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Summary of reviewsThe Crowne Plaza Brussels Airport by IHG offers a premium experience for travelers, particularly those needing convenient access to Brussels Airport. Its strategic location, just minutes from the airport, is complemented by a free and efficient shuttle service, allowing easy connectivity to flights and nearby business parks. Guests appreciate the hotel's clean, modern facilities, including air-conditioned rooms that are both quiet and spacious, providing a tranquil atmosphere despite the proximity to the airport.
The hotel's breakfast is consistently praised for its variety and quality, featuring an extensive buffet with options that frequently exceed expectations. Similarly, the dining experience at Craft Restaurant garners positive feedback for its excellent food quality and attentive service, although there are occasional notes about slower service and a limited menu.
Guests find the rooms to be immaculate and comfortable, offering ample space and luxurious amenities like large bathrooms with separate tubs and showers. The hotel's commitment to cleanliness extends to all areas of the property, ensuring a modern and tidy environment. Additionally, the friendly and professional staff are frequently highlighted for enhancing the guest experience with their efficiency and welcoming demeanor.
The hotel's amenities, such as free Wi-Fi and a 24-hour fitness center complete with sauna and hammam facilities, cater to both business travelers and families. Families appreciate the spacious rooms and pet-friendly policies, although there are suggestions for more child-friendly services.
Overall, Crowne Plaza Brussels Airport by IHG meets the expectations of a four-star hotel, providing comfort and convenience with a touch of luxury. It stands out as a top choice for business travelers and families alike, offering a blend of practicality, quality, and affordability that resonates with guests. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is recognized as an eco-certified property. It provides an electric car charging station, supporting guests who use electric vehicles.
Family Friendly Hotel
While specific family amenities aren't detailed, Crowne Plaza hotels generally offer a higher standard of service and comfort suitable for families.
Business Hotel
Offers extensive conference facilities and business amenities. Its proximity to the airport and dedicated business services make it ideal for international business travelers.
Hotel with Gym
Crowne Plaza Brussels Airport offers a 24-hour fitness center with a treadmill, stationary bikes, ellipticals, multi-station training equipment, free weights, and a jogging track. It also provides free wellness facilities, including saunas and steam rooms.
4-Star Hotel
This hotel provides excellent access to the airport and features modern amenities suitable for business and leisure travelers. Guests can expect well-appointed rooms and comprehensive services.
Luxury Hotel
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Accessible Hotel
Room Types
Standard RoomThese modern decorated rooms have a seating area, a work corner and private bathroom facilities.
Premium RoomThis top-floor room comes with free internet, free local phone calls and Club Lounge access.
The Club Lounge offers complementary breakfast, drinks and snacks.
Double Room with Two Double Beds - Non-SmokingEnjoy this modern and spacious room with a view on the park. Benefit from the coffee and tea facilities, a free bottle of water and bathrobes. Watch your favourite film on the flat-screen TV. There is also a safe in the room for your valuables.
This room can accommodate up to 4 guests. Please note that no extra beds are possible in this room type.
Junior Suite with Park ViewThis air-conditioned suite offers views over the hotel's lush parkland. With a separate lounge area, it also offers a flat-screen TV and free internet.
Head to the exclusive lounge to network with colleagues over complimentary breakfast and drinks.
King Room with Park ViewFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Executive King Room with Park ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as garden views. The unit has 1 bed.
Standard Queen RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a seating area. The unit offers 1 bed.
Premium Queen RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, executive lounge access and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard King RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Double Room with Sofa BedOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.
Executive Queen Room With Sofa BedFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and executive lounge access. The unit has 2 beds.
Standard Queen Room with Sofa Bed and Park ViewProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Premium King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and executive lounge access. The unit has 1 bed.
Executive Queen Room with Sofa Bed and Park ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as garden views. The unit has 2 beds.
