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JW Marriott Hotel Frankfurt

Frankfurt am Main , Thurn-und-taxis-platz 2 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe JW Marriott Hotel Frankfurt is a luxurious hotel located in the heart of the city, making it a great choice for both leisure and business travelers. Guests rave about the hotel's perfect location with easy access to public transport and major tourist attractions. The breakfast buffet is a highlight of the hotel experience with a wide variety of options and helpful staff. The rooms are spacious, comfortable and very clean with breathtaking panoramic views of the city skyline from higher floors. The staff is exceptional, friendly and service-oriented with many guests praising their professionalism and efficiency. The beds are described as comfortable beyond belief, silky soft, cozy and perfect. While some guests had minor complaints about dust and certain dated aspects of the decor, overall, the hotel is well-maintained. The hotel is a good option for business travelers, but some guests found the room rates too high for what the hotel offers. Overall, the JW Marriott Hotel Frankfurt is a superb, very luxurious and classy hotel that offers elegance and comfort for a truly luxurious experience.
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Hotel with Spa

With a tranquil atmosphere and relaxing treatments, the hotel's spa provides a rejuvenating and peaceful environment for guests to get away at. Lounge in the relaxation area, rest in the saunas or receive one of the many body treatments, where calmness is guaranteed. Open daily from 12:00pm-9:00pm, this grand spa offers a variety of massages, scrub and wrap treatments, facials, manicures and pedicures, as well as treatments for mothers-to-be.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Room Types

Deluxe King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Panoramic Deluxe King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Grand Deluxe King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Skyline Deluxe King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Junior King Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Skyline Junior King Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views.

Grand Deluxe King Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views.

Panoramic Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views.

Deluxe Corner King Room with Sofa Bed Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

About JW Marriott Hotel Frankfurt

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Guest Reviews

8.4

Very Good

Location

The JW Marriott Hotel Frankfurt is perfectly located in the heart of the city, making it a great choice for those looking to explore central Frankfurt and its major tourist attractions. The hotel is situated right on top of a shopping center with shops, restaurants and the U-Bahn all within walking distance. Guests rave about the location, describing it as "perfect", "fantastic" and "unbeatable". Many reviews mention the excellent views from the rooms with some remarking that the hotel is situated in the most bustling shopping area in Germany. The hotel's central location and easy access to public transport also make it a convenient choice for business travelers. Overall, the JW Marriott Hotel Frankfurt's location receives high praise from guests, who consider it one of the hotel's biggest strengths.

Breakfast

If you're staying at the JW Marriott Hotel Frankfurt, don't miss out on the breakfast! While some guests have criticized the price ($62 CAD), most rave about the high-quality buffet with a wide variety of options, including made-to-order items like omelettes, pancakes and eggs. Many guests also mention the helpful and friendly staff and some appreciate the option to order a la carte. A few guests experienced some disorganization or delays, but overall the breakfast is a highlight of the hotel experience.

Rooms

Guests rave about the rooms at the JW Marriott Hotel Frankfurt, describing them as large, comfortable and very clean. Some even mention breathtaking panoramic views of the city skyline from higher floors. The modern decor and luxurious amenities also receive high praise with guests complimenting the beds, spacious bathrooms and even the automatically operated curtains. However, a few negative reviews mention some dated furniture and small bathrooms. Despite this, the helpful and friendly staff, great location and overall atmosphere of the hotel make a stay enjoyable.

Beds

The guests of JW Marriott Hotel Frankfurt have only positive things to say about the beds in the hotel. The beds are described as comfortable beyond belief, silky soft, cozy and perfect. Guests also appreciate the comfortable pillows and the fact that the mattresses are not too hard or too soft. Many guests mention the good sleep they had thanks to the comfortable beds. Additionally, guests characterized the location, staff, room, view and breakfast as great. Overall, guests are very pleased with the quality of the beds and bedding in the JW Marriott Hotel Frankfurt.

Cleanliness

The JW Marriott Hotel Frankfurt boasts large, comfortable and very clean rooms with stunning views. Guests appreciate being situated in the city centre and praise the hotel's cleanliness. Some minor complaints about dust and certain dated aspects of the decor were mentioned, but overall the hotel is well-maintained. However, a few negative reviews mentioned dirty floors and bathrooms needing renovation. Some guests were disappointed with the poor housekeeping and lack of bathroom amenities, while others experienced issues with broken or malfunctioning equipment. Despite these few hiccups, many guests enjoyed their stay, particularly the breakfast and location and remarked on the cleanliness and comfort of the hotel.

Staff

The JW Marriott Hotel Frankfurt has received many positive reviews about its staff. Guests have been impressed by their professionalism, friendliness and efficiency. David, Paulo and Lilly at reception have been particularly praised for their helpfulness. Guests have also complimented the valet parking team and Doorbell for their assistance. The staff seem to be caring, kind and supportive. The Ember Bar bartender, Nader, stood out with his excellent service, but the concierge team also received compliments. Although a few guests had some negative experiences with some members of staff, overall, the staff at the hotel were exceptional, friendly and service-oriented. The hotel's location and hospitality, along with good breakfast and comfortable rooms, make for a pleasant stay.

Business

The JW Marriott Hotel in Frankfurt is a decent business hotel with amazing views from the high floors. Many guests received upgrades and were impressed with the staff, rooms, beds, restaurant and bar. However, some guests had issues with unfulfilled promises from the concierge, slow check-in and outdated bar facilities. The hotel's location in the city center was praised, as well as the central air-conditioning system which worked well. The restaurant has mixed reviews with some guests disappointed by the menu options and breakfast, while others found it to be very good. The room service was efficient and the food received positive feedback. Some guests noted issues with the elevator control and room temperature regulation. Overall, the hotel is a good option for business travelers, but some guests found the room rates too high for what the hotel offers.

Luxury

Looking for a luxurious stay at the heart of Frankfurt? Look no further than the JW Marriott Hotel Frankfurt. Guests have raved about the beauty of the hotel with one guest even describing it as a "dream." This hotel is so great that even seasoned travelers who stay in five-star hotels around the world have been impressed. It's clear that luxury is a top priority at this hotel with guests describing it as "superb," "very luxurious," "luxe service-gericht," and "a very classy hotel." The attention to detail and level of service goes above and beyond with staff members like Mr. Nami receiving a special shoutout for their excellent service. Looking for elegance and comfort? This hotel has it all. Book your stay now for a truly luxurious experience.

No, JW Marriott Hotel Frankfurt doesn't have any pool.

Yes, a spa is available at JW Marriott Hotel Frankfurt.

Yes, JW Marriott Hotel Frankfurt welcomes dogs.

Yes, parking facilities are available at JW Marriott Hotel Frankfurt.

Yes, JW Marriott Hotel Frankfurt has a gym.

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