Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsBest Western Premier Hotel Victoria in Freiburg is highly praised for its exceptional central location, making it an ideal base for exploring the city. The hotel is conveniently situated between the main train station and the old town, allowing easy access to local attractions, cultural sites, parks, the cathedral and market squares. Guests particularly appreciate the quiet and peaceful atmosphere despite the central positioning, adding to the charm of leisurely strolls through Freiburg’s scenic streets. The blend of convenience, beauty and tranquility makes it perfect for both short stays and extended visits.
One of the standout features of this hotel is its breakfast experience. The breakfast buffet is renowned for its variety, including fresh fruits organic and regional products, cold cuts and breads. Guests describe the food as tasty, diverse and well-presented, making it an excellent start to the day. The breakfast room also receives praise for its pleasant atmosphere and historical charm, enhanced by scenic views over Colombi Park. This, combined with friendly and attentive service, ensures a satisfying morning meal.
The hotel’s dining options evoke mixed feelings. While there is no in-house restaurant for dinner, the hotel's bars, including a basement bar and the nearby Hemingway Bar, offer pleasant alternatives. Despite some issues with customer service in restaurant bookings, the bar scene provides a delightful evening experience.
Rooms at the hotel are generally described as clean, comfortable and tastefully decorated. Guests particularly appreciate the modern renovations, elegant furnishings and spaciousness of some rooms. Although the small size of certain rooms and bathrooms is noted, the smart design and functionality help maintain comfort. The serene atmosphere and beautiful views from the rooms add to the overall positive experience.
Cleanliness is another strong point for the hotel with many guests highlighting the high standards of hygiene maintained. Immaculate rooms, fresh bedsheets and towels contribute to the positive feedback, although occasional oversights in less visible areas are mentioned.
The hotel staff receives widespread acclaim for their friendliness, helpfulness and professionalism. Guests frequently comment on the welcoming nature and dedication of the staff, which significantly enhances the overall guest experience.
The WiFi experience, while generally good, has received mixed reviews due to occasional weak reception in some rooms or intermittent connectivity issues. Despite these challenges, guests find the WiFi to be decent overall.
The gym is small but well-equipped, catering to both cardio and strength training needs. Although its compact size may limit space for workout activities, it remains functional for short training sessions. The parking facilities are convenient with a garage and charging station for electric cars, but limited availability and high parking fees are noted drawbacks.
Guests traveling with families find the hotel particularly welcoming, noting spacious family rooms and a child-friendly environment. The hotel’s commitment to accommodating families makes it a favorable option for those traveling with children.
The location also caters to nightlife enthusiasts with numerous bars, clubs and lively spots within walking distance. The hotel's own bar and nearby Hemingway bar are popular among guests looking to enjoy an evening out.
Overall, Best Western Premier Hotel Victoria is commended for its unbeatable location, excellent breakfast, clean and comfortable rooms, friendly staff and welcoming family-friendly atmosphere, making it a top choice for visitors to Freiburg. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
This hotel has a long-standing commitment to environmental protection, utilizing 200 square meters of solar panels and four wind turbines for energy generation. It supplements its energy needs with green energy from local suppliers and participates in a wind park. The hotel employs resource-saving devices, reduces water consumption by changing towels upon request, and uses a groundwater cooling system instead of energy-intensive air conditioning. It is certified by Green Key and EMAS, and is a member of Sleep Green Hotels.
Family Friendly Hotel
As a "Premier" Best Western property, it offers a higher standard of service and comfort, suitable for families seeking quality accommodation in the city.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel near Nightlife Spots
Located on Eisenbahnstrasse, this hotel houses the Hemingway Bar, known for its extensive selection of exclusive spirits and cocktails in a vaulted cellar setting. The bar has been a popular spot in Freiburg for over 30 years and was recognized as one of the top 10 bars in Germany in 2014.
Business Hotel
Provides modern meeting rooms and first-class service. Located in a pedestrian area, it offers a convenient and comfortable stay with excellent business facilities.
Hotel with Parking
The hotel offers paid parking in its garage (€20/day) and hotel parking spaces (€15/day). Availability can be limited, and reservations for hotel parking are not possible. EV charging is available.
EV charging stations
Hotel with Gym
This hotel is mentioned as having a gym or fitness center.
Hotel with EV Charging Stations
This hotel provides Tesla charging stations for guests, ensuring convenient and reliable charging options. It is well-regarded and offers a comfortable stay with EV charging facilities.
4-Star Hotel
This hotel is situated near the pedestrian zone, offering a modern ambiance and quiet rooms with air conditioning. Its historical charm is complemented by its environmental-friendly practices and proximity to the main station and Freiburger Muenster Cathedral.
