Resort Suite @Midhill Genting

Genting Highlands 3.38741900, 101.78461900 , Midhill Jalan Jaya Permai (Show on Map)
7.5
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsResort Suite @Midhill Genting offers a serene and peaceful retreat nestled within the tranquil environment of Midhill, making it an ideal choice for relaxation and leisure. The location is strategic for exploring the Genting region with basic amenities and a variety of shops and restaurants nearby, particularly in the Gohtong Jaya area. The beautiful and serene atmosphere with rooms often facing the swimming pool, provides delightful views of Genting Highlands. However, the resort is somewhat isolated with poor road conditions leading to the property, making it less accessible for visitors without a vehicle. The environment is quiet and family-friendly, perfect for those looking to escape the hustle and bustle.

The rooms are spacious and frequently praised for their cleanliness and beauty, fully equipped with essential amenities. The generous room size is suitable for families, featuring neat bathrooms and well-maintained living spaces with quality furnishings. Guests particularly appreciate the room decor and the helpful extras such as a swimming pool and a gym. Some issues with unpleasant smells and minor maintenance problems were noted but did not significantly overshadow the overall positive experience.

Cleanliness at the resort receives mixed feedback. Many guests praise the clean and comfy rooms, the neat and spacious environment and the generally well-maintained facilities. However, issues such as musty smells, dustiness, dirty bed sheets and occasionally finding mold on furniture were reported, indicating a need for improvement in hygiene maintenance.

The staff at Resort Suite @Midhill Genting are highlighted for their friendliness and helpfulness, especially the security personnel and the host. The check-in and checkout processes are smooth and hassle-free with the host being responsive and attentive. Although some staff may lack communication skills, they are seen as caring and willing to help, contributing to a comfortable stay.

One significant drawback is the lack of WiFi at the resort, although mobile data reception is generally reliable, offering a practical alternative. The parking situation also presents a mixed experience. While ample parking is available, it can be confusing and troublesome to navigate, often being far from the accommodation units. Despite this, the availability of free parking near the lobby is a positive aspect.

The beds receive mixed reviews with comfort levels varying widely. Some guests found the beds comfortable and appreciated the extra mattresses and pillows, while others reported issues with hard mattresses, old and smelly pillows and stained bedding. Improving the cleanliness and maintenance of the beds would enhance the overall guest experience.

In terms of accessibility, the resort is generally convenient with easy movement facilitated by automatic lifts and secure access. The proximity to shops, a petrol station and Genting Highlands Premium Outlets is a convenience, although some guests reported initial navigation difficulties. Overall, Resort Suite @Midhill Genting provides a pleasant and practical stay with its serene surroundings and attentive service, despite some areas requiring attention for a more consistently positive experience.
Show more
Categories
Apartment with Swimming Pool

  Children's Pool    Outdoor Pool  


Apartment with Parking

Cheap Apartment

Accessible Apartment

3-Star Apartment

Apartment with Outdoor Pool

Apartment with Children's Pool

Room Types
Studio Apartment This apartment features a pool with a view. Boasting a private entrance, this apartment also features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bidet. Guests can make meals in the kitchen that has a refrigerator, kitchenware, a microwave and an electric kettle. This apartment has a dining area, a wardrobe, a flat-screen TV and a balcony. The unit has 2 beds.

Two-Bedroom Apartment The pool with a view is the standout feature of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a refrigerator, kitchenware, a microwave and an electric kettle. Boasting a balcony, this apartment also features a private entrance, a seating area and a flat-screen TV. The unit has 5 beds.

Superior Apartment The pool with a view is a top feature of this apartment. Boasting a private entrance, this apartment also comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bidet. The fully equipped kitchen features a refrigerator, kitchenware, a microwave and an electric kettle. This apartment has a dining area, a wardrobe, a flat-screen TV and a balcony. The unit has 3 beds.

