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Summary of reviewsThe Residence Inn by Marriott Brussels Airport is lauded for its strategic and convenient location, especially beneficial for business travelers and those with early flights. Proximity to Brussels Airport, NATO headquarters and Eurocontrol, paired with accessible public transportation, underscore its appeal. Despite its distance from downtown Brussels, which may not suit tourists aiming to explore the city center, the tranquil and well-connected setting proves advantageous for most guests.
The breakfast service earns generally favorable feedback, highlighting variety, quality and a pleasant atmosphere. The buffet's array of fresh fruits, pastries and both hot and cold items serve guests well, complemented by efficient and amiable staff. Although some guests wish for more options with staple items and better peak-time organization, the overall breakfast experience remains positive.
Dinner experiences at the hotel are mixed. While many guests commend specific dishes and the general quality of food, the limited vegetarian choices, high prices and restricted restaurant hours, especially on weekends, pose notable inconveniences. Clearer communication on restaurant availability and more diverse dining options might enhance guest satisfaction.
Rooms at the Residence Inn receive consistent praise for their spaciousness, cleanliness and modern amenities. Equipped with kitchenettes and comfortable beds, the rooms cater well to long-term guests and families. Superior soundproofing and meticulous upkeep ensure a tranquil and relaxing stay.
Cleanliness across the hotel, from rooms to shared facilities, stands out. Immaculate conditions, efficient daily cleaning services and well-maintained environments highlight the hotel's commitment to hygiene and guest comfort.
The staff at Residence Inn by Marriott Brussels Airport are frequently celebrated for their friendliness, helpfulness and multilingual proficiency. Positive interactions with the reception team and housekeeping staff enhance the welcoming atmosphere, despite occasional reports of staff feeling overloaded during peak times.
The free Wi-Fi generally meets guest needs with good reception and stable connections once accessed. However, complications in the login process and unclear communications about complimentary services versus paid options suggest areas for improvement.
The gym is adequate for basic exercise needs, offering essential equipment despite its modest size. Expectations might need aligning for fitness enthusiasts seeking more comprehensive facilities.
Parking at the hotel, though convenient, presents challenges with tight spaces and relatively high costs. Alternative parking solutions nearby can sometimes offer relief, provided availability.
Families find the Residence Inn a comfortable choice with spacious rooms, thoughtful amenities and special touches enhancing the stay for children. Some concerns about extra bed comfort are noted, yet the overall environment and service cater well to family needs.
Comfortable bedding, particularly the main beds, often receive accolades for contributing to a restful experience. Sofas and extra beds, however, garner mixed reviews, pointing to potential areas for refinement.
In summary, Residence Inn by Marriott Brussels Airport shines in its strategic location, cleanliness, modern rooms and friendly, efficient staff, making it an excellent accommodation for business travelers, families and those on short stays near the airport. Show more
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Hotel Taking Steps Towards Sustainability
An eco-certified property, this hotel is Green Key Certified and incorporates sustainable practices such as using solar energy. It also features water-efficient showers and provides guest room recycling facilities.
Family Friendly Hotel
This hotel stands out for its family-friendly focus, offering spacious, family-sized rooms. Guests praise the ample space and suite configurations, making it a great choice for families. The rooms are well soundproofed and perfect for ensuring a restful stay. The environment throughout the hotel is calm, fostering a pleasant and family-oriented atmosphere.
Business Hotel
Provides extended-stay accommodations with amenities suitable for business travelers. Offers convenient access to the airport and surrounding areas.
Hotel with Parking
This hotel is located near Brussels Airport and provides dedicated parking facilities for travelers, offering convenience for guests with vehicles.
4-Star Hotel
This extended-stay hotel offers apartment-style accommodations with full kitchens and comfortable living spaces. It is ideal for longer stays and provides convenient access to the airport and surrounding business areas.
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Gym
Room Types
Studio, 1 QueenOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a coffee machine, a seating area as well as an inner courtyard view. The unit offers 1 bed.
1 Bedroom Suite, 1 Queen, Sofa bedBoasting a private entrance, this air-conditioned suite comes with a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features a coffee machine, a seating area, a dining area, a flat-screen TV with streaming services, as well as an inner courtyard view. The unit has 2 beds.
Queen Studio with BalconyProviding free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a dishwasher, kitchenware and a microwave. The air-conditioned studio provides a TV with streaming services, a private entrance, a coffee machine, a seating area as well as an inner courtyard view. The unit offers 1 bed.
