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Summary of reviewsGarner Hotel Erlangen Süd by IHG is a top choice for travelers, particularly those journeying by car, due to its strategic and convenient location near the A3 highway. It serves as an ideal resting point for travelers headed towards various destinations like Austria, Southern Germany, Italy or Croatia. The hotel's proximity to major roadways, a large parking lot and on-site Tesla Superchargers make it especially appealing for road trips. While the hotel is situated in an industrial area, it maintains quiet and peaceful accommodations, thanks to effective soundproofing.
Guests frequently praise the breakfast at Garner Hotel Erlangen Süd by IHG for its variety, quality and the pleasant dining experience it offers. The richly diverse buffet meets most dietary preferences, despite some considering it a bit pricey. The breakfast, well acclaimed for being exceptional, is complemented by the friendly and efficient staff.
Dinner receives mixed reviews, highlighting the delicious food served when available but criticizing the restaurant's inconsistent hours and limited menu. Many guests find themselves needing to explore nearby dining options, especially during weekends or late arrivals when the hotel restaurant is closed.
The hotel's rooms are generally well-received for their cleanliness, spaciousness and modern amenities. The functionality and reasonable pricing make them a good choice for both business and leisure stays. However, some guests note that a few rooms feel outdated, have noise issues or lack proper temperature control. Cleanliness is mostly praised, although occasional lapses are mentioned.
The staff at Garner Hotel Erlangen Süd by IHG are commended for their friendliness and helpfulness, particularly the receptionists. They contribute significantly to the positive guest experience, although a few reviews mention instances of unprofessional behavior or language barriers.
Wi-Fi at the hotel is reliable for the most part with strong and steady connections reported by many guests. However, some have had issues with slow speeds or difficulty logging in.
Parking facilities are ample and particularly accommodating for Tesla owners, featuring numerous Superchargers. Though the parking is not free, the availability and convenience generally justify the cost for guests.
EV charging is another standout feature with guests appreciating the well-setup Tesla Superchargers and the availability of chargers for other electric vehicles, making it an excellent stop for EV owners.
For families, the hotel offers practical solutions like interconnected rooms and amenities for young children. However, it falls short of being a fully family-oriented hotel, lacking specific child-friendly activities or facilities.
In conclusion, Garner Hotel Erlangen Süd by IHG impresses with its strategic location, excellent breakfast service and accommodating amenities, making it a reliable and comfortable stop for travelers, particularly those on the road. Show more
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Categories
Dog Friendly Hotel
This hotel is tagged as dog-friendly.
Hotel with Parking
This hotel is listed among properties that offer parking facilities.
EV charging stations
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Cheap Hotel
Accessible Hotel
4-Star Hotel
Room Types
Standard Queen RoomThe double room offers a seating area, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.
Standard Room with Two Single BedsThe twin room provides a seating area, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
One-Bedroom SuiteThe suite features a seating area, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Standard RoomThe double room offers a seating area, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer. Rooms on the upper floors are reachable by lift.
Guest Reviews
7.8
Good
Location
Garner Hotel Erlangen Süd by IHG's location proves to be exceptionally convenient for travelers, especially those journeying by car. With close and direct access to the A3 highway, it offers seamless connectivity for those driving through Germany. The hotel is an ideal pit stop for transit travelers heading towards Austria, Southern Germany, Italy or Croatia, catering significantly to those looking for a quick, hassle-free overnight stay.
The proximity to the highway ensures that guests can resume their travels quickly and without detours, making it perfect for road trips and long journeys. Despite its closeness to the highway, the hotel maintains a peaceful environment thanks to soundproof windows that block out noise, providing a quiet and restful night.
Additionally, Garner Hotel Erlangen Süd by IHG's amenities cater to motorists with a large parking lot and Tesla Superchargers available on-site. It also sits conveniently near a petrol station and a supermarket, adding to the ease for travelers needing to make quick stops for fuel or supplies.
For those journeying to or from the Nuremberg area, the hotel is only a short drive away, making it a strategic base for exploring nearby cities while still being connected to major roadways. The location of the hotel in an industrial area, albeit remote from the city center, doesn't compromise accessibility to vital routes and makes it a functional choice for both leisure and business travelers.