Superior Two Bedroom Apartment with Fully Air Cond This apartment features a pool with a view. This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. A kitchen fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. This apartment is air-conditioned and has a seating area with a flat-screen TV, a private entrance, a dining area, a wardrobe, as well as an electric kettle. The unit has 5 beds.

Superior Two Queen with Air Cond Guests will have a special experience as the apartment provides a pool with a view. Featuring a private entrance, this air-conditioned apartment consists of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Meals can be prepared in the well-fitted kitchen, which is equipped with a refrigerator, kitchenware, a microwave and an electric kettle. A seating area with a flat-screen TV, a dining area and a balcony are provided in this apartment. The unit offers 3 beds.

Premier Three Bedroom with Aircond This apartment's special feature is the pool with a view. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The well-fitted kitchen features a refrigerator, kitchenware, a microwave and an electric kettle. The spacious apartment provides a seating area, a dining area, a wardrobe, a flat-screen TV, as well as pool views. The unit offers 5 beds and 3 futons.

Guest Reviews
7.5
Good
Location
Nestled within the tranquil environment of Midhill, 'Resort Suite @Midhill Genting' offers guests a peaceful and calm retreat, making it an ideal choice for relaxation and leisure. The location is rather strategic and good for exploring the Genting region with basic amenities and a variety of shops and restaurants nearby, especially around the Gohtong Jaya area. The atmosphere is beautiful and serene with rooms often facing the swimming pool, providing delightful views of Genting Highlands.

However, the resort lies quite far from the main roads and central areas, which can make it feel a bit isolated. The road leading to the property is in poor condition, bumpy and dusty due to ongoing constructions. While the location may be convenient for those driving, it remains less accessible for visitors without a vehicle. The lack of immediate shops and restaurants can be a drawback, though basic needs can be met with a bit of driving.

Despite these minor inconveniences, the environment is quiet and family-friendly, perfect for those looking to escape the hustle and bustle. The accommodation itself is clean, comfortable and worth the money spent with an easy booking and check-in process and attentive staff ensuring a pleasant stay. For those seeking a tranquil escape in Genting, 'Resort Suite @Midhill Genting' stands out as a good choice amidst its serene surroundings.

Rooms
'Resort Suite @Midhill Genting' offers spacious and comfortable rooms that are frequently praised for their cleanliness and beauty. The accommodations come fully equipped with essential amenities, including towels, kitchen appliances and shower gel. Many guests highlight the generous size of the rooms and the suitability for families, noting that it comfortably accommodates multiple people.

The environmental cleanliness is often commended with remarks on tidy bathrooms and well-maintained living spaces. Guests also appreciate the room's decor and the quality of furnishings, such as good beds and provided kitchenware. The facility features helpful extras such as a swimming pool and a gym, adding to the overall appeal.

However, some drawbacks were noted. A few rooms had issues with unpleasant smells, including moldy and musty scents. Instances of inadequate cleanliness and some broken facilities like bathroom lights and clogged drains were mentioned. Despite these points, the peaceful location and convenience of nearby shops add to the experience, making it a nice place for a refreshing stay.

Beds
The beds at Resort Suite @Midhill Genting have received mixed reviews from guests. While many found the beds to be comfortable with some even highlighting the provision of extra mattresses and pillows, the overall sentiment points to several areas needing improvement. Guests appreciated the presence of clean bedsheets and noted the space and comfort provided by two queen beds.

However, there were numerous complaints about the condition of the beds and pillows. Specifically, issues such as uncomfortable and hard mattresses, old and smelly pillows and bedsheets that were torn or stained were frequently mentioned. Additionally, some guests pointed out that beds and mattresses were either too soft or rock hard and others mentioned worn-off and broken mattress springs that detracted from a good night's rest.

Moreover, the cleanliness of the beds was a concern with reports of dirty, smelly conditions and even instances of stained pillows. These issues suggest that while Resort Suite @Midhill Genting provides potential for a comfortable stay, attention to maintenance and cleanliness of the bedding is necessary to ensure a consistently pleasant experience for all guests.

