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5-Star Hotels Taking Steps Towards Sustainability in Franco da Rocha
36 HOTELS IN AND AROUND FRANCO DA ROCHARanking can be influenced by the commissions we receive.
From $119
$
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Summary of reviews
Nestled in the heart of São Paulo's upscale Itaim Bibi neighborhood, DoubleTree by Hilton São Paulo Itaim boasts an enviable location, making it ideal for both business travelers and leisure seekers. The hotel's proximity to trendy bars, high-quality restaurants, cozy cafes and essential amenities like pharmacies and supermarkets is frequently praised, contributing to its safe and delightful ambiance. The combination of a prime location, comfort and top-notch service makes it a favored choice for visitors.
The breakfast experience has mixed reviews with many guests enjoying the variety of delicious options and a pleasant atmosphere. However, some feel it does not meet the high expectations typically associated with the Hilton brand, citing a lack of variety and occasional sub-par quality.
Dinner services at the hotel fall short of guest expectations with frequent complaints about poor management, bad service and lackluster food quality. Despite occasional positive remarks about the food, substantial improvements are necessary.
Rooms receive mixed feedback. Many guests appreciate the spaciousness, comfort and noise insulation, highlighting comfortable beds and cleanliness when maintained. However, several critiques point to outdated furniture, maintenance issues, inconsistent housekeeping and small, cramped bathrooms. The inconsistent room conditions suggest variability in guest experiences.
Cleanliness at the hotel sees varied reviews. Guests either praise the spotless, well-decorated rooms and conscientious housekeeping or point out lapses, such as leftover residues, dirty bathrooms and dusty environments, indicating a need for more consistent housekeeping.
The staff at DoubleTree by Hilton São Paulo Itaim receives high praise for their friendliness, professionalism and attentiveness. Noteworthy employees like Mr. Douglas and Samanta are highlighted for enhancing the guest experience through their excellent service, despite occasional criticisms regarding isolated incidents.
Wi-Fi service at the hotel ranges from great to insufficient, depending on the area within the hotel. While some guests enjoy a strong and reliable connection, others experience issues with dropping signals and slow access, indicating a need for improvement in this area.
The gym receives mixed feedback; while some guests appreciate the view, many find it outdated and poorly maintained with broken equipment and rust. The general consensus suggests it needs substantial updates to meet guest expectations.
The rooftop pool offers a charming setting but receives criticism for its small size and cold water with comments indicating it needs renovation and improved cleanliness despite some guests, especially children, enjoying it.
Parking services receive mixed reviews as well. While the facilities and attentive staff are appreciated by many, high costs and occasional lapses in service, such as car damage incidents and poor customer service, highlight areas for improvement.
The beds are frequently praised for their comfort with many guests enjoying large, spacious rooms and impeccable bedding. However, some issues include worn mattresses and a lack of power outlets near the beds, which can be inconvenient for charging devices overnight.
Despite being regarded strongly for its location and service, the hotel's overall setup has led some guests to question its five-star rating, feeling it falls short of Hilton’s usual high standards, suggesting it feels closer to a three-star hotel.
For business travelers, the hotel remains a reliable and convenient choice, providing attentive service and a strategic location that meets professional needs consistently over the years.
The breakfast experience has mixed reviews with many guests enjoying the variety of delicious options and a pleasant atmosphere. However, some feel it does not meet the high expectations typically associated with the Hilton brand, citing a lack of variety and occasional sub-par quality.
Dinner services at the hotel fall short of guest expectations with frequent complaints about poor management, bad service and lackluster food quality. Despite occasional positive remarks about the food, substantial improvements are necessary.
Rooms receive mixed feedback. Many guests appreciate the spaciousness, comfort and noise insulation, highlighting comfortable beds and cleanliness when maintained. However, several critiques point to outdated furniture, maintenance issues, inconsistent housekeeping and small, cramped bathrooms. The inconsistent room conditions suggest variability in guest experiences.
Cleanliness at the hotel sees varied reviews. Guests either praise the spotless, well-decorated rooms and conscientious housekeeping or point out lapses, such as leftover residues, dirty bathrooms and dusty environments, indicating a need for more consistent housekeeping.
The staff at DoubleTree by Hilton São Paulo Itaim receives high praise for their friendliness, professionalism and attentiveness. Noteworthy employees like Mr. Douglas and Samanta are highlighted for enhancing the guest experience through their excellent service, despite occasional criticisms regarding isolated incidents.
Wi-Fi service at the hotel ranges from great to insufficient, depending on the area within the hotel. While some guests enjoy a strong and reliable connection, others experience issues with dropping signals and slow access, indicating a need for improvement in this area.
The gym receives mixed feedback; while some guests appreciate the view, many find it outdated and poorly maintained with broken equipment and rust. The general consensus suggests it needs substantial updates to meet guest expectations.
The rooftop pool offers a charming setting but receives criticism for its small size and cold water with comments indicating it needs renovation and improved cleanliness despite some guests, especially children, enjoying it.
Parking services receive mixed reviews as well. While the facilities and attentive staff are appreciated by many, high costs and occasional lapses in service, such as car damage incidents and poor customer service, highlight areas for improvement.
The beds are frequently praised for their comfort with many guests enjoying large, spacious rooms and impeccable bedding. However, some issues include worn mattresses and a lack of power outlets near the beds, which can be inconvenient for charging devices overnight.
Despite being regarded strongly for its location and service, the hotel's overall setup has led some guests to question its five-star rating, feeling it falls short of Hilton’s usual high standards, suggesting it feels closer to a three-star hotel.
For business travelers, the hotel remains a reliable and convenient choice, providing attentive service and a strategic location that meets professional needs consistently over the years.