In summary, Garner Hotel Erlangen Süd by IHG stands out for its strategic location that caters predominantly to transit travelers, offering essential conveniences such as easy access to highways, ample parking and quiet accommodations. This makes it a prime choice for those seeking a reliable and restful stop on their journey.
Breakfast
The breakfast experience at Garner Hotel Erlangen Süd by IHG is consistently praised for its variety and quality. Guests frequently note that the breakfast is delicious, extensive and well-prepared with many mentioning the rich and diverse buffet. The variety of options available, including fresh and appealing choices, ensures there is something for everyone. Many reviews highlight the breakfast as being very good or excellent and some even describe it as above expectations or exceptional.
Despite the mostly positive feedback, some guests feel that the price is on the higher side with a few deeming it too expensive. Nevertheless, the quality and selection often justify the cost for many visitors. The breakfast is described as cozy, enjoyable and worth the money by those who appreciate a good morning meal to start their day.
The staff's friendliness and efficiency in handling breakfast are also appreciated by guests, contributing to a pleasant dining experience. For anyone staying at the hotel, the breakfast service is a standout feature, praised for both its variety and quality, making it a notable part of the overall stay at Garner Hotel Erlangen Süd by IHG.
Dinner
Garner Hotel Erlangen Süd by IHG has received mixed reviews regarding its dining options. Guests praised the quality of the food served, describing it as delicious and the cuisine as very good. The restaurant was particularly noted for accommodating dietary intolerances, which many appreciated. However, despite the positive feedback on the food itself, many reviews mentioned significant issues with the availability of the restaurant and its offerings.
A recurring theme in the reviews is the closure of the restaurant and bar during the evenings and weekends, which caught several guests by surprise as they were expecting to dine at the hotel. More than a few guests were disappointed to find that the restaurant was closed without prior notification, sometimes only serving breakfast.
For those who did manage to dine at the restaurant, the menu appeared to be very limited, often restricted to just a few types of pizza or simple reheated dishes like vegetarian lasagna. Some also noted that the dinner selection seemed inadequate or disappointing with limited options for both food and drinks.
Despite these limitations, guests found the hotel’s location convenient for visiting Nuremberg by car and mentioned that there were several nice restaurants nearby. This can be a useful alternative, although some wished for more diverse choices without having to leave the hotel.
In conclusion, while the quality of the food at Garner Hotel Erlangen Süd by IHG is well-regarded, the inconsistent availability and limited dinner options are significant drawbacks. Future guests should be prepared to explore nearby dining options, especially if staying over weekends or arriving late.
Rooms
The rooms at Garner Hotel Erlangen Süd by IHG receive generally favorable feedback from guests, who appreciate their cleanliness, spaciousness and comfort. The rooms are described as very large, neat, modern and beautifully furnished with some equipped with bathtubs and modern amenities. Many guests also note the functionality and reasonable pricing of the rooms, making them an excellent choice for an overnight stay or for business travelers.
While the size and cleanliness are often highlighted positively, there are recurring mentions of some rooms being outdated and in need of renovation. Noise issues are frequently brought up, particularly for rooms located near elevators or facing the highway and several reviews mention poor soundproofing which allows hallway chatter and neighboring room sounds to permeate. Temperature control appears to be a problem in some cases with rooms being either too cold or too hot and a few reviews mention the lack of air conditioning.
In terms of bed comfort, opinions are mixed with some guests noting that they found the beds too narrow or hard. Though the bathrooms are generally considered clean and functional, their size varies with some being too small for comfort. Additionally, the cleanliness occasionally falls short of expectations with reports of spiderwebs, musty smells and occasional lapses in room upkeep.
Overall, for those who prioritize spacious, clean and well-equipped rooms, Garner Hotel Erlangen Süd by IHG seems to be a solid choice, though those sensitive to noise or temperature fluctuations may want to request specific room locations or ensure issues are addressed upon check-in.