Senior King Suite with Park ViewOffering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Located just minutes from Brussels Airport, the Crowne Plaza provides a perfect setting for travelers needing convenient access to flights. With a free and efficient shuttle service, guests can easily reach their next destination or enjoy a comfortable night's rest before an early departure. This impeccably maintained hotel impresses visitors with its cleanliness and modern facilities, offering air-conditioned rooms that ensure a pleasant stay.
Guests particularly appreciate the proximity to the airport, making it an ideal choice for layovers or business trips. The strategic location also offers easy access to surrounding business parks, highways, and even Brussels city center, which is accessible by a short drive. While it's a bit removed from regular transport options like train stations or subways, the convenient shuttle service compensates for this distance.
Adjacent to a scenic park, the hotel allows guests to enjoy tranquil surroundings despite its bustling location. Visitors also note the hotel’s attentive staff and excellent soundproofing, which contribute to a calm and restful atmosphere. The Crowne Plaza Brussels Airport by IHG stands out as a high-standard accommodation option for anyone seeking practicality and quality close to Brussels Airport.
Breakfast
Crowne Plaza Brussels Airport by IHG seems to have garnered a strong reputation for its breakfast offerings. Guests consistently highlight the breakfast as a standout feature, often describing it as excellent, plentiful, and varied. Many appreciate the extensive buffet, which includes options such as meats, fruit, cheeses, and waffles, indicating a satisfying range of choices. The quality of the breakfast often meets or surpasses expectations, with certain items like croissants receiving special mention for their delightful taste. Additionally, the service is frequently praised, with specific staff members like Marie being recognized for their helpfulness. While most reviews lean positively, some guests note room for improvement, particularly in terms of accommodating food allergies and considering the breakfast costs, which some find expensive. Despite these minor critiques, the overall consensus suggests that the breakfast experience at Crowne Plaza Brussels Airport is impressive and a valued part of the stay.
Dinner
Dinner at Crowne Plaza Brussels Airport by IHG presents a mixed yet predominantly positive dining experience. Guests frequently praise the excellent quality and deliciousness of the food at the hotel's Craft Restaurant, noting a great selection and superb quality dishes. Several guests enjoyed memorable dishes such as standout roast chicken, complemented by a warm and welcoming atmosphere. The staff is often commended for their attentiveness, going the extra mile for special occasions. For those with dietary restrictions, the restaurant shows commendable consideration toward food allergies.
However, some diners express a level of dissatisfaction over certain aspects such as slow service and a limited menu. Additionally, while the night buffet is seen as limited, with food not served hot enough, the à la carte options are highlighted as a better choice, though they occasionally suffer from wait times and are considered overpriced by a few guests. Cleanliness in some instances needs addressing, with overall service sometimes lacking friendliness.
Despite these moments of inconsistency, the fine dining moments and the modern, spacious setting are appreciated, making it a recommended spot for those looking to enjoy their stay with a good meal, perhaps paired with an introduction to Belgian abbey beers.
Rooms
Nestled near Brussels Airport, Crowne Plaza Brussels Airport by IHG is a haven that prioritizes guest comfort and convenience. Visitors consistently praise the hotel's adherence to cleanliness, describing the rooms as spotless on arrival. The accommodations boast spaciousness, allowing guests ample room to relax, with many noting the rooms as being well-appointed and organized. These large rooms are complemented by comfortable bedding and luxurious details, such as expansive bathrooms with separate tubs and showers, adding to the overall comfort and functionality.
Despite the hotel's close proximity to the airport, guests enjoy a serene atmosphere, as the rooms are remarkably quiet and peaceful. Impeccable cleanliness is a hallmark here, extending from the rooms to the entire property. The hotel also shines with its excellent quality of service; the staff delivers superb customer care, ensuring guests feel welcomed from the moment of check-in through to departure.
While the decor might seem a bit outdated to some, it does not overshadow the comfort and quality offered. Guests find the rooms meet expectations with modern amenities and conveniences, making tempers flare only rarely. The hotel features thoughtful additions such as large vending machines stocked with snacks and beverages, catering to late-night cravings or convenient on-the-go needs.