Categories
5 Star
Sustainability Journey
Pool
Outdoor Pool
$
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Summary of reviews
Grand Mercure SP Itaim Bibi is a must-visit hotel in Sao Paulo according to many guests. The hotel's location is excellent, close to popular restaurants, shops and attractions. Guests also appreciated the cleanliness and helpfulness of the staff. The rooms were spacious and had comfortable beds, modern and cozy decor and well-lit bathrooms. The hotel's top-notch cleanliness and attention to detail in the rooms were commended heavily by visitors. The rooftop pool was described as stunning with a breathtaking view of the city and the staff service was exceptional, particularly at the reception. Although some guests had mixed reviews about the breakfast and the absence of certain amenities in the room, it didn't overshadow the overall great experience. Although not officially rated as a 5-star hotel, guests consider it to have exceptional service, superb facilities and an elegant atmosphere.
Categories
5 Star
Sustainability Journey
Family
$
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Summary of reviews
The Pullman Sao Paulo Ibirapuera is a highly recommended hotel for both business and leisure travelers due to its excellent location near Ibirapuera Park and easy access to Av. Paulista. Guests praise the friendly staff and excellent service, particularly the incredible breakfast and stunning views of the park from the rooms. The rooms are spacious, comfortable and well-maintained with good showers and quality bedding. The hotel is also highly praised for its cleanliness and attentive staff. The cozy and comfortable beds are a highlight of the stay, contributing to a great night's sleep. Overall, the Pullman Sao Paulo Ibirapuera is an exceptional hotel with fantastic facilities and services, making it a perfect choice for anyone looking for a five-star hotel experience.
Categories
5 Star
Sustainability Journey
Luxury
$
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Summary of reviews
You Stay at Vila Olimpia - ITC is highly rated for its strategic and vibrant location in São Paulo's Vila Olimpia. Guests appreciate its proximity to major shopping centers, such as Shopping Vila Olímpia and JK Iguatemi, as well as an array of restaurants, cafes, and other amenities, all in a lively yet peaceful neighborhood. This convenient setting, combined with a high level of pedestrian safety, makes it an attractive choice for both leisure and business travelers.
The breakfast offerings are well-received for their variety and taste, contributing positively to the guest experience, despite some noting the higher price. The spacious and comfortable rooms are another strong point, winning praise for their modern design, cleanliness, and well-equipped features like kitchen utensils and quality bed linens. Although there are occasional mentions of aging facilities, the overall room experience remains excellent, supported by positive remarks about the impressive cleanliness standards throughout the hotel.
Guests consistently commend the hotel staff for their hospitality and professionalism. From reception to housekeeping, the team is described as attentive, helpful, and friendly, contributing significantly to a pleasant stay. Though there are rare instances of service lapses, the staff's language skills, particularly in English, ensure smooth interactions for international guests.
Facilities like the gym and pool add to the hotel's appeal. The gym is noted for its comprehensive range of equipment, and the heated pool is particularly appreciated by families, offering comfort during cooler months. The quality of the bedding is another standout feature, with guests frequently mentioning comfortable mattresses and luxurious linens that provide a restful sleep experience.
While the free Wi-Fi connection occasionally faces issues, the overall amenities at You Stay at Vila Olimpia - ITC, including the well-maintained pool area and supportive staff, contribute to a positive overall impression, making it a preferred choice for visitors to the area.
The breakfast offerings are well-received for their variety and taste, contributing positively to the guest experience, despite some noting the higher price. The spacious and comfortable rooms are another strong point, winning praise for their modern design, cleanliness, and well-equipped features like kitchen utensils and quality bed linens. Although there are occasional mentions of aging facilities, the overall room experience remains excellent, supported by positive remarks about the impressive cleanliness standards throughout the hotel.
Guests consistently commend the hotel staff for their hospitality and professionalism. From reception to housekeeping, the team is described as attentive, helpful, and friendly, contributing significantly to a pleasant stay. Though there are rare instances of service lapses, the staff's language skills, particularly in English, ensure smooth interactions for international guests.
Facilities like the gym and pool add to the hotel's appeal. The gym is noted for its comprehensive range of equipment, and the heated pool is particularly appreciated by families, offering comfort during cooler months. The quality of the bedding is another standout feature, with guests frequently mentioning comfortable mattresses and luxurious linens that provide a restful sleep experience.
While the free Wi-Fi connection occasionally faces issues, the overall amenities at You Stay at Vila Olimpia - ITC, including the well-maintained pool area and supportive staff, contribute to a positive overall impression, making it a preferred choice for visitors to the area.
Categories
Sustainability Journey
5 Star
Pool
Heated Pool
Indoor Pool
Outdoor Pool
$
Info
Summary of reviews
Cyclinn Vila Olímpia in São Paulo is highly regarded for its excellent location and comfortable accommodations, making it a popular choice among both leisure and business travelers. Situated in a safe and vibrant neighborhood near Congonhas Airport, the hotel offers easy access to public transportation and is close to a shopping mall with a variety of restaurants and shops, providing numerous dining and shopping options for guests. This prime location, coupled with well-maintained and modern facilities, enhances overall guest satisfaction.
The cleanliness of Cyclinn Vila Olímpia receives mixed reviews, though many guests commend the hotel for its clean common areas and spacious rooms. Features such as blackout curtains and sound insulation contribute to a comfortable, quiet stay. While there are occasional reports of inconsistent cleaning services, particularly with towel and toilet paper replenishment, the hotel is generally valued for offering a clean, comfortable, and well-organized experience that complements its excellent location and amenities.
