Novotel Freiburg am Konzerthaus
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Summary of reviewsNovotel Freiburg am Konzerthaus enjoys an exceptional location in the heart of Freiburg, just steps away from the train station and the historic old town, making it ideal for both leisure and business travelers. Guests can easily explore key landmarks, vibrant cafes and cultural venues, all within walking distance. The hotel offers additional conveniences such as underground parking and quiet rooms, ensuring a peaceful retreat despite its central location.
The breakfast at Novotel Freiburg am Konzerthaus receives high marks for its variety and quality, featuring fresh ingredients and healthy options. While appreciated, the cost of €27 per person is considered high by some guests who suggest it should be included in the room rate. Dinner experiences are mixed with guests praising the quality of the food but pointing out high prices and limited availability due to frequent closures and restrictive opening hours.
The rooms are praised for their spaciousness, cleanliness and quietness, providing a comfortable stay with modern amenities. Despite the outdated decor, guests appreciate the well-maintained interiors and comfortable beds. However, minor issues such as poor lighting and occasional maintenance problems are noted.
Cleanliness is another strong point with guests frequently describing the hotel as spotless. Although some reports mention outdated furnishings and areas needing better upkeep, the hotel's dedication to cleanliness is generally well-regarded.
The staff at Novotel Freiburg am Konzerthaus are often described as friendly, helpful and professional, although there are occasional complaints about unfriendliness and the reception being overwhelmed during peak times. The staff's willingness to assist and their courteous demeanor contribute positively to the guest experience.
Wifi service at the hotel receives mixed reviews. While some guests find the connection strong and satisfactory, others report weak or unstable connections, especially in certain areas. The restriction to one device per guest also leads to dissatisfaction among those needing multiple connections.
Guests appreciate the secure and convenient underground parking, though the additional daily cost and tight spaces can be a challenge. Families find the hotel accommodating with spacious rooms, kid-friendly amenities and activities that cater to children. The swimming pool and children's play corner are particularly enjoyed, making it a highly recommended choice for family stays.
The hotel's proximity to Freiburg's nightlife offers easy access to bars and restaurants, while maintaining quiet rooms for restful nights. The main beds are often described as comfortable, though the sofa beds receive less favorable reviews.
In summary, while there are areas for improvement, Novotel Freiburg am Konzerthaus stands out for its prime location, generous and clean rooms and overall commendable service, making it a solid choice for visitors to Freiburg.
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The breakfast at Novotel Freiburg am Konzerthaus receives high marks for its variety and quality, featuring fresh ingredients and healthy options. While appreciated, the cost of €27 per person is considered high by some guests who suggest it should be included in the room rate. Dinner experiences are mixed with guests praising the quality of the food but pointing out high prices and limited availability due to frequent closures and restrictive opening hours.
The rooms are praised for their spaciousness, cleanliness and quietness, providing a comfortable stay with modern amenities. Despite the outdated decor, guests appreciate the well-maintained interiors and comfortable beds. However, minor issues such as poor lighting and occasional maintenance problems are noted.
Cleanliness is another strong point with guests frequently describing the hotel as spotless. Although some reports mention outdated furnishings and areas needing better upkeep, the hotel's dedication to cleanliness is generally well-regarded.
The staff at Novotel Freiburg am Konzerthaus are often described as friendly, helpful and professional, although there are occasional complaints about unfriendliness and the reception being overwhelmed during peak times. The staff's willingness to assist and their courteous demeanor contribute positively to the guest experience.
Wifi service at the hotel receives mixed reviews. While some guests find the connection strong and satisfactory, others report weak or unstable connections, especially in certain areas. The restriction to one device per guest also leads to dissatisfaction among those needing multiple connections.
Guests appreciate the secure and convenient underground parking, though the additional daily cost and tight spaces can be a challenge. Families find the hotel accommodating with spacious rooms, kid-friendly amenities and activities that cater to children. The swimming pool and children's play corner are particularly enjoyed, making it a highly recommended choice for family stays.
The hotel's proximity to Freiburg's nightlife offers easy access to bars and restaurants, while maintaining quiet rooms for restful nights. The main beds are often described as comfortable, though the sofa beds receive less favorable reviews.
In summary, while there are areas for improvement, Novotel Freiburg am Konzerthaus stands out for its prime location, generous and clean rooms and overall commendable service, making it a solid choice for visitors to Freiburg.
