Hilton East Brunswick
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Summary of reviewsThe Hilton East Brunswick offers a strategically advantageous location just off I-95, making it a prime choice for travelers seeking convenience and accessibility. With numerous dining options nearby and easy access to major routes like Route 18, the hotel is perfectly situated for those visiting Rutgers, Princeton and other attractions in the area. The proximity to essential services and a bus station further enhances its appeal, making it an optimal venue for events and family visits.
Guests have mixed feelings about the breakfast experience. While many praised the quality and variety of the buffet, others were deterred by the high prices and inconsistent availability, especially on weekdays when the breakfast restaurant might be closed. Some also noted staff rudeness during breakfast service, particularly when attempting to dine in their rooms.
Accommodations at the Hilton East Brunswick receive a divided reception. Positive highlights include clean and spacious rooms enjoyed by many. However, there is a notable need for renovation and improvement to address issues like worn furniture, dusty conditions and mildew smells. Despite these setbacks, the cleanliness of the rooms overall, thanks to diligent housekeeping, is generally satisfactory.
The staff at Hilton East Brunswick are frequently commended for their friendliness and helpful nature with specific praise directed towards standout employees. Though there are occasional reports of unhelpfulness, these instances appear to be rare. The use of contactless check-in and checkout processes is an appreciated modern convenience.
The pool area draws mixed reviews with some enjoying the well-maintained facilities, including a Jacuzzi and indoor hot tub. However, issues such as murky water, cold temperatures and periods where the pool or hot tub were out of service disappointed several guests.
Finally, the beds at the Hilton East Brunswick are widely praised for their comfort and cleanliness. Although a few reviews mention size and softness issues, the overall sentiment underscores a positive sleeping experience.
In summary, the Hilton East Brunswick excels in location, customer service and cleanliness, though it faces challenges with room maintenance, breakfast costs and pool upkeep.
Categories
Guests have mixed feelings about the breakfast experience. While many praised the quality and variety of the buffet, others were deterred by the high prices and inconsistent availability, especially on weekdays when the breakfast restaurant might be closed. Some also noted staff rudeness during breakfast service, particularly when attempting to dine in their rooms.
Accommodations at the Hilton East Brunswick receive a divided reception. Positive highlights include clean and spacious rooms enjoyed by many. However, there is a notable need for renovation and improvement to address issues like worn furniture, dusty conditions and mildew smells. Despite these setbacks, the cleanliness of the rooms overall, thanks to diligent housekeeping, is generally satisfactory.
The staff at Hilton East Brunswick are frequently commended for their friendliness and helpful nature with specific praise directed towards standout employees. Though there are occasional reports of unhelpfulness, these instances appear to be rare. The use of contactless check-in and checkout processes is an appreciated modern convenience.
The pool area draws mixed reviews with some enjoying the well-maintained facilities, including a Jacuzzi and indoor hot tub. However, issues such as murky water, cold temperatures and periods where the pool or hot tub were out of service disappointed several guests.
Finally, the beds at the Hilton East Brunswick are widely praised for their comfort and cleanliness. Although a few reviews mention size and softness issues, the overall sentiment underscores a positive sleeping experience.
In summary, the Hilton East Brunswick excels in location, customer service and cleanliness, though it faces challenges with room maintenance, breakfast costs and pool upkeep.
Family Friendly Hotel
This hotel features a heated indoor pool and spacious rooms, making it suitable for families. It is also conveniently located near the New Jersey Turnpike, providing easy access to family attractions.
Hotel with Swimming Pool
Hilton East Brunswick features a sizable indoor pool, perfect for both leisurely swims and invigorating workouts. The pool area provides a comfortable and elegant setting, enhancing the overall guest experience.
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. It is a contemporary hotel with abundant meeting space, a restaurant, and a sports bar, plus an indoor pool.
Business Hotel
This hotel offers 16 meeting rooms and free WiFi. It is located off the New Jersey Turnpike, which connects you to New York within an hour. Guests can enjoy a heated indoor pool, whirlpool, and fitness center.
