Crystal Bay On The Broadwater

Gold Coast -27.95387000, 153.40929100 , 182 Marine Parade (Show on Map)
8.2
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsCrystal Bay On The Broadwater, located along the serene Gold Coast Broadwater, is highly praised for its prime location that offers tranquility and accessibility. Guests enjoy the stunning bay views and proximity to local cafes, restaurants, major shopping centers, and prominent theme parks, making it an ideal choice for both leisure and business travelers.

Visitors appreciate the spacious and well-appointed apartments with full kitchens and laundry facilities, suitable for families and couples alike. The accommodations are generally noted for their cleanliness and comfort, with cozy beds and modern amenities. Although some units show minor signs of wear, the positive experiences regarding cleanliness and in-room facilities are often emphasized.

Staff at Crystal Bay receive consistent praise for their friendliness, professionalism, and dedication to ensuring a pleasant stay. Guests value the seamless check-in and check-out process and the staff's eager assistance.

The wellness and leisure facilities, including a well-maintained gym, pool, jacuzzi, steam room, and sauna, are positively reviewed for enhancing the guest experience. The pool area is a standout feature, offering a clean and inviting space with stunning views of The Broadwater. The complimentary Wi-Fi and secure underground parking add to the convenience and value of the stay.

Although the beds receive mixed reviews, they are generally appreciated for their comfort, contributing to restful sleep. Overall, Crystal Bay On The Broadwater is a highly recommended four-star hotel known for outstanding value, fantastic views, and well-appointed facilities. Most guests express a willingness to return, reinforcing its reputation as a memorable and reliable choice for a Gold Coast getaway.
Show more
Categories
Aparthotel Taking Steps Towards Sustainability

Aparthotel for Honeymoon

Aparthotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Aparthotel with Free Wi-Fi

Aparthotel with Parking

Accessible Aparthotel

Aparthotel with Gym

4-Star Aparthotel

Aparthotel with Outdoor Pool

Aparthotel with Heated Pool

Room Types
One-Bedroom Apartment with Water View (3 Adults) Includes a fully equipped kitchen and laundry, air conditioning, cable TV, and private balcony with views of the Broadwater, Stradbroke Island and the Surfers Paradise skyline.

Three-Bedroom Apartment Located on the highest floor, these apartments feature 2 bathrooms. Includes a fully equipped kitchen and private balcony with views of the Broadwater.

One-Bedroom Apartment This air-conditioned apartment boasts a private balcony with views of the Broadwater, Stradbroke Island and the Surfers Paradise skyline. Please note that the price is based on 2 guests. There is no capacity for additional guests.

Two-Bedroom Apartment This air-conditioned apartment boasts a private balcony with views of the Broadwater, Stradbroke Island and the Surfers Paradise skyline. It includes a fully equipped kitchen and laundry. Please note that the price is based on 4 guests. There is no capacity for additional guests.

Executive Two-Bedroom Apartment This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as sea views. The unit has 4 beds.

Three-Bedroom Penthouse Apartment This refurbished two-storey mezzanine penthouse apartment is located on the 14th floor and boasts incredible Broadwater views and a large balcony to entertain. Also featured are two bathrooms, one has a relaxing spa bath.

Deluxe Three-Bedroom Apartment Located on the top floor, this apartment has a fully equipped kitchen, 2 bathrooms and a private balcony with stunning water views.

Standard Two-Bedroom Apartment with Water View The spacious apartment features 2 bedrooms and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as sea views. The unit offers 3 beds.

Deluxe Two-Bedrom Apartment The spacious apartment has 2 bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as sea views. The unit has 2 beds.

Standard One-Bedroom Apartment (3 adults) The spacious apartment has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment comes with a dining area, a flat-screen TV with cable channels a washing machine and a patio. The unit has 2 beds.

Deluxe One-Bedroom Apartment This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as sea views. The unit has 2 beds.

Apartment with Garden View This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as garden views. The unit offers 3 beds.

One-Bedroom Apartment with Garden View This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as garden views. The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
Nestled along the serene Gold Coast Broadwater, Crystal Bay On The Broadwater offers a prime location that strikes a perfect balance between tranquility and accessibility. Guests often highlight the stunning views of the bay and parklands, providing a calm and relaxing setting that’s ideal for a peaceful getaway. The strategic positioning allows for easy access to a multitude of attractions; it is walking distance to local cafes and restaurants and just a short drive from major shopping centres like Harbour Town and Australia Fair. For those who enjoy leisure strolls, the nearby foreshore path provides a perfect opportunity.

