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Summary of reviews'Quince Home Grand Ion Delemen Genting Highlands' is nestled in the scenic mountains, boasting an enviable location that offers a serene and picturesque atmosphere. At just a short 10 to 15-minute drive from major attractions such as SkyAvenue, the theme park and Genting SkyWorlds, the hotel's positioning is highly convenient despite being slightly removed from the Genting center. This makes it an ideal spot for visitors seeking a peaceful retreat with beautiful scenery and comfortable, clean facilities. Free parking and an on-site Mynews store enhance guest convenience further.
The rooms at Quince Home Grand Ion Delemen receive high praise for their spaciousness, comfort and excellent maintenance. Particularly noteworthy are the well-furnished, clean and airy studio apartments on higher levels. Modern amenities such as air conditioning, WiFi and fully equipped kitchens add to the convenience, making the property a commendable choice for both short and long-term stays. Guests highlight the availability of big, comfortable beds and efficient service, contributing to a pleasant experience.
Cleanliness presents a mixed picture; while the rooms are often praised for being neat, cozy and equipped with clean bedding, other areas of the property, such as corridors and balconies, draw criticism for being dirty and poorly maintained. Issues with moldy walls, smelly toilets and unclean communal areas suggest that overall housekeeping standards could benefit from improvement.
The staff at Quince Home are frequently commended for their friendliness and helpfulness with efficient check-in and check-out processes being facilitated through WhatsApp. Specific staff members like Ms. Ain are highlighted for their polite and welcoming manner. However, some guests call for more flexibility and quicker problem resolution. Additionally, amenities such as large floor mattresses and extra slippers are appreciated, though concerns about safety and ventilation are noted.
Parking receives mixed reviews; while ample slots are available and access is easy, the path from the parking area to the rooms is criticized for being narrow, poorly maintained and confusing. The notable distance, messy pathways and occasional flooding detract from the experience despite the initial availability of parking spaces.
For families and large groups, Quince Home is a fitting choice due to its spacious accommodations and family-friendly amenities. The large kitchen is particularly useful for families with children and the overall homely atmosphere is well-regarded. Though some cleanliness issues and delays in fulfilling special requests are noted, the overall sentiment for family stays remains positive.
While the room atmosphere is generally praised for its comfort and maintenance, bed quality stands out as an area needing attention. Issues with squeaky bunk beds, sagging lower bunks and concerns about bedding comfort and cleanliness have been noted by some guests, suggesting that improvements in this area would enhance the overall sleeping experience.
In summary, Quince Home offers a serene and scenic high-altitude getaway with well-appointed rooms and friendly staff. The property is particularly suited for families and those seeking a peaceful retreat, though attention to cleanliness in peripheral areas and bed quality would further enhance guest satisfaction. Show more
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Categories
Aparthotel with Heated Pool
Part of the Grand Ion Delemen development, this property provides access to the complex's indoor heated swimming pool, a key amenity for guests seeking a warm swim.
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Swimming Pool
Heated Pool Indoor Pool
Aparthotel with Parking
Cheap Aparthotel
Accessible Aparthotel
Small Aparthotel
3-Star Aparthotel
Aparthotel with Indoor Pool
Room Types
Three-Bedroom Suite This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The well-equipped kitchen features a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as mountain views. The unit offers 5 beds.
Two-Bedroom SuiteThis spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The fully equipped kitchen features a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as mountain views. The unit offers 4 beds.
King StudioIn the well-fitted kitchen, guests will find a dishwasher, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.
Small Family SuiteThis air-conditioned apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower. In the fully equipped kitchen, guests will find a dishwasher, kitchenware, a microwave and a tea and coffee maker. Boasting a terrace with mountain views, this apartment also offers soundproof walls and a flat-screen TV with streaming services. The unit has 2 beds.
One-Bedroom DeluxeThis spacious apartment comes with 2 living rooms, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Guests can make meals in the kitchen that features a dishwasher, kitchenware, a microwave and a toaster. The air-conditioned apartment features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.
Two-Bedroom ApartmentThis spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The fully equipped kitchen has a dishwasher, kitchenware, a microwave and a toaster. The air-conditioned apartment features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 3 beds.
Studio with Mountain ViewGuests can make meals in the kitchen that is equipped with a dishwasher, kitchenware, a microwave and a tea and coffee maker. The spacious studio provides air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Two-Bedroom Terrace SuiteThis spacious suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bidet. The well-equipped kitchen has a dishwasher, kitchenware, a microwave and a toaster. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.
