Neptune Resort
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Summary of reviewsNeptune Resort in Broadbeach receives high praise from guests for its exceptional location, situated just a short walk from Pacific Fair, a large shopping center and other key attractions such as the beach, casino, restaurants and cafes. Its convenient access to public transport with bus and tram stations nearby, adds to its appeal as a central base for exploring local delights like Dracula's Theatre Restaurant and The Pink Flamingo shows. Despite occasional traffic noise at busy junctions, the resort's prime location remains a significant advantage.
Guests commend the spacious and well-appointed rooms at Neptune Resort, which are ideal for both short and long-term stays. The accommodations are noted for their cleanliness, comfort and practical amenities, including kitchen facilities and laundry units. Many rooms feature balconies that offer pleasant views and the penthouse is particularly highlighted for its beautiful setup. While some guests mention dated decor or minor maintenance issues, the overall feedback emphasizes the good value for the price with clean and comfortable conditions enhancing the stay.
Cleanliness is a standout attribute with the resort consistently receiving compliments for its well-maintained and tidy environment. Guests appreciate the efforts of the friendly and helpful staff, who contribute significantly to a welcoming atmosphere. Facilities such as the pool, spa and sauna are well-kept and provide excellent opportunities for relaxation, adding to the overall positive guest experience.
The resort's staff are frequently commended for their friendliness, efficiency and accommodating nature. Both the reception team and management receive high marks for going above and beyond to ensure a smooth and pleasant stay, often enhancing the guest experience significantly.
The resort's wifi receives mixed reviews; some guests report excellent and unlimited internet access, while others experience connectivity issues or slow speeds, particularly in certain rooms. This variance suggests that the quality of the wifi may depend on the specific location within the resort.
The heated outdoor pool is another highlight, especially appreciated during colder months. Families enjoy the pool, spa and well-maintained facilities, although some note the pool's size. Overall, the pool area, along with other amenities like the gym and sauna, provide ample relaxation opportunities.
The nearby beach receives consistently positive feedback for its close proximity and accessibility, being only a short walk away. Guests enjoy the combination of the beach with nearby shopping, dining and recreational options, making Neptune Resort an excellent base for enjoying the local area.
Parking at Neptune Resort is praised for its convenience and security, offering abundant secure undercover parking with a flexible "park in any vacant spot" policy. The included parking adds value to guests' stays and is frequently highlighted as a benefit.
The beds at Neptune Resort elicit mixed opinions; some guests find them very comfortable, contributing to a quality sleep experience, while others encounter issues with hardness or discomfort from mattresses that are too old or comprised of two pushed-together singles. Despite these varied experiences, the general sentiment around bed comfort is positive for many visitors.
Overall, Neptune Resort is highly recommended for its prime location, cleanliness, friendly staff and well-maintained amenities, providing a reliable and enjoyable stay on the Gold Coast.
Categories
Guests commend the spacious and well-appointed rooms at Neptune Resort, which are ideal for both short and long-term stays. The accommodations are noted for their cleanliness, comfort and practical amenities, including kitchen facilities and laundry units. Many rooms feature balconies that offer pleasant views and the penthouse is particularly highlighted for its beautiful setup. While some guests mention dated decor or minor maintenance issues, the overall feedback emphasizes the good value for the price with clean and comfortable conditions enhancing the stay.
Cleanliness is a standout attribute with the resort consistently receiving compliments for its well-maintained and tidy environment. Guests appreciate the efforts of the friendly and helpful staff, who contribute significantly to a welcoming atmosphere. Facilities such as the pool, spa and sauna are well-kept and provide excellent opportunities for relaxation, adding to the overall positive guest experience.
The resort's staff are frequently commended for their friendliness, efficiency and accommodating nature. Both the reception team and management receive high marks for going above and beyond to ensure a smooth and pleasant stay, often enhancing the guest experience significantly.
The resort's wifi receives mixed reviews; some guests report excellent and unlimited internet access, while others experience connectivity issues or slow speeds, particularly in certain rooms. This variance suggests that the quality of the wifi may depend on the specific location within the resort.
The heated outdoor pool is another highlight, especially appreciated during colder months. Families enjoy the pool, spa and well-maintained facilities, although some note the pool's size. Overall, the pool area, along with other amenities like the gym and sauna, provide ample relaxation opportunities.
The nearby beach receives consistently positive feedback for its close proximity and accessibility, being only a short walk away. Guests enjoy the combination of the beach with nearby shopping, dining and recreational options, making Neptune Resort an excellent base for enjoying the local area.
Parking at Neptune Resort is praised for its convenience and security, offering abundant secure undercover parking with a flexible "park in any vacant spot" policy. The included parking adds value to guests' stays and is frequently highlighted as a benefit.