Guest Reviews
Location
Located conveniently close to Brussels Airport, the Residence Inn by Marriott Brussels Airport receives praise for its excellent location, particularly for those with early flights or business appointments nearby. The hotel is situated about a six-minute drive or a ten-minute walk to the airport, making transit exceptionally easy. The hotel is also noted to be near key infrastructure such as the NATO headquarters and Eurocontrol, which are accessible within a few minutes' walk or drive. Public transportation is readily available with a train station just 400 meters away, offering quick access to Brussels city center within approximately ten minutes.
Though highly rated for its proximity to the airport and business hubs, the hotel is considered far from Brussels' downtown area, making it less ideal for tourists or those wanting to explore the city center regularly. Despite its remote feel, the area is described as quiet and well connected by public buses with routes directly to the airport and connections to the city center. The surrounding area is noted to be an office/industrial zone, which might not appeal to casual travelers but suits business visitors well.
While the location gets high marks for accessibility and convenience for transit, some guests mentioned the challenges of navigating public transport to the hotel and highlighted the distance from central Brussels as a drawback. Nonetheless, the infrastructure around the hotel and the ease of accessing key areas make it a reliable choice for business travelers and those needing a quick stopover near the airport.
Breakfast
Residence Inn by Marriott Brussels Airport receives a mixture of praise and constructive feedback regarding its breakfast offerings. On the positive side, many guests commend the breakfast for its variety and quality, citing rich selections and hearty options. Descriptions like “excellent continental breakfast,” “delicious breakfast,” and “very good breakfast” appear frequently in reviews. Additionally, the breakfast buffet is often noted for having a wide variety of options, including fresh fruits, good pastries and a variety of hot and cold items. Guests also appreciate the breakfast atmosphere and the efficient, friendly service provided by the staff.
However, some reviews highlight areas for improvement. Several guests feel that the breakfast could benefit from more variety, including more greens and vegetables. There are comments about some breakfast items being cold when they should be warm or missing staple items like eggs and cheese. Organizational issues are also mentioned with reports of peak-time congestion, items running out and a general need for better management.
Despite these criticisms, the general consensus indicates that the breakfast experience at Residence Inn by Marriott Brussels Airport is largely positive with room for minor enhancements to fully meet guest expectations.
Dinner
The dinner experience at the Residence Inn by Marriott Brussels Airport has had mixed reviews from guests. For those who dined in, the offerings were generally described as good to excellent with specific praise for dishes like the Flemish Stew. The buffet provided a decent variety and there was an overall good selection for dinner. However, the vegetarian options seemed lacking and some found the food service to be somewhat expensive.
One major downside noted by several guests is the restaurant's limited operating hours and frequent closures, particularly on weekends, which was not always clearly communicated. This often left guests without evening dining options at the hotel on Fridays and Saturdays, causing inconvenience and leading some to seek food elsewhere. There were also comments about the lack of an a la carte menu and reliance on ready-made options, which could be limiting for those staying multiple nights.
Altogether, while the food quality can be satisfying, the availability and variety of dining options at the hotel are areas that could use improvement, especially considering the restaurant's closure on weekends. This can be particularly inconvenient for late arrivals or those staying over the weekend, who may need to make alternate dining arrangements.
Rooms
The rooms at the Residence Inn by Marriott Brussels Airport receive high praise for their spaciousness, cleanliness and modern design. Guests are consistently impressed with the large rooms that are well-furnished and feature modern decor, creating a warm and welcoming atmosphere. The rooms are not only spacious but also equipped with all necessary amenities, including fully equipped kitchens, which make them highly functional for longer stays.
The cleanliness of the rooms is impeccable with many reviews highlighting the spotless condition and fresh, tidy appearance of both the living spaces and the bathrooms. Comfort is another key highlight with comfortable beds and furnishings ensuring a relaxing stay. The rooms also offer practical amenities such as walk-in showers, two TVs in suites and kitchenettes complete with utensils, fridge and Nespresso machines.
Soundproofing is effective, contributing to a peaceful and quiet environment, despite some minor noise issues near the elevators. The availability of kitchen facilities, including microwaves and mini dishwashers, adds to the convenience, especially for families or guests on extended stays.
The overall quality of the rooms, from the beautiful and modern decor to the well-thought-out amenities, provides guests with a comfortable and pleasant experience, making the Residence Inn by Marriott Brussels Airport a highly recommended choice for travelers.
