Grand Mercure SP Itaim Bibi

Sao Paulo , , Rua Tenente Negrão, 200 (Show on Map)


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Summary of reviewsGrand Mercure SP Itaim Bibi is a must-visit hotel in Sao Paulo according to many guests. The hotel's location is excellent, close to popular restaurants, shops and attractions. Guests also appreciated the cleanliness and helpfulness of the staff. The rooms were spacious and had comfortable beds, modern and cozy decor and well-lit bathrooms. The hotel's top-notch cleanliness and attention to detail in the rooms were commended heavily by visitors. The rooftop pool was described as stunning with a breathtaking view of the city and the staff service was exceptional, particularly at the reception. Although some guests had mixed reviews about the breakfast and the absence of certain amenities in the room, it didn't overshadow the overall great experience. Although not officially rated as a 5-star hotel, guests consider it to have exceptional service, superb facilities and an elegant atmosphere.
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  Heated Pool    Rooftop Pool    Panoramic View Pool    Outdoor Pool  


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Room Types
Deluxe Room with King Bed and Balcony Deluxe Room decoration with 1 king size bed, resembling Brazilian forests and vegetation will surprise you! Enjoy facilities such as balcony, WiFi, Smart TV, large bathroom, kettle and other amenities.

Superior Room with King Bed and Balcony This renovated 36m² apartments with balcony, large bathroom, 1 king size bed or 2 twins, free Wi-Fi, professional hairdryer, 4K 49 " LCD Smart TV, air conditioning. Located from the 1st to the 4th floor.

Executive Room with King Bed and City View Executive Room with 1 king size bed offers maximum comfort for an even more special stay, such as Nespresso coffee maker, differentiated amenities, bathrobe slippers and courtesy relaxing rituals.

Deluxe Twin Room with Balcony Deluxe Room with modern and inviting décor, 2 single size beds, makes makes it an accommodation with superior comfort. Room equipped with amenities such as balcony, WiFi, Smart TV, kettle and more.

Room with One Double Bed - Disability Access Deluxe Room with 1 king size bed ideal for people with reduced mobility. Balcony, WiFi, Smart TV, large bathroom with support bars, bath chair and emergency button.

Executive Room with King Bed and Park View Renovated rooms with balcony full or partial view of Ibirapuera park, bathroom, 1 king size bed, 10 MB WIFI, 49" smart TV, hot/cold A/C, Nespresso coffee maker and capsules, slippers and bathrobes.

About Grand Mercure SP Itaim Bibi
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Guest Reviews
8.7
Very Good
Location
If you're looking for a hotel with a great location in São Paulo, Grand Mercure SP Itaim Bibi is worth checking out! Multiple guests raved about the hotel's location, which is close to some of the city's best restaurants, bars and shops. The area also feels safe, according to one guest. Some rooms even offer amazing views of the city. Plus, the hotel is conveniently located near the airport and the popular Parque do Ibirapuera. Guests also praised the hotel's cleanliness and the helpfulness of the staff. The only downside, according to one guest, is that the location is the only good thing about the hotel.

Breakfast
Guests had mixed reviews about the breakfast at Grand Mercure SP Itaim Bibi. Some described it as excellent with good variety and quality, while others found it mediocre and overpriced. Some guests were surprised by the absence of breakfast, while others felt that it should have been included in the room rate or offered at a lower cost. Some guests appreciated the vegan options, while others were disappointed by the lack of information about the breakfast ritual. The breakfast buffet featured typical Brazilian delicacies and well-served options, but some guests felt that the breakfast room was too small and overcrowded. While some praised the attentive staff, others found the toiletries to be cheap and the bathroom to lack ventilation. Overall, guests had a varying experience with the breakfast at Grand Mercure SP Itaim Bibi.

Rooms
Grand Mercure SP Itaim Bibi's rooms are spacious and comfortable with impeccable cleanliness and high-quality amenities. Many guests loved the large and comfortable beds, as well as the modern and cozy decor. Some rooms even come with balconies and city views. The bathrooms are also spacious and well-lit with strong showers and mirrored LED lights. While some guests noted that the rooms were not soundproofed, they still found them to be adequately comfortable and clean. However, there were some minor issues with curtains that didn't close properly and a lack of some amenities. Overall, guests were pleased with the rooms and their comfort, cleanliness and size.