Family Friendly Hotel
This 4-star hotel is family-friendly and eco-certified. It is near the main train station and the city center, with easy access to shops, restaurants, and family attractions like Europa-Park. It offers family rooms, themed rooms (Music & Black Forest), a pool, sauna, and fitness area.
Dog Friendly Hotel
Dogs are welcome in the hotel rooms and even in the hotel restaurant. There is ample space in rooms to accommodate both guests and their furry companions.
Hotel near Nightlife Spots
Situated at Konrad Adenauer Platz, this hotel is close to the Konzerthaus and the train station, offering easy access to the city's nightlife. It provides a central location for exploring various bars and clubs.
Hotel with Swimming Pool
This hotel is conveniently located near the main train station and city center. It features a pool, sauna, and fitness area for relaxation and exercise.
Indoor Pool
Hotel with Free Wi-Fi
Located in Freiburg, this hotel provides free Wi-Fi, ensuring guests can stay connected while exploring the city's attractions.
Business Hotel
Located centrally, this hotel provides modern rooms and meeting facilities suitable for business purposes. It offers convenience and essential services for business travelers.
Hotel with Parking
The hotel has an underground car park with 102 spaces located directly adjacent to the Konzerthaus. Self parking is provided on-site. Guests have described the parking as easy and secure.
Accessible Hotel
This hotel is a wheelchair accessible hotel with one room specifically designed for people with reduced mobility. It also offers eight handicapped accessible conference rooms.
4-Star Hotel
Situated near the main train station and city center, it provides modern accommodations with a spa area, pool, sauna, and fitness area. It's also family-friendly, with themed rooms and is certified by the SGS FRESENIUS Institute ALLSAFE and the Green Key label.
Hotel with Spa
Hotel with Indoor Pool
Guest Reviews
'Novotel Freiburg am Konzerthaus' boasts an exceptional location that consistently receives high praise from guests. Situated right in the heart of Freiburg, this hotel offers unrivaled proximity to the train station, making it an ideal choice for travelers relying on public transport. Just a stone's throw from the historic old town, it allows easy exploration of Freiburg's charming streets, vibrant cafes and key landmarks such as the cathedral and the concert hall, all within comfortable walking distance.
The convenience of its central position extends beyond sightseeing, as guests appreciate the nearby access to various dining options, shops and key cultural venues such as the university library and the theater. Despite the centrality, the hotel provides a quiet retreat, enabling a peaceful night's rest.
Perfect for both short and longer stays, the Novotel offers additional amenities like underground parking, which adds to the convenience for guests traveling by car. With thoughtful features such as spacious, clean rooms and friendly staff, it stands out as a strategic base for both leisure and business travelers keen on exploring the diverse offerings of Freiburg. Whether here for a concert, a visit to the Christmas market or a cultural trip, the location of the hotel ensures everything is within easy reach, making it a highly recommended choice for city explorers.
At Novotel Freiburg am Konzerthaus, breakfast receives overwhelmingly positive feedback from guests. Visitors consistently praise the breakfast for being varied, plentiful and rich with a wide selection of both warm and cold dishes. The buffet regularly features fresh ingredients and includes diverse options that cater to all tastes, including healthy choices like fresh fruit and muesli. The ambiance during breakfast is often characterized by friendly and attentive staff, contributing positively to the overall experience.
Despite the extensive praise, some guests feel that the breakfast price is too high. At 27 Euros per person, many suggest that it should ideally be included in the room rate. While the variety and quality of the offerings are generally applauded, a few guests mentioned that on occasion the breakfast did not meet their expectations, pointing out issues such as crowded breakfast areas or limited selections at certain times.
Overall, most reviews highlight Novotel Freiburg am Konzerthaus as an excellent spot for a fulfilling and satisfactory breakfast experience, albeit with a noted cost consideration.
Novotel Freiburg am Konzerthaus appears to offer a mixed dining experience with reviewers pointing out both positive and negative aspects. On the upside, guests who had dinner at the hotel frequently praised the quality, describing it as excellent and great. However, the cost is a recurrent theme with many finding the food to be quite expensive. Breakfast, which continues until 10:30 AM and includes a wide variety of options, also received positive comments, though its €27 price tag was considered high by several diners.
