Midhills at Genting by Sky Suite
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Summary of reviewsMidhills at Genting by Sky Suite is favorably reviewed for its strategic location, which provides easy access to eateries, shops, the Premium Outlet and key spots around Genting Highlands. Its hilltop setting offers a scenic environment and cool weather, greatly appreciated by guests. While accessing the hotel can be challenging due to poor road conditions, the serene environment and comprehensive amenities make the effort worthwhile.
The rooms at Sky Suite receive praise for their spaciousness, modern design and suitability for families or larger groups. The inclusion of ample facilities like kitchen utensils, hair dryers and irons adds to the comfort, allowing guests to feel at home. Balconies offering pleasant views and a well-maintained pool further enhance the stay. Cleanliness, when maintained, receives positive feedback, though consistency in housekeeping needs improvement.
Mixed reviews on staff indicate that security personnel are polite and helpful, contributing to a welcoming atmosphere. Check-ins are generally smooth and some staff members are noted for their friendliness and efficiency. However, issues with unresponsiveness, uncooperative attitudes and poor administrative services suggest areas for betterment.
The swimming pool is frequently highlighted as a standout feature, described as clean, spacious and suitable for both children and adults. The extended pool hours and sky view from the pool area add to the relaxation experience, despite some concerns over strict pool rules and occasional bad smells.
Parking facilities are appreciated for their security and spaciousness, though the distance from rooms and confusing layout pose challenges. Covered parking with good security measures ensures vehicle safety, but improvements in design and cleanliness are needed.
Beds at Sky Suite receive mixed feedback. While some guests find them comfortable and cozy, others report issues with dirty sheets, unpleasant odors and uncomfortable extra beds. This indicates a need for better maintenance and cleaner bedding to enhance guest satisfaction.
Overall, Midhills at Genting by Sky Suite offers a luxurious experience with high-quality furniture, excellent amenities and a generally clean environment. The scenic location and comprehensive facilities contribute to a pleasant stay, although certain aspects like housekeeping, WiFi connectivity and staff responsiveness require attention to ensure a consistently positive guest experience.
Categories
The rooms at Sky Suite receive praise for their spaciousness, modern design and suitability for families or larger groups. The inclusion of ample facilities like kitchen utensils, hair dryers and irons adds to the comfort, allowing guests to feel at home. Balconies offering pleasant views and a well-maintained pool further enhance the stay. Cleanliness, when maintained, receives positive feedback, though consistency in housekeeping needs improvement.
Mixed reviews on staff indicate that security personnel are polite and helpful, contributing to a welcoming atmosphere. Check-ins are generally smooth and some staff members are noted for their friendliness and efficiency. However, issues with unresponsiveness, uncooperative attitudes and poor administrative services suggest areas for betterment.
The swimming pool is frequently highlighted as a standout feature, described as clean, spacious and suitable for both children and adults. The extended pool hours and sky view from the pool area add to the relaxation experience, despite some concerns over strict pool rules and occasional bad smells.
Parking facilities are appreciated for their security and spaciousness, though the distance from rooms and confusing layout pose challenges. Covered parking with good security measures ensures vehicle safety, but improvements in design and cleanliness are needed.
Beds at Sky Suite receive mixed feedback. While some guests find them comfortable and cozy, others report issues with dirty sheets, unpleasant odors and uncomfortable extra beds. This indicates a need for better maintenance and cleaner bedding to enhance guest satisfaction.
Overall, Midhills at Genting by Sky Suite offers a luxurious experience with high-quality furniture, excellent amenities and a generally clean environment. The scenic location and comprehensive facilities contribute to a pleasant stay, although certain aspects like housekeeping, WiFi connectivity and staff responsiveness require attention to ensure a consistently positive guest experience.
Apartment with Swimming Pool
Outdoor Pool
Apartment with Parking
3-Star Apartment
Apartment with Outdoor Pool
Guest Reviews
Midhills at Genting by Sky Suite garners praise for its good, strategic location, providing easy access to numerous eating places, shops and key spots like the Premium Outlet. Visitors appreciate the proximity to Genting Highlands and the convenience of nearby facilities, including retail outlets, restaurants, petrol stations and a supermarket. The quiet, hilltop setting offers a scenic environment and cool weather, adding to the appeal.
However, accessing the hotel can be challenging due to poor road conditions with many noting the presence of potholes and ongoing construction. Despite the deep-seated location and the sometimes arduous journey, guests find the serene environment and comprehensive amenities well worth the effort.
Midhills at Genting by Sky Suite presents a mixed experience for its guests. On the positive side, the rooms are generally spacious with many reviewers highlighting their comfort and suitability for families. The environment and design of the rooms are often described as good, modern and even beautiful. Many appreciate the ample facilities provided, including kitchen utensils, hair dryers, irons and ironing boards, making it easy for guests to cook and feel at home. The balconies offer pleasant views, either of Genting or the pool and contribute to a relaxing stay.
