Hotel Majapahit Surabaya MGallery is a luxurious and historical hotel located in the heart of Surabaya's bustling city center. Its location provides guests with easy access to nearby attractions and amenities, while its stunning gardens offer a serene and peaceful environment. The standout feature of the hotel is its delicious and varied breakfast buffet, offering a wide selection of food including Indonesian specialties. The dinner at the hotel's restaurant is also highly recommended, offering a great variety of tasty food. The spacious rooms offer comfortable beds, luxurious bathrooms and necessary amenities with a vintage atmosphere. The hotel's gym and pool are both highly enjoyable with guests commending the comfortable beds and exceptional staff. The hotel's historical status adds a unique and classic experience with a beautiful and well-preserved building exuding old world elegance. Despite some mixed reviews on cleanliness, guests overall praise the hotel for its exceptional staff and extensive facilities, making it the perfect choice for a luxurious stay in Surabaya.
Kokoon Hotel Banyuwangi stands out as a premier destination for travelers, offering a harmonious blend of convenience, comfort, and exceptional service. The hotel's strategic location provides guests easy access to nearby attractions, with stunning views of the natural beauty surrounding Banyuwangi. Its proximity to the airport is particularly beneficial for those arriving by air, while its placement ensures a peaceful retreat away from the bustling city center, making it an ideal base for exploring prominent sites like the Ijen volcano.
Guests are regularly impressed by the breakfast offerings at Kokoon Hotel, which are both diverse and high-quality. The buffet caters to a variety of tastes, presenting a delightful mix of Asian and Western dishes with favorites like ondeh-ondeh. The friendly service from the staff further enhances the breakfast experience, marking it as one of the best in Indonesia.
The rooms at Kokoon Hotel are spacious, modern, and impeccably clean. Guests relish the comfort provided by well-equipped amenities suitable for leisure and business travelers. The quiet and well-soundproofed environments paired with exceptionally comfortable bedding ensure restful stays. Many rooms offer spectacular views, adding to the overall satisfaction of guests.
Cleanliness is a notable aspect of the hotel experience, with meticulous attention to maintaining spotless and modern facilities. The stylish design and luxury appeal of the property make it feel brand new, offering a delightful atmosphere enriched by excellent service. The complete European and Asian breakfast buffet adds to the charm, making Kokoon Hotel a distinguished option for staying in Banyuwangi.
The staff at Kokoon Hotel Banyuwangi enhances the guest experience with their friendliness and professionalism. Their welcoming demeanor and ability to communicate smoothly with international guests create a warm and inviting atmosphere. Although there is room for improvement in providing detailed information on local tours, the staff's dedication to hospitality leaves a lasting positive impression.
Overall, Kokoon Hotel Banyuwangi seamlessly combines strategic location, comfort, cleanliness, and outstanding service, making it a desired choice for travelers seeking a memorable stay in Banyuwangi.
JW Marriott Hotel Surabaya stands out as an exceptional accommodation choice, offering an impressive blend of luxury, comfort, and accessibility. Situated in the heart of Surabaya, the hotel boasts a prime location that allows guests to easily explore nearby attractions like Tunjungan Plaza, Chinatown, and the historic old city. Its central position provides convenience for dining, shopping, and cultural experiences, all while maintaining a serene atmosphere in its quiet rooms.
Breakfast at JW Marriott Surabaya is often lauded for its sumptuous buffet, offering a diverse range of international and Indonesian dishes. The extensive selections cater to various tastes, setting the tone for a memorable day with friendly and welcoming service. Guests similarly enjoy the dinner experience, with a variety of dining options featuring global cuisine. Restaurants like Uppercut and Tang Palace offer delightful meals, contributing to the hotel's reputation for exceptional dining.