Despite these culinary highlights, the accessibility and availability of dining options at the hotel left much to be desired. Several reviewers noted the frequent closures and restrictive opening hours of both the restaurant and bar. The restaurant was often closed, sometimes due to a lack of staff or previous restrictions related to the pandemic. The bar also faced similar issues, often being unavailable or having limited opening times.
Guests looking to enjoy an evening drink or a late dinner were often disappointed, as the bar and restaurant were not open on Sundays and Mondays and on other days, they closed early or were inaccessible due to private bookings or bus tours. Alternatives such as a small bar and café were available but offered limited menus and service hours, causing inconvenience for travelers seeking flexibility.
In summary, while the quality of the dining at Novotel Freiburg am Konzerthaus is commendable, the high costs and limited availability might be a deterrent for guests seeking consistent and accessible dining experiences within the hotel.
The rooms at Novotel Freiburg am Konzerthaus are largely praised for their spaciousness and cleanliness. Guests describe their accommodations as large, comfortable and well-maintained with specific mentions of spotless bathrooms and adequate daily cleaning services. Many reviews highlight the quietness of the rooms, even when located close to bustling areas, ensuring a tranquil stay. Comfortable beds, well-furnished interiors and ample space for families are frequently noted.
However, the decor is often mentioned as outdated with some furnishings dating back several decades, including old-fashioned carpets and worn out furniture. While most rooms are described as clean, there are occasional reports of stains and minor maintenance issues.
Modern amenities such as soundproofing are appreciated, although some rooms suffer from poor lighting and lack practical features like adequate outlets and safe deposit boxes. The hotel's air conditioning system receives mixed reviews with some instances of malfunctioning units. Additionally, some guests encountered minor inconveniences like malfunctioning key cards and uncomfortable sofa beds.
Overall, while the hotel rooms could benefit from modernization and a refresh of the decor, their generous size, cleanliness and quiet atmosphere make them a comfortable choice for travelers, particularly families. The hotel's convenient location near the train station adds to its appeal.
Novotel Freiburg am Konzerthaus garners mixed feedback when it comes to the comfort of their beds. The majority of guests praise the main beds for being comfortable, clean and of good size. Many specifically highlight the mattresses as very comfortable with some even describing them as fantastic and mentioning that the beds contributed to a good night's sleep. The bedding is also noted as clean and available in sufficient quantity for most guests.
However, the comfort of the sofa beds falls short for many with numerous comments indicating they are unsuitable for adults and only somewhat acceptable for children. Issues include the sofa beds being worn out, uncomfortable and lacking proper mattress protectors. Additional beds provided in the rooms are also often criticized for being uncomfortable with some guests experiencing creaky beds and feeling springs through the mattresses.
Despite these criticisms, the standard beds receive high marks for comfort, size and quality. A few guests do mention preferences for additional pillows and blankets, as well as some beds being perceived as too hard. Overall, for standard accommodations, guests seem quite pleased with the sleeping arrangements, while the extra and sofa beds leave room for improvement.
Novotel Freiburg am Konzerthaus generally receives high marks for cleanliness, often described as very clean, spotless and well-maintained. Many guests find the rooms to be clean, spacious and quiet, often complimenting the comfortable living environment. The hotel's bathrooms are also often noted for their cleanliness, although some reviewers have pointed out occasional issues such as stained carpets or dirty curtains.
While the overall cleanliness of the hotel is praised, a few guests have noted that the rooms can appear outdated, particularly mentioning carpets and curtains showing wear. There are occasional mentions of areas that could use better upkeep, like the pool and wellness area and some guests have noted lapses in room service such as empty soap dispensers and dust accumulation. Despite these isolated issues, the hotel’s commitment to cleanliness is generally well-regarded, making it a credible choice for travelers who prioritize a tidy and well-kept accommodation.
The guest reviews of Novotel Freiburg am Konzerthaus reflect a predominantly positive sentiment towards the hotel staff, punctuated by some areas of concern. Many guests consistently praise the staff for being very friendly, helpful and professional, highlighting their polite and accommodating nature. Both the reception and bar teams frequently receive commendations for their efficiency and attentiveness.
However, there are mixed experiences reported. While some guests appreciate particularly welcoming and efficient receptionists, others encountered unfriendliness and unprofessional behavior, especially during check-in and peak times. Complaints about the reception staff being overwhelmed or inattentive also emerge sporadically. Despite the occasional lapses in friendliness and customer service, the general consensus remains favorable towards the staff's willingness to assist and their overall courteous demeanor.