Cleanliness
Resort Suite @ Midhill Genting receives mixed reviews regarding its cleanliness. On the positive side, many guests praise the property for its clean and comfy rooms, neat and spacious environment and well-maintained facilities. The surroundings are noted as beautiful and the premises generally clean, making for a comfortable stay. Guests have highlighted the availability of clean toilets and the unit's large space is often described as both clean and inviting.

However, there are recurring issues that cannot be overlooked. Many reviewers report a pervasive musty smell and general dustiness throughout the units with some even finding mold on furniture. Several comments mention dirty bed sheets, smelly towels and the overall smelly condition of the bathrooms and rooms. The presence of cockroaches and spiderwebs in various parts of the property was also reported with some guests noting that the room cleaning procedures need significant improvement.

In short, while the Resort Suite @ Midhill Genting provides a visually appealing and spacious environment with commendable initial cleanliness in some areas, the inconsistency in maintaining hygiene and the frequent unpleasant odors are areas that require attention for a more uniformly positive guest experience.

Staff
Resort Suite @Midhill Genting receives praise for its friendly and helpful staff, particularly the security personnel and the host. Guests noted that the check-in and checkout processes are smooth and hassle-free with clear instructions provided by the host. The host is described as responsive, responsible and attentive, promptly addressing any issues such as defects or requests for extended stays. The management of the resort is commended for good service and efficient communication, especially via WhatsApp. Some guests mentioned that while the staff, including cleaning staff and security, may lack communication skills, they are still seen as caring and willing to help. Overall, the resort is characterized by helpful and responsive service, making for a comfortable stay.

Wi-Fi
Resort Suite @Midhill Genting has received considerable feedback regarding its internet services, particularly highlighting the absence of WiFi. Guest reviews consistently mention the lack of WiFi provision at the resort with some guests also experiencing issues with TV channels. However, guests found mobile data reception to be reliable, offering a practical alternative for those needing internet access. Overall, while the resort does not provide WiFi, mobile internet connections can satisfactorily meet basic browsing and communication needs.

Parking
The parking situation at 'Resort Suite @Midhill Genting' presents a mixed experience for guests. The resort provides ample parking and visitors have their own dedicated spaces, which are conveniently located near the lift. However, several guests have found the parking arrangements confusing and troublesome with some mentioning that the parking is quite far from the accommodation units, often in separate buildings or blocks. The designated parking spot is sometimes difficult to find and often far from the tower, necessitating use of different lifts to reach the parking scene, which further complicates the experience. On the brighter side, the parking provided is free and there are plenty of spaces available near the lobby for easier access. However, the general condition of the parking lot has been noted as dusty and dirty with poor road conditions amplifying the trouble. While the availability of parking is a clear advantage, the distance and layout might still be inconvenient, particularly when carrying luggage.

Accessible
'Resort Suite @Midhill Genting' offers generally convenient access for guests with the ease of moving from place to place due to automatic lifts and secure access. It is well-situated, being close to shops, a petrol station and Genting Highlands Premium Outlets. Many found the key collection and check-in/out processes straightforward and affordable without any hassle. For locating the property, the availability of a digital map proved to be helpful, though there were some difficulties and confusion for a few visitors. Despite some challenges with parking and initial navigation, the overall experience remains practical and user-friendly for travelers.


Yes, Resort Suite @Midhill Genting has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Resort Suite @Midhill Genting.

No, Resort Suite @Midhill Genting doesn't allow dogs.

Yes, parking facilities are available at Resort Suite @Midhill Genting.

No, Resort Suite @Midhill Genting doesn't have a gym.

Location Show Map
More Options
  • Hotel in Genting Highlands

  • Resort in Genting Highlands

  • 8.1 Very Good

  • From $55

  • Resort in Genting Highlands

  • 6.8 Rated

  • From $49

  • Hotel in Genting Highlands

  • 8.4 Very Good

  • From $41



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