The staff at Cyclinn Vila Olímpia consistently impresses guests with their exceptional service, characterized by politeness and helpfulness. High praise is bestowed upon receptionists and parking attendants for their attentive, efficient, and kind service, ensuring a smooth and pleasant stay. Although minor communication improvements, especially with the WhatsApp service, are noted, management is proactive and responsive, offering swift professional assistance. This dedication and professionalism from the staff leave a lasting positive impact on visitors.
Comfort is a standout feature at Cyclinn, particularly in terms of bedding. Visitors frequently highlight the superb beds, pillows, and showers provided, describing them as amazing or super comfortable. The rooms are noted for their spaciousness, cleanliness, and luxurious offerings, including king-sized beds in some cases. Fresh bedding and towels contribute to the pristine environment, enhancing guest satisfaction. Though there is a rare suggestion for improvement, the consensus is overwhelmingly positive, with the beds seen as a source of excellent comfort and quality, ideal for relaxation and rejuvenation in the bustling Vila Olímpia neighborhood.
The cleanliness of Cyclinn Vila Olímpia receives mixed reviews, though many guests commend the hotel for its clean common areas and spacious rooms. Features such as blackout curtains and sound insulation contribute to a comfortable, quiet stay. While there are occasional reports of inconsistent cleaning services, particularly with towel and toilet paper replenishment, the hotel is generally valued for offering a clean, comfortable, and well-organized experience that complements its excellent location and amenities.
The staff at Cyclinn Vila Olímpia consistently impresses guests with their exceptional service, characterized by politeness and helpfulness. High praise is bestowed upon receptionists and parking attendants for their attentive, efficient, and kind service, ensuring a smooth and pleasant stay. Although minor communication improvements, especially with the WhatsApp service, are noted, management is proactive and responsive, offering swift professional assistance. This dedication and professionalism from the staff leave a lasting positive impact on visitors.
Comfort is a standout feature at Cyclinn, particularly in terms of bedding. Visitors frequently highlight the superb beds, pillows, and showers provided, describing them as amazing or super comfortable. The rooms are noted for their spaciousness, cleanliness, and luxurious offerings, including king-sized beds in some cases. Fresh bedding and towels contribute to the pristine environment, enhancing guest satisfaction. Though there is a rare suggestion for improvement, the consensus is overwhelmingly positive, with the beds seen as a source of excellent comfort and quality, ideal for relaxation and rejuvenation in the bustling Vila Olímpia neighborhood.
Categories
Sustainability Journey
5 Star
Luxury
$
Info
Summary of reviews
Radisson Vila Olimpia São Paulo enjoys a prime location in the vibrant Vila Olímpia district, making it a top choice for both business and leisure travelers. Guests appreciate its closeness to major attractions, business centers and an array of shopping malls, bars and restaurants. The area's safety and tranquility are frequently highlighted, offering a secure environment perfect for families and individuals who relish quiet walks.
The breakfast at the hotel stands out, frequently hailed as excellent with a wide variety catering to dietary needs. Reviews often highlight the quality, hygiene and attentive service, setting a positive tone for the day. Although some felt there could be more variety, the overall consensus is overwhelmingly positive.
The hotel restaurant garners favorable reviews for its well-prepared dishes, cozy atmosphere and fair pricing. Despite occasional service delays and a need for a wider menu selection, the dining experience remains a notable aspect of the hotel, especially with the exceptional staff service.
Rooms at Radisson Vila Olimpia São Paulo receive high marks for their spaciousness, cleanliness and comfort. Guests often mention the large, modern amenities and particularly comfortable beds, which contribute to a restful stay. Minor issues like the need for some updates and small bathrooms are noted but do not significantly detract from the overall positive experience.
Cleanliness is generally praised with rooms being well-maintained and tidy. Some guests reported sporadic lapses in cleaning, but the majority find the hotel's hygiene standards to be excellent.
The hotel staff is frequently commended for their friendliness, professionalism and attentive service. Guests appreciate the efficient check-in process and the helpful nature of the staff across all areas of the hotel, enhancing the overall stay experience.
Wi-Fi connectivity receives mixed reviews. While many found it reliable and fast, others experienced weak signals and connectivity issues, suggesting an inconsistency in the service.
The gym is well-regarded for its variety of equipment, cleanliness and suitability for a comprehensive workout, though a few guests noted the need for updates. Similarly, the pool facilities, including both indoor and outdoor options, are praised for their maintenance and comfort, despite occasional complaints about the availability of towels and maintenance closures.
Parking is considered reliable and secure with services often included in the room price. Guests appreciate the ease of access and helpful valet services.
The hotel is family-friendly, offering amenities and services that cater well to those traveling with children. Staff members make an effort to ensure young guests feel welcome and there's a fun atmosphere paired with a substantial breakfast buffet that appeals to families.
For nightlife enthusiasts, the hotel's location is a major draw, providing easy access to a lively scene of bars and restaurants. Guests find the proximity to these entertainment options highly convenient, combining excellent evening outings with comfortable accommodations.
In summary, Radisson Vila Olimpia São Paulo excels in providing a comfortable, well-located and service-oriented experience with standout features such as breakfast, room comfort and friendly staff, making it a favored choice among travelers visiting São Paulo.
The breakfast at the hotel stands out, frequently hailed as excellent with a wide variety catering to dietary needs. Reviews often highlight the quality, hygiene and attentive service, setting a positive tone for the day. Although some felt there could be more variety, the overall consensus is overwhelmingly positive.
The hotel restaurant garners favorable reviews for its well-prepared dishes, cozy atmosphere and fair pricing. Despite occasional service delays and a need for a wider menu selection, the dining experience remains a notable aspect of the hotel, especially with the exceptional staff service.