Most visitors seemed satisfied with the staff's competence and commitment to resolving issues swiftly, making their stay enjoyable. The dedication and involvement of the team are well-regarded, contributing positively to the guest experience.
The wifi experience at Novotel Freiburg am Konzerthaus receives a mix of feedback from guests. On the positive side, many reviewed the wifi as being good and consistently strong throughout the hotel with some appreciative of the free wifi offered to all guests. Several guests found the wifi stable and satisfactory for their needs, highlighting the convenience of being connected without additional charges.
However, there are notable issues that guests have reported concerning the wifi. Some experienced weak or unstable connections, particularly in their rooms and in the wellness area where no reception was available. A recurring concern was the limited access to free wifi, which is restricted to one device per guest, leading to dissatisfaction among those needing multiple connections. Additionally, there were mentions of inconsistent performance and connectivity problems, even after opting for the premium service.
Overall, while the hotel provides free wifi, the varying strength and limitations indicate that enhancements in the wifi infrastructure could improve the guest experience.
Novotel Freiburg am Konzerthaus offers a variety of on-site parking options, most notably a convenient underground garage directly beneath the hotel. The parking is secure and well-maintained with direct elevator access to the hotel, making it easy to transition from car to check-in. While the parking facility is praised for its practical location and overall availability, it does come with its challenges.
Guests frequently highlight the high cost of parking, noting it is not included in the room rate and typically amounts to around €16-€19 per day. Despite these fees being somewhat in line with central city standards, they are still viewed as expensive by many.
The garage itself is described as spacious enough, but the spaces can be tight, posing a challenge for larger cars. Some reviewers noted difficulty in maneuvering within the garage but found it manageable. Additionally, while the underground parking is plentiful, securing a spot is not guaranteed, so it’s advisable to plan accordingly.
Overall, while parking at Novotel Freiburg am Konzerthaus is considered convenient and secure, guests should be prepared for the additional cost and possible tight spaces, especially during peak times.
Families traveling to Freiburg will find Novotel Freiburg am Konzerthaus to be an excellent choice, particularly for those with young children. The hotel offers spacious and clean family rooms that can comfortably accommodate up to four people. Guests appreciated the large, well-organized suites and the practical addition of extra beds and complimentary baby cots. A comfortable experience is provided for both children and adults with kid-friendly amenities and policies, such as free stays for children and a family-oriented breakfast buffet where children eat for free.
Activities such as the swimming pool and children's play corner in the lobby ensure that kids remain entertained with many children enjoying the pancake machine at breakfast. While there were a few minor complaints about the pool and some specific room arrangements, overall feedback suggests that the hotel staff are attentive and quick to resolve any issues, such as replacing a too-soft mattress or promptly providing a crib.
The location is lauded as perfect for exploring the city and the hotel's tolerant policy towards pets adds an additional layer of convenience for traveling families. The cozy structure and family-friendly environment make it an ideal stay for families of various sizes, including those with pets. Despite some challenges like occasional waits at reception and the cost, the positive experiences of the spacious and well-equipped rooms make Novotel Freiburg am Konzerthaus a highly recommended choice for family stays in Freiburg.
Staying at the Novotel Freiburg am Konzerthaus offers easy access to the city's vibrant nightlife scene. Guests enjoy a brief 5-minute walk to find spots for partying or casual drinks. Despite some activity around the train station in the evenings, the hotel's strategic location near the old town and pub district provides numerous options for exploring the local bar and restaurant culture.
While occasionally the vicinity can be lively, the room accommodations are consistently quiet, ensuring restful nights. Visitors arriving on weekends find the area bustling with life, highlighting the energetic side of Freiburg. Even with some closures, like the city bar and hotel sauna, the on-site bar receives praise for its excellent service and breakfast offerings. Overall, Novotel Freiburg am Konzerthaus positions guests close to the city’s nightlife while maintaining comfort and tranquility.
Located in a central area, Novotel Freiburg am Konzerthaus promises a four-star experience but has received mixed reviews regarding its facilities and services. Guests appreciate the hotel's suitability for business travel with good amenities and an appropriate restaurant for a four-star establishment. The staff are often highlighted as exceptionally courteous and helpful, contributing positively to the overall experience.
