The Raffles

Exeter 50.72920400, -3.52791800 , 11 Blackall Road (Show on Map)
8.7
Very Good


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Summary of reviewsThe Raffles in Exeter attracts overwhelmingly positive reviews, standing out as a premier accommodation option for travelers. Located conveniently close to the city center, University of Exeter and key attractions like the Exeter Cathedral and the Quay, it offers both accessibility and a peaceful retreat. Despite its central position on a quiet street, The Raffles ensures a tranquil sleep experience with rooms facing the back, complemented by the availability of free parking for guests.

One of the hotel's highlights is its highly praised breakfast service, known for its variety, quality and freshly prepared options, including full English, gluten-free and vegetarian dishes. Guests enjoy this meal in a charming setting, sometimes with classical music, contributing to a delightful start to the day.

Guests also benefit from proximity to excellent dining options with numerous recommendations for local eateries. The accommodations, featuring Victorian charm with modern comforts, are noted for their spaciousness, cleanliness and aesthetically pleasing decor. The rooms, often highlighted for their comfort, come equipped with amenities like Nespresso machines and offer lovely views, making stays both restful and enjoyable.

The hotel's commitment to cleanliness extends to both its rooms and common facilities, earning high marks from guests impressed by the spotless conditions and well-maintained environment. The friendly and approachable staff, particularly hosts Daniel and Stacey, leave a positive and lasting impression with their warm, attentive service that creates a homely atmosphere.

While the hotel's free wifi receives mixed reviews with some guests noting inconsistencies, the general provision of secure, on-site and convenient parking adds to the positive experience. One of the most commonly praised elements is the comfort of the beds, described as luxurious and conducive to an excellent night's sleep.

The Raffles successfully combines the charm and elegance of a classic English guesthouse with modern amenities and exceptional service. While maintaining a top-class reputation, it is considered by many to be a four-star establishment, thanks to its well-appointed facilities, luxurious ambiance and high level of guest satisfaction. The inclusion of dog-friendly accommodations further enhances its appeal, making it a welcoming option for travelers with pets.
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Guest Reviews
8.7
Very Good
Location
Nestled conveniently close to the heart of Exeter, The Raffles stands out with its superb location, ensuring easy access to a myriad of local attractions. Guests frequently praise its prime placement, just a short, pleasant walk away from the city centre, University of Exeter and various transportation hubs. Whether one needs to reach the bustling high street, historic Exeter Cathedral or the lively Quay, everything is accessible within a 5 to 10-minute stroll.

The hotel's central positioning on a quiet street provides a peaceful retreat without sacrificing proximity to the city's vibrant offerings. Despite being situated on a busy road, the rooms facing the back guarantee a tranquil sleep, adding to the comfort of the stay. Additionally, the convenience of free parking further enhances the appeal for visitors arriving by car.

For those attending university events or exploring the scenic, green surroundings of Exeter, The Raffles offers an ideal base. The combination of a Victorian atmosphere, friendly hosts and comfortable amenities creates a welcoming environment, making every stay enjoyable. Whether it's for a quick trip or a longer visit, this well-situated guesthouse is an excellent choice for experiencing the best of Exeter.

Breakfast
The breakfast at 'The Raffles' garners tremendous praise from guests, who consistently highlight its excellence and variety. Many appreciate the freshly prepared, made-to-order breakfasts, noting they include options such as a full English, vegetarian fares and even considerate gluten-free selections. The quality and taste are frequently described as delicious, superb and cooked to perfection. Guests also value the warm and friendly hosts alongside the dining experience, which sometimes features classical music in a beautifully appointed room. The hearty meal offerings, which include homemade and local produce, contribute to a delightful and satisfying start to the day.

Dinner
The Raffles offers an exceptional dining experience, complemented by various positive aspects highlighted by its guests. Numerous guests appreciated the helpful restaurant recommendations, mentioning top-class eateries like Portal Pizza and Harry's, which are conveniently close by. The hotel provides spacious and comfortable rooms, featuring quality beds, clean modern ensuite bathrooms and well-maintained decor. The quiet and welcoming atmosphere further enhances the home-like and luxurious feel of the accommodation.

Guests consistently praised the cleanliness of the rooms, noting that they are well-decorated and equipped with amenities such as Nespresso machines and private parking. The hotel’s proximity to the town center makes it a convenient base for exploring Exeter. The breakfast offerings, including delicious and fresh vegetarian options, received high marks with many guests loving the variety and quality of the meals.

The staff was frequently described as friendly, helpful and welcoming, contributing to a warm and inviting atmosphere. Highlights of the stay included the excellent quality of service and the strong free WiFi. Guests appreciated the real family feel and value for money, making The Raffles a highly recommended choice for future visits to Exeter.

Rooms
The guest reviews of rooms at The Raffles hotel highlight a consistently positive experience with numerous mentions of cleanliness, comfort and spaciousness. Many guests appreciated the large, well-maintained rooms that felt like home. Rooms are described as spotless with plenty of storage and a good supply of teas and coffees. Guests often noted the comfortable beds and stylish, antique furnishings that contribute to a classic look and feel.

Some reviews pointed out that even the smaller rooms, while compact, were nicely equipped and suitable for solo travelers. The modern bathrooms received praise, particularly after being renovated with ample space in the shower cubicles. The pleasant and cozy ambiance of the rooms was a common theme, contributing to an overall comfortable stay.

