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Summary of reviewsBest Western Hotel Erlangen consistently receives positive feedback for its strategic location, excellent breakfast offerings, and welcoming environment. Conveniently situated near the motorway yet maintaining a peaceful atmosphere, the hotel provides easy access to Erlangen's center, making it an ideal base for both business travelers and tourists. Guests appreciate being able to explore the charming old town with its shops and restaurants, all within walking or biking distance.
The breakfast at the hotel is a standout feature, earning high praise for its variety and quality. The extensive buffet offers a wide range of items, from freshly baked rolls to smoked salmon and fresh juices, ensuring guests have a satisfying start to their day. Breakfast service is particularly noted for its attentiveness, which enhances the overall dining experience.
Rooms at the hotel are highlighted for their spaciousness, cleanliness, and soundproofing, providing a comfortable and tranquil stay. The inclusion of practical amenities such as small kitchens and well-designed furnishings contributes to guest satisfaction. The hotel is lauded for its impeccable maintenance and elegant interior design, which create a pleasant and welcoming atmosphere.
The exceptional staff at Best Western Hotel Erlangen bolster the positive experience with their friendliness and professionalism. From the reception team to housekeeping, guests frequently commend the staff's dedication to service, adding a personalized touch to their stay.
However, the hotel's Wi-Fi service receives mixed reviews, as some guests experience connectivity issues. Nonetheless, the on-site secure parking, including charging stations for electric vehicles, is appreciated, although the limited height of the garage could be a constraint for larger vehicles.
Overall, Best Western Hotel Erlangen is well-regarded for its comfortable beds, although opinions vary on mattress firmness, and strategic amenities for business travelers, making it a valuable choice for a range of guests seeking comfort and convenience. Show more
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Categories
Family Friendly Hotel
Offers maisonette suites that provide ample space for families. Provides options for guests with dietary requirements. Allows pets.
Dog Friendly Hotel
This hotel welcomes dogs and may allow other pet types upon approval. They provide convenient travel options and offer rooms for families.
Hotel with Parking
This hotel offers parking, making it convenient for guests traveling with their own vehicles. It provides easy access to local attractions in Erlangen.
EV charging stations
Accessible Hotel
This hotel is recognized as one of the "barrier-free hotels in Erlangen." It provides marked disabled parking spaces and ensures wheelchair access to common and public areas, with an elevator available for guests.
Hotel with EV Charging Stations
The hotel provides two charging stations with a Type 2 connection for electric vehicles in its underground car park. These charging stations are available for a fee.
3-Star Hotel
This hotel is located within reasonable distance to the city center. It offers spacious rooms and a helpful front desk. The hotel provides essential amenities for a pleasant stay.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Hotel with Gym
Room Types
Standard Twin Room - Quiet LocationThe twin room features a tea and coffee maker, a safe deposit box, as well as a private bathroom boasting a bath or a shower and a hairdryer. This twin room has a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Suite with Double BedA kitchenette equipped with a refrigerator, kitchenware and a tea and coffee maker is available for cooking and storing food. A seating area with a flat-screen TV, a desk and a private bathroom are provided in this suite.
Standard Queen Room The single room provides a tea and coffee maker, a safe deposit box, as well as a private bathroom featuring a bath or a shower and a hairdryer. This single room features a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Standard Twin RoomThe twin room offers a tea and coffee maker, a safe deposit box, as well as a private bathroom boasting a bath or a shower and a hairdryer. This twin room has a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Standard Room with Three Single BedsThe triple room provides a tea and coffee maker, a safe deposit box, as well as a private bathroom featuring a bath or a shower and a hairdryer. This triple room features a carpeted floor, heating and a flat-screen TV. The unit offers 3 beds.
Guest Reviews
8.0
Very Good
Location
Best Western Hotel Erlangen boasts a remarkable location that consistently earns praise from its guests. Perfectly situated with easy access to the motorway, the hotel's proximity enables effortless travel for those on the road. Despite being near the highway, guests appreciate the tranquility of the area, ensuring a peaceful stay. The hotel's placement is ideal for both business appointments and leisurely exploration, with the center of Erlangen just a short walk or bike ride away. This convenient location offers guests the opportunity to discover the charming old town, filled with delightful shops and restaurants, all within a comfortable walking distance. Moreover, the modern amenities such as clean and comfortable rooms, combined with excellent service and a hearty breakfast, contribute to an overall favorable experience. Whether for a transit stop or an extended visit, Best Western Hotel Erlangen offers an excellent base from which to explore the area.
Breakfast
Visitors to Best Western Hotel Erlangen consistently praise the breakfast offerings, highlighting its variety and quality. Guests note that the breakfast buffet is extensive, with a wide selection of food items, which include various types of rolls, cold cuts, cheeses, fresh salmon, and tomato-mozzarella dishes. Many reviews mention the plentiful and well-stocked breakfast options, which are complemented by tasty espresso and an abundant selection of juices and coffee.
Several guests appreciate the personalized touch and attentive service that accompanies breakfast, contributing to an overall satisfying experience. Despite some comments about the cost of breakfast being relatively high, especially when not included in the room price, many feel that the quality and variety make it worth the expense. Guests have pointed out that the hearty and balanced breakfast provides a good start to the day, keeping them satiated for several hours.