However, several aspects do not meet the four-star expectations. Issues such as outdated decor, inadequate room facilities and inconsistent housekeeping have been noted. The breakfast quality left something to be desired and the crowded breakfast area detracted from the overall dining experience. Some guests felt that the furniture and overall atmosphere were dated, indicating a need for a refresh.
The reception staff sometimes appeared overwhelmed and the bar's limited operating hours due to staffing issues were points of contention. Despite some positive remarks about its stylish appeal and comfort, the general consensus suggests that the hotel does not consistently meet the standards of a four-star rating.
In summary, while Novotel Freiburg am Konzerthaus offers some commendable services suitable for business travelers, it falls short in several areas that travelers expect from a four-star hotel.
Located conveniently close to important city venues, Novotel Freiburg am Konzerthaus proves to be a functional and efficient choice for business travelers. The hotel offers a range of facilities tailored for business needs with professional staff ensuring a seamless check-in process and an overall smooth experience for working professionals. The rooms are of a good size and well-equipped for short business stays, making it an ideal spot for those in town for work. Despite its somewhat dated decor, the hotel maintains a pleasant ambiance perfect for overnight stays and conferences.
Additionally, the business area is quiet and the hotel atmosphere is business-like, providing an optimal environment for work. The service quality can vary, but it's generally acceptable and friendly. While the bar's early closing on Thursday may inconvenience some, the hotel's prime location, decent price-to-performance ratio and respectable amenities make it a suitable and convenient choice for business travelers.
Novotel Freiburg am Konzerthaus receives generally positive remarks for its accessibility to guests with disabilities, highlighting several key aspects. The hotel is conveniently accessible by elevator, though it's worth noting some reported the elevators could be slow or cumbersome. Each floor is reachable via the elevator and there are accessible ramps on site. For those arriving by car, the parking is directly accessible from the rooms and offers secure underground options, even after check-out.
The central location is a standout feature, making it easy to explore Freiburg with major train stops, trams and tourist points within walking distance. This ease of access is particularly beneficial for train travelers and those relying on taxis. Additionally, the hotel's breakfast offerings are praised for their variety and quality.
However, there are areas noted for improvement. Some reviews pointed out that renovations are needed to enhance accessibility features, including room accommodations. While some rooms are indicated as accessible, the overall feedback suggests that more could be done to fully meet the needs of disabled guests.
Overall, Novotel Freiburg am Konzerthaus presents a mostly accessible and centrally located option, though updates to maximize convenience for all guests could further enhance its appeal.
Novotel Freiburg am Konzerthaus is highly praised for its dog-friendly environment, making it a great choice for travelers with pets. Dogs are welcome in the hotel rooms and even in the hotel restaurant, ensuring that pets can enjoy a relaxing stay alongside their owners. Thoughtful accommodations for dogs are noted with ample space in rooms to accommodate both guests and their furry companions.
However, guests should be aware that there are extra costs associated with dog services and some mentioned no treats were provided for dogs. The hotel's overall pet-friendly atmosphere received commendations with several guests describing it as very dog-friendly.
While many found the hotel very clean and the location convenient, there were isolated remarks about dog hair on carpets and sofas, highlighting occasional hygiene concerns. However, the positives, including spacious and comfortable rooms, friendly staff and an appreciated pool, make it an attractive option for dog owners. Despite a few minor issues, the hotel’s commitment to accommodating pets is evidently well-regarded.
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Location
The convenience of its central position extends beyond sightseeing, as guests appreciate the nearby access to various dining options, shops and key cultural venues such as the university library and the theater. Despite the centrality, the hotel provides a quiet retreat, enabling a peaceful night's rest.
Perfect for both short and longer stays, the Novotel offers additional amenities like underground parking, which adds to the convenience for guests traveling by car. With thoughtful features such as spacious, clean rooms and friendly staff, it stands out as a strategic base for both leisure and business travelers keen on exploring the diverse offerings of Freiburg. Whether here for a concert, a visit to the Christmas market or a cultural trip, the location of the hotel ensures everything is within easy reach, making it a highly recommended choice for city explorers.
