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Summary of reviewsNH Erlangen enjoys high praise for its central and accessible location, nestled in the heart of Erlangen and within easy walking distance to the city center, shops, restaurants and the railway station. Despite its prime, centrally positioned next to the pedestrian zone, the hotel maintains a peaceful ambiance, offering quiet stays ideal for both business and leisure travelers. The convenience extends to drivers as well with an easily accessible highway and an on-site underground car park.
The breakfast experience at NH Erlangen is a standout feature, celebrated for its rich variety and high quality, including fresh fruits, extensive choices and numerous gluten-free options. The friendliness and attentiveness of the breakfast service add to the positive experience. While some have noted the breakfast's price to be a bit steep, the consensus remains that it is a memorable part of any stay.
Dinner is also highly regarded with guests frequently praising the tasty food and excellent service at the on-site restaurant and bar. The fast and uncomplicated dinner service, combined with the friendly bar staff, makes dining at the hotel a pleasant experience.
The rooms at NH Erlangen are described as clean, spacious, well-furnished and comfortable with many guests appreciating the modern decor and top-notch facilities. Though some guests noted outdated aspects in certain rooms and occasional noise issues, the overall impression is positive.
Cleanliness is a consistent highlight with numerous guests praising the spotless conditions of rooms and public areas, complemented by rigorous hygiene measures. Though minor issues have been reported, they do not significantly detract from the hotel’s reputation for cleanliness.
The staff at NH Erlangen receive glowing reviews for their friendliness, helpfulness and professional service. Guests repeatedly highlight the prompt and competent reception team, as well as the exceptionally attentive breakfast service, contributing to an overall welcoming and supportive environment.
While the free Wi-Fi has received some criticism for its poor quality and unstable connection, an upgraded, more reliable option is available for an additional fee.
The underground parking garage is spacious and generally easily accessible with the added convenience of charging stations for electric cars. However, the relatively high parking fees and occasional capacity issues during busy times are noted.
Many guests report positive experiences with the hotel’s beds, finding them comfortable and conducive to a good night's sleep, despite a few complaints about firmness and bedding arrangements.
NH Erlangen generally meets the expectations of its four-star rating, providing a professional environment suitable for business travelers with convenient facilities and a well-received conference area. Although Wi-Fi and certain other areas could benefit from improvements, the hotel remains a favorable choice for both leisure and business guests. Show more
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Hotel Taking Steps Towards Sustainability
NH Erlangen has a Bioscore level C certification, indicating a commitment to sustainability. The hotel implements waste separation for recycling, processes to minimize food waste, and promotes locally sourced food. An electric vehicle charging station is available on-site.
Family Friendly Hotel
Offers soundproofed rooms and leisure facilities. Provides a comfortable stay with amenities suitable for families.
Dog Friendly Hotel
This hotel is pet-friendly. Its location offers convenience for accessing local amenities and walking areas.
Hotel with Parking
Offers indoor on-site parking with an EV charging station for €21 per day. Off-site parking is also available for €7 per day.
EV charging stations
Hotel with EV Charging Stations
The hotel offers an EV charging station (Type 1) and indoor parking is available for €21.00 per day.
Business Hotel
4-Star Hotel
Room Types
Standard Twin/Double RoomThis room features a desk, a flat-screen TV, air conditioning. The private bathroom comes with a shower.
Superior Twin RoomA large desk and chair, a lounge chair, a sofa, armchairs, satellite TV, WiFi, and individually controlled air conditioning. The bathroom comes with a shower.
Standard Single RoomThis room for single use features a desk, a flat-screen TV, air conditioning. The private bathroom comes with a shower.
Superior Twin Room with Extra Bed (2 adults + 1 child)A large desk and chair, a lounge chair, a sofa, armchairs, satellite TV, WiFi, and individually controlled air conditioning. The bathroom comes with a shower. An additional bed can be added upon request to fit two adults and a child up to 12 years.
Superior Twin Room with Extra BedThis triple room has air conditioning.
Deluxe Twin RoomThis double room features air conditioning.
Deluxe Twin Room with Extra Bed (2 adults + 1 child)This double room has a tea/coffee maker, soundproofing and seating area.
