Sheraton Edison

Edison, 125 Raritan Center Parkway40.519362,-74.339783(Show on Map)

7.2

Good

Checkin - Checkout datesFri, 16 Oct - Sat, 17 Oct16 Oct - 17 Oct

Info

Summary of reviews

Summarized by AI

Sheraton Edison enjoys a prime location in a serene and accessible spot, providing guests with the tranquility of a peaceful retreat combined with the convenience of being near stores, restaurants, and a convention center. The free parking and overall value make it an attractive choice for travelers. The cleanliness of the hotel and its rooms generally receives positive feedback, contributing to a comfortable stay, although a few guests note occasional lapses in attention to detail. The staff at Sheraton Edison is highly regarded for their friendliness and dedication to providing excellent customer service, creating a warm atmosphere that enhances the guest experience. This commitment to hospitality often results in smooth check-ins and pleasant interactions throughout the hotel. Room accommodations vary, with many guests complimenting their cleanliness, modernity, and spaciousness. However, some rooms retain a vintage charm, and there are reports of inconsistent comfort levels regarding bedding, as well as temperature fluctuations and occasional musty odors. While breakfast offerings meet basic expectations, mixed reviews highlight a need for improvement in value and service, as the pricing and service inconsistencies are noted by some guests. Beds at the Sheraton Edison elicit diverse opinions, with several guests finding them comfortable, but others expressing dissatisfaction due to softness or comfort issues. Despite these variations, the provision of ample pillows is appreciated. Overall, Sheraton Edison delivers a generally positive experience through its strategic location, friendly staff, and comfortable accommodations, though a few areas could benefit from enhancements to ensure consistently high guest satisfaction.

Categories

Dog Friendly

Questionnaire

Answers last updated by Sheraton Edison

Do you accept dogs in all rooms?No, some rooms only:

Is there an extra charge?Yes, $ 50.00 per night

Should the dog owner notify you before checking in?Not necessarily

What is the maximum number of dogs per room?Up to 2 dogs are allowed in each room.

Is there a maximum weight of dogs accepted?Yes

Are there any leash-free play areas?No

Should the dog be kenneled at all times in the room?No

Should the dog be kenneled/kept in a pet carrier at all times in public areas?Yes

Should the dog remain leashed at all times in the room?No

Should the dog remain leashed at all times in public areas?Yes

Are the dogs allowed on the furniture?Yes

Are the dogs allowed on beds?Yes

What are the basic requirements to accept a dog?

Must not be aggressive

Must be clean

Must not have fleas

Owners must clean pet waste immediately

Owners are responsible for any damage caused by the dog

Must not bathe in the bathtub

Must not be left unattended in the room

Is there a refundable deposit to guard against damages?No

Except for dogs, do you also accept other pets?Yes

Do you have a written and comprehensive pet policy available on request?Yes

Health & Safety

Questionnaire

Answers last updated by Sheraton Edison

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?No

Do you perform temperature checks upon guests' arrivals?No

Do you ensure contactless check-in/check-out?Yes, by using an app

Do the hotel's main entrance doors open automatically?Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 48 hours.

Is there an option for no in-room housekeeping during a guest's stay?Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?No

Does the cleaning crew wear appropriate personal protective equipment?Yes

Do you sanitize the common areas?Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?No

Are luggage trolleys sanitized after each use?Yes

Do you sanitize guests' keys/cards?Yes

Do you provide thorough cleaning of the rooms?Yes

Are all employees trained and monitored to follow a cleaning protocol?Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes

Limitations

Are elevator rides limited?Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?Yes

Does the hotel operate at a limited capacity?No

Does the hotel accept domestic bookings only?No

Do you allow people who don't stay or work at the hotel to enter its premises?No

Do you allow people who don't stay at the hotel to enter the rooms?Yes

Have you altered check-in / check-out hours to allow more time between departures and arrivals?No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?No

Do you provide disinfecting wipes in each room?Yes

Are there hand sanitizing stations throughout the hotel?Yes

Is there a sanitizing sprayer for shoes outside each room?No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes

Do you use physical distancing markers?Yes

Do you use delivery robots to get stuff to guests' rooms?No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?No

Are rugs removed from guest rooms?No

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?No

Are air purification and sanitization devices installed?No

Are linens, towels and laundry washed in accordance with the official guidelines?Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?Yes

Do you offer single-serve options instead of buffets for breakfast?Yes

Do you offer contactless delivery for in-room dining?Yes

Has there been a person appointed to supervise the correct implementation of the measures?Yes

Do you check temperature for all onsite staff on a scheduled basis?Yes

Do your staff practice social distancing guidelines?Yes

Are there dedicated isolation zones on property?No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes

Is there a doctor available either on-site or on-call?No

Has the hotel closed during the pandemic?No

Parking

AI-generatedThis hotel offers on-site parking, making it convenient for guests with vehicles. Its location in Edison also provides easy access to major highways.