Rooms at Radisson Vila Olimpia São Paulo receive high marks for their spaciousness, cleanliness and comfort. Guests often mention the large, modern amenities and particularly comfortable beds, which contribute to a restful stay. Minor issues like the need for some updates and small bathrooms are noted but do not significantly detract from the overall positive experience.
Cleanliness is generally praised with rooms being well-maintained and tidy. Some guests reported sporadic lapses in cleaning, but the majority find the hotel's hygiene standards to be excellent.
The hotel staff is frequently commended for their friendliness, professionalism and attentive service. Guests appreciate the efficient check-in process and the helpful nature of the staff across all areas of the hotel, enhancing the overall stay experience.
Wi-Fi connectivity receives mixed reviews. While many found it reliable and fast, others experienced weak signals and connectivity issues, suggesting an inconsistency in the service.
The gym is well-regarded for its variety of equipment, cleanliness and suitability for a comprehensive workout, though a few guests noted the need for updates. Similarly, the pool facilities, including both indoor and outdoor options, are praised for their maintenance and comfort, despite occasional complaints about the availability of towels and maintenance closures.
Parking is considered reliable and secure with services often included in the room price. Guests appreciate the ease of access and helpful valet services.
The hotel is family-friendly, offering amenities and services that cater well to those traveling with children. Staff members make an effort to ensure young guests feel welcome and there's a fun atmosphere paired with a substantial breakfast buffet that appeals to families.
For nightlife enthusiasts, the hotel's location is a major draw, providing easy access to a lively scene of bars and restaurants. Guests find the proximity to these entertainment options highly convenient, combining excellent evening outings with comfortable accommodations.
In summary, Radisson Vila Olimpia São Paulo excels in providing a comfortable, well-located and service-oriented experience with standout features such as breakfast, room comfort and friendly staff, making it a favored choice among travelers visiting São Paulo.
Categories
5 Star
Sustainability Journey
Luxury
From $112
$
Info
Summary of reviews
The Grand Mercure São Paulo Vila Olímpia is highly regarded for its prime location in the upscale Vila Olímpia neighborhood, making it an excellent choice for business travelers and tourists alike. Conveniently situated near major business districts, shopping centers such as Vila Olímpia Shopping and JK Iguatemi, a variety of restaurants, bars and entertainment options, it offers easy connectivity to local transportation, including the Vila Olímpia train station. The area is described as safe and pleasant, ideal for exploring on foot.
Guests consistently praise the hotel for its exceptional cost-benefit ratio, providing comfortable, clean accommodations equipped with modern amenities. Breakfast is a standout feature, celebrated for its exceptional quality and variety of options, although its cost can be high. The dinner experience is somewhat mixed with commendations for the restaurant's ambiance and live music, but room service and menu variety leave some room for improvement.
The rooms are noted for their comfort, spaciousness and modern decor with many guests appreciating the large beds, spacious bathrooms and overall cleanliness. However, some rooms may benefit from updated furnishings and better lighting. Cleanliness across the hotel is generally excellent, despite occasional lapses in housekeeping standards.
Grand Mercure São Paulo Vila Olímpia's staff receives high praise for their exceptional service and professionalism, significantly enhancing the guest experience. Specific staff members at the front desk and housekeeping are often highlighted for their warm and attentive service.
Although Wi-Fi service has room for improvement, the fitness facilities receive good reviews, meeting guests' needs effectively. Parking is functional but comes with an additional cost and the valet service could be more efficient.
The beds are widely praised for their comfort, contributing to a restful stay with many guests enjoying large, soft beds and high-quality bedding. Positioned in a significant business district, the hotel is an excellent choice for business travelers, offering meeting facilities and a strategic location near commercial activities.
Overall, Grand Mercure São Paulo Vila Olímpia combines a strategic and convenient setting, high-quality service and comfortable accommodations, making it a favored choice for many visitors.
Guests consistently praise the hotel for its exceptional cost-benefit ratio, providing comfortable, clean accommodations equipped with modern amenities. Breakfast is a standout feature, celebrated for its exceptional quality and variety of options, although its cost can be high. The dinner experience is somewhat mixed with commendations for the restaurant's ambiance and live music, but room service and menu variety leave some room for improvement.
The rooms are noted for their comfort, spaciousness and modern decor with many guests appreciating the large beds, spacious bathrooms and overall cleanliness. However, some rooms may benefit from updated furnishings and better lighting. Cleanliness across the hotel is generally excellent, despite occasional lapses in housekeeping standards.
Grand Mercure São Paulo Vila Olímpia's staff receives high praise for their exceptional service and professionalism, significantly enhancing the guest experience. Specific staff members at the front desk and housekeeping are often highlighted for their warm and attentive service.
Although Wi-Fi service has room for improvement, the fitness facilities receive good reviews, meeting guests' needs effectively. Parking is functional but comes with an additional cost and the valet service could be more efficient.
The beds are widely praised for their comfort, contributing to a restful stay with many guests enjoying large, soft beds and high-quality bedding. Positioned in a significant business district, the hotel is an excellent choice for business travelers, offering meeting facilities and a strategic location near commercial activities.
Overall, Grand Mercure São Paulo Vila Olímpia combines a strategic and convenient setting, high-quality service and comfortable accommodations, making it a favored choice for many visitors.
Categories
Sustainability Journey
5 Star
Spa
$
Info
Summary of reviews
The Pullman Sao Paulo Vila Olimpia is a top choice for travelers looking for a comfortable and convenient stay in the heart of Sao Paulo. The hotel's excellent location within walking distance of multiple shopping centers, restaurants and the Congonhas Airport is highly praised by guests. The breakfast is exceptional with high-quality gastronomy, fresh artisan bread, fruits and juices and accommodating diets. The rooms are clean, comfortable and well-equipped with amenities, although some guests noted minor issues with lighting and ventilation. The hotel's cleanliness is spotless and attention to detail is highly praised. The staff is exceptional with attentive and friendly service, particularly for families with children. The beds are described as marvelous, very good and comfortable. Overall, the Pullman Sao Paulo Vila Olimpia is an exceptional five-star hotel with excellent facilities, customer service and location. While some guests feel the high prices don't justify the overall experience, most guests strongly recommend it as the best hotel in Brazil.