Deluxe Twin Room with Extra BedThis triple room features air conditioning.
Guest Reviews
8.1
Very Good
Location
NH Erlangen's location receives high praise from guests for its centrality and accessibility. The hotel is situated in a prime spot, right in the heart of Erlangen with the city center just a few minutes' walk away. It's perfectly positioned next to the pedestrian zone, making it easy to explore local shops, restaurants and supermarkets. Guests appreciate how the hotel is conveniently near the main street and within close proximity to the railway station, making transport connections simple and efficient.
For those traveling by car, the highway is easily accessible and the on-site underground car park adds a layer of convenience. Despite being centrally located, the hotel offers a peaceful ambiance, allowing guests to enjoy quiet stays. This combination of centrality and tranquility enhances the appeal of NH Erlangen as an ideal base for both business and leisure visitors. Proximity to event locations like the Heinrich-Lades-Halle also makes it a preferred choice for concert-goers. Overall, guests commend the hotel for providing top-notch comfort in a fantastically central setting.
Breakfast
In the heart of Erlangen lies the NH Erlangen, a hotel celebrated for its breakfast offerings. Guests have consistently praised the breakfast experience, highlighting its rich variety and high quality. Many describe the breakfast as excellent with fresh fruits and vegetables, extensive choices and numerous gluten-free options. The buffet offers an array of selections from perfectly cooked omelettes to freshly brewed filter coffee and grapefruit juice. Service is frequently noted as exceptionally friendly and attentive, often enhancing the overall dining experience.
The breakfast buffet is known for being plentiful, diverse and very well-organized, receiving commendations for its cleanliness and appealing presentation. Despite the richness of options, a few guests noted areas for improvement, mentioning that some items, like rolls, could still be improved, though alternatives remain tasty. While the breakfast's price has been flagged by some as a bit steep, the consensus remains that its quality and variety make it a memorable part of the stay.
Overall, the extensive and high-quality breakfast at NH Erlangen, coupled with exceptional service, makes it a definite highlight, despite the occasional concerns regarding cost and excessive packaging waste.
Dinner
For those planning a stay at NH Erlangen, the dining experience stands out as a positive aspect of the hotel. Guests frequently highlight the quality of meals enjoyed at the on-site restaurant and bar, often describing the food as tasty and the service as excellent and friendly. The bartender also receives high praise for friendly and accommodating service, contributing to an enjoyable dining atmosphere. Guests who dined at the hotel bar for multiple evenings reported consistent satisfaction with both the service and the taste of the dishes offered. Additionally, the dinner service is characterized as fast and uncomplicated, making it convenient for those looking to enjoy a meal without hassle. Overall, the hotel's dinner options are well-received, making it a commendable choice for dining during one's stay.
Rooms
NH Erlangen receives mostly positive feedback about its rooms from guests. The rooms are frequently described as clean, spacious and well-furnished with many referring to them as comfortable and equipped with necessary amenities such as coffee machines, kettles and large single beds. Some guests appreciated the modern decor and top-notch facilities, as well as the very comfortable beds. Rooms on higher floors and certain upgraded options were highlighted for their spaciousness and impressive views.
However, there are complaints about certain aspects. Some rooms and bathrooms are considered outdated and show signs of wear and tear, such as half-broken furniture and old bathroom fixtures. Guest concerns include noise from hallways or nearby areas, inadequate room cleanliness on some occasions and poor bathroom infrastructure, particularly for senior guests. Despite these issues, the overall impression is that NH Erlangen provides clean, functional and well-sized rooms that meet general traveler expectations.
Beds
NH Erlangen features a mix of opinions regarding the comfort of its beds, but the majority of guest reviews highlight a positive experience. Many visitors found the beds to be comfortable, clean and equipped with two different-sized pillows, catering to individual preferences. The presence of large single beds and extremely comfortable king-sized beds was particularly appreciated. Guests also mentioned the beds were generally good with clean and comfortable mattresses contributing to a pleasant stay.
However, some guests experienced issues, noting that the beds were either too hard or rock hard, which could be problematic for those with specific comfort needs. Additionally, there were isolated remarks about bed covers not staying in place and the inconvenience of being assigned separated beds despite booking a double bed room. Despite these minor inconveniences, the overall consensus leans toward a favorable impression of NH Erlangen's bed quality, making it a viable option for travelers prioritizing a good night's sleep.
