Sheraton Edison
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Summary of reviewsSheraton Edison enjoys a prime location in a serene and accessible spot, providing guests with the tranquility of a peaceful retreat combined with the convenience of being near stores, restaurants, and a convention center. The free parking and overall value make it an attractive choice for travelers. The cleanliness of the hotel and its rooms generally receives positive feedback, contributing to a comfortable stay, although a few guests note occasional lapses in attention to detail.
The staff at Sheraton Edison is highly regarded for their friendliness and dedication to providing excellent customer service, creating a warm atmosphere that enhances the guest experience. This commitment to hospitality often results in smooth check-ins and pleasant interactions throughout the hotel.
Room accommodations vary, with many guests complimenting their cleanliness, modernity, and spaciousness. However, some rooms retain a vintage charm, and there are reports of inconsistent comfort levels regarding bedding, as well as temperature fluctuations and occasional musty odors. While breakfast offerings meet basic expectations, mixed reviews highlight a need for improvement in value and service, as the pricing and service inconsistencies are noted by some guests.
Beds at the Sheraton Edison elicit diverse opinions, with several guests finding them comfortable, but others expressing dissatisfaction due to softness or comfort issues. Despite these variations, the provision of ample pillows is appreciated.
Overall, Sheraton Edison delivers a generally positive experience through its strategic location, friendly staff, and comfortable accommodations, though a few areas could benefit from enhancements to ensure consistently high guest satisfaction.
Categories
The staff at Sheraton Edison is highly regarded for their friendliness and dedication to providing excellent customer service, creating a warm atmosphere that enhances the guest experience. This commitment to hospitality often results in smooth check-ins and pleasant interactions throughout the hotel.
Room accommodations vary, with many guests complimenting their cleanliness, modernity, and spaciousness. However, some rooms retain a vintage charm, and there are reports of inconsistent comfort levels regarding bedding, as well as temperature fluctuations and occasional musty odors. While breakfast offerings meet basic expectations, mixed reviews highlight a need for improvement in value and service, as the pricing and service inconsistencies are noted by some guests.
Beds at the Sheraton Edison elicit diverse opinions, with several guests finding them comfortable, but others expressing dissatisfaction due to softness or comfort issues. Despite these variations, the provision of ample pillows is appreciated.
Overall, Sheraton Edison delivers a generally positive experience through its strategic location, friendly staff, and comfortable accommodations, though a few areas could benefit from enhancements to ensure consistently high guest satisfaction.
Hotel with Swimming Pool
The Sheraton Edison provides a relaxing pool facility, ideal for unwinding after a busy day. The pool's environment is designed for comfort and leisure, making it a pleasant spot for guests to rejuvenate.
Heated Pool Indoor Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
Opening hours: 07:00 - 10:00
Show more...Hotel with Parking
This hotel offers on-site parking, making it convenient for guests with vehicles. Its location in Edison also provides easy access to major highways.
EV charging stations
Accessible Hotel
This hotel has wheelchair accessibility throughout its grounds and offers wheelchair-accessible parking. Accessible room options include King Rooms with Adapted Tub - Mobility and Hearing Accessible and King Rooms with Roll-in Shower - Mobility and Hearing Accessible.
Hotel with Gym
Sheraton hotels usually have well-maintained fitness facilities, offering a range of equipment for a comprehensive workout.
Hotel with EV Charging Stations
This hotel in Edison provides EV charging stations for electric vehicles.
Hotel with Indoor Pool
This hotel offers a heated indoor pool. It provides a climate-controlled swimming option for guests.
Hotel with Heated Pool
The Sheraton Edison features a heated indoor pool with stated operating hours. The pool area includes available amenities such as showers, lockers, changing facilities, and towels.
Hotel for Honeymoon
Dog Friendly Hotel
Do you accept dogs in all rooms?
No, some rooms only:
No, some rooms only:
Is there an extra charge?
Yes, $ 50.00 per night
Yes, $ 50.00 per night
Should the dog owner notify you before checking in?
