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Mercure Hotel Panorama Freiburg

Freiburg im Breisgau , Wintererstr. 89 (Show on Map)

8.5

Very Good

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Summary of reviewsThe Mercure Hotel Panorama Freiburg is a highly recommended hotel for those who value a peaceful location with breathtaking panoramic views of Freiburg and the surrounding forest. Guests praise the extensive, excellent and sublime breakfast buffet, as well as the service provided by professional and attentive staff throughout the hotel. The rooms offer great views and are well-equipped, although some may require renovation. The hotel's cleanliness and spa amenities make for a comfortable stay and the pool area is particularly well-maintained. While some guests note mixed reviews regarding the dinner quality and prices, overall the hotel receives positive reviews for its facilities and services. The hotel's free parking is a bonus, although availability may be tight during peak times. The comfortable beds ensure a good night's sleep. Despite some comments about the hotel showing its age, this 4-star hotel is praised for its facilities and services and offers a luxurious stay in Freiburg.
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Categories

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Hotel with Tennis Courts

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Double Room Bright room featuring a TV and a balcony or a terrace. These rooms are situated on the middle or lower floors, some have partial views of Freiburg.

Superior Double Room Bright, modern room featuring a TV and an en suite bathroom. Also includes a south-facing balcony offering spectacular views.

About Mercure Hotel Panorama Freiburg

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Guest Reviews

8.5

Very Good

Location

Mercure Hotel Panorama Freiburg offers a stay in a beautiful natural setting with outstanding views of the city. Guests rave about the breathtaking panoramic views of Freiburg and the surrounding forest from their balconies and hotel rooms. The location is quiet and peaceful and the hotel is conveniently located on a hill with access to hiking trails in the Black Forest. Though it may be a bit far from the city center, guests appreciate the peacefulness and respite from the hustle and bustle. The hotel's surroundings are described as lovely, beautiful and exceptional. The location is excellent - a top spot to stay in the 80s and it still impresses guests today. The hotel also offers free parking. Overall, staying at Mercure Hotel Panorama Freiburg is highly recommended for those who value a beautiful and tranquil location with easy access to natural surroundings and hiking, topped off with awe-inspiring views of the city.

Breakfast

At Mercure Hotel Panorama Freiburg, guests rave about the breakfast buffet that is described as extensive, excellent, wonderful and sublime. The selection is said to be rich and varied with highlights including the best scrambled eggs, delicious meals and fresh juices. Although the price is on the higher side, guests consider it worth the splurge due to the quality and range of options. Some guests did not receive coffee during breakfast, but overall, the breakfast experience is highly recommended. The restaurant and the location of the hotel add to the perfection. Some guests found areas for improvement, but the majority of reviews are positive, praising the quality of breakfast and the hotel in general.

Dinner

The dinner at Mercure Hotel Panorama Freiburg has received mixed reviews from guests. Some describe it as "very delicious" with a "great wine selection" at "reasonable prices". The staff was also noted as "super friendly" and the atmosphere "beautiful". However, others found the prices "way too high" for the quality of the food with one guest specifically mentioning the "poor quality-price ratio". Vegetarian options were disappointing for some guests with one calling it a "catastrophe". The restaurant was also described as "too posh" and "overpriced". Despite the mixed reviews, some guests labeled the dinner as "extraordinary" and "superb".

Rooms

If you're looking for comfortable and clean rooms with great views, you should definitely consider staying at the Mercure Hotel Panorama Freiburg. The rooms are well-equipped, spacious and some even have lovely balconies with sun loungers. The beds are super comfy and the staff provide great service. While some bathrooms are on the smaller side, the decor and furnishings are tastefully done. Some of the rooms could use a renovation but they are well-maintained. The hotel's location and private surroundings offer peace and quiet while still being close to nature. Overall, guests had a pleasant stay with some hiccups such as small bathrooms or old-fashioned decor in some areas. Nonetheless, the hotel's features including the wellness facilities, restaurant and great views make it a solid choice.

Beds

If you're looking for a hotel with comfortable beds, the Mercure Hotel Panorama Freiburg is the place for you! Guests rave about the super cozy and well-maintained rooms with many specifically mentioning the comfy beds and great mattresses. Although some guests had slight issues with bed coverings being too thick or heavy, the majority of reviews praise the overall comfort and quality of the beds. The attentive and friendly staff only adds to the positive experience at this hotel. While a few guests had minor problems with the beds, these issues could possibly be attributed to specific mattress toppers. Overall, if you want to sleep like a king or queen, book your stay at the Mercure Hotel Panorama Freiburg!