Beds
Garner Hotel Erlangen Süd by IHG offers varying experiences when it comes to sleeping arrangements with many guests highlighting the comfort and size of their beds. Generally, beds are described as comfortable with some guests even using terms like "delicious beds" and "super comfortable." The mattresses receive positive feedback for being pleasantly firm and the availability of multiple pillows to suit different preferences is appreciated.
However, the experiences are not uniform. A portion of the guests found the beds either too soft or too hard and some mentioned that the beds and bedding were in need of an upgrade. A few reviews pointed out issues such as stained sheets, old beds and beds that were not sturdy enough. Despite these occasional complaints, the overall sentiment leans towards a satisfactory sleep experience with many guests content with the quality of the beds and the clean bed linens. The spaciousness of the rooms and the modern equipment are additional assets that complement the comfort of the beds.
In summary, while Garner Hotel Erlangen Süd by IHG makes an effort to provide a cozy and pleasant sleep environment, there are areas for improvement to ensure a more consistent level of comfort for all guests.
Cleanliness
Garner Hotel Erlangen Süd by IHG garners a mix of feedback when it comes to cleanliness, though many guests have highlighted positive experiences. The rooms are often described as very clean, neat and well-organized, contributing to an overall tidy ambiance throughout the hotel. The spacious and modern decor of the rooms, along with clean beds and facilities, also consistently impresses visitors. Numerous reviews mention the hotel's general spick-and-span condition, emphasizing the satisfactory upkeep of both rooms and public areas.
However, not all reviews are glowing. Some guests have reported cleanliness issues, particularly in the bathrooms, which sometimes show signs of neglect such as lime buildup or mold. A few have encountered unclean rooms upon check-in or noted that surfaces and carpets appeared worn or dirty. These criticisms suggest inconsistencies in the hotel’s housekeeping standards, which could potentially detract from an otherwise pleasant stay.
On the brighter side, the hotel's reception area and the overall scent of cleanliness throughout have been commended. Other positives include the clean, spacious bathrooms and well-maintained facilities. Despite some lapses in specific areas, particularly with older fixtures or occasional lapses in thorough cleaning, the majority of feedback points towards a generally clean and comfortable environment at Garner Hotel Erlangen Süd by IHG.
Staff
The reviews for the staff at Garner Hotel Erlangen Süd by IHG generally paint a positive picture. Numerous guests singled out the team's friendliness and helpful nature, particularly highlighting the reception staff's accommodating and professional attitude. The reception is noted to be open 24/7, facilitating smooth check-ins even at odd hours and efficient handling of parking and other guest needs. Many appreciated the personal attention and welcoming atmosphere provided by the receptionists.
A few reviews did touch upon less favorable experiences, citing occasional unprofessional behavior or slow service, especially during late hours. Some guests mentioned interactions with indifferent or condescending staff and a lack of English proficiency among certain employees.
Nevertheless, the prevailing sentiment underscores a consistently friendly, accommodating and attentive staff committed to providing a positive guest experience. Their professionalism, as well as their readiness to assist and solve problems, appears to leave a lasting impression on many visitors.
Wi-Fi
Garner Hotel Erlangen Süd by IHG offers complimentary Wi-Fi as part of the room rate. Guests have had varied experiences with the hotel's internet services. On the positive side, many reviews highlight the Wi-Fi as being strong, steady, reliable and fast. The connection generally works well with several guests specifically noting that the Wi-Fi worked perfectly during their stay. However, some guests faced challenges, including difficulty logging in, slow speeds and instances where the Wi-Fi did not work at all. Despite these occasional issues, the overall feedback suggests that the Wi-Fi at Garner Hotel Erlangen Süd by IHG is generally satisfactory for most guests.
Parking
Garner Hotel Erlangen Süd by IHG boasts ample and spacious parking options, providing convenience for guests. With a large parking area and Tesla superchargers right outside the door, those driving electric vehicles are particularly well-catered for. The parking facilities are highly accessible and include options for longer vans. Additionally, parking is available both in front of the hotel and in a private, on-site car park, making it easy for guests to find a spot.