Moreover, the hotel is conveniently situated away from the hectic bustle of Surfers Paradise while still remaining close enough to enjoy its vibrant attractions. Proximity to prominent theme parks such as Sea World, Movie World, and Wet 'n' Wild makes it a favorable choice for family vacations, with guests appreciating the short travel time to these fun-filled destinations. The location also caters well to business travelers, offering straightforward access to major roads. Overall, the fantastic position and breathtaking views ensure that Crystal Bay On The Broadwater is a much-praised haven for visitors on the Gold Coast.

Rooms
Crystal Bay On The Broadwater offers a varied array of apartment experiences that cater to a wide range of guests. Many visitors appreciate the stunning views of the Broadwater, with some even enjoying sights that stretch as far as Sea World. The rooms are often described as spacious and well-appointed, providing everything needed for a comfortable and self-contained stay, including full kitchens and laundry facilities. Across reviews, clean and cozy apartments stand out, with many guests highlighting the comfortable beds and modern amenities, making it a convenient option for families looking for a good-sized, well-equipped space.

Guests consistently praise the cleanliness and tidiness of the accommodations, noting that they are generally well-maintained and welcoming. The outdoor balconies are frequently mentioned as a highlight, offering a pleasant spot for relaxation with beautiful surroundings. While some units reveal occasional signs of wearing with minor maintenance issues, these are generally offset by the overall positive experiences related to cleanliness and the thoughtful provision of in-room amenities. Crystal Bay is particularly noted for its location, which is close to the beach and various amenities, enhancing its appeal as a destination. Despite being an older property, it maintains a charm with spacious layouts perfect for couples and families wanting enough room to unwind and enjoy their stay.

Beds
Nestled in a desirable location with picturesque water views, Crystal Bay On The Broadwater offers travelers a relaxing retreat with its comfortable accommodations. The beds receive a mix of reviews, with many guests praising them as comfortable or very comfy, contributing to a restful night’s sleep. The rooms are clean, tidy, and spacious, enhanced by the service which is often described as excellent. Guests appreciate the availability of air conditioning and fans, adding to their comfort during their stay. Despite a handful of reviews noting issues such as firmness, age, or odor of some mattresses, the overall consensus leans towards a positive sleeping experience. The apartments themselves promise a great space, featuring solid amenities like secure parking and appealing outdoor areas, inviting a delightful experience for visitors seeking relaxation and convenience.

Cleanliness
Crystal Bay On The Broadwater seems to offer a mixed experience for those prioritizing cleanliness. Many guests have highlighted the property's clean and tidy rooms, which are also spacious and well-equipped with necessary amenities. The pool and spa areas receive consistent praise for their maintenance. Several reviews mention sparkling rooms with delightful views, creating a relaxing and comfortable atmosphere perfect for a holiday retreat.

The friendly staff are often credited with enhancing the stay, providing assistance with a smile, ensuring a smooth check-in process, and promptly addressing any concerns. Many guests found the apartments to be clean upon arrival, well-stocked with essentials, and equipped with modern facilities, contributing to a pleasant environment.

Despite these positive aspects, there are some reports of inconsistent cleanliness, particularly in older units where dust and dirty carpets have been noted. Guests have mentioned areas such as carpets, furniture, and certain kitchen amenities needing a deep clean or overhaul. Bathrooms sometimes require additional attention, with reports of mould in some units. Still, the property appears to have a committed cleaning team, as reviews indicate multiple instances of immaculate and spotless conditions provided.

Overall, while there are occasional lapses, cleanliness at Crystal Bay On The Broadwater is generally satisfactory, making it a comfortable choice for travelers seeking well-maintained accommodations with great amenities and excellent views.

Staff
Crystal Bay On The Broadwater is consistently praised for its exceptional staff, who are described as friendly, welcoming, and always eager to assist with any needs. Visitors frequently highlight the staff's polite and accommodating nature, noting their readiness to provide help and make guests feel at ease. The positive experiences extend to the management team, who are not only pleasant but also go the extra mile to enhance the guests' stay with thoughtful gestures. The seamless check-in and check-out processes, coupled with the approachable demeanor of the reception staff, further contribute to a warm and inviting atmosphere. Overall, the hotel's team is characterized by a high level of professionalism and dedication to ensuring a pleasant stay for all guests.

