DoubleTree by Hilton Surabaya is celebrated for its prime location in the heart of the city, making it an ideal base for exploring Surabaya's vibrant lifestyle. Situated on Jl. Tunjungan, the hotel offers easy access to shopping centers like Tunjungan Plaza and a plethora of local eateries, allowing guests to immerse themselves in the dynamic local culture effortlessly. The hotel's central position also makes it convenient for exploring major attractions in the downtown area.
Guests have consistently praised the hotel's breakfast, which is regarded as an experience in itself. The extensive buffet showcases a delightful blend of international and Asian cuisines, satisfying diverse palates, including vegetarian and those seeking local delicacies. The top-notch quality of food and friendly service further enhances the dining experience, making it a memorable start to the day.
The accommodations at DoubleTree by Hilton Surabaya are highly appreciated for their spaciousness, modernity, and cleanliness. Visitors highlight the rooms' comfort, with attention to detail and functionality being key factors in enhancing their stay. The views from the rooms and the beautiful pool area contribute to a pleasant environment. Guests also commend the staff for their friendliness and excellent service, adding a personalized touch to the luxurious atmosphere of the hotel.
Cleanliness is a standout feature, as guests often remark on the meticulously maintained and welcoming environment. Though some feel the hotel lacks a degree of luxury in relation to its rates, the overall cleanliness and quality of services maintain a positive impression. The hotel also receives high marks for the comfort of its beds, providing an excellent sleep experience enhanced by plush mattresses and quality linens.
While opinions on the swimming pool are mixed, with some noting its relatively small size, the pool area is still appreciated for its pleasant ambience and additional features like the sauna and gym. The striking views and cleanliness of the facilities are noted as significant positives.
Overall, DoubleTree by Hilton Surabaya is a premier destination for travelers seeking an upscale, comfortable, and conveniently located accommodation. It delivers in terms of modern luxury, cleanliness, and exceptional value, reaffirming its reputation as one of Surabaya's top-tier hotel experiences.
Hotel Majapahit Surabaya MGallery is a luxurious and historical hotel located in the heart of Surabaya's bustling city center. Its location provides guests with easy access to nearby attractions and amenities, while its stunning gardens offer a serene and peaceful environment. The standout feature of the hotel is its delicious and varied breakfast buffet, offering a wide selection of food including Indonesian specialties. The dinner at the hotel's restaurant is also highly recommended, offering a great variety of tasty food. The spacious rooms offer comfortable beds, luxurious bathrooms and necessary amenities with a vintage atmosphere. The hotel's gym and pool are both highly enjoyable with guests commending the comfortable beds and exceptional staff. The hotel's historical status adds a unique and classic experience with a beautiful and well-preserved building exuding old world elegance. Despite some mixed reviews on cleanliness, guests overall praise the hotel for its exceptional staff and extensive facilities, making it the perfect choice for a luxurious stay in Surabaya.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is highly praised for offering a balanced blend of luxury, convenience, and exceptional service. Its strategic location is a major highlight, directly connected to Ciputra World Mall, a prime shopping and dining destination. The hotel’s proximity to key spots in Surabaya makes it ideal for both business and leisure travelers, providing easy access to transportation and entertainment venues.
Guests commend the hotel's breakfast offerings, which feature a wide array of delicious options ranging from local Indonesian dishes to continental favorites. The extensive and sumptuous buffet is supported by attentive staff, contributing to memorable dining experiences. The rooms, spacious and elegantly furnished, offer extraordinary city views and are maintained to high cleanliness standards. Guests appreciate the luxurious amenities, such as large bathtubs and comfortable beds, which guarantee a restful night's sleep.
Cleanliness is a consistent aspect of positive feedback, with the entire establishment being noted for its meticulous upkeep. The staff receives glowing reviews for their friendliness, professionalism, and customer-oriented approach, making guests feel at home. Despite occasional delays in the check-in process, the staff’s efficiency and welcoming demeanor enhance the hospitality experience.