Breakfast
Despite the extensive praise, some guests feel that the breakfast price is too high. At 27 Euros per person, many suggest that it should ideally be included in the room rate. While the variety and quality of the offerings are generally applauded, a few guests mentioned that on occasion the breakfast did not meet their expectations, pointing out issues such as crowded breakfast areas or limited selections at certain times.
Overall, most reviews highlight Novotel Freiburg am Konzerthaus as an excellent spot for a fulfilling and satisfactory breakfast experience, albeit with a noted cost consideration.
Dinner
Despite these culinary highlights, the accessibility and availability of dining options at the hotel left much to be desired. Several reviewers noted the frequent closures and restrictive opening hours of both the restaurant and bar. The restaurant was often closed, sometimes due to a lack of staff or previous restrictions related to the pandemic. The bar also faced similar issues, often being unavailable or having limited opening times.
Guests looking to enjoy an evening drink or a late dinner were often disappointed, as the bar and restaurant were not open on Sundays and Mondays and on other days, they closed early or were inaccessible due to private bookings or bus tours. Alternatives such as a small bar and café were available but offered limited menus and service hours, causing inconvenience for travelers seeking flexibility.
In summary, while the quality of the dining at Novotel Freiburg am Konzerthaus is commendable, the high costs and limited availability might be a deterrent for guests seeking consistent and accessible dining experiences within the hotel.
Rooms
However, the decor is often mentioned as outdated with some furnishings dating back several decades, including old-fashioned carpets and worn out furniture. While most rooms are described as clean, there are occasional reports of stains and minor maintenance issues.
Modern amenities such as soundproofing are appreciated, although some rooms suffer from poor lighting and lack practical features like adequate outlets and safe deposit boxes. The hotel's air conditioning system receives mixed reviews with some instances of malfunctioning units. Additionally, some guests encountered minor inconveniences like malfunctioning key cards and uncomfortable sofa beds.
Overall, while the hotel rooms could benefit from modernization and a refresh of the decor, their generous size, cleanliness and quiet atmosphere make them a comfortable choice for travelers, particularly families. The hotel's convenient location near the train station adds to its appeal.
Beds
However, the comfort of the sofa beds falls short for many with numerous comments indicating they are unsuitable for adults and only somewhat acceptable for children. Issues include the sofa beds being worn out, uncomfortable and lacking proper mattress protectors. Additional beds provided in the rooms are also often criticized for being uncomfortable with some guests experiencing creaky beds and feeling springs through the mattresses.
Despite these criticisms, the standard beds receive high marks for comfort, size and quality. A few guests do mention preferences for additional pillows and blankets, as well as some beds being perceived as too hard. Overall, for standard accommodations, guests seem quite pleased with the sleeping arrangements, while the extra and sofa beds leave room for improvement.
Cleanliness
While the overall cleanliness of the hotel is praised, a few guests have noted that the rooms can appear outdated, particularly mentioning carpets and curtains showing wear. There are occasional mentions of areas that could use better upkeep, like the pool and wellness area and some guests have noted lapses in room service such as empty soap dispensers and dust accumulation. Despite these isolated issues, the hotel’s commitment to cleanliness is generally well-regarded, making it a credible choice for travelers who prioritize a tidy and well-kept accommodation.
Staff
However, there are mixed experiences reported. While some guests appreciate particularly welcoming and efficient receptionists, others encountered unfriendliness and unprofessional behavior, especially during check-in and peak times. Complaints about the reception staff being overwhelmed or inattentive also emerge sporadically. Despite the occasional lapses in friendliness and customer service, the general consensus remains favorable towards the staff's willingness to assist and their overall courteous demeanor.
Most visitors seemed satisfied with the staff's competence and commitment to resolving issues swiftly, making their stay enjoyable. The dedication and involvement of the team are well-regarded, contributing positively to the guest experience.
Wi-Fi
However, there are notable issues that guests have reported concerning the wifi. Some experienced weak or unstable connections, particularly in their rooms and in the wellness area where no reception was available. A recurring concern was the limited access to free wifi, which is restricted to one device per guest, leading to dissatisfaction among those needing multiple connections. Additionally, there were mentions of inconsistent performance and connectivity problems, even after opting for the premium service.
Overall, while the hotel provides free wifi, the varying strength and limitations indicate that enhancements in the wifi infrastructure could improve the guest experience.
Parking
Guests frequently highlight the high cost of parking, noting it is not included in the room rate and typically amounts to around €16-€19 per day. Despite these fees being somewhat in line with central city standards, they are still viewed as expensive by many.