Two-Bedroom Family SuiteIn the fully equipped kitchen, guests will find a dishwasher, kitchenware, a microwave and a tea and coffee maker. The spacious family room offers air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
Standard Family RoomGuests can make meals in the kitchen that is equipped with a refrigerator, a dishwasher, kitchenware and a microwave. The spacious family room provides air conditioning, a washing machine, a terrace with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Standard StudioThis air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.
One-Bedroom Suite with Garden ViewThis spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. In the well-equipped kitchen, guests will find a dishwasher, kitchenware, a microwave and a toaster. The air-conditioned apartment offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.
Studio (3 Adults)Meals can be prepared in the kitchen, which has a dishwasher, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.
Apartment with BalconyThis air-conditioned apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower. Meals can be prepared in the well-fitted kitchen, which comes with a dishwasher, kitchenware, a microwave and a tea and coffee maker. Featuring a terrace with mountain views, this apartment also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 2 beds.
Two-Bedroom Superior ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the well-fitted kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. This apartment features air conditioning, soundproof walls, a flat-screen TV with streaming services and a terrace. The unit offers 3 beds.
Executive SuiteThis air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. The well-fitted kitchen has kitchenware, a microwave, a tea and coffee maker and a toaster. This suite features soundproof walls, a minibar, a flat-screen TV with streaming services and a terrace. The unit offers 1 bed.
Deluxe King RoomThe double room includes a private bathroom, well-fitted with a walk-in shower, a bidet, a hairdryer and slippers. Guests can make meals in the fully equipped kitchen that features kitchenware, a microwave and a toaster. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with streaming services. The unit offers 1 bed and 2 futons.
Double RoomThe spacious double room features air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Superior StudioGuests can make meals in the kitchen that features a dishwasher, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.
Deluxe King StudioGuests can make meals in the kitchen that features a dishwasher, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit has 1 bed.
Two-Bedroom Deluxe Apartment with BalconyThis spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The well-equipped kitchen has a refrigerator, a dishwasher, kitchenware and a microwave. This apartment features air conditioning, a washing machine, a flat-screen TV with streaming services and a terrace. The unit offers 3 beds.
Two-Bedroom Apartment with Mountain ViewThis spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Guests can make meals in the kitchen that features a dishwasher, kitchenware, a microwave and a toaster. The air-conditioned apartment features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 3 beds.
Guest Reviews
Location
Nestled in the mountains, 'QUINCE HOME GRAND ION DELEMEN GENTING HIGHLANDS' boasts an enviable location close to SkyAvenue. The hotel offers a serene atmosphere, often giving guests the sensation of being above the clouds with peaceful, picturesque surroundings. It's an optimal spot for those visiting Genting Highlands with only a short 10 to 15-minute drive to the main attractions like the theme park and Genting SkyWorlds. The convenient location also features on-site amenities such as free parking and a Mynews store for snacks.
Though the hotel is slightly removed from Genting center, it's easily accessible if you have a car or use ride-hailing services at reasonable prices. The area is quieter and less crowded, perfect for a peaceful retreat. Guests appreciate the beautiful scenery and the comfortable, clean facilities.
However, some caution is advised when navigating the access road, as it can be narrow and is not well-maintained. Additionally, driving late at night can be challenging due to mist and fog. Despite these minor drawbacks, the overall impression of the location is highly positive with many guests praising its beauty and convenience. The proximity to various restaurants and the inclusion of shuttle bus services enhance the overall appeal, making it a desirable choice for a high-altitude getaway in Genting Highlands.
Rooms
Quince Home Grand Ion Delemen in Genting Highlands offers an impressive stay with its spacious, well-furnished rooms that guests find both comfortable and clean. The rooms, particularly those on the 22nd level, are described as very nice, cozy and equipped with all necessary amenities, including a fully equipped kitchen that is ideal for families. Many guests appreciate the big and comfortable beds, the efficient service and the fact that the rooms are well-maintained and in perfect condition.
The cleanliness of the property is frequently highlighted with guests noting the fresh environment of both the rooms and the entire unit. The availability of modern facilities such as air conditioning, WiFi and various kitchen appliances adds to the convenience and satisfaction of the stay. Additionally, the property is praised for its excellent amenities, better than many hotels, which include thoughtful touches like slippers and complete kitchen setups.
Reviewers consistently note the pleasant, airy setup of the studio apartments and the overall comfort of the space. The staff's helpfulness and the reasonable pricing further enhance the overall positive experience, making Quince Home a commendable choice for both short and long-term stays in Genting Highlands.
Beds
At 'QUINCE HOME GRAND ION DELEMEN GENTING HIGHLANDS,' guests have mixed feelings about the beds. While some guests appreciate the cleanliness of the bedsheets and the general coziness of the rooms, others have noted several issues that could affect comfort. A recurring point of concern involves the bunk beds, which are described as squeaky and prone to noise due to older frames. Some guests also observed that the lower bunks sag when sat on.