However, it’s important to note that parking is not free; the hotel charges a fee ranging from 4 to 7 euros per day. This fee covers the use of secure, spacious parking lots with several Tesla charging stations included. While some reviews mention the cost of parking as an extra and unexpected charge, others consider it a reasonable price given the convenience and availability.
Overall, the parking situation at Garner Hotel Erlangen Süd by IHG is highly regarded with plenty of space and excellent facilities, despite the additional cost.
EV charging stations
Garner Hotel Erlangen Süd by IHG is highly praised for its electric vehicle charging amenities, particularly for Tesla users. The hotel boasts ample parking spaces equipped with numerous Tesla Superchargers, conveniently located right in front of the building. Guests appreciate the ease of charging their Teslas directly on-site, highlighting the excellent and fast charging infrastructure available.
While there are about ten clearly visible Tesla chargers, there are also a couple of less accessible chargers for other electric vehicles. Some reviews indicate that one of these chargers may occasionally be out of service. Despite this minor shortcoming, the overall sentiment is positive with Superchargers being described as brilliant and well-setup.
The hotel's proximity to the motorway further enhances its appeal for travelers seeking quick access to reliable EV charging options. With plenty of charging stations right within the hotel area, Garner Hotel Erlangen Süd by IHG effectively caters to the needs of electric vehicle owners, making it a convenient stop for both overnight stays and quick charging sessions.
Family
Garner Hotel Erlangen Süd by IHG offers a blend of experiences for families, though opinions are mixed. The hotel's amenities include options for families like interconnected rooms and low sinks seemingly designed for children. This can be particularly convenient for keeping an eye on the little ones. Additionally, the availability of a water boiler is helpful for preparing baby formula and there's a friendly atmosphere that makes it a welcoming stop for families on long journeys.
However, there are notable shortcomings. While some guests found family rooms with bunk beds to be perfect for their needs, others were disappointed by the lack of amenities like playgrounds or brochures about local excursions. The hotel has been described as not specifically catering to families and some guests found the absence of toddler beds and child-focused activities a downside.
In summary, Garner Hotel Erlangen Süd by IHG is suitable for short stays and offers practical solutions for families, but those seeking a full family-oriented experience with child-specific facilities may need to look elsewhere.
Accessible
Select Hotel Erlangen stands out for its accessible location, making it convenient for travelers. The hotel is easily accessible by public transportation and has direct access to the highway, facilitating smooth travel. There is an elevator providing access to the higher floors, ensuring ease of movement within the hotel.
The hotel offers large parking lots that can accommodate longer vans, though there is a charge and the parking area is not monitored. While there are handles in the shower and bathroom to assist guests, some rooms present challenges for wheelchair users, particularly in the bathroom area. However, the staff are commended for their proactive approach in resolving issues, ensuring that guests can continue their stay comfortably.
Despite its strong points in accessibility, it is worth noting that the hotel lacks air conditioning and refrigerators in the rooms and the elevator can be a bit noisy. Overall, Select Hotel Erlangen provides good accessibility and service, though certain areas could benefit from improvements for better comfort and convenience for all guests.
Dog Friendly
Garner Hotel Erlangen Süd by IHG is notably pet-friendly and welcomes canine companions with open arms. The hotel goes the extra mile to ensure pets are accommodated comfortably, including providing dog hangers for rooms and even biscuits for dogs. Guests appreciate the ability to bring their pets along, reinforcing the hotel's commitment to being dog-friendly. There are multiple mentions of the hotel charging an additional fee for pets, which varies slightly, but generally falls around 15 euros. This fee is considered fair by most pet owners, who value the ability to travel with their furry friends. While some reviews mention a slightly higher charge of up to 30 euros, the consensus remains positive towards the pet inclusivity of Garner Hotel Erlangen Süd by IHG.
No, Garner Hotel Erlangen Süd by IHG doesn't have any pool.
No, a spa isn't available at Garner Hotel Erlangen Süd by IHG.
Yes, Garner Hotel Erlangen Süd by IHG welcomes dogs.
Yes, parking facilities are available at Garner Hotel Erlangen Süd by IHG.
No, Garner Hotel Erlangen Süd by IHG doesn't have a gym.