Moreover, guests appreciate the reasonably priced rooms that provide considerable value given the spaciousness and quality. The establishment effortlessly blends the charm of modern comfort with a tranquil setting, offering a delightful contrast: the hustle of the airport adjacent, and the peacefulness of a nearby lake with ducks.
In summary, Crowne Plaza Brussels Airport exceeds in delivering clean, comfortable, and spacious accommodations with a rewarding guest experience that resonates with both business travelers and families alike.
Beds
At Crowne Plaza Brussels Airport by IHG, the beds have left a notable impression on guests, predominantly for their comfort. Many guests commend the hotel for its very comfortable bedding and mattresses, describing them as being supremely comfortable and the highlight of their stay. The pillows and overall sleep experience have often been singled out as a positive aspect, contributing to restful nights. However, there are recurring remarks about the size of the beds, particularly the beds in family rooms and for double occupancy, being on the smaller side. This sentiment echoes through several reviews, with guests noting that the beds are sometimes too narrow or tight for two people, leading to comments about a preference for king-size beds for added comfort. Despite these size concerns, the consensus leans towards satisfaction with the comfort level of the beds, if not their dimensions. Nonetheless, some guests have experienced issues with pillow comfort and the occasional substandard bed preparation, indicating room for improvement. Overall, while the comfort aspect earns high marks, the size of the beds poses a challenge for those expecting more space during their stay.
Cleanliness
Nestled conveniently near the airport, the Crowne Plaza Brussels Airport by IHG impresses guests with its exemplary cleanliness and modern appeal. The hotel consistently receives high praise for its immaculate condition, from the spotless guest rooms to the well-maintained common areas. Visitors appreciate the comfort offered by the clean, well-appointed rooms, often mentioning the inviting ambiance and cozy beds. The hotel’s facilities, highlighted for their pristine appearance and stylish decor, contribute to an overall atmosphere of tidiness and modernity, ensuring a pleasant stay. Guests also find comfort in the hotel's quiet and spacious rooms, providing a restful environment for a good night's sleep. Additionally, the friendly and efficient service from the staff adds to the positive experience, making the Crowne Plaza a standout choice for travelers seeking both comfort and convenience near Brussels Airport.
Staff
At Crowne Plaza Brussels Airport by IHG, guests consistently commend the staff for their exceptional friendliness and professionalism. Visitors appreciate the welcoming atmosphere and efficient service from the moment they arrive, highlighting the smooth and quick check-in process. The staff's attentiveness and courteous demeanor contribute significantly to a pleasurable stay, with many guests mentioning their proactive attitude and readiness to assist.
In the hotel's restaurant and bar, the team is described as particularly polite and attentive, enhancing guests' dining experiences. The front desk staff frequently receive praise for going above and beyond, from suggesting budget-friendly parking options to helping with transportation arrangements like taxi bookings. The hotel also excels in providing a convenient shuttle service to the airport, which further underlines their commitment to guest satisfaction.
Overall, the staff at Crowne Plaza Brussels Airport are noted for their professionalism, efficiency, and friendly nature, greatly enriching the overall customer experience.
Wi-Fi
The Crowne Plaza Brussels Airport by IHG receives positive feedback regarding its WiFi services. Guests appreciate the comfort and functionality of the rooms, particularly noting the convenience of having a desk paired with good WiFi. Many reviews highlight the satisfactory speed and reliability of the internet connection, which is provided free of charge to guests. Overall, the WiFi at the hotel meets the needs of travelers looking for efficient and no-cost internet access during their stay.
Gym
Crowne Plaza Brussels Airport by IHG offers guests an impressive fitness experience, with a gym that receives numerous commendations for its quality and accessibility. Travelers appreciate the availability of a well-equipped and user-friendly gym that operates 24 hours a day, allowing for flexibility and convenience. The spaciousness of the fitness center is notable, providing ample room for a comfortable workout. Additionally, the wellness area is a highlight, featuring a great sauna and hammam facilities, which adds a relaxing dimension to guests' stay. With separate saunas for men and women, the hotel ensures privacy and comfort in its wellness offerings. Overall, the gym and health club exceed typical hotel standards, offering facilities that cater to both fitness enthusiasts and those looking to unwind during their travels.