Categories
5 Star
Sustainability Journey
Honeymoon
From $163
$
Info
Summary of reviews
The Grand Mercure São Paulo Ibirapuera is widely praised for its exceptional location, situated conveniently near Ibirapuera Park. This makes it an ideal choice for guests who appreciate the tranquility and greenery of one of São Paulo’s most famous parks. Its proximity to the park and airports is a significant plus for both business travelers and those attending nearby events. However, the walking accessibility to amenities like pharmacies, bars and restaurants could be improved.
Guests commend the hotel's breakfast for its variety, quality and service, often describing it as one of the best in São Paulo. The breakfast area is noted as pleasant and inviting with many guests enjoying the diverse array of fresh ingredients. Despite the high cost, the breakfast experience generally stands out as exceptional.
Dinner experiences at the hotel receive mixed reviews. While the restaurant P.Verger and room service meals are often praised for their delicious and well-prepared dishes, there are areas for improvement, including the taste of the food, variety of options and service speed. The cafe on the ground floor is a popular spot, particularly for its fabulous mille-feuille.
The rooms are spacious and comfortable, frequently highlighted for their large beds and excellent bedding. Guests also enjoy the views from the rooms and the classic style of the hotel. However, there are consistent mentions of the need for renovations due to outdated furniture, carpets and decor. Maintenance issues and occasional noise and smell problems also detract from the overall experience.
Cleanliness at the hotel is generally well-regarded with common areas and rooms often described as clean and tidy. There are occasional lapses, such as dusty areas and dated facilities, indicating a need for a more thorough and consistent cleaning routine.
The staff at the Grand Mercure São Paulo Ibirapuera are celebrated for their exceptional kindness and attentiveness. Guests consistently highlight the professionalism and helpful nature of the employees with specific mentions of polite and competent staff members. Isolated instances of delayed check-ins and staffing during busy times do not overshadow the overall positive sentiment.
Wi-Fi connectivity is a notable area for improvement with guests facing issues related to speed and reliability, especially in their rooms. This is a crucial aspect that needs to be addressed to meet the expectations of both leisure and business travelers.
The gym and pool facilities receive positive feedback for their quality and cleanliness, though suggestions for better equipment and pool heating are noted. The tennis courts are well-maintained, providing a flexible and safe environment for guests.
Parking is secure and convenient, despite some challenges related to high fees and occasional access issues. The hotel offers a comfortable stay for families with spacious rooms and accommodating services, although some issues with room conditions and amenities are mentioned.
Guests frequently commend the comfort and quality of the beds, noting the excellent and spacious king-sized beds, soft pillows and clean bedding. While there are occasional mentions of poorly maintained areas, the general consensus remains positive.
Overall, while the Grand Mercure São Paulo Ibirapuera offers several high-quality features and services, there are areas that need enhancement to fully meet the expectations of a five-star property. Connectivity issues, the need for renovations and improvements in dining options and service could significantly enhance the guest experience. Nonetheless, the hotel's location, breakfast offerings, room comfort, cleanliness and exceptional staff service make it a noteworthy option for visitors to São Paulo.
Guests commend the hotel's breakfast for its variety, quality and service, often describing it as one of the best in São Paulo. The breakfast area is noted as pleasant and inviting with many guests enjoying the diverse array of fresh ingredients. Despite the high cost, the breakfast experience generally stands out as exceptional.
Dinner experiences at the hotel receive mixed reviews. While the restaurant P.Verger and room service meals are often praised for their delicious and well-prepared dishes, there are areas for improvement, including the taste of the food, variety of options and service speed. The cafe on the ground floor is a popular spot, particularly for its fabulous mille-feuille.
The rooms are spacious and comfortable, frequently highlighted for their large beds and excellent bedding. Guests also enjoy the views from the rooms and the classic style of the hotel. However, there are consistent mentions of the need for renovations due to outdated furniture, carpets and decor. Maintenance issues and occasional noise and smell problems also detract from the overall experience.
Cleanliness at the hotel is generally well-regarded with common areas and rooms often described as clean and tidy. There are occasional lapses, such as dusty areas and dated facilities, indicating a need for a more thorough and consistent cleaning routine.
The staff at the Grand Mercure São Paulo Ibirapuera are celebrated for their exceptional kindness and attentiveness. Guests consistently highlight the professionalism and helpful nature of the employees with specific mentions of polite and competent staff members. Isolated instances of delayed check-ins and staffing during busy times do not overshadow the overall positive sentiment.
Wi-Fi connectivity is a notable area for improvement with guests facing issues related to speed and reliability, especially in their rooms. This is a crucial aspect that needs to be addressed to meet the expectations of both leisure and business travelers.
The gym and pool facilities receive positive feedback for their quality and cleanliness, though suggestions for better equipment and pool heating are noted. The tennis courts are well-maintained, providing a flexible and safe environment for guests.
Parking is secure and convenient, despite some challenges related to high fees and occasional access issues. The hotel offers a comfortable stay for families with spacious rooms and accommodating services, although some issues with room conditions and amenities are mentioned.
Guests frequently commend the comfort and quality of the beds, noting the excellent and spacious king-sized beds, soft pillows and clean bedding. While there are occasional mentions of poorly maintained areas, the general consensus remains positive.