The rooftop infinity pool on the 22nd floor is another standout feature, offering guests relaxation with stunning views of Surabaya's skyline. Complemented by spa facilities, the pool area provides a complete wellness experience. Overall, Hotel Ciputra World Surabaya successfully combines a dynamic city backdrop with a warm, inviting atmosphere, ensuring guests have an unforgettable stay.
Hotel Tugu Malang offers an exceptional experience, harmoniously blending a prime location with luxurious accommodations and top-tier service. Nestled in the heart of Malang, the hotel provides guests with convenient access to key cultural and historic attractions. Its central location near the train station and main square, coupled with its tranquil surroundings, makes it an ideal spot for both relaxation and exploration.
The culinary offerings at Hotel Tugu Malang are consistently praised. The breakfast, served à la carte by the pool, delights with a sumptuous mix of traditional and international dishes. The Melati and SaigonSan restaurants provide remarkable dining experiences with varied menu selections, highlighting local and Asian flavors. The inclusion of a complimentary afternoon tea further elevates the culinary experience, making it a highlight of many guests' stay.
Accommodations at the hotel exude charm and character with their unique design and historical elements. The spacious and immaculately clean rooms feature luxurious bedding that ensures a restful stay. Though some areas may benefit from modernization, the vintage appeal of the hotel adds to its allure. The cleanliness extends throughout the hotel, creating a serene and inviting atmosphere.
Guests frequently commend the hotel's friendly and attentive staff, who go above and beyond to make visitors feel special and cared for. The professional and approachable nature of the staff enhances the guest experience, ensuring seamless communication and exceptional service.
The hotel's amenities, including a serene pool set amidst lush greenery and a meticulously designed spa, contribute to a relaxing retreat. While the gym could benefit from an upgrade, the overall ambiance compensates for this minor shortcoming. The combination of a superb location, extraordinary decor, and historical charm establishes Hotel Tugu Malang as a five-star boutique destination. With its impressive blend of history, art, and luxury, it remains a top choice for discerning travelers seeking a unique and memorable stay.
At Four Points by Sheraton Surabaya, Pakuwon Indah, guests are consistently impressed by the hotel's prime location, offering direct access to the expansive Pakuwon Mall. This strategic positioning provides seamless connectivity to shopping, dining, and vibrant city attractions, making it a favored spot for leisure and exploration. The breakfast experience at the hotel is noted for its remarkable quality and variety, featuring an extensive buffet of Indonesian and Western dishes, complemented by attentive service and live music on weekends.
The rooms are highly praised for their cleanliness and spaciousness, with comfortable beds and impressive city views contributing to a pleasant stay. Cleanliness is a standout feature, with guests highlighting the hotel's well-maintained environment and friendly housekeeping staff ensuring rooms remain spotless. The staff overall is commended for their friendliness and professionalism, providing exceptional service and accommodating guest requests with thoughtful attention.
Guests appreciate the hotel's 24-hour gym, which is well-equipped and paired with a stunning pool area shared with the neighboring Westin hotel. Both facilities are noted for their cleanliness, appealing settings, and suitability for families. The pool's lovely views and grandeur, especially in the evening, add to the relaxing atmosphere. Lastly, the beds are described as superbly comfortable, with luxurious materials offering a restful night's sleep, often like a heavenly experience. The combination of excellent location, quality amenities, and attentive service makes Four Points by Sheraton Surabaya, Pakuwon Indah a compelling choice for a satisfying and enjoyable stay.
Shangri-la Surabaya is a great choice for travelers looking for a comfortable and clean stay in Surabaya. Guests have consistently praised the hotel's commitment to maintaining a spotless environment, including sparkling clean bathrooms, fresh-smelling rooms and excellent cleaning services. The staff at this hotel are truly exceptional with numerous guests commenting on their friendliness and helpfulness. The breakfast provided by the hotel is excellent with a wide variety of dishes available and the covid protocols are well-regulated during breakfast service. The spacious and well-maintained rooms are also highlighted as particularly comfy with families pleased with the option of connecting rooms to suit their needs. The swimming pool is larger than most hotel pools and guests enjoy using the water slides, especially their kids. Overall, Shangri-la Surabaya is a great option for anyone who values cleanliness, excellent service and a fantastic pool as key components of their travel experience.
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