EV charging stations

Accessible

AI-generatedThis hotel has wheelchair accessibility throughout its grounds and offers wheelchair-accessible parking. Accessible room options include King Rooms with Adapted Tub - Mobility and Hearing Accessible and King Rooms with Roll-in Shower - Mobility and Hearing Accessible.

Gym

AI-generatedSheraton hotels usually have well-maintained fitness facilities, offering a range of equipment for a comprehensive workout.

EV charging stations

AI-generatedThis hotel in Edison provides EV charging stations for electric vehicles.

Heated Pool

AI-generatedThe Sheraton Edison features a heated indoor pool with stated operating hours. The pool area includes available amenities such as showers, lockers, changing facilities, and towels.

Honeymoon

Romantic

Business

Small

4 Star

Room Types

Club level, Suite, 1 King

Double Room - Disability Access

Double Room with a Roll In Bed - Disability Access

King Room

Room Selected at Check-In

Standard Double Room

Standard Double Room with Two Double Beds

Standard King Room

Traditional Double Room with Two Double Beds

Traditional King Room

Guest Reviews

7.2

Good

Review Summaries

Summarized by AI

Location

Nestled in a serene spot, Sheraton Edison boasts a commendable location that guests appreciate for its convenience. Situated in a quiet area, it offers a peaceful retreat despite being tucked away. The hotel's strategic positioning provides easy access to a variety of stores and restaurants, which are just a short distance away. Visitors attending events find the proximity to the convention center particularly advantageous. The blend of a tranquil environment with such accessibility makes it a smart choice for those who need to be in the area. With the added benefit of free parking, this clean, comfortable, and well-located hotel delivers excellent value for travelers.

Breakfast

At the Sheraton Edison, guests have mixed opinions about the breakfast offerings. While some appreciate the quality of the food served, others find the pricing to be on the higher side relative to what is provided. There are concerns about breakfast not being included in the room rate, and for those who opt to pay, the à la carte menu is considered limited, with the buffet option only available on weekends. Guests have also mentioned occasional challenges with service, such as needing to insist on receiving complimentary breakfasts when promised. Overall, while the breakfast meets basic expectations, there is a consensus that improvements in value and service could enhance the experience.

Rooms

The Sheraton Edison offers guests a varied experience when it comes to its rooms. Many guests appreciate the cleanliness and modernity of the facilities, often describing the rooms as clean, cozy, and spacious. The views from the rooms, coupled with the availability of parking, add to a positive stay. However, some rooms seem to retain a vintage charm reminiscent of the early 2000s, and a few guests have encountered issues with room temperature fluctuations and musty odors. Despite these challenges, some guests have found the rooms to be great overall and express a willingness to return. Comfort levels, particularly concerning bedding and mattress coverage, present mixed reviews. For a serene stay, requesting a quiet floor might be advisable. Overall, the hotel offers a comfortable, albeit occasionally inconsistent, lodging experience.

Beds

The Sheraton Edison seems to provide a mixed experience when it comes to its beds. Several guests highlight the comfort of the beds, noting them as comfortable, adding that the staff members are super friendly. Some reviews rate bed comfortability at 7.2 out of 10, suggesting a fairly positive experience overall. However, others express dissatisfaction, describing the mattresses as way too soft or simply uncomfortable. There are mentions of dirty pillows, which indicates a need for enhanced cleanliness. Despite the varied opinions on the comfort level, guests seem to appreciate having more than two pillows available. Overall, the hotel appears to offer a range of experiences with bed comfort that may depend on personal preferences or specific room options.

Cleanliness

Sheraton Edison boasts a generally positive reputation for cleanliness, with many guests highlighting its clean and comfortable rooms, as well as the overall clean condition of the hotel property. Visitors often appreciate the hotel's prime location, which adds to its appeal. However, some guests have noted issues with cleanliness in certain areas, such as finding hairs on bedding and stained towels. There are occasional reports of dirty and worn areas, such as paint chips and debris near the entry. While most feedback emphasizes cleanliness, these instances suggest that attention to detail could enhance guest satisfaction.

Staff

Sheraton Edison boasts a staff that generally leaves a favorable impression on its guests. The team is noted for its excellent customer service and friendliness, creating a warm and inviting atmosphere. Guests frequently mention the kindness of the front desk personnel and the hospitable nature of those working in the dining room. This friendliness extends to efficient service throughout the hotel, making for a pleasant dining experience and smooth check-ins. While there are isolated instances of less helpful interactions, overall, the staff is seen as nice and accommodating, even going as far as offering complimentary services to enhance guest satisfaction. Despite the premium pricing, the dedication to customer service stands out as a compelling reason for choosing this hotel. The overall sentiment highlights attentive and super friendly people who contribute positively to the guest experience.

FAQ

No, Sheraton Edison doesn't have any pool.

No, a spa isn't available at Sheraton Edison.

Yes, Sheraton Edison welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Sheraton Edison.

Yes, Sheraton Edison has a gym.

Location

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