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Summary of reviewsYou Stay at Vila Olimpia - ITC is highly rated for its strategic and vibrant location in São Paulo's Vila Olimpia. Guests appreciate its proximity to major shopping centers, such as Shopping Vila Olímpia and JK Iguatemi, as well as an array of restaurants, cafes, and other amenities, all in a lively yet peaceful neighborhood. This convenient setting, combined with a high level of pedestrian safety, makes it an attractive choice for both leisure and business travelers.
The breakfast offerings are well-received for their variety and taste, contributing positively to the guest experience, despite some noting the higher price. The spacious and comfortable rooms are another strong point, winning praise for their modern design, cleanliness, and well-equipped features like kitchen utensils and quality bed linens. Although there are occasional mentions of aging facilities, the overall room experience remains excellent, supported by positive remarks about the impressive cleanliness standards throughout the hotel.
Guests consistently commend the hotel staff for their hospitality and professionalism. From reception to housekeeping, the team is described as attentive, helpful, and friendly, contributing significantly to a pleasant stay. Though there are rare instances of service lapses, the staff's language skills, particularly in English, ensure smooth interactions for international guests.
Facilities like the gym and pool add to the hotel's appeal. The gym is noted for its comprehensive range of equipment, and the heated pool is particularly appreciated by families, offering comfort during cooler months. The quality of the bedding is another standout feature, with guests frequently mentioning comfortable mattresses and luxurious linens that provide a restful sleep experience.
While the free Wi-Fi connection occasionally faces issues, the overall amenities at You Stay at Vila Olimpia - ITC, including the well-maintained pool area and supportive staff, contribute to a positive overall impression, making it a preferred choice for visitors to the area. Show more
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Categories
Luxury Aparthotel
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Aparthotel with Parking
Aparthotel with Gym
Small Aparthotel
5-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Indoor Pool
Aparthotel with Heated Pool
Room Types
One-Bedroom ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 3 beds.
ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned apartment offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 3 beds.
Deluxe King RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 2 beds.
Deluxe Double Room with Two Double BedsProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 2 beds.
One-Bedroom ApartmentThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 2 beds.
Deluxe ApartmentThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 2 beds.
Guest Reviews
Location
Nestled in the vibrant heart of São Paulo's Vila Olimpia, You Stay at Vila Olimpia - ITC is consistently praised for its exceptional and convenient location. This apart-hotel is perfectly situated across from Shopping Vila Olímpia, offering easy access to a variety of restaurants, cafes, pharmacies, and more within walking distance. The surrounding neighborhood is described as lively yet peaceful, ideal for those seeking both tranquility and the buzz of urban life.
The area boasts a high level of safety for pedestrians, allowing guests to explore nearby amenities confidently. The proximity to not one but two major shopping centers, including the famed JK Iguatemi, enhances its appeal for both leisure and business travelers. This location positions guests in a strategic central business hub while enveloped in comfort and modern facilities.
Whether visiting for convenience or leisure, the property stands out for providing a comfortable stay with spacious rooms, a well-maintained heated pool, and a dry sauna. The attentive and polite staff contribute positively to the overall experience. For families and business travelers alike, the combination of location and comfort offers an ideal setting at You Stay at Vila Olimpia - ITC.
Breakfast
Guests at 'You Stay at Vila Olimpia - ITC' have consistently praised the breakfast offerings, highlighting its variety and quality. Many reviews commend the breakfast as very good, delicious, and sometimes even excellent, with a buffet that is varied and appetizing. Guests enjoy the tasty options available and note the great service in the café. The breakfast is often described as complete, contributing to a pleasurable start to the day.
However, an underlying theme is the separate cost of breakfast, which is generally considered pricey by the guests. Some reviewers felt that this expense wasn't justified and wished for the breakfast to be included in the booking rate. The additional cost is seen as a downside, especially given the high overall expense for families and the desire for more inclusive options. Despite the cost concerns, many guests still find the breakfast worth paying for, appreciating its quality and the convenient location of the hotel.
Overall, while there is a desire for breakfast to be included in the room rate, the breakfast itself receives high marks for its taste and variety, making it a noteworthy aspect of the guests' stay.
