Hotel Mondial Comfort - Frankfurt City Centre

Frankfurt am Main 50.12301200, 8.67647100 , Heinestr. 13 (Show on Map)
7.7
Good


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Summary of reviewsHotel Mondial Comfort in Frankfurt City Centre is highly lauded for its strategic location, blending tranquility with convenience. Situated in a quiet residential area, it offers easy access to key landmarks such as the city center, Goethe University's Westend Campus and public transportation, making it an ideal choice for both business and leisure travelers. The hotel is just steps away from a metro stop and numerous dining and shopping options, surrounded by safe and picturesque greenery.

Guests appreciate the hotel's spacious, clean rooms. Despite some being slightly outdated, they are functional and well-maintained, often featuring balconies that offer pleasant courtyard views. Daily housekeeping, modern bathroom fixtures and practical amenities contribute to a comfortable, restful stay. The overall cleanliness of the hotel is noted with rooms described as quiet and consistently well-kept.

Breakfast at Hotel Mondial Comfort receives mixed but generally positive reviews. The buffet-style breakfast includes a variety of fresh ingredients such as pastries, sausages, cheese, fruits and vegetables, making for a wholesome meal that many find to be good value for money. While the breakfast room is compact, the quality and presentation of the food, along with friendly service, enhance the dining experience. Some guests, however, noted limited availability during certain times and a lack of nearby cafes.

The staff at Hotel Mondial Comfort are a standout feature, consistently praised for their friendliness and helpfulness. The reception team, in particular, is noted for their warm and professional service, contributing significantly to the positive guest experience. Despite occasional language barriers, interactions with the staff are described as pleasant and accommodating.

Wi-Fi connectivity receives mixed feedback. Many guests find the free Wi-Fi sufficient for streaming services and general use, although some experience issues with stability and speed, particularly for work-related tasks or in certain rooms.

Catering well to families, the hotel offers a secure and welcoming environment. Family-oriented amenities and cozy accommodations make it a suitable choice for those traveling with children. The hotel's quiet and safe setting, combined with friendly staff and family-friendly breakfast options, contribute to its appeal for both business and family travelers.

While the beds receive mixed reviews with some guests finding them comfortable and cozy, others report issues with worn-out mattresses and cleanliness. Overall, the beds are seen as a point of improvement for the hotel.

In summary, Hotel Mondial Comfort in Frankfurt City Centre provides excellent value for money with its superb location, clean and spacious rooms, friendly staff and enjoyable breakfast service. Its blend of tranquility and convenience makes it a favored choice for visitors to Frankfurt.
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Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Room Types
Single Room Classic-style room including cable TV and a private bathroom.

Twin Room Classic-style room including cable TV and a private bathroom.

Triple Room Classic-style room including cable TV and a private bathroom.

Deluxe Double Room Classic-style room including cable TV and a private bathroom. Offers extra space. Some include a balcony.

Guest Reviews
7.7
Good
Location
Hotel Mondial Comfort in Frankfurt City Centre receives high praise for its excellent location, which stands out as a major highlight. Nestled in a quiet residential area, it offers the perfect blend of tranquility and centrality. Guests appreciate the hotel's close proximity to a variety of key landmarks including the city center, university and subway stations, making it conveniently accessible for both business and leisure travelers.

The hotel is situated just steps from a metro stop and public transportation connections are highly rated, providing easy access to the rest of Frankfurt. Notably, the hotel is also within walking distance of prominent spots like the Westend Campus of Goethe University, the opera house and several shopping centers. The surroundings are safe, peaceful and characterized by beautiful greenery, contributing to an overall pleasant atmosphere.

Furthermore, the hotel’s location in a side street ensures a quiet stay despite being in the city's heart. This strategic positioning allows guests to enjoy the vibrancy of the city without the typical noise associated with urban centers. Several reviewers mention the availability of parking, adding convenience for those traveling by car.

With spacious rooms and a clean environment, the hotel offers great value for money. Guests commonly find the overall experience to be convenient, affordable and practical, making Hotel Mondial Comfort an excellent choice for anyone visiting Frankfurt.

Breakfast
Hotel Mondial Comfort in Frankfurt City Centre has garnered a range of sentiments regarding its breakfast offerings. Several guests found the breakfast to be delightful, emphasizing the good variety and quality of food available. The selection typically includes a range of pastries, sausages, cheese, jam, fruits, vegetables and boiled eggs with fresh avocados and mozzarella being particular highlights. Many visitors appreciated the buffet style, finding it wholesome and plentiful with a good mix of cold cuts, rolls including croissants and other typical supermarket goods, all presented nicely.

The breakfast has been praised for its fresh ingredients and the balanced variety that manages to cater to different tastes. Numerous reviews mentioned the breakfast as being perfectly satisfactory and reasonably priced at 11 euros, which implies good value for money. Despite the compact space in the breakfast room, the overall experience remains positive due to the friendly service and regular replenishments.

However, there are also mentions of no breakfast availability during certain times, which some guests found inconvenient, especially given the lack of nearby cafés. A few reviews noted that the options, while good, were limited and expressed a desire for a more spacious dining area.

In summary, Hotel Mondial Comfort offers a solid and diverse breakfast experience that satisfies most guests, despite occasional limitations in availability and dining space. The fresh ingredients and well-presented buffet contribute to the overall positive impression of the breakfast service at the hotel.

Rooms
Hotel Mondial Comfort in Frankfurt City Centre offers spacious rooms that are frequently praised for their size, cleanliness and functionality. Guests consistently highlight the large, well-maintained rooms with some featuring balconies that provide pleasant views of the courtyard. The accommodations are described as quiet and comfortable, ensuring a restful stay. Though some reviewers mentioned the rooms are a bit outdated, they are still functional and equipped with modern conveniences like kettles and new TV fixtures.