Hotel with Gym
Hilton hotels generally provide quality fitness centers with a variety of equipment to meet the needs of most travelers.
Hotel with Indoor Pool
The hotel features an indoor pool for guests to enjoy. This provides an on-site option for swimming and relaxation.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
4-Star Hotel
Hotel with Heated Pool
Guest Reviews
The Hilton East Brunswick boasts an enviable location that effortlessly meets the diverse needs of its guests. Nestled just off I-95, it offers easy access and convenient parking, making it an ideal stop for weary travelers coming off the highway. The hotel is strategically positioned with many destinations within a 30-minute drive, including nearby eateries, shopping and essential services. It's a perfect choice for those visiting Rutgers, Princeton and other nearby attractions or for families visiting loved ones in the area.
Guests frequently praised the location, describing it as excellent, perfect and ideal. The proximity to Route 18 is particularly noted for the wealth of dining options, while the nearby bus station adds a layer of convenience for public transport users. Additionally, the central location is beneficial for wedding preparations and other significant events, providing a scenic venue paired with practical accessibility.
Overall, the Hilton East Brunswick's prime location stands out as a significant highlight, ensuring that visitors enjoy both the convenience of nearby amenities and the beauty of the local surroundings.
Reviews about the breakfast experience at Hilton East Brunswick reveal a mixed bag of opinions. Guests frequently praised the quality of the breakfast with descriptors like delicious, very good and excellent. Several appreciated the buffet style, noting that it added to their satisfaction.
However, there are significant concerns regarding the cost with many feeling the breakfast was excessively priced, especially given it wasn't included in the room rate. Prices, such as $20 for a basic meal, were highlighted as exaggerated compared to other hotels where breakfast would typically be complimentary.
Additionally, there were mentions of less favorable experiences, such as the breakfast restaurant being closed during weekdays and occasional instances of staff rudeness, particularly towards guests wanting to eat in their rooms. Some guests noted the inconvenience of having to use Starbucks instead of a hotel-provided option.
Overall, while the quality of the breakfast at Hilton East Brunswick is commendable, the high cost and inconsistent availability may detract from the overall experience for some guests.
Hilton East Brunswick offers a mixed experience when it comes to their hotel rooms. Many guests appreciated the clean and spacious accommodations with several noting the cooperative staff and overall pleasant environment. However, a recurring theme is the urgent need for room renovations and upgrades, as numerous reviews pointed out tired and worn furniture, dusty conditions and general issues with cleanliness. Problems such as stained toilets, rooms smelling of mildew, leaking ceilings and lacking essential amenities like minibars and refrigerators were among the reported issues. Despite some guests finding the rooms pleasant and enjoyable, there is a clear need for refurbishment to enhance the overall guest experience.
The reviews for the beds at the Hilton East Brunswick reflect a generally positive experience among guests. Many guests found the beds to be comfortable, clean and praised them as "super" and "the best." The mattress quality was also noted as comfy, adding to the overall positive impression. However, a few reviews mention that the beds seemed small, were too soft or were horribly uncomfortable due to sinking into the middle. Despite these occasional criticisms, the common consensus highlights comfort and cleanliness as key positives.
Despite some notable issues, guests have highlighted several positive aspects of the cleanliness at Hilton East Brunswick. Many reviews mention that the rooms themselves are very clean and comfortable. Guests appreciated the effort put into maintaining the rooms, describing them as welcoming, especially for families with children. The interior design of the rooms has also received praise, adding a touch of comfort to the stay.
Daily housekeeping is another highlighted aspect with staff routinely cleaning the rooms to ensure a pleasant environment. Some reviews specifically mention that the overall cleanliness in the rooms was fine and elements like clean, comfortable beds contributed positively to their stay.
However, there are recurring concerns about the condition of the bathrooms and some outdated facilities. Issues such as mildew, leaky shower heads and unclean corners in the bathrooms were frequently mentioned. Instances of dust and grime have also been reported, along with some more severe cleanliness issues including stains on sheets and towels.