Cleanliness

The Mercure Hotel Panorama Freiburg is a gem for travelers who value cleanliness and a hospitable staff. Guests rave about the extraordinary housekeeping team and the consistently high level of cleanliness throughout the hotel. The rooms are neat and well-maintained, providing a comfortable and relaxing stay. The hotel staff is also attentive and professional, ensuring a pleasant experience. While a few negative comments mention hair in the bathroom or issues with the pool water, these are exceptions rather than the norm. The hotel's cleanliness is excellent overall with the pool area particularly well-maintained. The hotel's location with a great view of Freiburg adds to the charming ambiance of the hotel. Overall, the Mercure Hotel Panorama Freiburg is a superior choice for those looking for a clean and comfortable stay in a charming location.

Staff

The staff at Mercure Hotel Panorama Freiburg have received incredibly positive reviews from guests. Many guests have praised the friendliness and helpfulness of the staff throughout the hotel, from reception to housekeeping. The restaurant staff in particular have been commended for their attentiveness and care. The hotel also boasts a professional and friendly general manager. Guests have described the staff as courteous, polite and willing to go above and beyond. Some have even mentioned specific staff members by name to praise their excellent service. Overall, the staff at the Mercure Hotel Panorama Freiburg are a highlight of guests' experiences, contributing to a comfortable and enjoyable stay.

Spa

Guests of the Mercure Hotel Panorama Freiburg can enjoy a relaxing stay with access to the hotel's spa and indoor pool. The sauna and wellness area are particularly noteworthy with guests appreciating the pleasant atmosphere and the option for nude use. Both the sauna and swimming pool are open until 11 pm for maximum relaxation. The spa area is well-maintained, offering quality equipment for guests to use free of charge. Guests also rave about the beautiful view from the swimming pool and terrace, making it an enjoyable experience even during colder months. Overall, the hotel's cleanliness and spa amenities make for a pleasant and comfortable stay.

Pool

The pool at the Mercure Hotel Panorama Freiburg is a great place to unwind and relax during your stay. Despite some reviews mentioning that the water temperature can be a bit cool, the large size and cleanliness of the pool make it a popular spot for guests. You can enjoy the pool and sauna facilities until late at night and the location and views from the pool area are fantastic. Some guests have even described the pool as film-worthy! While there is some feedback regarding the water temperature, many still believe that the pool is beautiful and well-maintained. Overall, access to the pool and sauna facilities is included in your stay and is a definite highlight of the hotel.

Parking

If you're driving to Mercure Hotel Panorama Freiburg, there are mixed reviews about the parking situation. Some guests found the parking availability perfect and ample with enough free spaces along the road or in the hotel parking lot. However, others noted that the parking situation can be tight during peak times with limited spaces for the hotel's size. Nonetheless, guests agree that the free parking is a bonus and one reviewer even commented that the parkplatzsituation is "perfect". One downside noted was that some guests had to park far from the hotel entrance if they arrived later in the day. Additionally, some guests wished for a city map that covered the surrounding areas, but the provided map only showed the city center. Overall, if you're willing to search for a spot or don't mind walking a bit, the parking at Mercure Hotel Panorama Freiburg is decent for a free amenity.

4 Star

If you're looking for a luxurious stay in Freiburg, look no further than the Mercure Hotel Panorama Freiburg. Despite some comments about the hotel showing its age, guests have consistently praised the facilities and services on offer. The pool and stunning views make for a great atmosphere, while friendly and attentive staff ensure your needs are always met. Rooms are stylishly decorated and comfortable with the added bonus of a complimentary bottle of water. While some guests felt their expectations weren't fully met, the majority speak highly of this 4-star hotel. Don't hesitate to book a stay here and enjoy a comfortable and relaxing visit to Freiburg.

Yes, Mercure Hotel Panorama Freiburg has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Mercure Hotel Panorama Freiburg.

Yes, Mercure Hotel Panorama Freiburg welcomes dogs.

Yes, parking facilities are available at Mercure Hotel Panorama Freiburg.

No, Mercure Hotel Panorama Freiburg doesn't have a gym.

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