The hotel excels in delivering spacious and comfortable rooms that are consistently clean and well-maintained. Guests appreciate the elegant design and amenities, highlighting stunning city views from many rooms. The attentive staff further enhances the stay, known for their warmth, professionalism, and dedication to guest satisfaction. Staff members across various departments, from reception to restaurants, provide efficient and courteous service that fosters a hospitable environment.
Additional facilities such as the gym and pool contribute to a comprehensive and pleasurable experience. The gym is available 24 hours, equipped for fitness enthusiasts, while the pool offers a tranquil escape with its beautiful mosaic floor and surrounding garden. Guests frequently praise the beds for their comfort, ensuring a restful sleep.
Overall, JW Marriott Hotel Surabaya epitomizes five-star luxury with its elegant rooms, high-standard amenities, and superb service. Despite minor criticisms, it remains a top choice for travelers seeking a blend of comfort, convenience, and indulgence in Surabaya’s dynamic urban setting.
Sheraton Surabaya Hotel & Towers is highly acclaimed for its strategic location in the heart of Surabaya, directly connected to Tunjungan Plaza, a major shopping destination. This prime positioning offers guests seamless access to dining and shopping, making it ideal for exploring the city's dynamic attractions. Guests frequently applaud the hotel staff for their welcoming and helpful nature, enhancing an already positive experience with excellent service and support.
The breakfast at Sheraton Surabaya, served at Bromo Cafe, stands out for its exceptional diversity and quality. Guests enjoy a wide range of options spanning Western, Chinese, and local Indonesian cuisines, prepared with delicious flavors. The amiable and attentive staff contribute to a pleasant dining atmosphere, further enriched by the hotel's convenient location near a shopping center.
Rooms at the Sheraton Surabaya Hotel & Towers are appreciated for their spaciousness and cleanliness. While some parts of the building are undergoing renovations, guests find the accommodations comfortable and well-suited for families. Any minor concerns about furnishings or amenities are overshadowed by the roomy and relaxing setups offered.
Cleanliness is a key attribute of the hotel, with both rooms and restaurant areas maintained to high standards. Guests note the cleanliness of the spaces contributes to a positive impression, even though certain areas such as bathrooms and carpets show signs of age.
The staff's exceptional hospitality is a defining feature of Sheraton Surabaya Hotel & Towers. Their friendliness, efficiency, and willingness to go above and beyond leave a significant impact on guests, creating a warm and accommodating environment throughout the stay. Overall, Sheraton Surabaya Hotel & Towers stands out for its remarkable service, convenience, and comfort, making it a preferred choice for visitors.
Shangri-la Surabaya is a great choice for travelers looking for a comfortable and clean stay in Surabaya. Guests have consistently praised the hotel's commitment to maintaining a spotless environment, including sparkling clean bathrooms, fresh-smelling rooms and excellent cleaning services. The staff at this hotel are truly exceptional with numerous guests commenting on their friendliness and helpfulness. The breakfast provided by the hotel is excellent with a wide variety of dishes available and the covid protocols are well-regulated during breakfast service. The spacious and well-maintained rooms are also highlighted as particularly comfy with families pleased with the option of connecting rooms to suit their needs. The swimming pool is larger than most hotel pools and guests enjoy using the water slides, especially their kids. Overall, Shangri-la Surabaya is a great option for anyone who values cleanliness, excellent service and a fantastic pool as key components of their travel experience.
Grand Cakra Hotel Malang enjoys praise for its strategic location, offering guests a peaceful retreat while being conveniently close to essential amenities like shopping malls, supermarkets, and restaurants. The hotel makes it easy for guests to explore the local area, with nearby attractions such as Starbucks and other popular spots enhancing its appeal.
The breakfast experience is generally well-received, with guests appreciating the extensive buffet that caters to various tastes with both Eastern and Western options. The quality of the food is often admired, and the opportunity to dine with a view of the swimming pool adds to the enjoyment. However, there are suggestions for a bit more menu variety to cater to all culinary preferences.