The beds at Neptune Resort elicit mixed opinions; some guests find them very comfortable, contributing to a quality sleep experience, while others encounter issues with hardness or discomfort from mattresses that are too old or comprised of two pushed-together singles. Despite these varied experiences, the general sentiment around bed comfort is positive for many visitors.
Overall, Neptune Resort is highly recommended for its prime location, cleanliness, friendly staff and well-maintained amenities, providing a reliable and enjoyable stay on the Gold Coast.
Aparthotel with Parking
Located in Broadbeach, this resort offers parking and is known for its beachfront location. It provides convenient parking options for guests.
Aparthotel with Tennis Courts
This resort in Broadbeach is listed with a tennis court among its amenities.
4-Star Aparthotel
Neptune Resort provides comfortable apartments and a range of amenities. Its location in Broadbeach ensures easy access to local attractions and dining options, making it a convenient choice for visitors.
Aparthotel with Outdoor Pool
Neptune Resort offers a heated outdoor swimming pool and a spa. The pool area is a central feature for guests to enjoy.
Aparthotel near The Beach
Aparthotel for Honeymoon
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Heated Pool Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Gym
Aparthotel with Heated Pool
Guest Reviews
Neptune Resort boasts an enviable location, praised repeatedly by guests for its proximity to key attractions and amenities in Broadbeach. Just a short walk away from Pacific Fair, one of the largest shopping centers, it presents a shopping haven for visitors. The nearby beach, casino and a variety of restaurants and cafes ensure that everything needed for an enjoyable stay is within easy reach. Public transport access is excellent with bus and tram stations conveniently situated across the road, providing straightforward connectivity to other parts of the city.
The resort's strategic position makes it ideal for those wanting to explore local attractions such as Dracula's Theatre Restaurant and the Pink Flamingo shows, all while enjoying a safe and comfortable environment. Despite some minor drawbacks like traffic noise at busy junctions, the overall positive guest feedback underscores Neptune Resort's appeal for a convenient, centrally-located accommodation option in Broadbeach.
Neptune Resort offers spacious and well-appointed rooms that guests appreciate for both short and long-term stays. Many reviews highlight the cleanliness and comfort, noting that the accommodations are equipped with everything needed, from kitchen facilities to laundry units. The rooms generally have a good layout and many come with balconies, offering pleasant views. Features like comfortable beds and tidy conditions are commonly praised.
The location of the resort is a major advantage, being central and convenient for various activities with friendly and helpful staff contributing to a positive experience. Despite some mentions of dated decor and the occasional need for refurbishment, the overall consensus is that the rooms provide good value for the price. The penthouse, in particular, stands out for its comfort and beautiful setup. Minor issues, such as a musty smell or uncomfortable beds, were noted by a few guests but did not overshadow the largely positive feedback on room size, cleanliness and essential amenities.
Neptune Resort has a mix of opinions when it comes to the comfort of its beds. Many guests found the main beds to be very comfortable with some even praising the quality of sleep they had thanks to the bed and pillows. Clean linen and a great location added to the overall positive experience for some visitors. However, there were a number of guests who found the beds to be uncomfortable, often mentioning that the mattresses were too hard or old. Issues with beds being two singles pushed together, resulting in an uncomfortable crack in the middle, were also noted. Despite a few remarks about outdated furnishings and less-than-ideal extra and double beds, the overall impression points to varied experiences regarding bed comfort at Neptune Resort.
Neptune Resort on the Gold Coast consistently receives high praise for its cleanliness and welcoming atmosphere. Guests frequently mention the property being exceptionally clean and well-maintained. The rooms and apartments, while occasionally described as a bit dated, are consistently noted for being tidy and well-kept with many highlighting their spaciousness and functionality. Comfortable beds and modern features enhance the stay experience, making it both pleasant and convenient.
The resort's staff stand out for their friendliness and helpfulness, contributing significantly to the positive ambience. Facilities like the pool, spa and sauna are well-maintained and provide excellent opportunities for relaxation. Its convenient location next to a large mall and various dining options adds to its appeal, as does the easy accessibility of rooms.
Despite minor comments about noise and occasional wear in furnishings, the resort's overall cleanliness and comfort, coupled with attentive staff and good amenities, make Neptune Resort a highly recommended destination for travelers seeking a reliable and pleasant stay on the Gold Coast.
The Neptune Resort has garnered numerous praises for its impressive staff, who are consistently described as friendly, welcoming and exceptionally accommodating. Guests commend both the reception team and management for their efficiency and positive attitudes. Encounters with members of staff are often highlighted as standout experiences with individuals going above and beyond to ensure a smooth and pleasant stay. Noteworthy mentions include a particularly outstanding receptionist and a manager whose attentiveness enhanced the guests' experiences significantly. Overall, the helpfulness and friendliness of the Neptune Resort staff significantly contribute to the resort’s appeal and guest satisfaction.
