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Accessible, Big Hotels in East Java
68 HOTELS IN EAST JAVARanking can be influenced by the commissions we receive.
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Summary of reviews
Hotel Majapahit Surabaya MGallery is a luxurious and historical hotel located in the heart of Surabaya's bustling city center. Its location provides guests with easy access to nearby attractions and amenities, while its stunning gardens offer a serene and peaceful environment. The standout feature of the hotel is its delicious and varied breakfast buffet, offering a wide selection of food including Indonesian specialties. The dinner at the hotel's restaurant is also highly recommended, offering a great variety of tasty food. The spacious rooms offer comfortable beds, luxurious bathrooms and necessary amenities with a vintage atmosphere. The hotel's gym and pool are both highly enjoyable with guests commending the comfortable beds and exceptional staff. The hotel's historical status adds a unique and classic experience with a beautiful and well-preserved building exuding old world elegance. Despite some mixed reviews on cleanliness, guests overall praise the hotel for its exceptional staff and extensive facilities, making it the perfect choice for a luxurious stay in Surabaya.
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Swiss-Belinn Malang is a highly praised hotel nestled in an ideal location in Malang, offering easy access to a large shopping mall, various dining and entertainment options, and educational institutions like Brawijaya University. Its strategic position ensures convenient connectivity to city attractions and transportation services, making it a preferred choice for both business and leisure travelers.
Guests consistently commend the hotel for its exceptional breakfast offerings, featuring a diverse and extensive buffet that includes both Western and Asian dishes, along with local culinary delights. The presence of live cooking stations and the attentive, friendly staff enhance the dining experience. While some guests suggest more variation on certain days, the breakfast remains a highlight of their stay.
The hotel's rooms are noted for their cleanliness and modern amenities, offering a comfortable and restful environment with spacious layouts and cozy beds. Although the bathrooms occasionally receive feedback for needing more thorough cleaning and potential updates, the overall impression points to a pleasant stay supported by hospitable staff.
Swiss-Belinn Malang's staff are frequently praised for their warmth and exceptional service, contributing to a welcoming atmosphere throughout the hotel. They demonstrate a strong focus on guest satisfaction, with efficient communication and attentive service, further improving the guest experience. International visitors particularly appreciate the staff's English proficiency.
The large, inviting swimming pool is another highlight, equipped with a dedicated children's area, which families find appealing, although the pool's early closing time may be a consideration for some. The clean pool area, along with good breakfast buffet and relaxing massage services, enhance the overall experience for guests.
While there are some areas for improvement, such as the cleanliness of hallways and bathrooms, the convenient location, modern facilities, and excellent staff hospitality make Swiss-Belinn Malang a commendable choice for travelers visiting Malang.
Guests consistently commend the hotel for its exceptional breakfast offerings, featuring a diverse and extensive buffet that includes both Western and Asian dishes, along with local culinary delights. The presence of live cooking stations and the attentive, friendly staff enhance the dining experience. While some guests suggest more variation on certain days, the breakfast remains a highlight of their stay.
The hotel's rooms are noted for their cleanliness and modern amenities, offering a comfortable and restful environment with spacious layouts and cozy beds. Although the bathrooms occasionally receive feedback for needing more thorough cleaning and potential updates, the overall impression points to a pleasant stay supported by hospitable staff.
Swiss-Belinn Malang's staff are frequently praised for their warmth and exceptional service, contributing to a welcoming atmosphere throughout the hotel. They demonstrate a strong focus on guest satisfaction, with efficient communication and attentive service, further improving the guest experience. International visitors particularly appreciate the staff's English proficiency.
The large, inviting swimming pool is another highlight, equipped with a dedicated children's area, which families find appealing, although the pool's early closing time may be a consideration for some. The clean pool area, along with good breakfast buffet and relaxing massage services, enhance the overall experience for guests.
While there are some areas for improvement, such as the cleanliness of hallways and bathrooms, the convenient location, modern facilities, and excellent staff hospitality make Swiss-Belinn Malang a commendable choice for travelers visiting Malang.
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Shangri-la Surabaya is a great choice for travelers looking for a comfortable and clean stay in Surabaya. Guests have consistently praised the hotel's commitment to maintaining a spotless environment, including sparkling clean bathrooms, fresh-smelling rooms and excellent cleaning services. The staff at this hotel are truly exceptional with numerous guests commenting on their friendliness and helpfulness. The breakfast provided by the hotel is excellent with a wide variety of dishes available and the covid protocols are well-regulated during breakfast service. The spacious and well-maintained rooms are also highlighted as particularly comfy with families pleased with the option of connecting rooms to suit their needs. The swimming pool is larger than most hotel pools and guests enjoy using the water slides, especially their kids. Overall, Shangri-la Surabaya is a great option for anyone who values cleanliness, excellent service and a fantastic pool as key components of their travel experience.
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Four Points by Sheraton Surabaya, Tunjungan Plaza enjoys a prime location in the heart of Surabaya, directly connected to the expansive Tunjungan Plaza. This strategic positioning makes it ideal for guests seeking easy access to shopping, dining, and entertainment options, catering to both leisure and business travelers. The hotel's breakfast stands out with its impressive buffet selection, offering a delightful mix of Asian and Western cuisines. Guests frequently praise the delicious, fresh options and the friendly, welcoming staff, making breakfast a highly recommended part of their stay.