Rooms
The rooms at You Stay at Vila Olimpia - ITC receive consistent praise for their spaciousness and comfort, making them ideal for families and groups. Guests appreciate the cleanliness and modern design, with many highlighting the well-decorated interiors and abundant natural light. The accommodations are described as being well-equipped, often with kitchen utensils and quality bed linens, ensuring a comfortable stay. The large, comfortable beds and pillows contribute to an excellent night's rest. Situated in a prime location, the rooms offer nice views, and the spacious layout is often noted to be consistent with photos and expectations. With a cozy atmosphere and amenities such as free water and a quiet environment, the rooms cater perfectly to both short and extended stays. However, there are occasional mentions of aging facilities in certain areas, but these are vastly outnumbered by the positive aspects. Overall, You Stay at Vila Olimpia - ITC stands out for its comfort, cleanliness, and excellent service, making it a top choice for visitors to the area.
Beds
You Stay at Vila Olimpia - ITC seems to impress guests with its outstanding quality of bedding and beds. Visitors frequently describe the beds as comfortable, with superb and excellent quality, ensuring a restful night's sleep. The linens and bedding receive high praise for their softness and luxury, contributing to the feeling of indulgence. The towels, likewise, are described as large, soft, and often fragrant, adding another layer of comfort to the experience. While some guests point out issues with specific pillows and the noise from elevators, the overall consensus remains highly positive concerning the bedding and sleep experience at the hotel. Additionally, the rooms are noted for being extremely clean and spacious, rounding out a stay that's replete with comfort. Although some visitors mention minor issues like water leakage from the showers and the need for mattress upgrades in certain rooms, the beds largely leave a favorable impression on those who stay there.
Cleanliness
Guests of 'You Stay at Vila Olimpia - ITC' consistently praise the hotel for its impressive cleanliness standards. The accommodations are described as impeccably clean, with many reviewers highlighting the rooms as being very clean, well-organized, and comfortable. Many guests note the rooms' spaciousness and modern decor, which adds to the overall comfort during their stay. The cleaning staff generally receives praise for maintaining an excellent level of cleanliness and efficiently fulfilling additional requests. Visitors appreciate the clean, fresh smell of the bed linens, further enhancing their experience. Some reviews do mention isolated issues such as sticky floors, and occasional lapses in cleaning standards, which suggest room for improvement. Nevertheless, the overall sentiment from guests points to a well-maintained environment that ensures a comfortable and pleasant stay.
Staff
The staff at You Stay at Vila Olimpia - ITC has received praise for their hospitality and professionalism, bringing a pleasant experience to guests. The receptionists, in particular, have been highlighted for their helpfulness, politeness, and friendliness. Numerous reviews emphasize the team's attentiveness and willingness to assist with various needs, showing a well-trained, organized approach to customer service. Housekeeping and security teams have also been mentioned positively, with services being prompt and efficient. Communication in English is reportedly good, ensuring smooth interactions for international guests, and the check-in process is often described as fantastic. While there were occasional mentions of distracted service, these instances were infrequent compared to the largely positive feedback. Overall, the service and demeanor of the staff remain notable strengths of the establishment, contributing to a positive guest experience.
Wi-Fi
The Wi-Fi at You Stay at Vila Olimpia - ITC is generally available and free for guests, with some comments noting good internet quality. However, the connection can be inconsistent, particularly during peak usage times, leading to slow speeds and frequent disconnections, requiring guests to log in repeatedly. There seems to be a lack of readily available information about accessing the Wi-Fi, and some guests experienced challenges in contacting the accommodation for assistance. While the internet service has its positive aspects, improvements could enhance the overall guest experience.
Gym
The gym at You Stay at Vila Olimpia - ITC receives high praise from guests, who describe it as "super complete" and "really nice." Many guests note its excellence, highlighting that it offers all the equipment one might expect from a typical street gym. The hotel's infrastructure, which includes the gym, pool, and restaurant, is also well-regarded. Overall, the gym is a standout feature, adding to the comfort and appeal of the hotel's amenities.
Pool
The pool facilities at You Stay at Vila Olimpia - ITC receive high praise from guests, with many highlighting the excellent and beautiful swimming pools available. The hotel features two large pools, one of which is covered and heated, offering a pleasant experience during cooler months like August. Families particularly appreciate the heated pool, noting it as a definite plus for children. The leisure area around the pools is described as very nice, providing a great structure for relaxation and enjoyment. Guests mention prompt service in providing pool towels when needed, further enhancing the experience. Overall, the combination of excellent pools and supportive amenities contributes to a great pool experience at this hotel.
Yes, You Stay at Vila Olimpia - ITC has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at You Stay at Vila Olimpia - ITC.
Yes, You Stay at Vila Olimpia - ITC welcomes dogs.
Yes, parking facilities are available at You Stay at Vila Olimpia - ITC.