Westminster Hotel
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Summary of reviewsWestminster Hotel enjoys a prime location that has left a positive impression on many guests. Convenient access to major highways, nearby hospitals, shopping centers, restaurants and easy routes to New York City and the airport make it a favored choice for both business and leisure travelers. The tranquil surroundings, enhanced by pleasant greenery, further contribute to the appeal of the location.
The staff at Westminster Hotel is frequently praised for their friendliness and professionalism. Their courteous and attentive demeanor ensures a welcoming atmosphere, contributing significantly to positive guest experiences. The front desk team is especially noted for their efficiency and helpfulness, adding to the overall smooth and pleasant stay.
The rooms at the hotel receive mixed reviews. On the positive side, guests appreciate the spaciousness, comfort and modern decor of the rooms. Cleanliness is often highlighted with some reviews complimenting the spotless conditions and immaculate bathrooms. However, there are recurring complaints about outdated and broken amenities, cleanliness issues and poor maintenance, indicating a need for improvements in these areas.
Breakfast at the hotel is a point of contention among guests. While some praise the quality and staff attentiveness, many are dissatisfied due to the additional cost and limited options. The absence of a complimentary or continental breakfast is a common disappointment with several guests opting for other dining options.
The hotel's restaurant, Feathered Fox, receives positive feedback for the quality and deliciousness of its food, despite its limited hours of operation. The bar service and happy hour are particularly well-received. Nevertheless, the occasional unavailability of the restaurant and parking difficulties pose challenges to some guests.
Cleanliness throughout the hotel garners mixed reviews. While many guests find the hotel clean, comfortable and well-maintained, there are notable instances of inconsistency. Some guests report issues such as dirty rooms, stained carpets and slow responses to cleaning requests, indicating a need for more consistent maintenance.
The WiFi service at Westminster Hotel could benefit from improvements, as many guests report spotty connections and periods of no internet. The gym is generally praised for being well-equipped and maintained, contributing to a satisfactory exercise experience. Similarly, the swimming pool receives positive feedback for its appeal and cleanliness, though some guests encounter issues with cleanliness and periodic closures.
Parking is available and appreciated by many guests for being free, though some point out limitations such as poorly marked and inadequately lit spaces and the distance from the parking area to the rooms.
The beds at Westminster Hotel are generally well-regarded with many guests highlighting their comfort and quality. Cleanliness of the bedding is a positive note, though some reviews suggest improvements such as thicker bedspreads and mattress replacements.
In summary, Westminster Hotel stands out for its excellent location and friendly staff with comfortable beds and a well-maintained gym adding to its appeal. However, improvements in breakfast offerings, room maintenance, cleanliness consistency and WiFi connectivity could enhance the overall guest experience.
Categories
The staff at Westminster Hotel is frequently praised for their friendliness and professionalism. Their courteous and attentive demeanor ensures a welcoming atmosphere, contributing significantly to positive guest experiences. The front desk team is especially noted for their efficiency and helpfulness, adding to the overall smooth and pleasant stay.
The rooms at the hotel receive mixed reviews. On the positive side, guests appreciate the spaciousness, comfort and modern decor of the rooms. Cleanliness is often highlighted with some reviews complimenting the spotless conditions and immaculate bathrooms. However, there are recurring complaints about outdated and broken amenities, cleanliness issues and poor maintenance, indicating a need for improvements in these areas.
Breakfast at the hotel is a point of contention among guests. While some praise the quality and staff attentiveness, many are dissatisfied due to the additional cost and limited options. The absence of a complimentary or continental breakfast is a common disappointment with several guests opting for other dining options.
The hotel's restaurant, Feathered Fox, receives positive feedback for the quality and deliciousness of its food, despite its limited hours of operation. The bar service and happy hour are particularly well-received. Nevertheless, the occasional unavailability of the restaurant and parking difficulties pose challenges to some guests.
Cleanliness throughout the hotel garners mixed reviews. While many guests find the hotel clean, comfortable and well-maintained, there are notable instances of inconsistency. Some guests report issues such as dirty rooms, stained carpets and slow responses to cleaning requests, indicating a need for more consistent maintenance.
