Hotels, Resorts, Aparthotels, Hostels in Europe where Extra Health & Safety Measures Have Been Taken

Danae Villa

Hotel in Fira,

Greece

9.1

Excellent

From $74

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
Yes, up to 70% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 03:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/15/2020

Tenuta C'est la Vie

Resort in Ischia,

Italy

9.3

Excellent

From $277

$

Resort where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Yes, by touchscreen interface (self check-in kiosk)

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
Yes

Does the hotel accept domestic bookings only?
Yes

Do you allow people who don't stay or work at the hotel to enter its premises?
Yes

Do you allow people who don't stay at the hotel to enter the rooms?
Yes

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 12:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Chrispy Beach Resort, Agia Marina

Aparthotel in Agia Marina (Chania),

Greece

7.2

Good

From $113

$

Aparthotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 14:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 01 2021

Trefon Hotel Apartments and Family Suites

Aparthotel in Platanes,

Greece

8.4

Very Good

From $39

$

Aparthotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 12 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 70% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: May, 01 2021

NUMO Mykonos Boutique Resort

Hotel in Kalafatis,

Greece

8.8

Excellent

From $246

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 3 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: Unknown

Minos Palace Hotel & Suites - Adults Only

Hotel in Agios Nikolaos,

Greece

9.1

Excellent

From $213

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
Depending on WHO and National Hygiene Standards

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 80% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
No

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

HACCP

"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece

ISO 14001:2015

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: Unknown

Alexander Beach Hotel & Village Resort

Resort in Malia,

Greece

8.8

Excellent

From $118

$

Resort where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
its been required by government

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 60% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
No

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

HACCP

"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece

ISO 14001:2015

ISO 9001:2015

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
indoor pool, sauna, hamam, jacuzzi

Has the hotel closed during the pandemic?
No

Sani Dunes

Hotel in Sani Beach,

Greece

9.9

Excellent

From $262

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 4 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 11:00 - Check-out: 15:00

Other limitations
Generally bigger gap

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
Yes

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
No

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

HACCP

"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece

ISO 14001:2015

ISO 9001:2015

POSI-Check certificate

«Covid Shield» TUV Austria

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: We follow governmental guidlines

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Indoor Pool
Hammam and Sauna

Has the hotel closed during the pandemic?
Yes
Reopening Date: Unknown

Additional Information:
Hotel staff undergo twice per week rapid antigen and self-test

Spathi Beach Suites Kea

Hotel in Spathi ,

Greece

8.8

Excellent

From $136

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 3 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 80% of the rooms can be occupied

Does the hotel accept domestic bookings only?
Yes

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 16:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
No

Heaven Inn Suites & Terrace

Hostel in Evora,

Portugal

9.2

Excellent

From $27

$

Hostel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 16:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Clean and Safe Turismo de Portugal

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Isolar de imediato o doente em quarto designado para o efeito e contactar a Linha Saude 24 e aguardar pelos meios de assistencia, oferendo todas as condições de protecao de segurança ao doente, o quarto deve ter; telefone, mascara, luvas, alcool, agua, wc, balde do lixo, lenços, toalhetes desinfectantes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: 07/06/2020

Esperas

Hotel in Oia,

Greece

9.1

Excellent

From $247

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
National specifications apply.

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 80% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Airbnb cleaning certification

HACCP

"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece

ISO 9001:2015

World Health Organization (WHO) guidelines

WTTC Safe Travels protocols

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Isolation Protocol and Covid Hotel provide by governement

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 04 2021

Cayo Exclusive Resort & Spa

Resort in Elounda,

Greece

9.4

Excellent

From $311

$

Resort where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 4 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, other limit
2 άτομα

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 87-90% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
No

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

HACCP

"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
εσωτερική θερμαινόμενη πισίνα

Has the hotel closed during the pandemic?
No

Alsus Boutique Hotel - Adults Only

Hotel in Amoudara Herakliou,

Greece

8.9

Excellent

From $68

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 02:00 - Check-out: 12:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: November, 01 2020

Hotel BelleVille

Hotel in Sunny Beach,

Bulgaria

8.0

Very Good

From $26

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 12 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied

Does the hotel accept domestic bookings only?
Yes

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 00:00 - Check-out: 00:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
No

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

HandS of Bulgarian Ministry of Health

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
All the services are available.

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/03/2020

Additional Information:
We are ready to meet the tourists.

Aldeia Azul Resort

Resort in Lagos,

Portugal

9.2

Excellent

From $121

$

Resort where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
No

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
Yes

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

SAFEandCLEAN

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
spa, gym, public bathrooms, sauna

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 15 2020

Hotel Terriciaë Maussane

Hotel in Mouries,

France

8.7

Very Good

From $144

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
No

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, certain room types. in ground flor

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 6 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 16:00 - Check-out: 09:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

medecine du travail et ARS

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: direct chez le docteur

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
SPA

Has the hotel closed during the pandemic?
Yes
Reopening Date: 05/17/2020

Hotel Auberge St. Pol

Hotel in Knokke-Heist,

Belgium

8.8

Excellent

From $135

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 12 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 80% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

HACCP

Horeca Vlaanderen

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: app and on site

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
airport transfer

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/08/2020

Coral Blue Beach Hotel Gerakini

Hotel in Gerakini,

Greece

5.0

Rated

From $58

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
ACCORDING TO GREEK GOVERNMENT INSTRUCTIONS

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Other
BY KEEPING DISTANCING AND BY FAST CHECK IN

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 85% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
Yes

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
GYM, MASSAGE, SAUNA

Has the hotel closed during the pandemic?
Yes
Reopening Date: July, 01 2020

Relais Borgo Campello

Country House in Campello sul Clitunno,

Italy

9.1

Excellent

From $104

$

Country House where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 14:00 - Check-out: 11:00

Other limitations
1 day after

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Italian Health Ministry Directives

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Fitness Room

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 03 2020

Additional Information:
Our structure is organized with independent rooms and apartments, almost all with full equipped kitchens, so the people can choose to stay in private or not. We have Restaurant with social distancing. The SPA is for exclusive use for the room on appointment and sanyfied each time.

Phāea Blue Palace

Resort in Elounda,

Greece

9.0

Excellent

From $510

$

Resort where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 4 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
Yes

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Centers for disease control and prevention (CDC) guidelines

HACCP

"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece

ISO 14001:2015

ISO 9001:2015

Marriott Global Cleanliness Council protocol

World Health Organization (WHO) guidelines

Safe Restart by TUV Nord, ECDC

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Indoor pool, hammam, sauna and jacuzzi not available

Has the hotel closed during the pandemic?
Yes
Reopening Date: May, 13 2021

Hotels in Europe where Extra Health & Safety Measures Have Been Taken