Guests also enjoyed lovely views, bright and airy rooms and nice touches such as tea trays and well-decorated interiors. The rooms were described as quiet, which adds to the restful experience. Overall, The Raffles provides spacious, beautifully appointed rooms that cater to both comfort and aesthetic appeal, ensuring a pleasant stay for all types of travelers.

Beds
At The Raffles, one aspect that consistently stands out in guest reviews is the high praise for the beds. Described by many as very comfortable, the beds feature crisp sheets and beautiful linens that contribute to a luxurious sleep experience. Guests frequently highlight the beds' comfort and cleanliness, which ensure a restful night's sleep.

For those concerned about getting a good night's rest, the majority of guests found the beds to be perfectly suited for relaxation, often noting the comfortable bedding and spacious, well-maintained rooms. While a few guests mentioned the beds being either a bit too soft or too firm for their personal preference, the overarching sentiment is that the beds were very comfortable with some even describing them as the best sleep they had ever experienced.

In conclusion, the consistent comfort and quality of the beds at The Raffles make it a standout destination for travelers seeking both rest and luxury.

Cleanliness
The Raffles hotel consistently impresses guests with its exceptional cleanliness. Reviews highlight that the rooms are not only clean but often described as spotless, immaculately clean and well-maintained. Both the bathrooms and bedrooms receive praise for their high standards of hygiene. Guests find their accommodations to be comfortable, tidy and airy with daily attention to details such as fresh linens and replenishment of amenities. The overall property is noted for being clean and tidy and even the laundry facilities uphold this level of care. Throughout their stay, visitors appreciate the welcoming and friendly staff, further enhancing the positive experience. For a stay that prioritizes cleanliness and comfort, The Raffles seems to excel in meeting and exceeding guest expectations.

Staff
The reviews for 'The Raffles' consistently praise the hotel staff for their exceptional friendliness and helpfulness. Guests have been warmly welcomed and feel a homely atmosphere due to the accommodating and courteous nature of the staff. Daniel and Stacey, in particular, have been highlighted for their excellent service. The hosts are frequently described as accommodating, approachable and cheerful, contributing to a real family feel throughout the stay. Polite and attentive service is a common theme with the management being described as both charming and welcoming. The receptionist and owners also garnered positive mentions for their hospitality and local knowledge, ensuring guests feel well-cared for during their visit. Overall, the staff's wonderful and friendly demeanor significantly enhances the guest experience at 'The Raffles'.

Wi-Fi
At The Raffles, wifi experiences differ notably among guests. Many visitors have praised the hotel's provision of good, strong and free wifi, describing it as immediate and easy to use. Some guests highlighted that the wifi works very well and found it reliable. However, there are several reviews indicating that wifi performance can be inconsistent. Problems reported include slow internet, patchy connectivity and instances where the wifi did not work at all, particularly in the rooms. Some guests were unable to access their emails or experienced the wifi dropping out frequently. Despite the availability of free internet, the overall quality of the wifi varies with some guests facing significant issues with speed and connectivity.

Parking
The Raffles offers a variety of parking options highly praised by its guests. Secure and private parking spaces are available behind the property and in private car parks, which are included at no extra cost. The availability and convenience of parking have been highlighted positively with easy and safe parking being a common theme. The hotel provides free, on-site, off-road and even public parking, ensuring guests can find parking with ease. Guests appreciate the parking facilities as a valuable advantage, especially noting the convenience and safety of parking behind the property. Despite a few mentions of tight spaces for larger vehicles and narrow access, the overall sentiment reflects satisfaction with the ample and hassle-free parking options provided.

4 Star
The Raffles exudes a warmth and charm that makes it feel more like a home than a hotel. Its design and atmosphere capture the essence of a typical English setting, providing a cozy and inviting environment for guests. Cleanliness is a standout feature with many guests highlighting the well-appointed facilities that align with a four-star rating. Exceptional friendly service is consistently noted, adding a personal touch that elevates the overall experience. The Raffles maintains a top-class reputation with numerous reviewers considering it a top hotel. While some may debate its four-star status, the high level of guest satisfaction and repeated positive reviews underscore its quality as a four-star guesthouse.

Luxury
The Raffles offers a luxurious experience characterized by beautiful and spacious accommodations adorned with 1700s antique furniture and a meticulously preserved Victorian atmosphere. The rooms are comfortably furnished, ensuring a high standard of comfort with luxurious beds. Guests have praised the lovely Victorian house and gardens as well as the beautiful Edwardian building, both enhancing the overall appeal. The experience includes a delightful, gluten-free breakfast, adding to the charm of this beautiful and historic place to stay.

Dog Friendly
The Raffles hotel offers a welcoming environment for guests traveling with dogs. Many have appreciated the warm greeting their dogs received upon arrival and praised the pet-friendly atmosphere. The dog-friendly rooms allow guests to comfortably stay with their well-behaved pets and feel at ease knowing their furry companions are accepted. The presence of Richard and his dog Shanti adds to the accommodating feel, allowing for pleasant interactions with other dogs on the property. Overall, the pet-friendly policies and welcoming attitude towards dogs make it an appealing choice for dog owners. However, there were concerns regarding cleanliness in some areas, which might need attention.


No, The Raffles doesn't have any pool.

No, a spa isn't available at The Raffles.

Yes, The Raffles welcomes dogs.

Yes, parking facilities are available at The Raffles.

No, The Raffles doesn't have a gym.

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