The buffet starts at an optimal time of 7:00 and is noted for being constantly replenished, ensuring freshness and availability for all guests. The affordable pricing for such a comprehensive spread, particularly for a three-star establishment, is appreciated by many. Overall, the breakfast at Best Western Hotel Erlangen appears to be one of its standout features, with its top-notch selection and attentive service earning high marks from guests.
Rooms
Best Western Hotel Erlangen seems to offer guests a reassuring experience when it comes to room comfort and cleanliness. The rooms stand out for their spaciousness, often described as large or very spacious, with some even featuring a small kitchen inside for added convenience. Guests consistently remark on the cleanliness and tidiness of the rooms, noting that they are well-maintained and in excellent structural condition. Rooms are not only clean but also soundproof, providing a peaceful environment for relaxation.
The hotel goes beyond mere functionality with nicely designed rooms that ensure comfort; guests appreciate the good amenities provided. Practical details like the appropriate toilet height contribute to the overall comfort of the stay. The rooms are quiet, even those facing inward, enhancing the tranquil atmosphere. Overall, travelers can expect rooms that are bright, friendly, and meet a high standard, both in terms of space and upkeep, making them a reliable choice for a comfortable stay.
Beds
Best Western Hotel Erlangen offers a mixed yet mostly positive experience when it comes to the comfort of its beds. Many guests have praised the beds, describing them as comfortable, with terms like "super comfi" and "very comfortable" frequently mentioned. A good mattress and stable pillow seem to enhance the sleep experience for many, with some describing the bed as a dream. Comfortable rooms with ample space further contribute to a restful atmosphere.
However, there are recurring remarks about the softness of the mattresses, with some guests finding them a bit too soft for their liking. This softness may lead to a less sturdy feel, which has been noted in the reviews. Additionally, some guests pointed out that the beds were actually two single ones pushed together instead of true double beds. Despite these occasional critiques, the general consensus leans toward a pleasing level of comfort, complemented by the overall room experience.
Cleanliness
Best Western Hotel Erlangen consistently earns high praise from guests for its impeccable cleanliness, offering a harmonious blend of functionality and modern aesthetics. Visitors frequently remark on the hotel's bright and friendly atmosphere, accentuated by spotless interiors that exude a welcoming ambiance. The rooms are not only large and well-appointed but are also maintained to the highest standard, ensuring comfort and satisfaction for all who stay. Guests have noted that each room is soundproof, adding to the tranquility of their experience. Functional yet cozy furnishings contribute to its charm, while the elegant bathroom design optimizes space without compromising on style. Overall, the hotel's dedication to cleanliness and maintenance receives glowing recognition, creating a pleasant environment for a restful stay.
Staff
The Best Western Hotel Erlangen stands out for its exceptional staff, who consistently receive praise for their friendliness and willingness to assist guests. The team is described as incredibly approachable and solution-oriented, always going the extra mile to provide great service. Many guests appreciate their attentiveness and professional demeanor, particularly the reception personnel, who are noted for their courteous and accommodating nature. The front desk staff, especially, leave a lasting impression with their consistent friendliness and attentiveness. Overall, the dedicated and helpful service provided by the hotel's staff greatly enhances the guest experience, complementing the clean, well-maintained accommodations and a highly rated breakfast buffet.
Wi-Fi
Visitors to the Best Western Hotel Erlangen have varied experiences with the hotel's Wi-Fi service. While some guests appreciate the complimentary internet with good speed, others encounter significant issues, such as poor reception, inadequate coverage, and signal dropouts. In certain rooms, such as room 115, the Wi-Fi signal struggles to reach inside, leading to inconveniences for guests who rely on stable internet access. Despite these connectivity challenges, guests do find some satisfaction in the garage facilities, which offer a secure space for their vehicles. Overall, the feedback suggests that while the provision of free Wi-Fi is a positive aspect, improvements in reliability and coverage could enhance the stay experience at the hotel.
Parking
The Best Western Hotel Erlangen boasts a convenient parking experience for its guests. The hotel offers its own secure underground parking, equipped with charging stations, making it a practical choice for those with electric vehicles. While the parking comes at an additional cost, it remains affordable and reasonably priced, with rates such as 6 to 11 euros per day commonly mentioned. Guests highlight the ample availability of parking on-site and appreciate the easy access from the garage directly to the hotel. Additionally, the location of the hotel provides bonus convenience, being within easy reach of local restaurants and the city center. Some guests note that while the underground garage is a good parking option, its limited height could be a consideration for larger vehicles. Overall, the available parking facilities at the hotel contribute positively to the overall satisfaction of the guests.
Business
Best Western Hotel Erlangen stands out as an ideal choice for business travelers looking for convenience and comfort. It is recognized as a great hotel in Erlangen, offering good value for money and making it affordable for business trips. Guests highlight the large and spacious rooms, which contribute to a pleasant and comfortable stay. The hotel provides a varied and plentiful breakfast, allowing for a great start to the workday. Its business traveler-friendly amenities and strategic location make it an excellent option for those in the area for a few nights. Overall, the hotel is deemed very suitable for business purposes.
No, Best Western Hotel Erlangen doesn't have any pool.
No, a spa isn't available at Best Western Hotel Erlangen.
Yes, Best Western Hotel Erlangen welcomes dogs.
Yes, parking facilities are available at Best Western Hotel Erlangen.