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Summary of reviewsGrand Mercure SP Itaim Bibi is a must-visit hotel in Sao Paulo according to many guests. The hotel's location is excellent, close to popular restaurants, shops and attractions. Guests also appreciated the cleanliness and helpfulness of the staff. The rooms were spacious and had comfortable beds, modern and cozy decor and well-lit bathrooms. The hotel's top-notch cleanliness and attention to detail in the rooms were commended heavily by visitors. The rooftop pool was described as stunning with a breathtaking view of the city and the staff service was exceptional, particularly at the reception. Although some guests had mixed reviews about the breakfast and the absence of certain amenities in the room, it didn't overshadow the overall great experience. Although not officially rated as a 5-star hotel, guests consider it to have exceptional service, superb facilities and an elegant atmosphere. Show more
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Family Friendly Hotel
The Grand Mercure SP Itaim Bibi is well-regarded. It offers comfortable accommodations and is conveniently located. The hotel provides various amenities and services suitable for families.
Hotel with Free Wi-Fi
This hotel includes complimentary wireless internet access.
Business Hotel
Offers functional meeting rooms and event spaces with essential amenities for business gatherings. Provides standard business services, including high-speed internet access. Features comfortable accommodations, on-site dining options, and a convenient location in the Itaim Bibi area.
Accessible Hotel
This hotel offers spacious rooms with balconies and amenities specifically designed for guests with reduced mobility or those recovering from surgery. It has 16 rooms for people with reduced mobility, wheelchair access throughout the hotel, and features like a roll-in shower and bathroom grab bars.
Hotel with EV Charging Stations
This hotel is included in the list as it provides EV charging facilities for guests.
Hotel with Outdoor Pool
The hotel features an outdoor swimming pool, a steam room and a gym. It is a 5-Star Hotel with heated pool, rooftop pool and panoramic view pool.
Hotel with Rooftop Pool
The Grand Mercure SP Itaim Bibi features a rooftop pool with city views, complemented by comfortable accommodations and excellent service. Its location in Itaim Bibi offers proximity to dining and entertainment options.
Hotel with Heated Pool
Grand Mercure SP Itaim Bibi offers an indoor heated pool, contributing to a comfortable and enjoyable stay. [Search confirmed]
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Parking
EV charging stations
Hotel with Gym
5-Star Hotel
Hotel with Panoramic View Pool
Room Types
Deluxe Twin Room with BalconyGuests will have a special experience as the twin room offers a rooftop pool. Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as city views. The unit offers 2 beds.
Deluxe King Room with BalconyThis triple room's special feature is the rooftop pool. Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.
Executive King Room with Balcony and Park ViewGuests will have a special experience as the triple room features a rooftop pool. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.
Superior King Room with BalconyThis double room's standout feature is the rooftop pool. The spacious double room offers air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Executive King Room with Balcony and City ViewThis triple room's special feature is the rooftop pool. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.
Deluxe Double Room with BalconyGuests will have a special experience as this double room provides a rooftop pool. The spacious double room offers air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Executive King Room with City ViewThis triple room provides a rooftop pool. Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as city views. The unit has 1 bed.
Accessible Deluxe Double Room Guests will have a special experience as this double room features a rooftop pool. The spacious double room offers air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
If you're looking for a hotel with a great location in São Paulo, Grand Mercure SP Itaim Bibi is worth checking out! Multiple guests raved about the hotel's location, which is close to some of the city's best restaurants, bars and shops. The area also feels safe, according to one guest. Some rooms even offer amazing views of the city. Plus, the hotel is conveniently located near the airport and the popular Parque do Ibirapuera. Guests also praised the hotel's cleanliness and the helpfulness of the staff. The only downside, according to one guest, is that the location is the only good thing about the hotel.
Breakfast
Guests had mixed reviews about the breakfast at Grand Mercure SP Itaim Bibi. Some described it as excellent with good variety and quality, while others found it mediocre and overpriced. Some guests were surprised by the absence of breakfast, while others felt that it should have been included in the room rate or offered at a lower cost. Some guests appreciated the vegan options, while others were disappointed by the lack of information about the breakfast ritual. The breakfast buffet featured typical Brazilian delicacies and well-served options, but some guests felt that the breakfast room was too small and overcrowded. While some praised the attentive staff, others found the toiletries to be cheap and the bathroom to lack ventilation. Overall, guests had a varying experience with the breakfast at Grand Mercure SP Itaim Bibi.