Rooms at the hotel are spacious and comfortable, receiving accolades for their cleanliness and the effective soundproofing that ensures a peaceful stay. Guests find the design simple yet adequate, with rooms equipped to meet diverse needs. While bathroom cleanliness occasionally comes under critique, the overall comfort and size of the rooms leave most visitors satisfied.
The hotel's service truly shines, with the staff receiving consistent praise for their friendliness and helpfulness. Their accommodating nature and positive attitudes significantly contribute to a welcoming and pleasant atmosphere for guests.
However, the hotel has areas needing improvement. Cleanliness receives mixed reviews; while some parts of the property maintain satisfactory standards, there are concerns about towels, bed sheets, and air conditioning. Maintenance issues, particularly in bathrooms, suggest a need for more consistent upkeep. The Wi-Fi service disappoints many guests, with frequent disconnections and unstable connections highlighting the need for technological enhancements.
The swimming pool provides a mixed experience, appreciated for its cleanliness and flexible use policy, yet sometimes marred by maintenance issues such as water quality and broken facilities. More consistent pool maintenance could enhance guest satisfaction.
Overall, Grand Cakra Hotel Malang offers a favorable stay with its convenient location, excellent service, and comfortable rooms, although it could benefit from improvements in cleanliness, Wi-Fi, and pool maintenance to further elevate the guest experience.
Novotel Samator Surabaya Timur is well-regarded among travelers for several standout features, delivering a high-quality experience across a range of criteria. The hotel's location is strategic for those who need quick access to the airport or have business in the Rungkut Industry Area, although its position on a busy street with limited nearby dining options might not suit those seeking vibrant city life or easy exploration on foot.
The hotel's breakfast earns high praise for its extensive offerings and quality, impressing guests with a wide variety of local and international options that cater to diverse tastes, including vegan and savory items. The option for room service adds to the flexibility of the dining experience. Rooms are another highlight, consistently described as modern, spacious, and luxuriously designed with comfortable beds, contributing to the hotel's reputation for providing a restful environment. The cleanliness of the rooms and facilities is frequently commended, creating a pleasant and hygienic experience for visitors.
Staff at Novotel Samator are noted for their warmth and attentiveness, with a proactive approach to guest services that enhances the overall atmosphere. The fitness facilities, including a modern and clean gym, receive positive acknowledgment, offering a tranquil yet well-equipped space for guests to maintain their exercise routines. The pool complements the outdoor relaxation offerings, praised for its spaciousness and accompanying terrace bar, adding to its appeal despite nearby construction.
Overall, Novotel Samator Surabaya Timur offers a compelling combination of comfort, convenience, and quality service, making it a top choice for travelers seeking a well-rounded stay in Surabaya.
Ketapang Indah Hotel is a favored retreat for travelers seeking a blend of scenic beauty and convenience. Nestled by the shoreline with breathtaking views of Bali, the hotel offers an idyllic setting complemented by its strategic location near the Ketapang ferry port. This makes it an ideal stopover for those headed to Bali, while also serving as a base for exploring nearby natural attractions like Baluran National Park and Kawah Ijen.
Guests highlight the hotel's tranquil beachfront setting and appreciate the large, clean rooms equipped with modern amenities that ensure a comfortable stay. The expansive and impeccably maintained grounds feature a spacious pool and well-regarded restaurant, further enhanced by the professional and friendly staff who assist guests in making the most of their visit.
Ketapang Indah Hotel excels in providing a rich and varied breakfast buffet, offering a delightful array of Western and traditional Banyuwangi cuisine. Guests laud the delicious and extensive spread, which is complemented by stunning views of Bali from the dining terrace. While dinner receives mixed reviews, the à la carte menu is praised for its tasty selections and the enchanting seaside ambiance enhances the dining experience.
The hotel is renowned for exceptional cleanliness, with rooms noted for their spaciousness and modern comfort, while the beautifully maintained gardens and large pool contribute to the serene atmosphere. The staff receives high commendations for their exceptional friendliness and professionalism, enhancing the overall experience with their attentive service.