Beds
If comfortable beds are a top priority for your hotel stay, then you'll love Grand Mercure SP Itaim Bibi! Guests have raved about the comfortable and great beds with some even describing them as wonderful or excellent. The larger beds have also been noted, making for an even more comfortable night's sleep. While a few guests mentioned some minor issues, such as the smaller twin beds or noisy neighbors, overall the reviews are overwhelmingly positive in regards to the beds and bedding. So if you're looking for a hotel with cozy and clean beds, Grand Mercure SP Itaim Bibi might just be the perfect choice for you!

Cleanliness
Grand Mercure SP Itaim Bibi is known for its top-notch cleanliness with phrases like "super clean," "impeccable," and "excellent cleaning" appearing frequently in guest reviews. Visitors rave about the comfort and quality of the hotel with mentions of comfortable beds, newly renovated bathrooms and good quality bedding. Guests appreciate the attention to detail in the rooms, which are always clean and fresh smelling. The hotel's modern and executive profile attracts visitors who value both style and cleanliness and the staff are always friendly and helpful. The location is also a plus with many guests citing the convenience of nearby amenities. Overall, Grand Mercure SP Itaim Bibi is a lovely and clean hotel that guests highly recommend.

Staff
The staff of Grand Mercure SP Itaim Bibi is highly praised by guests for their kindness, helpfulness and professionalism. The reception team is particularly mentioned with attention given to individual employees who went out of their way to provide excellent service like Rafaela and Esdras. Some guests note that there were not enough staff members at the reception desk. The hotel staff is described as attentive, friendly and empathetic. Guests appreciate the location and comfort of the hotel, but it is the staff's service that truly elevates the stay. In general, the staff is described as going above and beyond to ensure guests have a wonderful experience. There are some negative comments regarding slow check-in and unresponsive cleaning requests, but these are few and far between compared to the consistent positive reviews of the staff.

Pool
The Grand Mercure SP Itaim Bibi is a newly built hotel that is well taken care of, as stated by guests. The pool area has received positive feedback with some describing it as a "nice pool" and "pleasant." The rooftop pool is heated and offers access to the hotel's gym. While there are some construction works nearby, guests have stated that the pool area and rooms are immaculate and beautiful. However, some guests have suggested that the small swimming pool could benefit from additional staff for beverage service. Overall, the outdoor space and rooftop pool are popular among guests who have stayed at this hotel.

5 Star
The Grand Mercure SP Itaim Bibi hotel may not be officially a 5-star rated hotel, but its exceptional service, superb facilities and elegant atmosphere certainly make it feel like one of the best hotels in São Paulo. Guests were impressed with the luxurious 5-star quality rooms and outstanding service with special mention for the multilingual staff who could speak Spanish. Although some guests felt that the hotel fell short of their expectations for a 5-star rating, overall the majority of reviews describe the hotel as excellent, fantastic and superb. One guest even went so far as to describe it as the cleanest and most impressive hotel they had stayed in throughout their trip to Brazil. The Grand Mercure SP Itaim Bibi might just be the perfect hotel for travelers looking for an upscale experience in São Paulo.

Rooftop Pool
The rooftop pool at Grand Mercure SP Itaim Bibi has received stellar reviews from guests. It's a heated pool with a breathtaking view of the city that offers an incredible atmosphere to relax in. The rooftop pool area provides a tranquil ambiance and is perfect for unwinding after a long day of exploration in the city. Additionally, the hotel's location is great with easy access to the most popular tourist spots via taxi. While some reviews noted slight maintenance issues, the overall consensus was overwhelmingly positive with many praising the stunning view and serene pool area.


Yes, Grand Mercure SP Itaim Bibi has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Grand Mercure SP Itaim Bibi.

No, Grand Mercure SP Itaim Bibi doesn't allow dogs.

Yes, parking facilities are available at Grand Mercure SP Itaim Bibi.

Yes, Grand Mercure SP Itaim Bibi has a gym.
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