Hotel for Honeymoon
Romantic Hotel
Room Types
Business Single RoomOffering free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Business Queen RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Business King RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Comfort King RoomProviding free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. This triple room features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Junior King SuiteThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds.
King Suite with BathtubThe hot tub and spa bath are the special features of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
The Best Western Premier Hotel Victoria in Freiburg impresses guests with its optimal central location. Nestled conveniently between the main train station and the old town, the hotel offers easy access to both areas, making it a prime spot for exploring the city. Visitors praise the hotel for being just a short walk from the city center with all key attractions easily reachable on foot. Many appreciated the close proximity to the train and tram stations, which is especially beneficial for travelers arriving by train.
Situated right next to the historic part of the city and various cultural sites, the hotel stands as a perfect base for leisurely strolls through Freiburg’s scenic streets. Despite its central positioning, guests reported a quiet and peaceful atmosphere, enhancing their stay. The proximity to parks, the cathedral and the bustling market squares makes it an excellent choice for tourists looking to immerse themselves in local attractions. The surroundings offer a blend of convenience, beauty and tranquility, ideal for both weekend getaways and extended visits.
Guest reviews frequently highlighted the hotel's cleanliness, warm ambiance and excellent facilities, including efficient and friendly staff. The green park views and the easy access to pedestrian zones added to the pleasant experience of staying here. Overall, the Best Western Premier Hotel Victoria’s unbeatable location and its welcoming spirit make it a top choice for anyone visiting Freiburg.
Breakfast
The breakfast experience at Best Western Premier Hotel Victoria consistently stands out as one of the highlights for guests. The breakfast buffet receives high praise for its abundant variety, featuring a wide selection of fresh fruits organic and regional products, cold cuts and breads. Guests appreciate the quality of the food, describing it as tasty, diverse and well-presented with many mentioning the excellent and super breakfast options available.
The breakfast room itself also garners positive feedback for its pleasant atmosphere and elegant setting, often noted for its historical charm and scenic views over Colombi Park. The self-service bar and the coffee and tea availability at all times add to the pleasant experience. The service during breakfast is frequently highlighted as friendly and attentive, ensuring a well-maintained and constantly replenished buffet.
Despite the overwhelmingly positive reviews, a few guests felt that the breakfast selection could be more varied and mentioned it was a bit pricey. However, this did not significantly detract from the overall satisfaction, as the plentiful and delicious offerings more than met guests' expectations.
In summary, the breakfast at Best Western Premier Hotel Victoria is widely regarded as an excellent start to the day, offering a rich and satisfying meal amidst a comfortable and charming ambiance.
Dinner
The dining experience at the Best Western Premier Hotel Victoria evokes mixed feelings among guests. While the hotel lacks an in-house restaurant, which some found disappointing, it compensates with a notable selection of bars. The hotel's basement bar is frequently praised for its pleasant atmosphere, making it a great spot to unwind. Guests also have access to a cocktail bar within the hotel, which many found to be an enjoyable experience. Just next door, the Hemingway Bar receives high marks for being a charming place to spend an evening. Despite these positives, some reviews pointed out issues with customer service, particularly the lack of assistance in booking restaurants and an unwelcoming attitude from the reception staff. Overall, while the absence of a dinner restaurant is a downside, the bar scene around the hotel provides a delightful alternative.
Rooms
Rooms at the Best Western Premier Hotel Victoria receive high praise for their cleanliness, comfort and tasteful decoration. Many guests highlight the beautifully renovated and aesthetically pleasing rooms, which often feature elegant furnishings and a modern touch. The spaciousness of some rooms is appreciated, making them especially comfortable for families and those needing a bit more room to relax. Comfortable beds and well-equipped rooms add to the overall positive experience, offering amenities that fulfill all necessary needs for a pleasant stay.
However, a recurring theme in the reviews is the small size of some rooms and bathrooms. While many guests find these compact spaces cozy and functional, others feel that they could be too cramped, especially for the price or when accommodating additional people such as families. Despite the smaller dimensions, the clever design and thoughtful layout make the best use of available space, ensuring comfort is maintained.
The serene atmosphere is another strength with many guests noting the tranquility and quietness of their rooms, even with the hotel's central location. This centrality also means that guests can enjoy beautiful views, such as those overlooking the park or the Christmas market.
In summary, the hotel offers a mix of room sizes and configurations with a strong emphasis on clean, comfortable and well-decorated interiors. While some rooms may be on the smaller side, their smart design and the overall quality of the furnishings make for a comfortable stay.
Beds
Best Western Premier Hotel Victoria has received numerous positive reviews regarding the comfort of their beds. Guests frequently mentioned that the beds were very comfortable with phrases such as super comfortable, cozy and comfortably wide being common. Many highlighted the king-size beds and spotless bedding, contributing to an overall satisfying sleep experience. Specific mentions of comfortable mattresses and a wonderful duvet with comfortable pillows indicate the attention given to guests' rest.