In summary, while the rooms at Hilton East Brunswick generally maintain good standards of cleanliness and comfort, guests have noted several areas, particularly in the bathrooms, that require significant improvements.
The staff at Hilton East Brunswick receives a generally positive reception from guests, despite a few negative remarks. Many reviews commend the friendly and helpful nature of the staff, highlighting exceptional individuals like Wanda who provided outstanding customer service. Guests appreciate the super kind and accommodating demeanor of the hotel employees with the front desk staff particularly noted for their helpfulness.
Moreover, the female receptionist earned praise for her excellent service, contributing to the positive experience at the hotel. While there were instances of staff being described as unhelpful and rude, these seem to be exceptions rather than the norm. The introduction of a contactless check-in and checkout process via a digital key also adds convenience to the stay, further enhancing guest satisfaction.
Overall, the majority of guests found the staff at Hilton East Brunswick to be courteous and dedicated to improving their stay.
The Hilton East Brunswick's pool area has received mixed feedback from guests. Highlights include mentions of a well-maintained pool and a Jacuzzi that some found enjoyable. The indoor hot tub and pool, typically desirable features, were praised when functional. Reviewers noted that the pool was particularly enjoyable for children. However, several guests expressed disappointment, citing issues such as murky water, poor chemical balance and a cold pool temperature. Unfortunately, some stays were marred by the hot tub and sauna being out of order and on multiple occasions, guests encountered the pool area being completely closed, which was a significant letdown for those who had specifically chosen the hotel for its pool amenities.
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Location
Guests frequently praised the location, describing it as excellent, perfect and ideal. The proximity to Route 18 is particularly noted for the wealth of dining options, while the nearby bus station adds a layer of convenience for public transport users. Additionally, the central location is beneficial for wedding preparations and other significant events, providing a scenic venue paired with practical accessibility.
Overall, the Hilton East Brunswick's prime location stands out as a significant highlight, ensuring that visitors enjoy both the convenience of nearby amenities and the beauty of the local surroundings.
Breakfast
However, there are significant concerns regarding the cost with many feeling the breakfast was excessively priced, especially given it wasn't included in the room rate. Prices, such as $20 for a basic meal, were highlighted as exaggerated compared to other hotels where breakfast would typically be complimentary.
Additionally, there were mentions of less favorable experiences, such as the breakfast restaurant being closed during weekdays and occasional instances of staff rudeness, particularly towards guests wanting to eat in their rooms. Some guests noted the inconvenience of having to use Starbucks instead of a hotel-provided option.
Overall, while the quality of the breakfast at Hilton East Brunswick is commendable, the high cost and inconsistent availability may detract from the overall experience for some guests.
Rooms
Beds
Cleanliness
Daily housekeeping is another highlighted aspect with staff routinely cleaning the rooms to ensure a pleasant environment. Some reviews specifically mention that the overall cleanliness in the rooms was fine and elements like clean, comfortable beds contributed positively to their stay.
However, there are recurring concerns about the condition of the bathrooms and some outdated facilities. Issues such as mildew, leaky shower heads and unclean corners in the bathrooms were frequently mentioned. Instances of dust and grime have also been reported, along with some more severe cleanliness issues including stains on sheets and towels.
In summary, while the rooms at Hilton East Brunswick generally maintain good standards of cleanliness and comfort, guests have noted several areas, particularly in the bathrooms, that require significant improvements.
Staff
Moreover, the female receptionist earned praise for her excellent service, contributing to the positive experience at the hotel. While there were instances of staff being described as unhelpful and rude, these seem to be exceptions rather than the norm. The introduction of a contactless check-in and checkout process via a digital key also adds convenience to the stay, further enhancing guest satisfaction.
Overall, the majority of guests found the staff at Hilton East Brunswick to be courteous and dedicated to improving their stay.
Pool
Yes, Hilton East Brunswick has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton East Brunswick.
No, Hilton East Brunswick doesn't allow dogs.
No, parking facilities aren't available at Hilton East Brunswick.
Yes, Hilton East Brunswick has a gym.
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