Overall, while the Grand Mercure São Paulo Ibirapuera offers several high-quality features and services, there are areas that need enhancement to fully meet the expectations of a five-star property. Connectivity issues, the need for renovations and improvements in dining options and service could significantly enhance the guest experience. Nonetheless, the hotel's location, breakfast offerings, room comfort, cleanliness and exceptional staff service make it a noteworthy option for visitors to São Paulo.
Categories
5 Star
Sustainability Journey
Luxury
$
Info
Summary of reviews
Nestled in the heart of Vila Olimpia, 'You Stay at Vila Olimpia - The World' is a standout choice for both leisure and business travelers due to its strategic location. Guests praise its proximity to shopping centers, vibrant dining options, and the Congonhas Airport, appreciating the convenience it offers. Despite being in a bustling district, the hotel provides a quiet refuge with modern comforts such as spacious rooms, excellent acoustics, and attentive staff. Guests find the location a significant factor enhancing the hotel's appeal.
The rooms consistently impress with their spaciousness and comfort. Large, super comfortable beds and impeccably clean, well-maintained rooms enhance the guest experience. Recent renovations have introduced modern amenities, including towel heaters and coffee machines, making stays extra enjoyable. The sizeable bathrooms with excellent showers and high-quality toiletries are repeatedly mentioned. These features make the accommodation ideal for both solo and family travelers, offering ample space and stunning views, even though the building's exterior may appear older.
In terms of cleanliness, the hotel receives high marks. Guests note the super clean and organized accommodations complemented by fresh, fragrant towels and sheets, creating a feeling of newness and well-maintenance within a safe area that provides dining options and easy transportation access.
The staff experience is generally positive, with many guests appreciating the helpful and cordial nature of the hotel team. The receptionists are often noted for their kindness and efficiency. However, some reviews indicate inconsistent service at the reception, with occasional unfriendly interactions, suggesting room for improvement in ensuring consistently warm and polite service.
The hotel beds are a highlight, consistently praised for their exceptional comfort. Guests enjoy restful sleep and high-quality bedding, further enhanced by a high standard of cleanliness. This attention to detail ensures a relaxed and pleasurable stay, contributing to the hotel's reputation as a sought-after destination in Vila Olimpia. Overall, 'You Stay at Vila Olimpia - The World' receives acclaim for its location, comfort, and cleanliness, remaining a preferred choice for many travelers.
The rooms consistently impress with their spaciousness and comfort. Large, super comfortable beds and impeccably clean, well-maintained rooms enhance the guest experience. Recent renovations have introduced modern amenities, including towel heaters and coffee machines, making stays extra enjoyable. The sizeable bathrooms with excellent showers and high-quality toiletries are repeatedly mentioned. These features make the accommodation ideal for both solo and family travelers, offering ample space and stunning views, even though the building's exterior may appear older.
In terms of cleanliness, the hotel receives high marks. Guests note the super clean and organized accommodations complemented by fresh, fragrant towels and sheets, creating a feeling of newness and well-maintenance within a safe area that provides dining options and easy transportation access.
The staff experience is generally positive, with many guests appreciating the helpful and cordial nature of the hotel team. The receptionists are often noted for their kindness and efficiency. However, some reviews indicate inconsistent service at the reception, with occasional unfriendly interactions, suggesting room for improvement in ensuring consistently warm and polite service.
The hotel beds are a highlight, consistently praised for their exceptional comfort. Guests enjoy restful sleep and high-quality bedding, further enhanced by a high standard of cleanliness. This attention to detail ensures a relaxed and pleasurable stay, contributing to the hotel's reputation as a sought-after destination in Vila Olimpia. Overall, 'You Stay at Vila Olimpia - The World' receives acclaim for its location, comfort, and cleanliness, remaining a preferred choice for many travelers.
Categories
Sustainability Journey
5 Star
Luxury
$
Info
Summary of reviews
The Sheraton São Paulo WTC Hotel is highly regarded for its exceptional location, offering great convenience and proximity to a wealth of amenities. Situated in the heart of the financial district of Brooklin, the hotel proves ideal for both business and leisure travelers due to its connections to the D&D Shopping Mall and the WTC Convention Center. Guests benefit from easy access to dining, shopping, and major city attractions, along with a peaceful, safe neighborhood setting.
Visitors consistently praise the attentive and professional staff, who contribute to a warm and welcoming atmosphere throughout the hotel. From check-in to dining, the team ensures an elevated experience by addressing guest needs promptly and with genuine care, enhancing the overall comfort of the stay.
The spacious and comfortable rooms are another highlight, with many featuring architect-designed décor and offering fantastic city views. Cleanliness is a standout attribute, complemented by fresh linens and well-maintained facilities. Though some rooms could benefit from updates, the hotel's elegant setting and the attention to detail by housekeeping staff maintain a high standard of hospitality.
While the breakfast garners mixed reviews, its variety and notable items like the corn cake and fruit selection are often highlighted positively. Guests appreciate the extended breakfast hours on Sundays despite occasional concerns over menu repetition and pricing.
The hotel’s fitness center is frequently praised for its modern equipment and spacious setup, contributing to a superior exercise experience. Although the pool area is visually appealing, practical issues such as its temperature and cleanliness suggest room for improvement to better meet guest expectations.
Overall, the Sheraton São Paulo WTC Hotel stands out for its strategic location, excellent service, and comfortable accommodations, making it a favored option for travelers with diverse needs. Despite some areas in need of renovation, it remains a top choice for business travelers and those attending events within the WTC complex.
Visitors consistently praise the attentive and professional staff, who contribute to a warm and welcoming atmosphere throughout the hotel. From check-in to dining, the team ensures an elevated experience by addressing guest needs promptly and with genuine care, enhancing the overall comfort of the stay.