Beds
At the Residence Inn by Marriott Brussels Airport, guests overwhelmingly praise the beds as a highlight of their stay. Many reviews emphasize the commendable comfort and quality of the bedding, contributing to a restful experience. Guests appreciate a good selection of pillows, impeccable bedding and comfortable furnishings in the rooms. The king-sized and large beds particularly stand out, frequently mentioned as very comfortable, providing a good night's sleep.
However, there are some mixed opinions, particularly about the sofa beds. A few guests found the sofa beds uncomfortable and noted that the thin mattresses and springs in some beds could detract from the overall comfort. Despite these occasional concerns, the regular beds are often described as super comfortable with several reviews noting excellent bed comfort. The clean and cozy bedding enhances the overall stay, making the Residence Inn a favorable choice for travelers seeking a good night's rest near Brussels Airport.
Cleanliness
Residence Inn by Marriott Brussels Airport consistently receives high praise for its cleanliness across various aspects of the property. From the bright, modern rooms to the well-maintained facilities, guests highlight the hotel’s exceptional standards. The rooms are not only clean but also spotlessly so, often described as immaculate and tidy. Bathrooms and kitchenettes match this high level of hygiene, contributing to an overall comfortable stay.
Daily cleaning services are noted as excellent, ensuring that all areas, including the gym, remain impeccably clean. Guests appreciate the modern decor and the neat, well-maintained environment which elevates their experience. The cleaning team receives accolades for their remarkable job in keeping the premises pristine.
The hotel’s efforts extend beyond the rooms to include spacious and hygienic shared facilities, enhancing the comfort for all. This consistent focus on cleanliness and hygiene reflects a commitment to maintaining high standards, making Residence Inn by Marriott Brussels Airport a top choice for travelers seeking a clean and comfortable stay.
Staff
The reviews for the staff at the Residence Inn by Marriott Brussels Airport celebrate a high level of friendliness and attentiveness. Guests consistently describe the staff as friendly, helpful, welcoming and accommodating. The reception team, in particular, receives multiple mentions for their warmth and efficiency with several reviews highlighting their ability to handle the guests’ needs promptly and professionally. Many guests appreciate the multilingual capabilities of the staff, noting their proficiency in English, French and even Dutch.
The service provided by the cleaning and breakfast staff is also highly praised with particular mentions of their efficiency and pleasant attitudes. A standout mention goes to the customer care provided by Jonatas and Ms. Sanvicente, suggesting individual staff members make significant positive impressions. Even during busy times, the staff remains attentive, although a few reviews suggest that occasionally, they might seem a bit overloaded.
Overall, the Residence Inn by Marriott Brussels Airport impresses guests with its consistently friendly and supportive staff, ensuring a pleasant and welcoming stay.
Wi-Fi
Guests have generally appreciated the free Wi-Fi offered at the Residence Inn by Marriott Brussels Airport, noting good reception and strong, stable connections. Those who accessed the fast, free wifi found it satisfactory. However, there were consistent complaints about the complexity and cumbersome process of logging in with the Wi-Fi password not being clearly available. Some guests mentioned they had to pay for Wi-Fi despite initial advertisements suggesting it was free. Issues with network stability and connecting to streaming services like Netflix were also reported. Free Wi-Fi seems to be available in the lobby with some indicating that accessing Wi-Fi in other parts of the hotel incurs additional costs. Overall, while the Wi-Fi can work well once connected, clear communication and ease of access appear to be areas needing improvement.
Gym
The gym at Residence Inn by Marriott Brussels Airport garners mixed feedback from guests. While some find it small yet functional and well-equipped, others comment on its modest size and insufficiency of equipment. The fitness room photos may create high expectations that aren't entirely met in reality. Despite these criticisms, the gym is considered adequate for basic exercise needs and remains available for those seeking a convenient workout option during their stay. Overall, it offers essential facilities but may leave fitness enthusiasts wanting for more comprehensive amenities.
Parking
The Residence Inn by Marriott Brussels Airport offers parking facilities that have drawn mixed reviews from its guests. While the hotel features both underground and outdoor parking options, the availability of spaces is limited and some guests have noted the parking garage can be quite tight and difficult to navigate, particularly for larger vehicles. There are car chargers and secure parking options available, which are appreciated by those who need them. However, a recurrent theme in the reviews is the high cost associated with parking with many guests finding the daily rates to be excessive, sometimes paying up to €23 per night. This has been a point of frustration for many, especially given that parking is not included in the room rate and must be paid for separately.