However, feedback also included varied opinions on the firmness of the mattresses. Some guests found the mattresses a bit too hard, while others appreciated the firmness. Notably, a few reviews pointed out that the beds could be narrow or small, though this was less commonly mentioned.
Despite a few comments on the bed's hardness and rarer mentions of dissatisfaction, the consensus leaned towards a generally positive experience with beds that are clean, functional and notably comfortable. Superlatives like very comfortable, great and cozy bed and nice bed linens underline the overall positive sentiment towards the sleeping arrangements at this hotel.
Cleanliness
The 'Best Western Premier Hotel Victoria' enjoys generally favorable reviews regarding cleanliness with many guests praising the hotel's consistently high standards. Phrases such as impeccable cleanliness, spotless room and very clean hotel appear frequently, suggesting that the staff works diligently to maintain a clean and comfortable environment. The rooms are often described as clean and well-kept with fresh bedsheets and towels contributing to the overall positive experience.
However, there are sporadic mentions of areas needing improvement. Some reviews note dust in less visible areas, underscoring that while the general cleanliness is commendable, attention to detail can sometimes be lacking. Cleaning consistency is another point raised by guests with occasional oversight mentioned, such as dust in nooks and crannies or traces of previous occupants.
The bathrooms received mixed feedback; while many guests found them clean and modern, others pointed out issues with dust and cleanliness under the radiators. Nonetheless, the majority of reviews indicate a strong commitment to cleanliness throughout the hotel, making it a generally reliable choice for travelers who prioritize hygiene.
Staff
The staff at Best Western Premier Hotel Victoria have consistently garnered positive feedback from guests. Descriptions such as friendly, helpful and attentive are recurrent themes, emphasizing a general trend of exemplary service. Guests particularly highlighted the reception staff for their exceptional friendliness and professionalism. The hotel personnel are noted for being not only courteous but also incredibly accommodating and solution-oriented. The staff's ability to assist with needs and problems efficiently and their welcoming nature left a lasting impression on many. Additionally, the hotel staff frequently demonstrated a high level of dedication and responsiveness. Despite a few mentions of the staff not being very friendly, the overwhelming consensus underscores their friendliness and helpfulness, contributing significantly to the pleasant atmosphere and guest satisfaction at the hotel.
Wi-Fi
The WiFi experience at Best Western Premier Hotel Victoria has garnered mixed feedback. On a positive note, many guests have described the WiFi as notably good, stable and working well in certain areas. The hotel offers free WiFi, which is always a welcomed feature for travelers. However, others have pointed out issues, citing very weak WiFi reception in some rooms and a practically unusable signal at times. There were also mentions of the internet not working altogether in some instances and the WiFi only being available intermittently. Despite these occasional challenges, guests found the WiFi to be decent overall with any problems encountered generally resolvable.
Gym
The gym at Best Western Premier Hotel Victoria receives mixed feedback from guests. Positive comments highlight that the gym, while small, is well-equipped, catering to both cardio and strength training needs. Guests appreciate the availability of essential fitness equipment such as a bike and a treadmill. However, some reviews point out that the gym area is quite compact with a size suitable for just 2-3 people at a time. The sauna and fitness room are also mentioned to be small, indicating limited space for relaxation and workout activities. Overall, the gym is functional and sufficient for short training sessions, though its limited size might not meet the expectations of those looking for a more spacious workout environment.
Parking
Best Western Premier Hotel Victoria offers parking facilities that have both strengths and limitations. The hotel is equipped with a garage and a charging station for electric cars, providing convenience for visitors driving eco-friendly vehicles. The parking spaces at the hotel and nearby garages are well-maintained and offer a secure environment for guests' cars.
However, availability appears to be a frequent concern. The parking options are limited and it is often difficult to find a spot, particularly because the hotel does not allow reservations for parking spaces. The small hotel car park and the nearby public garages can fill up quickly, leading some guests to resort to street parking or nearby parking facilities that can be quite expensive. Parking fees are an additional expense with some reviewers noting them as relatively high for the area.
While the spots are tight, especially in the garage, the location of the parking—directly at or near the hotel—adds a layer of convenience for guests. Despite these limitations, the overall ease of parking is positively mentioned when guests are able to secure a spot. The staff at the hotel are noted to be helpful in navigating the parking options, making the experience more manageable for travelers.
In summary, parking at Best Western Premier Hotel Victoria is a mix of convenience and challenge. While the facilities are secure and in close proximity to the hotel, the limited availability and additional costs can be a downside for guests.
Family
Best Western Premier Hotel Victoria stands out as an ideal choice for families traveling with children. The hotel is described as a nice family-run establishment with a clear family focus and a welcoming family-friendly atmosphere. Guests have highlighted its spacious and beautiful family rooms, which are particularly suitable for groups and families of up to four. This makes it perfect for city trips with children.