The spacious and comfortable rooms are another highlight, with many featuring architect-designed décor and offering fantastic city views. Cleanliness is a standout attribute, complemented by fresh linens and well-maintained facilities. Though some rooms could benefit from updates, the hotel's elegant setting and the attention to detail by housekeeping staff maintain a high standard of hospitality.
While the breakfast garners mixed reviews, its variety and notable items like the corn cake and fruit selection are often highlighted positively. Guests appreciate the extended breakfast hours on Sundays despite occasional concerns over menu repetition and pricing.
The hotel’s fitness center is frequently praised for its modern equipment and spacious setup, contributing to a superior exercise experience. Although the pool area is visually appealing, practical issues such as its temperature and cleanliness suggest room for improvement to better meet guest expectations.
Overall, the Sheraton São Paulo WTC Hotel stands out for its strategic location, excellent service, and comfortable accommodations, making it a favored option for travelers with diverse needs. Despite some areas in need of renovation, it remains a top choice for business travelers and those attending events within the WTC complex.
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5 Star
Sustainability Journey
Pool
Outdoor Pool
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Summary of reviews
Gran Estanplaza Berrini in São Paulo is consistently lauded for its prime location, exceptional staff and inviting atmosphere. Located near the World Trade Center and vital venues, it serves as an ideal base for both business and leisure travelers, offering easy access to shopping malls like D&D Shopping and Shopping Morumbi, as well as numerous dining options. The tranquil and safe neighborhood allows for comfortable exploration on foot and convenient access to Congonhas Airport.
The hotel’s breakfast experience stands out with high-quality offerings and a variety accentuated by live piano music, making it a pleasant start to the day. The attentive and courteous staff further enrich this experience, although minor suggestions for more gluten-free options and improved logistic handling during peak times have been made.
While dining experiences are mixed with some praising the quality and service while others find the menu limited and in need of improvement, Gran Estanplaza Berrini’s staff receive universal praise for their friendly and professional demeanor. Names like Patricia and Michele are specifically mentioned for their exceptional service, which significantly enhances the guest experience.
The rooms, described as spacious and comfortable, do have a classic decor that some find outdated. Renovations, particularly in bathrooms and better soundproofing could improve the overall experience. Most guests find the rooms clean and well-maintained despite occasional lapses in detailed cleaning. The beautiful views from the upper floors are a noteworthy highlight.
Cleanliness across the hotel is generally well-regarded, though certain areas like the gym and spa equipment could benefit from more rigorous maintenance. Guests appreciate the wonderful massages offered at the Buddha SPA, despite additional charges.
The gym’s top-floor location with glass walls offers a bright workout environment, but it faces criticism for outdated equipment and lack of essential fitness items. The pool area too leaves room for improvement with mentions of the indoor pool’s cold temperature and the need for better cleanliness and lighting.
The comfortable beds receive consistent praise, contributing significantly to restful sleep. However, minor inconsistencies like joined single beds instead of king-size options and occasional discomfort have been noted.
Gran Estanplaza Berrini's elegant decor and classical charm evoke a sense of luxury, though some amenities and outdated aspects align more with a four-star experience. The hotel’s efficient service, cleanliness and strategic location make it highly recommended for business travelers, contributing to its reputation as one of the best in São Paulo.
Overall, despite needing some updates, Gran Estanplaza Berrini's blend of classic luxury, attentive service and central location ensures a pleasant and memorable stay for its guests.
The hotel’s breakfast experience stands out with high-quality offerings and a variety accentuated by live piano music, making it a pleasant start to the day. The attentive and courteous staff further enrich this experience, although minor suggestions for more gluten-free options and improved logistic handling during peak times have been made.
While dining experiences are mixed with some praising the quality and service while others find the menu limited and in need of improvement, Gran Estanplaza Berrini’s staff receive universal praise for their friendly and professional demeanor. Names like Patricia and Michele are specifically mentioned for their exceptional service, which significantly enhances the guest experience.
The rooms, described as spacious and comfortable, do have a classic decor that some find outdated. Renovations, particularly in bathrooms and better soundproofing could improve the overall experience. Most guests find the rooms clean and well-maintained despite occasional lapses in detailed cleaning. The beautiful views from the upper floors are a noteworthy highlight.
Cleanliness across the hotel is generally well-regarded, though certain areas like the gym and spa equipment could benefit from more rigorous maintenance. Guests appreciate the wonderful massages offered at the Buddha SPA, despite additional charges.
The gym’s top-floor location with glass walls offers a bright workout environment, but it faces criticism for outdated equipment and lack of essential fitness items. The pool area too leaves room for improvement with mentions of the indoor pool’s cold temperature and the need for better cleanliness and lighting.
The comfortable beds receive consistent praise, contributing significantly to restful sleep. However, minor inconsistencies like joined single beds instead of king-size options and occasional discomfort have been noted.
Gran Estanplaza Berrini's elegant decor and classical charm evoke a sense of luxury, though some amenities and outdated aspects align more with a four-star experience. The hotel’s efficient service, cleanliness and strategic location make it highly recommended for business travelers, contributing to its reputation as one of the best in São Paulo.
Overall, despite needing some updates, Gran Estanplaza Berrini's blend of classic luxury, attentive service and central location ensures a pleasant and memorable stay for its guests.
Categories
5 Star
Sustainability Journey
Luxury
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Summary of reviews
The Hilton Sao Paulo Morumbi is a highly recommended five-star hotel with exceptional facilities and services. Guests praise the hotel's excellent location, which is near many tourist spots, bars, restaurants and nightlife. The breakfast is described as incredible with a broad variety of healthy options. The rooms are spacious and comfortable with great amenities, particularly the beds. The hotel prides itself on its immaculate cleanliness and the staff is described as excellent, cordial and attentive. The spa, gym and pool are standout features with state-of-the-art equipment and a welcoming atmosphere. The hotel is considered a luxurious stay in Sao Paulo with sophisticated decor and top-notch amenities. While some guests have minor complaints, the overall experience is excellent with exceptional service from the staff.