Not necessarily
Show more...Not necessarily
Romantic Hotel
Business Hotel
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Guest Reviews
Nestled in a serene spot, Sheraton Edison boasts a commendable location that guests appreciate for its convenience. Situated in a quiet area, it offers a peaceful retreat despite being tucked away. The hotel's strategic positioning provides easy access to a variety of stores and restaurants, which are just a short distance away. Visitors attending events find the proximity to the convention center particularly advantageous. The blend of a tranquil environment with such accessibility makes it a smart choice for those who need to be in the area. With the added benefit of free parking, this clean, comfortable, and well-located hotel delivers excellent value for travelers.
At the Sheraton Edison, guests have mixed opinions about the breakfast offerings. While some appreciate the quality of the food served, others find the pricing to be on the higher side relative to what is provided. There are concerns about breakfast not being included in the room rate, and for those who opt to pay, the à la carte menu is considered limited, with the buffet option only available on weekends. Guests have also mentioned occasional challenges with service, such as needing to insist on receiving complimentary breakfasts when promised. Overall, while the breakfast meets basic expectations, there is a consensus that improvements in value and service could enhance the experience.
The Sheraton Edison offers guests a varied experience when it comes to its rooms. Many guests appreciate the cleanliness and modernity of the facilities, often describing the rooms as clean, cozy, and spacious. The views from the rooms, coupled with the availability of parking, add to a positive stay. However, some rooms seem to retain a vintage charm reminiscent of the early 2000s, and a few guests have encountered issues with room temperature fluctuations and musty odors. Despite these challenges, some guests have found the rooms to be great overall and express a willingness to return. Comfort levels, particularly concerning bedding and mattress coverage, present mixed reviews. For a serene stay, requesting a quiet floor might be advisable. Overall, the hotel offers a comfortable, albeit occasionally inconsistent, lodging experience.
The Sheraton Edison seems to provide a mixed experience when it comes to its beds. Several guests highlight the comfort of the beds, noting them as comfortable, adding that the staff members are super friendly. Some reviews rate bed comfortability at 7.2 out of 10, suggesting a fairly positive experience overall. However, others express dissatisfaction, describing the mattresses as way too soft or simply uncomfortable. There are mentions of dirty pillows, which indicates a need for enhanced cleanliness. Despite the varied opinions on the comfort level, guests seem to appreciate having more than two pillows available. Overall, the hotel appears to offer a range of experiences with bed comfort that may depend on personal preferences or specific room options.
Sheraton Edison boasts a generally positive reputation for cleanliness, with many guests highlighting its clean and comfortable rooms, as well as the overall clean condition of the hotel property. Visitors often appreciate the hotel's prime location, which adds to its appeal. However, some guests have noted issues with cleanliness in certain areas, such as finding hairs on bedding and stained towels. There are occasional reports of dirty and worn areas, such as paint chips and debris near the entry. While most feedback emphasizes cleanliness, these instances suggest that attention to detail could enhance guest satisfaction.
Sheraton Edison boasts a staff that generally leaves a favorable impression on its guests. The team is noted for its excellent customer service and friendliness, creating a warm and inviting atmosphere. Guests frequently mention the kindness of the front desk personnel and the hospitable nature of those working in the dining room. This friendliness extends to efficient service throughout the hotel, making for a pleasant dining experience and smooth check-ins.
While there are isolated instances of less helpful interactions, overall, the staff is seen as nice and accommodating, even going as far as offering complimentary services to enhance guest satisfaction. Despite the premium pricing, the dedication to customer service stands out as a compelling reason for choosing this hotel. The overall sentiment highlights attentive and super friendly people who contribute positively to the guest experience.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
While there are isolated instances of less helpful interactions, overall, the staff is seen as nice and accommodating, even going as far as offering complimentary services to enhance guest satisfaction. Despite the premium pricing, the dedication to customer service stands out as a compelling reason for choosing this hotel. The overall sentiment highlights attentive and super friendly people who contribute positively to the guest experience.
Yes, Sheraton Edison has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Sheraton Edison.
Yes, Sheraton Edison welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Sheraton Edison.
Yes, Sheraton Edison has a gym.
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