While Neptune Resort offers a variety of amenities and services, the experience with the wifi seems to have mixed reviews. On a brighter note, some guests found the wifi to be excellent and appreciated the good, unlimited internet access. They noted that the wifi was satisfactory during their stay, adding a positive dimension to their visit.
However, others encountered issues with connectivity. Some guests mentioned that the wifi was hit and miss, noting that it didn't work very well at times. There were also comments about the internet connection being terrible or a bit slow, particularly in certain rooms. This inconsistency led some to rely on their phone data instead. The on-site coffee shop, which might typically provide an alternative place to connect, was unfortunately closed for renovations during a period of one reviewer's stay.
In summary, while some guests enjoyed a smooth and robust wifi experience at Neptune Resort, others had less favorable experiences, which suggests that connectivity might vary depending on location within the resort.
Neptune Resort features an inviting heated outdoor pool, which is particularly appreciated during colder months. Families find the pool and spa enjoyable with kids and teenagers making the most of these amenities. The pool complex, including the gym and sauna, is a highlight with many guests noting the cleanliness and good maintenance of the facilities. Despite some comments about the pool's size, the variety and quality of amenities like the sparkling clean pool, spa and sauna provide ample opportunity for relaxation. Additionally, the location complements the resort's overall appeal, making it a great place for a family stay.
The beach near Neptune Resort has received consistently positive feedback from guests, who frequently highlight its close proximity and convenience. Reviewers describe the beach as being only a short walk away, roughly two to five minutes on foot, making it easily accessible for visitors. The location is highly praised for its proximity not only to the beach but also to the Broadbeach shopping area, local shops, bars, the Kuwarra Surf Club and a playground, ensuring a well-rounded experience for families and travelers alike. Additionally, the beach is complemented by a scenic park perfect for sunset views, adding to the overall appeal. Despite some minor mentions of traffic noise at a busy junction, the consensus is that Neptune Resort offers an excellent base for enjoying the beach and its surrounding amenities.
Neptune Resort offers ample parking facilities that many guests found convenient and abundant. The secure undercover parking is particularly appreciated for its straightforward access and the flexible "park in any vacant spot" policy. In addition to the ease of access, parking is included with the price of the stay, making it an added benefit for visitors. Guests consistently noted the availability of plenty of parking spaces, ensuring they rarely faced any difficulty finding a spot. Overall, the parking at Neptune Resort is noted for its convenience, security and user-friendly policies.
Location Show Map
Location
The resort's strategic position makes it ideal for those wanting to explore local attractions such as Dracula's Theatre Restaurant and the Pink Flamingo shows, all while enjoying a safe and comfortable environment. Despite some minor drawbacks like traffic noise at busy junctions, the overall positive guest feedback underscores Neptune Resort's appeal for a convenient, centrally-located accommodation option in Broadbeach.
Rooms
The location of the resort is a major advantage, being central and convenient for various activities with friendly and helpful staff contributing to a positive experience. Despite some mentions of dated decor and the occasional need for refurbishment, the overall consensus is that the rooms provide good value for the price. The penthouse, in particular, stands out for its comfort and beautiful setup. Minor issues, such as a musty smell or uncomfortable beds, were noted by a few guests but did not overshadow the largely positive feedback on room size, cleanliness and essential amenities.
Beds
Cleanliness
The resort's staff stand out for their friendliness and helpfulness, contributing significantly to the positive ambience. Facilities like the pool, spa and sauna are well-maintained and provide excellent opportunities for relaxation. Its convenient location next to a large mall and various dining options adds to its appeal, as does the easy accessibility of rooms.
Despite minor comments about noise and occasional wear in furnishings, the resort's overall cleanliness and comfort, coupled with attentive staff and good amenities, make Neptune Resort a highly recommended destination for travelers seeking a reliable and pleasant stay on the Gold Coast.
Staff
Wi-Fi
However, others encountered issues with connectivity. Some guests mentioned that the wifi was hit and miss, noting that it didn't work very well at times. There were also comments about the internet connection being terrible or a bit slow, particularly in certain rooms. This inconsistency led some to rely on their phone data instead. The on-site coffee shop, which might typically provide an alternative place to connect, was unfortunately closed for renovations during a period of one reviewer's stay.
In summary, while some guests enjoyed a smooth and robust wifi experience at Neptune Resort, others had less favorable experiences, which suggests that connectivity might vary depending on location within the resort.
Pool
Beach
Parking
Yes, Neptune Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Neptune Resort.
No, Neptune Resort doesn't allow dogs.
Yes, parking facilities are available at Neptune Resort.
Yes, Neptune Resort has a gym.
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