Additionally, there were comments on bedding comfort with some finding the beds and pillows less than ideal. Concerns about the cleanliness of bed linens were raised by a few, who reported stains on the bed lining and sheets.
Overall, while the room atmosphere is praised for its comfort and cleanliness, the bed quality appears to need attention to ensure a better night's sleep for guests.
Cleanliness
QUINCE HOME GRAND ION DELEMEN GENTING HIGHLANDS presents a mixed picture when it comes to cleanliness. The rooms themselves often receive praise for being spacious, neat and well-maintained with many guests noting their superb cleanliness and cozy ambiance. Bedsheets, pillows and comforters are commonly mentioned as clean and comfortable, which contributes positively to the overall experience. Additionally, the accommodation is well-furnished, equipped with basic amenities and offers a comfortable stay for guests.
However, the cleanliness of other areas within the property leaves much to be desired. The corridors, particularly at the parking levels, are frequently reported as smelly and dirty, which can detract from an otherwise pleasant stay. Balconies are noted to be dirty and noisy, exacerbated by ongoing construction activities. Common complaints also include dusty and dirty curtains, moldy walls and unclean, smelly toilets.
The communal areas, such as hallways and the swimming pool, are also criticized for poor ventilation and a neglected appearance. Housekeeping standards appear inconsistent with some guests encountering unclean rooms, dirty floors and leftover stains on bedsheets and towels, suggesting that the cleaning routine could benefit from improvement.
Overall, while the rooms at QUINCE HOME are often praised for their cleanliness and comfort, the hotel's peripheral areas and occasional lapses in housekeeping standards need attention to ensure a consistently high-quality experience for all guests.
Staff
Guests at QUINCE HOME GRAND ION DELEMEN GENTING HIGHLANDS frequently praised the hotel's staff for their friendliness and helpfulness. Many found the check-in and check-out process to be quick and efficient, often facilitated by communication via WhatsApp. Ms. Ain, in particular, received several commendations for her politeness and welcoming manner. Although a few reviews mentioned areas for improvement, such as flexibility and the speed of problem-solving, the staff overall were noted for their responsiveness and effectiveness in handling issues. Additionally, the provision of amenities like large floor mattresses and extra slippers was appreciated. However, concerns were raised about the distance and safety of the route from SkyAvenue to the apartment and the need for better air ventilation in rooms.
Parking
The parking situation at QUINCE HOME GRAND ION DELEMEN GENTING HIGHLANDS appears to have mixed reviews. On the positive side, guests appreciated the availability of ample parking slots, suggesting that finding a parking spot isn't particularly challenging. The parking access is noted as easy, which is a plus for visitors.
However, several reviews highlighted the drawbacks related to parking. For instance, the access road to the parking area is described as narrow and not well-maintained. The parking is located in a different block from the accommodation, necessitating a long and winding walk to reach the rooms. This distance becomes especially cumbersome given the confusing layout of the elevators and pathways connecting the towers. Additionally, the path from the parking area is messy and guests have noted that the parking lot can frequently be flooded and dirty.
Overall, while parking is available and not difficult to access initially, the overall experience is marred by the significant distance from the rooms, poor maintenance of pathways and confusing navigation between blocks.
Family
Quince Home Grand Ion Delemen Genting Highlands appears to be a fitting choice for families and large groups seeking a comfortable and accommodating stay. A number of guests highlighted the spaciousness of the accommodations, noting that even with groups as large as eight adults and seven children, the lodging didn’t feel crowded. The home provides three rooms for adults, while additional sleeping arrangements like large floor mattresses help accommodate the children comfortably in the living room.
Families particularly appreciated the big kitchen, which proved useful for those traveling with kids. Many described their stay as pleasant and homely with the property featuring amenities that catered well to their needs. The location, though somewhat secluded, offered a quiet retreat with rooms that often boast beautiful views.
However, there were a few areas that could use improvement. Some guests noted issues with cleanliness, such as bed stains and a delay in fulfilling special requests like delivering a baby cot. Despite these minor drawbacks, the overall sentiment remains positive, making it a suitable option for those seeking a family-friendly stay in Genting Highlands.
Yes, QUINCE HOME GRAND ION DELEMEN GENTING HIGHLANDs has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at QUINCE HOME GRAND ION DELEMEN GENTING HIGHLANDs.
No, QUINCE HOME GRAND ION DELEMEN GENTING HIGHLANDs doesn't allow dogs.
Yes, parking facilities are available at QUINCE HOME GRAND ION DELEMEN GENTING HIGHLANDs.
No, QUINCE HOME GRAND ION DELEMEN GENTING HIGHLANDs doesn't have a gym.