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Summary of reviewsThe Holiday Inn Express in New Albany is highly praised by guests for its ideal location, quality breakfast offerings, clean and comfortable accommodations, and exceptional staff service. Nestled in the charming town of New Albany, it serves as a convenient base for exploring local attractions and nearby Louisville. Guests appreciate the proximity to dining options and the ease of access from the interstate, making it a strategic stop for travelers. The hotel's breakfast is celebrated for its variety and quality, featuring hot dishes like biscuits and gravy, which make for a satisfying start to the day.
Rooms are lauded for their spaciousness, immaculate cleanliness, and modern updates, with several guests expressing appreciation for the comfort of the beds and the quiet functionality of amenities such as air conditioning and fridges. Across reviews, the hotel is recognized for maintaining high cleanliness standards, providing a welcoming and safe environment for all visitors. The courteous and friendly staff stand out as a highlight, frequently going above and beyond to ensure guest satisfaction, enhancing the overall experience.
While the pool receives mixed reviews, primarily due to its temperature and occasional maintenance closures, it remains a popular feature for families. Additionally, the overall value offered by the Holiday Inn Express makes it a favored choice, with many guests willing to recommend it to others. The combination of its strategic location, excellent service, and clean, comfortable rooms makes the hotel a reliable option for a pleasant stay in New Albany.
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Hotel Taking Steps Towards Sustainability