The WiFi service at Westminster Hotel could benefit from improvements, as many guests report spotty connections and periods of no internet. The gym is generally praised for being well-equipped and maintained, contributing to a satisfactory exercise experience. Similarly, the swimming pool receives positive feedback for its appeal and cleanliness, though some guests encounter issues with cleanliness and periodic closures.
Parking is available and appreciated by many guests for being free, though some point out limitations such as poorly marked and inadequately lit spaces and the distance from the parking area to the rooms.
The beds at Westminster Hotel are generally well-regarded with many guests highlighting their comfort and quality. Cleanliness of the bedding is a positive note, though some reviews suggest improvements such as thicker bedspreads and mattress replacements.
In summary, Westminster Hotel stands out for its excellent location and friendly staff with comfortable beds and a well-maintained gym adding to its appeal. However, improvements in breakfast offerings, room maintenance, cleanliness consistency and WiFi connectivity could enhance the overall guest experience.
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Guest Reviews
Westminster Hotel boasts a prime location that has made a significant impression on its guests. Conveniently situated, it offers easy access to major highways and a variety of amenities. The central position makes it a great choice for those needing to visit nearby hospitals or partake in business duties. Guests appreciate the proximity to shopping centers, restaurants and grocery stores, noting that everything they need is within a short drive or even walkable distance. The hotel is also favorably mentioned as being a good option for those attending events, like weddings, in the area.
The hotel's strategic position near the borders of New York appeals to travelers planning quick trips to the city, while also being close to the airport for added convenience. Located off Route 10, the hotel is easy to find and surrounded by stores, adding to its appeal. The quiet nature of the area, away from heavy traffic noise and the pleasant greenery outside contribute to a peaceful stay. Families, in particular, appreciate the location's convenience and safety, though one review did note a perceived lack of nighttime amenities like gas stations and restaurants.
The combination of a convenient location with accessible amenities and a friendly staff makes Westminster Hotel a favored choice for both business and leisure travelers.
The breakfast situation at Westminster Hotel has received varied feedback from guests with a leaning towards the less favorable. While some guests found the breakfast to be excellent and praised the attentiveness of the staff, many noted that breakfast is not included in the stay. Additionally, there appears to be confusion about whether breakfast is available at all times, as several reviewers mentioned that it was not offered on certain days, such as Mondays.
Guests frequently remarked that when breakfast is available, it is often expensive and offers limited choices. Some labeled the breakfast buffet as merely okay, while others were disappointed by the minimal options and the high cost. Notably, the breakfast was described by some as clean and satisfactory, but there were numerous mentions of the breakfast not being worth the money.
Free breakfast or a continental breakfast, which is a standard expectation at many hotels, is not provided at Westminster Hotel, leading several guests to opt for dining options elsewhere. Overall, while the hotel does offer a breakfast service, the additional cost and limited value seem to be recurring concerns among guests.
The dining experience at the Westminster Hotel is a mix of highlights and limitations. While the restaurant, Feathered Fox, may not always be open for dinner and has limited hours of operation, guests who managed to dine there have enjoyed the quality of the food. Descriptions of the cuisine frequently mention its freshness and delicious taste. Additionally, the bar service stands out with patrons praising the bartender for his professionalism and accommodating nature. The happy hour at Feathered Fox seems to be a particular favorite, garnering positive feedback from visitors. Despite some drawbacks like the occasional unavailability of the restaurant and parking challenges, the overall sentiment towards the food and bar services leans positive.
Westminster Hotel's rooms have received mixed reviews from guests. On the positive side, many guests praised the spaciousness of the rooms, describing them as large, comfortable and well-furnished. Several reviews mentioned that the rooms were clean, cozy and updated with modern decor, contributing to a pleasant stay. Guests appreciated the quietness and cleanliness with some mentioning spotless conditions and immaculate bathrooms. The hotel’s location and its facilities were also noted as favorable points.
However, some guests highlighted significant issues that detracted from their experience. Multiple reviews mentioned rooms being small and outdated with broken amenities such as window frames, A/C, heating and closet doors. Cleanliness was another recurring problem with several reports of dirty rooms, clumps of hair in tubs and towels and even musty smells and mold in showers. Issues like non-functional fridges, broken sinks and insufficient housekeeping service contributed to dissatisfaction. Additionally, some guests felt their rooms needed serious maintenance and updates, noting worn-out furniture, dirty carpets and other signs of neglect.