The suite units include large spaces with multiple beds, making them ideal for larger groups. Cleanliness, when maintained, seems to be a strong point with several mentions of clean rooms, bathrooms and environments, which enhance the overall comfort. Moreover, the swimming pool, beautiful lobby and convenient access to facilities add to the appeal of the accommodation.
However, not all feedback is positive. Some guests have reported issues with cleanliness, noting that some rooms were dirty, dusty and infested with cockroaches. The smell in certain rooms and bathrooms has also been a point of contention with descriptors ranging from strange to outright fecal. Additionally, some visitors noted discrepancies in the room allocation and maintenance issues, which suggests inconsistent upkeep.
Overall, while Sky Suite @ Midhills offers a spacious, well-equipped and potentially comfortable stay with modern design and amenities, it appears that cleanliness and maintenance can vary, impacting the guest experience.
Midhills at Genting by Sky Suite offers a mix of experiences when it comes to their beds. Guests have highlighted that while some found the beds to be comfortable, fluffy and cozy, others had concerns about cleanliness and maintenance. The mattresses, in certain instances, were noted to be in terrible condition, allowing guests to feel the springs, while some beds emitted unpleasant odors and appeared dirty. Several reviews mentioned beds with dirty sheets, stains and even small insects, suggesting a need for improved housekeeping.
While certain guests appreciated the bed’s comfort, others found the pillows to be very flat and thin. There were also comments about smelly and stained beddings and unclean blankets, sometimes exacerbated by issues like rusty bed frames and creaky springs. Additionally, extra beds, including sofa beds, were frequently described as uncomfortable and unclean.
Overall, although the comfort level of the beds at Sky Suite receives some praise, a recurring theme in the feedback is a need for better cleanliness and upkeep of the bedding to ensure a more consistently pleasant stay for all guests.
Midhills at Genting by Sky Suite receives mixed feedback regarding its cleanliness. Many guests appreciate the clean and tidy ambiance, highlighting the clean interior, functioning items and overall comfort. They describe the place as clean and comfortable with some specific mentions of clean bedsheets and a neat environment.
However, numerous reviews point out significant issues with cleanliness. Common complaints include dusty and dirty rooms, smelly bathrooms and sticky floors. Multiple guests mention the presence of ants and cockroaches, as well as unwashed linens that emit unpleasant odors. There are also reports of clogged and greasy toilets, dirty cutleries and spider webs in various areas.
Some guests note that the cleanliness of the room, especially the bathrooms and kitchen areas, could be better maintained and they express the need for an improvement in general housekeeping services. Issues such as stagnant water in shower areas and the presence of hair strands have also been highlighted. Despite the decent service and complete facilities, many guests indicate that an extra effort in cleanliness is urgently needed to ensure a more pleasant stay.
The staff at Midhills at Genting by Sky Suite receives mixed reviews from guests. On the positive side, security personnel are frequently praised for being polite, friendly, helpful and approachable, contributing to a welcoming environment. Guest check-ins are described as easy and well-handled with some staff identified as very kind, generous and responsible. The friendly and disciplined demeanor of several staff members is appreciated, enhancing the overall guest experience. Property management also benefits from some acclaim for cleanliness and efficiency, along with good hospitality and responsive communication via WhatsApp.
However, issues with the hosts and administration paint a contrasting picture. Complaints highlight unresponsiveness, uncooperative attitudes and a lack of basic amenities like complimentary water. Several reviews mention unhelpful and rude behaviors from staff, along with poor administrative services, which detract from the overall stay. The absence of the owner during critical times and neglectful responses to calls further exacerbates guest frustrations. While there are pockets of commendable service, significant areas for improvement remain evident.
Midhills at Genting by Sky Suite faces significant challenges with its WiFi service. Many guests report a complete lack of WiFi, while others mention poor or very slow connections. Guests expect reliable internet, which is unfortunately missing in this accommodation. Additionally, related issues such as non-functional TVs and a general lack of network connection in the rooms add to the dissatisfaction. Improvements in these areas could greatly enhance the overall guest experience.
Midhills at Genting by Sky Suite offers a noteworthy swimming experience with its spacious, large and well-maintained pool. Many guests find the pool clean, comfortable and attractive with some even describing it as awesome and suitable for both children and adults. It's especially appreciated that the pool is open until nighttime, providing flexibility for guests' schedules. The pool area includes amenities like a café and offers a mesmerizing sky view, enhancing the overall relaxation experience.
However, there are some criticisms, particularly regarding the pool rules being too strict with mandatory swimming attire and frequent checks by guards. Additionally, a few guests felt the pool temperature was not warm enough and noted an occasional bad smell. Despite these critiques, the general consensus suggests that the swimming pool at Midhills at Genting by Sky Suite is a highlight of the stay, making it a good option for those seeking a pleasant swimming experience.
Parking at Midhills at Genting by Sky Suite has its ups and downs according to guest reviews. On the positive side, guests appreciated the covered car park with good security measures, ensuring safety for their vehicles. The parking space is noted to be huge and spacious and there are convenient options for visitor parking. Security staff also assist in matching parking, which adds to the ease of parking for guests.