The service is noted for being accommodating towards children and many guests have praised the hotel's very child-friendly and toddler-friendly environment. The staff goes the extra mile to ensure a comfortable stay, embodying the hotel's family-friendly ethos right down to its core.
However, a couple of minor drawbacks were mentioned, such as some small corners being dirty and the bed for children being a creaky pull-out couch. Despite these small issues, the overall experience is very positive, making this hotel a great option for family stays.
Nightlife
Best Western Premier Hotel Victoria is ideal for those seeking vibrant nightlife experiences. Located close to the old town, guests can enjoy the lively atmosphere and numerous bars and clubs within walking distance. The Hemingway bar, a popular spot, is noted for its appeal. Dance enthusiasts will appreciate the nearby dance school, which offers dancing sessions on Saturdays, although the music can be loud until late. Additionally, there's a park opposite the hotel known for hosting parties. The hotel's own bar and its convenient location make it a great choice for nightlife aficionados.
4 Star
The Best Western Premier Hotel Victoria generally receives mixed reviews regarding its four-star status. On a positive note, many guests appreciate the luxurious accommodations and amenities, highlighting the spacious rooms and modern, functional furnishings. The hotel's location is deemed very good, offering excellent value for money. Guests often praise the fantastic breakfast and the overall concept of the hotel.
However, there are notable criticisms. Some guests feel that the hygiene levels and room quality do not meet four-star standards, likening the service level to that of a roadside inn rather than a luxury establishment. These divergent views have led some to challenge the hotel's four-star rating with a few expressing confusion and disappointment over it. Despite these inconsistencies, the hotel does seem to deliver a satisfactory experience for many, blending convenience with elements of luxury.
Business
The Best Western Premier Hotel Victoria is highly recommended for business travelers, offering a great destination particularly suited for business trips. The hotel provides a variety of services that meet the needs of professional guests, including a business center and conference rooms equipped with advanced technology, making it an excellent choice for seminars and meetings. The accommodation options cater specifically to business category stays, ensuring the requirements for business travel are thoroughly met. The cozy rooms, though noted for having a slightly malformed workspace layout, complement the overall experience which is marked by high sustainability practices. Moreover, the hotel supports business needs through features like business address billing, making it a dependable choice for corporate guests. Overall, Best Western Premier Hotel Victoria delivers an efficient and comfortable environment suitable for business purposes without reservation.
Luxury
The Best Western Premier Hotel Victoria impresses with its luxurious interiors and high-end facilities, offering a truly upscale experience. Guests are welcomed into comfortable, spacious and cozy accommodations with luxury suites featuring whirlpools that enhance the sense of opulence. The hotel stands out with its luxurious decor and great aesthetic room designs, providing a visually pleasing environment. Centrally located, it’s an ideal spot for those seeking a premium stay. Despite some concerns about cost, the overall luxury feeling of the hotel leaves a strong impression on its visitors.
Romantic
The Best Western Premier Hotel Victoria offers a truly romantic experience, ideal for couples looking for a serene getaway. The hotel exudes a romantic ambiance, especially within its stylish old building that enhances the overall charm. Guests can enjoy cozy rooms that, despite their minimal space, provide all necessary comforts for a comfortable stay. The atmospheric breakfast room adds to the intimate setting, making mornings special.
This romantic gem boasts stunning views that contribute to its allure, making it a fitting choice for couples seeking quiet time together. The overall romantic atmosphere and setting of the hotel ensure that it remains a top option for those desiring a romantic retreat.
Dog Friendly
The Best Western Premier Hotel Victoria has garnered positive reviews for its exceptional dog-friendly accommodations and services. Guests appreciate the overall dog-friendly atmosphere that ensures a warm welcome for both humans and their furry friends. The hotel provides essential amenities, such as dog bowls and treats, directly in the rooms, enhancing the convenience for pet owners. Information tailored for dog owners is detailed and readily available, making stays more comfortable and informed.
Dogs are allowed to accompany guests not just in their rooms but also in communal areas like the breakfast room and the bar, adding to the hotel's welcoming ambiance. While most reviews commend the hotel’s efforts, some guests noted that dog towels could have been better. Nonetheless, the comprehensive amenities and the friendly attitude towards dogs make it clear that this hotel caters thoughtfully to guests traveling with their pets.
No, Best Western Premier Hotel Victoria doesn't have any pool.
No, a spa isn't available at Best Western Premier Hotel Victoria.
Yes, Best Western Premier Hotel Victoria welcomes dogs.
Yes, parking facilities are available at Best Western Premier Hotel Victoria.
Yes, Best Western Premier Hotel Victoria has a gym.