Families find Ketapang Indah Hotel to be an ideal destination, with spacious family rooms and amenities catering to both adults and children. The children's pool and playground provide ample entertainment options, making it a delightful getaway for families.
While the beach is not suitable for swimming due to cleanliness issues, its picturesque setting offers potential for leisurely walks and easy access to the ferry to Bali. The overall tranquility of the hotel environment remains a significant draw.
The comfortable beds are another highlight, ensuring a restful stay with many guests praising the bedding's comfort. Despite occasional Wi-Fi connectivity issues, the hotel's overall amenities and strategic location near Ketapang Harbour make it a preferred choice for travelers seeking a relaxing and convenient stay.
Swiss-Belinn Malang is a highly praised hotel nestled in an ideal location in Malang, offering easy access to a large shopping mall, various dining and entertainment options, and educational institutions like Brawijaya University. Its strategic position ensures convenient connectivity to city attractions and transportation services, making it a preferred choice for both business and leisure travelers.
Guests consistently commend the hotel for its exceptional breakfast offerings, featuring a diverse and extensive buffet that includes both Western and Asian dishes, along with local culinary delights. The presence of live cooking stations and the attentive, friendly staff enhance the dining experience. While some guests suggest more variation on certain days, the breakfast remains a highlight of their stay.
The hotel's rooms are noted for their cleanliness and modern amenities, offering a comfortable and restful environment with spacious layouts and cozy beds. Although the bathrooms occasionally receive feedback for needing more thorough cleaning and potential updates, the overall impression points to a pleasant stay supported by hospitable staff.
Swiss-Belinn Malang's staff are frequently praised for their warmth and exceptional service, contributing to a welcoming atmosphere throughout the hotel. They demonstrate a strong focus on guest satisfaction, with efficient communication and attentive service, further improving the guest experience. International visitors particularly appreciate the staff's English proficiency.
The large, inviting swimming pool is another highlight, equipped with a dedicated children's area, which families find appealing, although the pool's early closing time may be a consideration for some. The clean pool area, along with good breakfast buffet and relaxing massage services, enhance the overall experience for guests.
While there are some areas for improvement, such as the cleanliness of hallways and bathrooms, the convenient location, modern facilities, and excellent staff hospitality make Swiss-Belinn Malang a commendable choice for travelers visiting Malang.
THE 1O1 Malang OJ is highly regarded for its convenient location in Malang, providing guests with easy access to the city's attractions while maintaining a tranquil environment slightly removed from the busy city center. Travelers appreciate the hotel’s proximity to the train station, which facilitates easy transportation, and commend its central positioning for accessing local amenities. The hospitable staff contribute significantly to a welcoming atmosphere, being consistently praised for their friendliness, attentiveness, and professionalism.
Guests are impressed with the hotel’s extensive and delicious breakfast offerings, featuring a variety of Western and Indonesian dishes that cater to diverse tastes, all enjoyed with stunning city views. The spacious and clean rooms are a key highlight, offering comfort with functional amenities like comfortable beds, beautiful bathrooms, and great views, either directly from the rooms or from the rooftop area.
Cleanliness is a strong point, with the accommodations described as spotlessly clean and tidy, ensuring a relaxing stay for guests. While minor inconsistencies in cleanliness, such as floor maintenance, were noted, the overall environment remains favorable and well-maintained.
The swimming pool receives mixed feedback; although some guests find it nice, others mention its indoor location, small size, and colder temperature as drawbacks. Nevertheless, the hotel’s beds receive high praise for their exceptional comfort and spaciousness, contributing to restful sleep experiences that are complemented by the hearty breakfast offerings.
Overall, THE 1O1 Malang OJ stands out as a well-regarded choice for travelers seeking a blend of comfort, quality, and value, supported by excellent service and a prime location in Malang.
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