Wi-Fi
Crystal Bay On The Broadwater offers guests complimentary Wi-Fi, which many found to be a notable perk during their stay. Some reviewers appreciated the ease of logging on and found the connection decent for their needs. The inclusion of unlimited free Wi-Fi is highlighted as an attractive feature by several guests, enhancing the hotel's value. However, there were occasional hiccups with the internet service, including connectivity issues affecting devices and TV usage. Despite these challenges, the responsive reception staff quickly addressed problems when they arose, ensuring that guests' experiences remained positive. Overall, the inclusion of free and readily accessible Wi-Fi adds to the convenience of staying at this well-appointed resort.

Gym
Crystal Bay On The Broadwater offers an impressive range of wellness facilities that have garnered positive reviews from guests. The gym, despite being noted as small by some, is well-maintained and features up-to-date equipment. Visitors appreciate the diverse offerings, which include a gym, pool, jacuzzi, steam room, sauna, and outdoor spa, all described as clean and in excellent condition. These amenities are considered convenient and contribute to a relaxing experience. While some guests noted limited operational hours for the gym, its facilities are praised for being well-equipped and beneficial, particularly for guests who maintain an active lifestyle. Access to both the gym and pool is seen as a significant bonus for visitors seeking fitness options during their stay, and the availability of underground parking adds a layer of convenience. Overall, the combination of leisure and fitness facilities at Crystal Bay On The Broadwater enhances the guest experience significantly.

Pool
Crystal Bay On The Broadwater impresses guests with its delightful pool and spa facilities, providing a relaxing oasis for all ages. The pool area is meticulously maintained, ensuring a clean and inviting atmosphere, and guests appreciate its ideal temperature throughout the year. Families and groups find the pool and spa area particularly enjoyable, with abundant amenities like a sauna, steam room, and BBQ facilities contributing to the overall appeal. Guests also note the stunning views of The Broadwater from the pool area, which enhance the experience. The location, close to the beach and parks, adds to the convenience and charm. Alongside the pool, guests can make use of the gym and partake in activities such as table tennis, making their stay both active and refreshing. Whether visiting in summer or winter, the heated pool remains a favorite for early morning swims or relaxing evening dips. Overall, the pool and facilities at Crystal Bay On The Broadwater stand out as a top feature, ensuring a pleasant and memorable vacation spot.

Parking
Crystal Bay On The Broadwater provides a parking experience appreciated for its convenience and security. The parking facilities are generally well-received, with ease of access and clarity highlighted as key benefits. Guests find the underground parking a significant advantage, offering a sense of security and protection for their vehicles. The hotel has implemented thoughtful features such as red and green dot indicators in the car park, enhancing the parking experience by making navigation straightforward. Many reviews laud the availability of secure, undercover parking, noting that it is spacious and easily accessible, adding a layer of comfort and practicality to their stay. Despite a few isolated incidents regarding availability, the inclusion of parking in the stay and its seamless integration into the hotel's offerings is viewed positively by most guests, complementing the overall convenience and welcoming atmosphere of the hotel.

4 Star
Crystal Bay On The Broadwater is a highly recommended four-star hotel, particularly praised for its outstanding value for money. Situated in a convenient location in Labrador, the hotel offers great views across the Broadwater, providing a serene backdrop for guests. The accommodation is comfortable, clean, and spacious, featuring well-appointed facilities that cater to families and larger groups alike, with at least queen size beds in all bedrooms of the superior three-bedroom apartments.

Guests appreciate the hotel's proximity to quality eateries and walking areas along the Broadwater, making it an ideal spot for both relaxation and exploration. Secure parking adds to the convenience, making it easily accessible for travelers. The professional service and cleanliness are frequently highlighted, contributing to the overall pleasant experience.

While a few minor issues were reported, the positive aspects such as good facilities and fantastic views make Crystal Bay a destination worth revisiting. Most guests would willingly recommend this hotel to family and friends, often expressing a desire to return themselves, further reinforcing its reputation as a reliable choice for a memorable stay.


Yes, Crystal Bay On The Broadwater has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Crystal Bay On The Broadwater.

No, Crystal Bay On The Broadwater doesn't allow dogs.

Yes, parking facilities are available at Crystal Bay On The Broadwater.

Yes, Crystal Bay On The Broadwater has a gym.

Location Show Map
More Options
  • Hotel in Gold Coast

  • 7.9 Good

  • From $95

  • Hotel in Gold Coast

  • 7.8 Good

  • From $101

  • Resort in Gold Coast

  • 8.9 Excellent

  • From $180

  • Aparthotel in Gold Coast

  • 8.2 Very Good

  • From $121



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