For guests looking for alternatives, the nearby Holiday Inn offers cheaper parking options and there are sometimes free or less expensive parking spots available on the street or in front of the hotel, but this can be hit or miss depending on the day and time. On weekends, quite a few parking spaces can be found in the vicinity, which mitigates the issue somewhat. Overall, while the convenience of on-site parking is a definite plus, the costs and limited availability have left some guests feeling that this aspect of their stay could be improved.
Family
Residence Inn by Marriott Brussels Airport stands out for its family-friendly focus. The hotel's spacious, family-sized rooms are a hit with many guests praising the ample space and suite configurations, making it a great choice for families. The rooms are well soundproofed and perfect for ensuring a restful stay. The environment throughout the hotel is calm, fostering a pleasant and family-oriented atmosphere.
Traveling with children is made easier with convenient amenities such as baby beds and thoughtful touches like popcorn waiting for the children. The hotel offers improved food options for children and a well-received family breakfast, making it easier for families to dine together. Special decorations for occasions like Halloween add to the fun, making for memorable weekends with the family.
While there were some comments on the comfort of extra beds, the overall cleanliness and quietness of the rooms were frequently highlighted. The hotel staff’s willingness to accommodate high family cars with alternative parking solutions reflects their dedication to family needs. Residence Inn by Marriott Brussels Airport is generally recommended for anyone looking for a well-suited accommodation for family trips, catering comfortably to families of four with various thoughtful considerations.
4 Star
The Residence Inn by Marriott Brussels Airport enjoys a reputation for being a luxurious and first-class establishment, meeting many of the criteria expected of a four-star hotel. Guests often highlight the immaculate cleanliness and spotlessly maintained facilities as standout features. The accommodation itself is considered beautiful and exudes a sense of luxury, fitting well within the four-star category.
However, there are some mixed feelings about whether the hotel fully lives up to its four-star status. Some guests expected more in terms of service and amenities, pointing to factors like additional fees for parking and occasional breakfast congestion as areas that detract from the experience. While many found the hotel worthy of its four-star rating, a few felt it fell short of the standards typically associated with such a designation.
Overall, the Residence Inn by Marriott Brussels Airport leaves a mostly positive impression, particularly in terms of its cleanliness and luxurious feel, though there is some room for improvement to align completely with four-star expectations.
Business
Residence Inn by Marriott Brussels Airport emerges as an excellent choice for business travelers with numerous reviews highlighting its suitability for business trips. The hotel is frequently noted for its ideal business accommodations, offering facilities like on-site meeting rooms and good amenities necessary for work. Its location near the airport and city center ensures easy accessibility, making it convenient for both local business needs and international travel. Guests appreciate the modern equipment, cleanliness and overall comfort, which cater effectively to business requirements. The hotel is also appreciated for its proximity to NATO and nearby offices, solidifying its reputation as a great base for business visits. Furthermore, the equipped kitchen adds an extra layer of convenience for extended stays. In essence, Residence Inn by Marriott Brussels Airport stands out as a one-stop hotel perfect for business trips.
Accessible
The Residence Inn by Marriott Brussels Airport receives positive feedback for its accommodation of guests with disabilities. Rooms designed for individuals with reduced mobility are rated highly for their spaciousness and good accessibility, contributing to an overall comfortable stay. The hotel also offers accessible parking spaces, although enforcement could be improved. Guests frequently praise the helpful and attentive staff, particularly in assisting elderly visitors.
However, there are some areas for improvement. Although the facility is easy to navigate and find, it lacks certain accessibility features such as subtitles on the TV, which could enhance the experience for guests with hearing impairments. Elderly visitors also noted difficulty in opening room doors, suggesting that ease-of-use could be optimized.
The hotel boasts many accessible areas and is conveniently located close to offices in the area, making it a suitable base for business travelers. The facility itself is described as elegant and functional and it is easy to arrange a taxi the day before. Language is not a barrier here, as the receptionists are proficient in both Dutch and English. Additional modifications, like installing wall railings in bathtubs, could further improve the experience for guests requiring extra support.
No, Residence Inn by Marriott Brussels Airport doesn't have any pool.
No, a spa isn't available at Residence Inn by Marriott Brussels Airport.
Yes, Residence Inn by Marriott Brussels Airport welcomes dogs.
Yes, parking facilities are available at Residence Inn by Marriott Brussels Airport.
Yes, Residence Inn by Marriott Brussels Airport has a gym.