The garage itself is described as spacious enough, but the spaces can be tight, posing a challenge for larger cars. Some reviewers noted difficulty in maneuvering within the garage but found it manageable. Additionally, while the underground parking is plentiful, securing a spot is not guaranteed, so it’s advisable to plan accordingly.
Overall, while parking at Novotel Freiburg am Konzerthaus is considered convenient and secure, guests should be prepared for the additional cost and possible tight spaces, especially during peak times.
Family
Activities such as the swimming pool and children's play corner in the lobby ensure that kids remain entertained with many children enjoying the pancake machine at breakfast. While there were a few minor complaints about the pool and some specific room arrangements, overall feedback suggests that the hotel staff are attentive and quick to resolve any issues, such as replacing a too-soft mattress or promptly providing a crib.
The location is lauded as perfect for exploring the city and the hotel's tolerant policy towards pets adds an additional layer of convenience for traveling families. The cozy structure and family-friendly environment make it an ideal stay for families of various sizes, including those with pets. Despite some challenges like occasional waits at reception and the cost, the positive experiences of the spacious and well-equipped rooms make Novotel Freiburg am Konzerthaus a highly recommended choice for family stays in Freiburg.
Nightlife
While occasionally the vicinity can be lively, the room accommodations are consistently quiet, ensuring restful nights. Visitors arriving on weekends find the area bustling with life, highlighting the energetic side of Freiburg. Even with some closures, like the city bar and hotel sauna, the on-site bar receives praise for its excellent service and breakfast offerings. Overall, Novotel Freiburg am Konzerthaus positions guests close to the city’s nightlife while maintaining comfort and tranquility.
4 Star
However, several aspects do not meet the four-star expectations. Issues such as outdated decor, inadequate room facilities and inconsistent housekeeping have been noted. The breakfast quality left something to be desired and the crowded breakfast area detracted from the overall dining experience. Some guests felt that the furniture and overall atmosphere were dated, indicating a need for a refresh.
The reception staff sometimes appeared overwhelmed and the bar's limited operating hours due to staffing issues were points of contention. Despite some positive remarks about its stylish appeal and comfort, the general consensus suggests that the hotel does not consistently meet the standards of a four-star rating.
In summary, while Novotel Freiburg am Konzerthaus offers some commendable services suitable for business travelers, it falls short in several areas that travelers expect from a four-star hotel.
Business
Additionally, the business area is quiet and the hotel atmosphere is business-like, providing an optimal environment for work. The service quality can vary, but it's generally acceptable and friendly. While the bar's early closing on Thursday may inconvenience some, the hotel's prime location, decent price-to-performance ratio and respectable amenities make it a suitable and convenient choice for business travelers.
Accessible
The central location is a standout feature, making it easy to explore Freiburg with major train stops, trams and tourist points within walking distance. This ease of access is particularly beneficial for train travelers and those relying on taxis. Additionally, the hotel's breakfast offerings are praised for their variety and quality.
However, there are areas noted for improvement. Some reviews pointed out that renovations are needed to enhance accessibility features, including room accommodations. While some rooms are indicated as accessible, the overall feedback suggests that more could be done to fully meet the needs of disabled guests.
Overall, Novotel Freiburg am Konzerthaus presents a mostly accessible and centrally located option, though updates to maximize convenience for all guests could further enhance its appeal.
Dog Friendly
However, guests should be aware that there are extra costs associated with dog services and some mentioned no treats were provided for dogs. The hotel's overall pet-friendly atmosphere received commendations with several guests describing it as very dog-friendly.
While many found the hotel very clean and the location convenient, there were isolated remarks about dog hair on carpets and sofas, highlighting occasional hygiene concerns. However, the positives, including spacious and comfortable rooms, friendly staff and an appreciated pool, make it an attractive option for dog owners. Despite a few minor issues, the hotel’s commitment to accommodating pets is evidently well-regarded.
Yes, Novotel Freiburg am Konzerthaus has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Novotel Freiburg am Konzerthaus.
Yes, Novotel Freiburg am Konzerthaus welcomes dogs.
Yes, parking facilities are available at Novotel Freiburg am Konzerthaus.
No, Novotel Freiburg am Konzerthaus doesn't have a gym.
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