Rooms
Grand Mercure SP Itaim Bibi's rooms are spacious and comfortable with impeccable cleanliness and high-quality amenities. Many guests loved the large and comfortable beds, as well as the modern and cozy decor. Some rooms even come with balconies and city views. The bathrooms are also spacious and well-lit with strong showers and mirrored LED lights. While some guests noted that the rooms were not soundproofed, they still found them to be adequately comfortable and clean. However, there were some minor issues with curtains that didn't close properly and a lack of some amenities. Overall, guests were pleased with the rooms and their comfort, cleanliness and size.
Beds
If comfortable beds are a top priority for your hotel stay, then you'll love Grand Mercure SP Itaim Bibi! Guests have raved about the comfortable and great beds with some even describing them as wonderful or excellent. The larger beds have also been noted, making for an even more comfortable night's sleep. While a few guests mentioned some minor issues, such as the smaller twin beds or noisy neighbors, overall the reviews are overwhelmingly positive in regards to the beds and bedding. So if you're looking for a hotel with cozy and clean beds, Grand Mercure SP Itaim Bibi might just be the perfect choice for you!
Cleanliness
Grand Mercure SP Itaim Bibi is known for its top-notch cleanliness with phrases like "super clean," "impeccable," and "excellent cleaning" appearing frequently in guest reviews. Visitors rave about the comfort and quality of the hotel with mentions of comfortable beds, newly renovated bathrooms and good quality bedding. Guests appreciate the attention to detail in the rooms, which are always clean and fresh smelling. The hotel's modern and executive profile attracts visitors who value both style and cleanliness and the staff are always friendly and helpful. The location is also a plus with many guests citing the convenience of nearby amenities. Overall, Grand Mercure SP Itaim Bibi is a lovely and clean hotel that guests highly recommend.
Staff
The staff of Grand Mercure SP Itaim Bibi is highly praised by guests for their kindness, helpfulness and professionalism. The reception team is particularly mentioned with attention given to individual employees who went out of their way to provide excellent service like Rafaela and Esdras. Some guests note that there were not enough staff members at the reception desk. The hotel staff is described as attentive, friendly and empathetic. Guests appreciate the location and comfort of the hotel, but it is the staff's service that truly elevates the stay. In general, the staff is described as going above and beyond to ensure guests have a wonderful experience. There are some negative comments regarding slow check-in and unresponsive cleaning requests, but these are few and far between compared to the consistent positive reviews of the staff.
Pool
The Grand Mercure SP Itaim Bibi is a newly built hotel that is well taken care of, as stated by guests. The pool area has received positive feedback with some describing it as a "nice pool" and "pleasant." The rooftop pool is heated and offers access to the hotel's gym. While there are some construction works nearby, guests have stated that the pool area and rooms are immaculate and beautiful. However, some guests have suggested that the small swimming pool could benefit from additional staff for beverage service. Overall, the outdoor space and rooftop pool are popular among guests who have stayed at this hotel.
5 Star
The Grand Mercure SP Itaim Bibi hotel may not be officially a 5-star rated hotel, but its exceptional service, superb facilities and elegant atmosphere certainly make it feel like one of the best hotels in São Paulo. Guests were impressed with the luxurious 5-star quality rooms and outstanding service with special mention for the multilingual staff who could speak Spanish. Although some guests felt that the hotel fell short of their expectations for a 5-star rating, overall the majority of reviews describe the hotel as excellent, fantastic and superb. One guest even went so far as to describe it as the cleanest and most impressive hotel they had stayed in throughout their trip to Brazil. The Grand Mercure SP Itaim Bibi might just be the perfect hotel for travelers looking for an upscale experience in São Paulo.
Rooftop Pool
The rooftop pool at Grand Mercure SP Itaim Bibi has received stellar reviews from guests. It's a heated pool with a breathtaking view of the city that offers an incredible atmosphere to relax in. The rooftop pool area provides a tranquil ambiance and is perfect for unwinding after a long day of exploration in the city. Additionally, the hotel's location is great with easy access to the most popular tourist spots via taxi. While some reviews noted slight maintenance issues, the overall consensus was overwhelmingly positive with many praising the stunning view and serene pool area.
Yes, Grand Mercure SP Itaim Bibi has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Grand Mercure SP Itaim Bibi.
No, Grand Mercure SP Itaim Bibi doesn't allow dogs.
Yes, parking facilities are available at Grand Mercure SP Itaim Bibi.