed," and "beds were so comfy" appearing frequently. Some even described the beds as amazing and the best mattresses they've slept on.
However, experiences with the beds do seem to vary. While a significant number of reviews highlight the comfort and right firmness of the mattresses, others have reported harder or less comfortable beds with some describing them as "like sleeping on concrete" or "half collapsed." Despite these mixed impressions, the clean and well-maintained condition of the bedding is commonly noted.
In summary, while most guests found the beds at Outrigger Burleigh to be comfortable and conducive to a good night's sleep, there are differing opinions on the firmness and overall comfort of the mattresses. Even among some of the more critical reviews, the overall room comfort and value for money often receive positive remarks.
Cleanliness
Outrigger Burleigh has garnered a reputation for maintaining an exceptionally clean environment, despite its older style building. Guests consistently praised the rooms for being clean, tidy and well-maintained with some even describing them as immaculately clean. Many remarked on the high standard of cleaning throughout the hotel, including the well-kept facilities and common areas. The hotel rooms are not only clean but also more modern than expected and spacious, which added to the overall pleasant experience.
Although some guests noted issues such as mould in the bathroom, sticky floors and dated hallways, these were overshadowed by the overwhelming positive feedback on cleanliness. The recently renovated areas, particularly the bathrooms, were appreciated, as was the hotel's quiet and comfortable atmosphere. Additionally, the friendly staff contributed to the overall cleanliness with their attentive service.
Overall, Outrigger Burleigh is recognized for its clean, comfortable and spacious rooms, making it a commendable choice for travelers who prioritize hygiene and tidiness in their accommodation.
Staff
The staff at Outrigger Burleigh have garnered significant praise for their exceptional service. Visitors frequently highlight the friendliness and helpful nature of the entire team. From the front desk to after-hours service, the reception staff and management are consistently described as welcoming, polite and attentive. Guests specifically mention the informative and courteous check-in process with particular appreciation for individuals like John and Colleen who enhance the experience.
Consistently, reviews emphasize the professional demeanor and excellent customer service provided by the staff. The high level of attentiveness and friendliness contributes to a relaxed atmosphere with many guests noting how the staff's demeanor positively impacts their stay. Overall, the staff's positive attitude and willingness to assist play a crucial role in creating memorable and enjoyable experiences for guests at Outrigger Burleigh.
Wi-Fi
The wifi experience at Outrigger Burleigh has received mixed feedback from guests. Many guests found the wifi to be strong and with good coverage throughout the property, describing it as great and very good. Some even highlighted that the free wifi was easy to use and provided a good connection. However, there were also several reports of instability with some guests mentioning issues such as patchiness, difficulty connecting and frequent disconnections. Certain reviews pointed out incidents of weak signals and unreliable connectivity, as well as some tech issues and problems with the wifi password. A few guests shared experiences of bad wifi quality and even an unsecured network. Despite these occasional drawbacks, the overall impression indicates a predominantly positive experience with the wifi at Outrigger Burleigh.
Pool
Outrigger Burleigh's pool area has garnered numerous positive reviews from guests. Described as clean, well-maintained and boasting a perfect temperature, the pool was consistently highlighted for its warmth and inviting atmosphere. Families appreciate the pool's appeal, as children particularly enjoyed their time swimming. The pool area itself received high praise, often described as great, amazing and beautiful. Guests noted the relaxing and clean spa facilities, further enhancing the overall experience. Even though there were occasional mentions of the pool being under renovation or not open, once completed, the pool continued to impress visitors. The property's proximity to public transport and other amenities only adds to its convenience, making the outdoor pool and spa a delightful feature of a stay at Outrigger Burleigh.
Beach
Located in an enviable spot on the Gold Coast, Outrigger Burleigh offers guests an exceptional experience with its close proximity to several pristine beaches. Visitors rave about the convenience with many highlighting that the beach is just a short walk away, often less than five minutes. The hotel is repeatedly praised for being right next to beautiful, clean and patrolled beaches, contributing to a sense of safety and relaxation.
The location is perfect for beach lovers, offering quick and easy access to both North Burleigh and Miami Beach. Many guests appreciated the lovely walking tracks along the beach, making it ideal for morning strolls or evening walks. Though some wished for direct beach views from their rooms, the overall sentiment remains overwhelmingly positive about the hotel's beachfront access.
Complementing the fantastic beach location is the hotel's proximity to local shops, supermarkets, cafes and essential amenities. Travelling to the hotel from Gold Coast airport is noted as being straightforward, further enhancing its appeal. Overall, Outrigger Burleigh's strategic placement close to natural and urban conveniences makes it a highly recommended destination for those looking to enjoy the best of the Gold Coast's beaches.
Parking
Outrigger Burleigh offers a multitude of convenient parking options that have garnered positive feedback from guests. The hotel provides on-site parking, which includes both underground and lock-up facilities, ensuring the safety of vehicles with secure and undercover car parks. Guests appreciated the ample parking spaces, making it easy to find a spot without hassle. Additionally, the free on-site parking adds to the overall convenience. There were minimal reports of issues, even during peak times and off-street parking was noted as a great alternative. The parking facilities are described as roomy and good in terms of accessibility, contributing to a stress-free experience. Overall with secure and plentiful parking options, Outrigger Burleigh promises a seamless experience for guests traveling by car.
Family
Outrigger Burleigh is highly regarded as an ideal destination for families, offering ample space and a range of family-oriented facilities. Guests praise the hotel for its large family rooms, which are perfect for accommodating everyone comfortably. The resort is noted for its family-friendly atmosphere with particular emphasis on ensuring a safe and enjoyable experience for children. It's described as a great spot for short family getaways with pleasant staff who are attentive to the needs of families. Overall, the property is recognized as a kid-friendly resort, making it a lovely place for families to spend quality time together.
3 Star
Outrigger Burleigh provides a standard three-star experience that meets the expectations for its rating. Guests have generally found the hotel to be basic but decent, noting that it is comparable to other three-star stays. The facilities and services are in line with what is typical for a three-star property. For those looking for a budget-friendly option, it is acknowledged as a very good three-star place to stay. However, some guests have pointed out that the price can sometimes seem higher than the value provided with several mentions of paying a four-star price for a three-star experience. Many reviews emphasize that it feels more like a motel or a standard hotel rather than a resort. Overall, Outrigger Burleigh is seen as appropriate for those who need a straightforward and decent accommodation without the frills and luxuries of higher-star hotels.
Heated Pool
The heated pool at Outrigger Burleigh consistently stands out as a highlight for guests. Descriptions such as "great," "warm," "comfortable," and "enjoyable" showcase the pool's appealing temperature and atmosphere. This accommodating feature allows for pleasant swimming experiences regardless of the season. While the pool area is noted to be nice, there is an occasional mention of noise. Beyond the pool, guests appreciate the spacious and comfortable accommodations, pointing out the large bedrooms and beds, as well as the quality bathrooms, which enhance the overall comfort of the stay.
Yes, Outrigger Burleigh has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Outrigger Burleigh.
No, Outrigger Burleigh doesn't allow dogs.
Yes, parking facilities are available at Outrigger Burleigh.