The rooms are consistently highlighted for their comfort, spaciousness, and modern design. The appealing décor, notably the beds, provides a superb sleeping experience likened to being enveloped by clouds. Both the cleanliness and comfort of the rooms meet high standards, with housekeeping contributing to an inviting ambiance throughout the hotel. Guests commend the staff for their exceptional service, describing them as helpful, accommodating, and attentive, ensuring a welcoming experience from reception to dining.
The pool is an attractive feature, appreciated for its cleanliness and spacious design, offering a safe and enjoyable environment for both adults and children. Located conveniently near the lobby, it adds to the luxurious and modern setting of the hotel. Overall, visitors enjoy a comfortable and relaxed stay at Four Points, where location, quality service, and amenities blend seamlessly to provide an all-around positive hotel experience.
The rooms are consistently highlighted for their comfort, spaciousness, and modern design. The appealing décor, notably the beds, provides a superb sleeping experience likened to being enveloped by clouds. Both the cleanliness and comfort of the rooms meet high standards, with housekeeping contributing to an inviting ambiance throughout the hotel. Guests commend the staff for their exceptional service, describing them as helpful, accommodating, and attentive, ensuring a welcoming experience from reception to dining.
The pool is an attractive feature, appreciated for its cleanliness and spacious design, offering a safe and enjoyable environment for both adults and children. Located conveniently near the lobby, it adds to the luxurious and modern setting of the hotel. Overall, visitors enjoy a comfortable and relaxed stay at Four Points, where location, quality service, and amenities blend seamlessly to provide an all-around positive hotel experience.
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Summary of reviews
Hotel Santika Premiere Gubeng Surabaya is highly regarded by guests for its strategic location, exceptional breakfast offerings, spacious rooms, consistent cleanliness, attentive staff, and comfortable beds. Located centrally in Surabaya, the hotel allows convenient access to key transport links and city attractions, providing guests with both stunning city views and a variety of exciting experiences.
The breakfast provided is a particular highlight, with an extensive array of options that cater to diverse tastes, including traditional Indonesian dishes and local delicacies. Guests commend the self-service espresso machine and neat presentation of the buffet, finding the breakfast a memorable part of their stay.
Room spaciousness and comfort are frequently praised, with clean and quiet surroundings that ensure relaxation. Comfortable beds and scenic city views enhance the guest experience. Although the bathrooms are noted as serviceable, some suggest updates to improve the shower setup.
The hotel maintains high standards of cleanliness, with thorough routines ensuring pristine conditions throughout both rooms and communal areas. The front desk and accompanying staff contribute to a calm and tidy atmosphere.
Staff attentiveness and friendliness are standout characteristics, with a team ready to meet guests' needs, enhancing the professional and welcoming environment. Services such as complimentary transportation to the train station underscore their commitment to guest satisfaction.
Overall, Hotel Santika Premiere Gubeng Surabaya offers a reliable and enjoyable stay for travelers, with the positive aspects far outweighing any minor concerns.
The breakfast provided is a particular highlight, with an extensive array of options that cater to diverse tastes, including traditional Indonesian dishes and local delicacies. Guests commend the self-service espresso machine and neat presentation of the buffet, finding the breakfast a memorable part of their stay.
Room spaciousness and comfort are frequently praised, with clean and quiet surroundings that ensure relaxation. Comfortable beds and scenic city views enhance the guest experience. Although the bathrooms are noted as serviceable, some suggest updates to improve the shower setup.
The hotel maintains high standards of cleanliness, with thorough routines ensuring pristine conditions throughout both rooms and communal areas. The front desk and accompanying staff contribute to a calm and tidy atmosphere.
Staff attentiveness and friendliness are standout characteristics, with a team ready to meet guests' needs, enhancing the professional and welcoming environment. Services such as complimentary transportation to the train station underscore their commitment to guest satisfaction.
Overall, Hotel Santika Premiere Gubeng Surabaya offers a reliable and enjoyable stay for travelers, with the positive aspects far outweighing any minor concerns.
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POP! Hotel Diponegoro garners high praise for its strategic location in the heart of Surabaya, offering guests easy access to key attractions, public transport and popular culinary spots. The hotel is appreciated for its cleanliness, modern appeal and comfort, making it particularly suitable for millennials. The spacious parking area adds to its convenience.
When it comes to breakfast, the offerings receive mixed reviews. While some guests find the breakfast delicious and commendable for accommodating specific dietary needs with special vegetarian packages, others criticize it for being sparse, insufficient and served cold, as it comes from outside. The limited menu options and occasional service inconsistencies also draw some negative feedback.
The rooms at the hotel are mostly appreciated for being clean and comfortable with many guests noting the spacious and comfortable beds as a highlight. Despite some mentions of the rooms being small, the functional layout and overall cleanliness are positively noted. However, occasional noise intrusion, old towels and subpar air conditioning are minor areas for improvement.