The hotel's location is convenient, particularly for those visiting Goethe University and other central attractions. Despite the older furniture and dated design in some rooms, the general consensus is that the rooms are cozy, often featuring simple but comfortable furnishings. Cleanliness is a recurring theme with rooms cleaned daily and fresh towels and sheets provided.

Although some guests think the furniture could use an update, the overall impression is one of satisfaction with the ample space and practical amenities offered at a sensational price. The quiet environment and the presence of balconies in many rooms enhance the stay, providing both comfort and a touch of charm to this centrally located hotel.

Beds
The guest reviews for Hotel Mondial Comfort in Frankfurt City Centre offer a mixed perspective on the quality of the beds. On the positive side, multiple guests described the beds as comfortable and appreciated features like soft mattresses and cozy bedding. The hotel offers a peaceful sleeping environment with no unpleasant odors and it seems to cater well to those who prefer softer sleeping surfaces. There were also mentions of comfortable single beds and the availability of different pillow types, which some guests found satisfactory.

However, numerous reviews highlighted that the mattresses are notably worn out, saggy and in need of replacement. Some beds were described as narrow, unusually low and occasionally patched up rather than properly maintained. Issues with cleanliness, such as stained pillows and bed sheets, were also reported. Despite the coziness and initial comfort of some beds, the general consensus indicates that the mattresses are outdated and have lost their optimal support, leading to an overall mixed experience for guests seeking a good night's sleep.

Cleanliness
Hotel Mondial Comfort in Frankfurt City Centre is generally praised for its cleanliness and value for money. Guests consistently describe the rooms as spacious, clean and quiet with daily cleaning services ensuring fresh towels and well-maintained facilities. The bathrooms, in particular, are noted for their modern fixtures and thorough cleanliness. Despite the hotel showing some signs of wear and tear like old carpeting and occasional issues such as minor mold in the bathroom, these do not seem to negatively impact the overall perception of cleanliness. The hotel’s housekeeping is regarded as reliable with many guests appreciating the scrupulous attention to detail. The hygiene quality in some areas could be improved, but for the most part, reviews highlight the hotel's well-maintained environment and comfortable rooms which contribute to a satisfactory and pleasant stay in a great location near the Old Town.

Staff
Hotel Mondial Comfort in Frankfurt City Centre boasts a consistently friendly and helpful staff, making guests' stays particularly pleasant. The team is praised for being welcoming, courteous and attentive, ensuring that guests feel well cared for throughout their visit. The reception staff, in particular, is frequently highlighted for their warmth and professionalism, although there are occasional mentions of language barriers with some staff members only speaking German.

Notable examples of excellent service include a young man at the reception who is described as exceptionally friendly and helpful and a lady at the reception who is notably kind. Guests appreciate the proactive communication from the staff, ensuring all necessary information regarding access and check-out is conveyed well in advance. Additionally, the staff's ability to respond quickly to requests and be accommodating to individual needs is repeatedly commended.

Despite a few isolated incidents of language-related misunderstandings or delayed service, the overall sentiment towards the staff remains overwhelmingly positive. Guests often describe their interactions with the staff as pleasant, supportive and imbued with a genuine sense of care, reflective of a well-run, family-oriented establishment.

In summary, the hotel's staff at Hotel Mondial Comfort enhances the guest experience with their friendliness, responsiveness and a notable commitment to service excellence, making it a standout feature of the property.

Wi-Fi
Hotel Mondial Comfort - Frankfurt City Centre offers free Wi-Fi, which has received mixed reviews from guests. Many have appreciated the good quality of the Wi-Fi, noting that streaming services like Netflix run smoothly and that Wi-Fi works well most of the time. Some guests specifically mentioned that the Wi-Fi was excellent and suitable for leisure activities such as watching TV.

However, there have been occasional issues with the Wi-Fi service. Some guests experienced unstable and slow connections, which were not suitable for working in the room. At times, the internet access was limited or problematic, particularly on higher floors or specific rooms.

Thus, while the hotel generally provides satisfactory internet service for casual use, those needing a reliable connection for work-related purposes might encounter occasional difficulties.

Family
Hotel Mondial Comfort in Frankfurt City Centre offers an excellent environment for families traveling with children. This family-run hotel is nestled in a quiet and safe residential area, adding to its charm as a family-friendly destination. With rooms that comfortably accommodate families, including options with enough space for luggage and personal belongings, it’s perfect for those visiting with kids. The staff is known for their warm treatment and highly welcoming nature, adding to the cozy family atmosphere.

The hotel ensures a secure environment by having guests use their room keys to access the entrance after 8 p.m. This adds an extra layer of safety suitable for families. Young children are well-considered with ample and accommodating spaces available. Many guests have noted the family-oriented amenities, such as cozy family spaces and well-arranged child accommodations.

The location is not only convenient for family visits but also suits those with business at the nearby Goethe University. The hotel's excellent Wi-Fi and overall comfortable setting make it a great choice for blending business and family needs. The kid-friendly breakfast, highlighted by a guest's son's approval of the croissants, adds a delightful touch to the stay.

In summary, Hotel Mondial Comfort balances the needs of both business and family travelers, providing a safe, welcoming and comfortable environment for all.


No, Hotel Mondial Comfort - Frankfurt City Centre doesn't have any pool.

No, a spa isn't available at Hotel Mondial Comfort - Frankfurt City Centre.

No, Hotel Mondial Comfort - Frankfurt City Centre doesn't allow dogs.

No, parking facilities aren't available at Hotel Mondial Comfort - Frankfurt City Centre.

No, Hotel Mondial Comfort - Frankfurt City Centre doesn't have a gym.

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