Overall, while the comfort and spaciousness of some rooms at Westminster Hotel have been appreciated, there's a clear need for improvements in cleanliness and maintenance to ensure a consistently positive guest experience.
Westminster Hotel's beds receive generally positive feedback from guests with many patrons highlighting the comfort. Comments frequently describe the beds as very comfortable, extremely comfy and even super comfortable, making for a pleasant night’s sleep. The double beds are often noted for their comfort as well. Guests appreciate the clean and neat beds, along with well-appointed accommodations featuring high-quality mattresses and pillows. However, some reviews point out that the bedspreads could be thicker and plusher with occasional mentions of thin bedding and the need for mattress replacements. Despite a few remarks about overly soft or saggy mattresses, noisy springs and concerns about smaller bed sizes and dirty sheets, the overall consensus reflects a comfortable sleeping experience at the Westminster Hotel.
The Westminster Hotel receives varied reviews regarding its cleanliness. On the positive side, many guests have highlighted the hotel as clean and comfortable with rooms and facilities often described as very clean, spacious and modern. The friendly and excellent staff also contribute to maintaining a clean environment, providing a generally pleasant stay. Guests find the pool area clean and the accommodations cozy and well-kept, resulting in a comfortable and quiet experience. The hotel's restaurant also enjoys compliments for its cleanliness and delicious food.
However, some reviews reveal inconsistencies in the hotel's cleanliness. Several guests encountered issues such as hair in the bathroom, dusty and dirty rooms, stained carpets and non-clean linens. Specific areas like the hallways, pool and bathrooms appeared neglected at times with mentions of moldy ceilings, black lime scale in toilets and lingering odors. Some guests found the cleaning response slow, leading to longer periods of unaddressed cleanliness issues.
Overall, while many visitors find the Westminster Hotel to be clean and welcoming, there are notable instances where the standards fall short, suggesting a need for more consistent maintenance and attention to detail.
Westminster Hotel boasts an impressive reputation for friendly and professional staff, consistently ensuring a welcoming atmosphere for guests. Numerous reviews highlight the staff's courteous and attentive demeanor, providing excellent 24-hour service and solving problems promptly. The front desk team is often mentioned for their helpfulness and efficiency, making check-in processes smooth. Guests frequently describe the staff as delightful, super friendly, enthusiastic and always ready to offer service with a smile. However, there are occasional criticisms concerning rude behavior, especially noted with some reception staff and instances of unavailability at the front desk. Despite these few negative remarks, the general consensus celebrates the staff’s commitment to creating a pleasant stay with many guests praising their friendliness, professionalism and ability to accommodate needs efficiently. Overall, the staff at Westminster Hotel stands out for their exceptional service and warm hospitality, contributing significantly to the hotel's positive guest experiences.
The Westminster Hotel offers WiFi access with a connection speed of 10 Mbps. Some guests have found the WiFi connection to be good and reliable. However, many reviews highlight issues, including periods of no internet, spotty and weak connections and WiFi not working in certain rooms or parts of the building. It appears that the WiFi service can be inconsistent, which might be something to consider if a stable internet connection is crucial for your stay.
The Westminster Hotel offers a well-equipped fitness center that guests frequently praise for its quality. Multiple reviews highlight that the gym is in good condition and well-maintained, providing a variety of exercise equipment. Some guest rooms even come with their own exercise equipment, adding to the convenience for those looking to maintain their fitness routines. While one review mentioned that the gym was closed during their stay, the overall feedback is positive regarding the facilities provided. The hotel's commitment to cleanliness extends to the fitness areas, ensuring a pleasant workout environment for its guests.
The Westminster Hotel features a variety of opinions about its swimming pool with many guests appreciating its appealing attributes. Reviews frequently mentioned the pool's beauty and warmth with phrases like beautiful pool and pool was amazing illustrating guest satisfaction. The pool and hot tub area were also positively noted by some, highlighting its popularity during visits. Many guests found the pool clean and enjoyable, adding to the overall pleasant hotel experience which includes clean, updated rooms and super comfortable beds.