Cleanliness is a strong point for POP! Hotel Diponegoro with many guests praising the clean and cozy rooms, comfortable beds and good views. The professional and friendly housekeeping staff contribute to maintaining this high standard, although some guests mention the need for a more thorough deep cleaning in some cases.
The exceptional staff at the hotel receive widespread praise for their friendliness, helpfulness and attentiveness. Their warm reception and excellent service significantly enhance the guest experience.
Wi-Fi connectivity presents a mixed experience with some guests enjoying good internet connections while others face issues with weak signals, slow speeds and unstable connectivity. Improvement in this area could further enhance the overall stay.
The beds are generally well-received for their comfort and size, contributing to a good night’s sleep. While the daily cleaning service is appreciated, sporadic issues such as unfulfilled requests for king-size beds and occasional lapses in cleanliness are noted.
In conclusion, POP! Hotel Diponegoro provides excellent value for money with its strategic location, cleanliness, comfort and exceptional staff service. Minor areas for improvement include breakfast variety and quality, Wi-Fi reliability and some aspects of room amenities, but overall, it remains a highly recommended choice for travelers.
When it comes to breakfast, the offerings receive mixed reviews. While some guests find the breakfast delicious and commendable for accommodating specific dietary needs with special vegetarian packages, others criticize it for being sparse, insufficient and served cold, as it comes from outside. The limited menu options and occasional service inconsistencies also draw some negative feedback.
The rooms at the hotel are mostly appreciated for being clean and comfortable with many guests noting the spacious and comfortable beds as a highlight. Despite some mentions of the rooms being small, the functional layout and overall cleanliness are positively noted. However, occasional noise intrusion, old towels and subpar air conditioning are minor areas for improvement.
Cleanliness is a strong point for POP! Hotel Diponegoro with many guests praising the clean and cozy rooms, comfortable beds and good views. The professional and friendly housekeeping staff contribute to maintaining this high standard, although some guests mention the need for a more thorough deep cleaning in some cases.
The exceptional staff at the hotel receive widespread praise for their friendliness, helpfulness and attentiveness. Their warm reception and excellent service significantly enhance the guest experience.
Wi-Fi connectivity presents a mixed experience with some guests enjoying good internet connections while others face issues with weak signals, slow speeds and unstable connectivity. Improvement in this area could further enhance the overall stay.
The beds are generally well-received for their comfort and size, contributing to a good night’s sleep. While the daily cleaning service is appreciated, sporadic issues such as unfulfilled requests for king-size beds and occasional lapses in cleanliness are noted.
In conclusion, POP! Hotel Diponegoro provides excellent value for money with its strategic location, cleanliness, comfort and exceptional staff service. Minor areas for improvement include breakfast variety and quality, Wi-Fi reliability and some aspects of room amenities, but overall, it remains a highly recommended choice for travelers.
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At Four Points by Sheraton Surabaya, Pakuwon Indah, guests are consistently impressed by the hotel's prime location, offering direct access to the expansive Pakuwon Mall. This strategic positioning provides seamless connectivity to shopping, dining, and vibrant city attractions, making it a favored spot for leisure and exploration. The breakfast experience at the hotel is noted for its remarkable quality and variety, featuring an extensive buffet of Indonesian and Western dishes, complemented by attentive service and live music on weekends.
The rooms are highly praised for their cleanliness and spaciousness, with comfortable beds and impressive city views contributing to a pleasant stay. Cleanliness is a standout feature, with guests highlighting the hotel's well-maintained environment and friendly housekeeping staff ensuring rooms remain spotless. The staff overall is commended for their friendliness and professionalism, providing exceptional service and accommodating guest requests with thoughtful attention.
Guests appreciate the hotel's 24-hour gym, which is well-equipped and paired with a stunning pool area shared with the neighboring Westin hotel. Both facilities are noted for their cleanliness, appealing settings, and suitability for families. The pool's lovely views and grandeur, especially in the evening, add to the relaxing atmosphere. Lastly, the beds are described as superbly comfortable, with luxurious materials offering a restful night's sleep, often like a heavenly experience. The combination of excellent location, quality amenities, and attentive service makes Four Points by Sheraton Surabaya, Pakuwon Indah a compelling choice for a satisfying and enjoyable stay.
The rooms are highly praised for their cleanliness and spaciousness, with comfortable beds and impressive city views contributing to a pleasant stay. Cleanliness is a standout feature, with guests highlighting the hotel's well-maintained environment and friendly housekeeping staff ensuring rooms remain spotless. The staff overall is commended for their friendliness and professionalism, providing exceptional service and accommodating guest requests with thoughtful attention.
Guests appreciate the hotel's 24-hour gym, which is well-equipped and paired with a stunning pool area shared with the neighboring Westin hotel. Both facilities are noted for their cleanliness, appealing settings, and suitability for families. The pool's lovely views and grandeur, especially in the evening, add to the relaxing atmosphere. Lastly, the beds are described as superbly comfortable, with luxurious materials offering a restful night's sleep, often like a heavenly experience. The combination of excellent location, quality amenities, and attentive service makes Four Points by Sheraton Surabaya, Pakuwon Indah a compelling choice for a satisfying and enjoyable stay.
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