Cleanliness
The NH Erlangen garners consistent praise for its cleanliness from various guest reviews. Visitors frequently highlight the spotless and well-maintained conditions of the rooms and public areas, often describing the environment as clean, tidy and hygienic. Specific remarks include exceptionally clean rooms and facilities with many noting that everything feels modern and very clean. Guests appreciate the hotel's comprehensive hygiene measures, encompassing masks, gloves and disinfection protocols.
While the overall sentiment is positive, a few reports mention isolated incidents that detract from the otherwise high standards. These include mold in the shower, hair in the bathroom and stained towels. Some reviews also point out that certain aspects could be better maintained, such as windows that appeared to not have been cleaned for a year and a grubby men's toilet on the ground floor. A few guests experienced inconveniences like cleaning staff waking them up early or finding remnants from previous occupants.
In summary, despite minor issues, guests of NH Erlangen generally enjoy a very clean, well-kept environment, contributing positively to their stay.
Staff
The reviews for NH Erlangen consistently highlight the impressive quality of service provided by the hotel's staff. Guests emphasize the friendliness, helpfulness and accommodating nature of the employees. The reception staff receive particular praise for their promptness and competence, making check-in and check-out a smooth experience. Breakfast service is also noted for its phenomenal and attentive service. Descriptions such as extremely friendly, professional, welcoming and supportive are used repeatedly to describe the staff across all areas of the hotel. Overall, the team at NH Erlangen stands out for their dedication to providing exceptional guest experiences, making the stay pleasant and comfortable for visitors.
Wi-Fi
NH Erlangen offers free Wi-Fi, although many guests have expressed concerns about its quality. The connection is described as poor with slow and unstable signals that can be frustrating to navigate. Some mentioned that logging in was unnecessarily complicated. Despite these drawbacks within the hotel premises, there generally seem to be no major issues beyond the Wi-Fi. For those needing a more reliable internet connection, an upgrade is available for an additional fee. Visitors should keep these points in mind when planning their stay.
Parking
NH Erlangen offers the convenience of an underground parking garage directly beneath the hotel, which guests find spacious and easily accessible. These parking facilities, while considered good and secure by many, come at a relatively high cost— noted to be around €14 to €15 per day. Some guests feel that the parking fees could be reduced or even included in the room price.
The garage generally has ample space, though there have been instances where reserved spots were unavailable, leading to concerns about limited capacity, particularly during busy times. Despite this, the ease of access and the presence of charging stations for electric cars are well-appreciated features.
However, construction work on nearby streets has occasionally complicated access to the garage. These issues, along with safety protocols for COVID-19, such as restricted elevator usage from the garage, have occasionally hindered convenience.
Overall, while NH Erlangen's underground parking is deemed perfect and spacious by many, the relatively high fees and occasional capacity issues may leave some guests exploring alternative options.
4 Star
NH Erlangen is generally perceived as living up to its four-star rating with several guests affirming that it fits the classification accurately. Visitors appreciate that the hotel aligns with the expectations set by its star rating. However, some areas, such as the hallways between elevators and rooms, have drawn criticism for not meeting the typical ambiance of a four-star establishment. Additionally, the WiFi quality has been mentioned as not being up to standard. While some reviews highlight these drawbacks, the overall consensus supports the hotel's four-star status.
Business
NH Erlangen is well-regarded among business travelers for its convenient location, particularly its close proximity to the highway, making it an ideal choice for business trips and stop-overs. The hotel offers good facilities that cater specifically to the needs of professionals, including a conference area that has received positive feedback. Although some guests have noted that the Wi-Fi could be improved and the check-in process can be quite bureaucratic, many express their intention to stay here again during future business visits to Erlangen. Overall, NH Erlangen is considered a very good option for business travelers seeking a professional environment.
No, NH Erlangen doesn't have any pool.
No, a spa isn't available at NH Erlangen.
Yes, NH Erlangen welcomes dogs.
Yes, parking facilities are available at NH Erlangen.