However, there were several drawbacks indicated in guest feedback. Some faced issues with pool cleanliness, including reports of dirty water and an overall dirty pool area. Additionally, the pool experienced periodic closures for swimming lessons or other classes, which restricted use. Complaints about broken chairs and a poorly maintained deck surface also emerged, potentially detracting from the pool's appeal. Despite these setbacks, the pool remains a notable feature of the Westminster Hotel, balancing its positive attributes with areas requiring improvement.
The Westminster Hotel offers the advantage of free parking, which many guests appreciate. There is ample parking available, primarily located at the back of the hotel. However, some guests noted that parking could be improved, mentioning that the spaces are limited and the lot is not well-lit with markers that are difficult to see. Additionally, parking is not situated close to the rooms, which may be inconvenient for some. Despite these concerns, the availability of lots of free parking remains a positive aspect for many visitors.
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Location
The hotel's strategic position near the borders of New York appeals to travelers planning quick trips to the city, while also being close to the airport for added convenience. Located off Route 10, the hotel is easy to find and surrounded by stores, adding to its appeal. The quiet nature of the area, away from heavy traffic noise and the pleasant greenery outside contribute to a peaceful stay. Families, in particular, appreciate the location's convenience and safety, though one review did note a perceived lack of nighttime amenities like gas stations and restaurants.
The combination of a convenient location with accessible amenities and a friendly staff makes Westminster Hotel a favored choice for both business and leisure travelers.
Breakfast
Guests frequently remarked that when breakfast is available, it is often expensive and offers limited choices. Some labeled the breakfast buffet as merely okay, while others were disappointed by the minimal options and the high cost. Notably, the breakfast was described by some as clean and satisfactory, but there were numerous mentions of the breakfast not being worth the money.
Free breakfast or a continental breakfast, which is a standard expectation at many hotels, is not provided at Westminster Hotel, leading several guests to opt for dining options elsewhere. Overall, while the hotel does offer a breakfast service, the additional cost and limited value seem to be recurring concerns among guests.
Dinner
Rooms
However, some guests highlighted significant issues that detracted from their experience. Multiple reviews mentioned rooms being small and outdated with broken amenities such as window frames, A/C, heating and closet doors. Cleanliness was another recurring problem with several reports of dirty rooms, clumps of hair in tubs and towels and even musty smells and mold in showers. Issues like non-functional fridges, broken sinks and insufficient housekeeping service contributed to dissatisfaction. Additionally, some guests felt their rooms needed serious maintenance and updates, noting worn-out furniture, dirty carpets and other signs of neglect.
Overall, while the comfort and spaciousness of some rooms at Westminster Hotel have been appreciated, there's a clear need for improvements in cleanliness and maintenance to ensure a consistently positive guest experience.
Beds
Cleanliness
However, some reviews reveal inconsistencies in the hotel's cleanliness. Several guests encountered issues such as hair in the bathroom, dusty and dirty rooms, stained carpets and non-clean linens. Specific areas like the hallways, pool and bathrooms appeared neglected at times with mentions of moldy ceilings, black lime scale in toilets and lingering odors. Some guests found the cleaning response slow, leading to longer periods of unaddressed cleanliness issues.
Overall, while many visitors find the Westminster Hotel to be clean and welcoming, there are notable instances where the standards fall short, suggesting a need for more consistent maintenance and attention to detail.
Staff
Wi-Fi
Gym
Pool
However, there were several drawbacks indicated in guest feedback. Some faced issues with pool cleanliness, including reports of dirty water and an overall dirty pool area. Additionally, the pool experienced periodic closures for swimming lessons or other classes, which restricted use. Complaints about broken chairs and a poorly maintained deck surface also emerged, potentially detracting from the pool's appeal. Despite these setbacks, the pool remains a notable feature of the Westminster Hotel, balancing its positive attributes with areas requiring improvement.
Parking
Yes, Westminster Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Westminster Hotel.
Yes, Westminster Hotel welcomes dogs.
Yes, parking facilities are available at Westminster Hotel.
Yes, Westminster Hotel has a gym.
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