Categories
5 Star
Sustainability Journey
Luxury
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Summary of reviews
The Grand Hyatt São Paulo has received overwhelmingly positive reviews from guests. The hotel's privileged and excellent location is a standout feature, especially the stunning views of the Ponte Estaiada bridge. The breakfast is also highly praised, as is the impeccable array of dining options offered at the hotel. Guests love the comfortable and spacious rooms, as well as the exceptional cleanliness throughout the hotel. The staff is particularly noteworthy with guests describing them as polite, attentive and willing to assist in any way possible. The spa provides a high-quality experience, although the pool area can get a bit crowded at times. Families and pet owners will find the Grand Hyatt São Paulo to be a great choice for their travel needs. Overall, the Grand Hyatt São Paulo provides a luxurious experience that guests recommend to others.
Categories
5 Star
Sustainability Journey
Luxury
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Summary of reviews
The JW Marriott Hotel Sao Paulo consistently receives accolades from guests, highlighting its impressive amenities and service that embody five-star luxury. Situated in a safe neighborhood, the hotel is ideally located for business travelers, close to key commercial areas like Berrini, and neighboring shopping centers and corporate offices. While slightly distant from São Paulo's main tourist attractions, the convenience of transportation ensures easy access to explore the city.
A standout feature of the hotel is the exceptional breakfast, renowned for its wide array of delicious options including homemade Italian breads and quality fruits, complemented by attentive service. Dinner at the hotel's restaurant, Neto, receives mixed reviews. While some guests praise the spectacular dining experience, others note the need for more variety and improved flavor considering the cost.
Guest accommodations are spacious, clean, and stylishly designed, with comfortable beds and well-equipped bathrooms that include luxurious tubs. The rooms offer breathtaking views and quiet atmospheres, contributing to a relaxed and comfortable stay. Cleanliness throughout the hotel is impeccable, with guests frequently commenting on the well-maintained, fragrant environment and pristine public areas.
The staff at JW Marriott Hotel Sao Paulo is frequently described as friendly, helpful, and exceptionally professional, with personal attention to detail that ensures guests feel special. The concierge service is particularly praised, adding to the hotel's reputation for outstanding service.
The hotel's spa offers a wonderful and relaxing experience, with highly praised facilities and skilled staff delivering enjoyable massages. Guests also commend the beautiful, semi-Olympic sized pool, although some suggest improvements in pool heating during colder days. The gym facility is top-notch, well-equipped, and spacious, contributing significantly to the hotel's reputation for excellent amenities.
Overall, the JW Marriott Hotel Sao Paulo epitomizes luxury accommodation, blending comfort and style with an outstanding commitment to high standards. Guests consistently describe it as a fantastic option, often highlighting it as one of the best places they have stayed, making it a pinnacle of hospitality in São Paulo.
A standout feature of the hotel is the exceptional breakfast, renowned for its wide array of delicious options including homemade Italian breads and quality fruits, complemented by attentive service. Dinner at the hotel's restaurant, Neto, receives mixed reviews. While some guests praise the spectacular dining experience, others note the need for more variety and improved flavor considering the cost.
Guest accommodations are spacious, clean, and stylishly designed, with comfortable beds and well-equipped bathrooms that include luxurious tubs. The rooms offer breathtaking views and quiet atmospheres, contributing to a relaxed and comfortable stay. Cleanliness throughout the hotel is impeccable, with guests frequently commenting on the well-maintained, fragrant environment and pristine public areas.
The staff at JW Marriott Hotel Sao Paulo is frequently described as friendly, helpful, and exceptionally professional, with personal attention to detail that ensures guests feel special. The concierge service is particularly praised, adding to the hotel's reputation for outstanding service.
The hotel's spa offers a wonderful and relaxing experience, with highly praised facilities and skilled staff delivering enjoyable massages. Guests also commend the beautiful, semi-Olympic sized pool, although some suggest improvements in pool heating during colder days. The gym facility is top-notch, well-equipped, and spacious, contributing significantly to the hotel's reputation for excellent amenities.
Overall, the JW Marriott Hotel Sao Paulo epitomizes luxury accommodation, blending comfort and style with an outstanding commitment to high standards. Guests consistently describe it as a fantastic option, often highlighting it as one of the best places they have stayed, making it a pinnacle of hospitality in São Paulo.
Categories
5 Star
Sustainability Journey
Luxury
$
Info
Summary of reviews
Palácio Tangará, Oetker Hotels is an exceptional luxury hotel located in the midst of São Paulo's bustling city, yet offering a peaceful retreat in Burle Marx park. The spacious and comfortable rooms with classic and sophisticated decor come equipped with the coziest of beds, excellent lighting and large mirrors. The hotel's staff provides top-notch and impeccable service, prioritizing guest satisfaction. The in-house spa, multiple pool areas and recreation area for children provide fantastic facilities for relaxation. The hotel's dining options offer internationally acclaimed cuisine with Jean-Georges restaurant being a must-try. While some guests found the breakfast lacking, the hotel's other amenities make up for it. Palácio Tangará's romantic ambiance and thoughtful preparations make it a fantastic location for a romantic getaway. Overall, Palácio Tangará, Oetker Hotels is an immaculate 5-star hotel with exceptional service and amenities, perfect for a luxurious stay in São Paulo.
Categories
5 Star
Sustainability Journey
Luxury
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