However, there are several areas where the parking experience could be improved. The designated parking areas are often described as far from the rooms, requiring a somewhat inconvenient walk. The access roads and parking arrangement might be confusing, especially since the parking location is sometimes remote and poorly integrated with the different towers of the hotel. Some guests also mentioned that the parking space can get quite dirty and there are issues with limited spaces and other cars occupying assigned spots.
Overall, while the hotel's parking facilities include positive aspects like security and spaciousness, the distance from the rooms and the confusing layout could be refined to enhance guest satisfaction.
Midhills at Genting by Sky Suite offers a luxurious stay with high-quality furniture and decoration that provide a sense of opulence. The hotel is equipped with excellent amenities, including a clean and comfortable large pool, which guests have found to be particularly enjoyable. The high level of cleanliness is a significant highlight, contributing to the overall premium experience. Staff service is noted for being both friendly and professional, ensuring guests receive excellent service throughout their stay. Although there are minor issues regarding the maintenance of some electrical appliances such as TVs, the luxury and quality of the amenities make up for it.
Location Show Map
Location
However, accessing the hotel can be challenging due to poor road conditions with many noting the presence of potholes and ongoing construction. Despite the deep-seated location and the sometimes arduous journey, guests find the serene environment and comprehensive amenities well worth the effort.
Rooms
The suite units include large spaces with multiple beds, making them ideal for larger groups. Cleanliness, when maintained, seems to be a strong point with several mentions of clean rooms, bathrooms and environments, which enhance the overall comfort. Moreover, the swimming pool, beautiful lobby and convenient access to facilities add to the appeal of the accommodation.
However, not all feedback is positive. Some guests have reported issues with cleanliness, noting that some rooms were dirty, dusty and infested with cockroaches. The smell in certain rooms and bathrooms has also been a point of contention with descriptors ranging from strange to outright fecal. Additionally, some visitors noted discrepancies in the room allocation and maintenance issues, which suggests inconsistent upkeep.
Overall, while Sky Suite @ Midhills offers a spacious, well-equipped and potentially comfortable stay with modern design and amenities, it appears that cleanliness and maintenance can vary, impacting the guest experience.
Beds
While certain guests appreciated the bed’s comfort, others found the pillows to be very flat and thin. There were also comments about smelly and stained beddings and unclean blankets, sometimes exacerbated by issues like rusty bed frames and creaky springs. Additionally, extra beds, including sofa beds, were frequently described as uncomfortable and unclean.
Overall, although the comfort level of the beds at Sky Suite receives some praise, a recurring theme in the feedback is a need for better cleanliness and upkeep of the bedding to ensure a more consistently pleasant stay for all guests.
Cleanliness
However, numerous reviews point out significant issues with cleanliness. Common complaints include dusty and dirty rooms, smelly bathrooms and sticky floors. Multiple guests mention the presence of ants and cockroaches, as well as unwashed linens that emit unpleasant odors. There are also reports of clogged and greasy toilets, dirty cutleries and spider webs in various areas.
Some guests note that the cleanliness of the room, especially the bathrooms and kitchen areas, could be better maintained and they express the need for an improvement in general housekeeping services. Issues such as stagnant water in shower areas and the presence of hair strands have also been highlighted. Despite the decent service and complete facilities, many guests indicate that an extra effort in cleanliness is urgently needed to ensure a more pleasant stay.
Staff
However, issues with the hosts and administration paint a contrasting picture. Complaints highlight unresponsiveness, uncooperative attitudes and a lack of basic amenities like complimentary water. Several reviews mention unhelpful and rude behaviors from staff, along with poor administrative services, which detract from the overall stay. The absence of the owner during critical times and neglectful responses to calls further exacerbates guest frustrations. While there are pockets of commendable service, significant areas for improvement remain evident.
Wi-Fi
Pool
However, there are some criticisms, particularly regarding the pool rules being too strict with mandatory swimming attire and frequent checks by guards. Additionally, a few guests felt the pool temperature was not warm enough and noted an occasional bad smell. Despite these critiques, the general consensus suggests that the swimming pool at Midhills at Genting by Sky Suite is a highlight of the stay, making it a good option for those seeking a pleasant swimming experience.
Parking
However, there are several areas where the parking experience could be improved. The designated parking areas are often described as far from the rooms, requiring a somewhat inconvenient walk. The access roads and parking arrangement might be confusing, especially since the parking location is sometimes remote and poorly integrated with the different towers of the hotel. Some guests also mentioned that the parking space can get quite dirty and there are issues with limited spaces and other cars occupying assigned spots.
Overall, while the hotel's parking facilities include positive aspects like security and spaciousness, the distance from the rooms and the confusing layout could be refined to enhance guest satisfaction.
Luxury
Yes, Midhills at Genting by Sky Suite has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Midhills at Genting by Sky Suite.
No, Midhills at Genting by Sky Suite doesn't allow dogs.
Yes, parking facilities are available at Midhills at Genting by Sky Suite.
No, Midhills at Genting by Sky Suite doesn't have a gym.
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