The
Four Points by Sheraton Manhattan Midtown West is highly praised for its strategic location in the vibrant core of Manhattan. This hotel is situated near key landmarks such as Hudson Yards, the High Line and the Empire State Building, making it an ideal base for both tourists and business travelers. Its proximity to transportation hubs, including Penn Station and subway lines, ensures easy access to the city's many attractions, while the surrounding neighborhood is noted for its safety, cleanliness and relative tranquility. Guests also appreciate the nearby dining and shopping options and the convenience of the hotel for business events at the nearby Javits Center.
Guest reviews of the hotel's breakfast offerings are mixed. While many appreciated the complimentary breakfast provided for special occasions, noting it was tasty and plentiful, others found the paid options to be expensive and sometimes unsatisfactory. The availability of free coffee and tea in the lobby is frequently mentioned as a positive and the hotel's proximity to local cafes offers good alternatives.
Dinner at the hotel receives generally favorable reviews with guests enjoying the good food and pleasant bar atmosphere. The Hudson Burger and draft beer are particularly praised and the Happy Hour offers good value for money. However, some guests find the food prices high and the menu limited and there are occasional complaints about the restaurant's hours. Despite these issues, the on-site bar and restaurant are considered convenient.
The rooms at the
Four Points by Sheraton Manhattan Midtown West are mostly praised for their spaciousness, modern amenities and cleanliness. Guests appreciate the comfortable beds, fantastic city views and well-equipped bathrooms. However, some find the rooms smaller than expected, particularly for multiple guests and note issues with noise from street traffic and thin walls. Criticisms also include outdated furniture, lack of minibars and noisy air conditioning units. Despite these drawbacks, the hotel's location, comfortable beds and friendly staff make it a well-regarded option.
Cleanliness is generally a strong point with many guests highlighting the spotless and well-maintained rooms and common areas. Praise is frequently directed at the cleaning staff for their diligent work. However, some guests report issues with carpets, arrival cleanliness and occasional lapses in daily housekeeping services. Despite these concerns, the overall consensus is that the hotel is clean and comfortable.
The hotel's staff consistently receives high marks for their friendliness, efficiency and accommodating nature. Many guests highlight specific employees for their exceptional service and the front desk staff, in particular, are frequently praised for their cordiality and ability to handle requests and issues promptly. Although there are isolated reports of less favorable interactions, the majority of reviews emphasize the staff's positive attitude and helpfulness.
The WiFi service at the hotel is generally reliable with many guests noting the good speeds and easy access. While a few guests report issues with connectivity, the free WiFi is appreciated, particularly for business purposes.
The gym receives mixed reviews with some guests finding it nicely equipped and adequately meeting their workout needs. However, others criticize the limited weight training equipment and mention non-functional machines. Despite these shortcomings, the gym is generally considered a valuable amenity.
Parking is a notable issue, as the hotel does not offer on-site parking. Guests frequently mention that parking is located a few streets away, which can be inconvenient. Additionally, the parking rates are relatively high and there's no valet service. However, the hotel's excellent location near the Lincoln Tunnel and reliable WiFi are appreciated.
For families, the hotel offers mixed suitability. While it is considered family-friendly, the room sizes may not be ideal for those traveling with small children and amenities such as a fridge and extra towels are sometimes lacking. Nearby dining options are a plus for families.
The beds at the hotel receive largely positive reviews with guests frequently describing them as very comfortable. The king-size beds, in particular, are praised for their comfort and spaciousness. However, some guests find the double beds small for two people and there are occasional complaints about the softness and lumpiness of mattresses. Despite these issues, the overall bedding experience is positive.
While reviews on the hotel's four-star rating are mixed, the overall experience at
Four Points by Sheraton Manhattan Midtown West is shaped by its prime location, friendly staff and comfortable accommodations, making it a worthwhile choice for visitors to New York City.