Family
The Crowne Plaza Brussels Airport by IHG caters well to families with its comfortable and spacious family rooms, designed to suit the needs of those traveling with children. Families have positively highlighted the large rooms equipped with both a bathtub and a shower, which are ideal for young children, such as the mentioned 3-year-old twins. The hotel's ambiance and comfort contribute significantly to a stay that is both pleasant and accommodating for families.
The breakfast is noted for being complete and varied, offering a hearty start to the day. While families appreciate the overall accommodation, some mention that the family rooms are not sizeable enough for larger families and lack a microwave. Also, specialized children's dishes are available only upon request, and some guests have mentioned that the hotel could improve in offering child-friendly menus.
The ease of having two single beds in the family room seems to work well for young children, even though accommodating two adults may be less comfortable. Guests traveling with pets also appreciate the hotel's pet-friendly policy, with good areas nearby for walks. Overall, many families enjoyed their stay and recommend the hotel for family trips, making it a solid choice for families planning a visit to Brussels.
4 Star
Crowne Plaza Brussels Airport by IHG appears to generally meet the expectations of a four-star hotel, offering the comfort and amenities one would anticipate from such an establishment. Many guests highlight its affordability, especially considering the level of luxury provided. The hotel is seen as an excellent choice for those seeking a convenient location near the airport. Although there are some critiques, such as smaller beds and missing basic items, the overall service is deemed appropriate for its rating. With a reasonably priced stay coupled with the typical comforts and facilities of a four-star hotel, it seems to fit well within its expected category.
Business
Situated conveniently near Brussels Airport, Crowne Plaza Brussels Airport by IHG is an excellent hub for business travelers. This hotel stands out as a top choice for quick business trips or conventions, with its state-of-the-art business center and well-equipped conference facilities. The location is particularly advantageous for those with early flights, as the hotel provides a reliable shuttle service to and from the airport.
Accommodations at the hotel are both comfortable and luxurious, with the rooms being spacious, exceptionally clean, and equipped with amenities like a coffee corner, tea/coffee makers, and ironing facilities—features that are appreciated by business guests and tourists alike. Guests often highlight the hotel's excellent service, from the polite and efficient reception staff to the quick and effective room service, making the overall experience seamless and pleasant.
Further enhancing the stay is the access to a lounge and a good breakfast that sets the right tone for a productive day. For those seeking convenience during their travels, the hotel’s location and service provide a perfect backdrop for quick meetings and overnight stays. Overall, Crowne Plaza Brussels Airport is highly recommended for business bookings, serving as an ideal location for effective business engagements with ease and comfort.
Luxury
The Crowne Plaza Brussels Airport by IHG seamlessly blends luxury with simplicity, creating a sophisticated atmosphere that impresses guests from the moment they arrive. With decoration that strikes a harmonious balance between elegance and modernity, the hotel offers a truly high-end experience. Guests frequently praise the clean and comfortable rooms, which are not only luxurious but also more extravagant than initially anticipated. Each room is meticulously equipped, boasting beautiful views, contributing to a restful stay.
Perfect for an overnight layover in Brussels, this upscale establishment ensures a serene environment despite its proximity to the airport. The service is consistently described as high-quality and excellent, highlighting the staff’s dedication to guest satisfaction. The hotel’s dining experience elevates the stay further; the luxury restaurant offers breakfast along with phenomenal dishes like monkfish stew paired with delightful wine and beer selections. Overall, the Crowne Plaza Brussels Airport delivers a high-class experience that leaves guests feeling pampered and well-cared for throughout their visit.
No, Crowne Plaza Brussels Airport by IHG doesn't have any pool.
No, a spa isn't available at Crowne Plaza Brussels Airport by IHG.
Yes, Crowne Plaza Brussels Airport by IHG welcomes dogs.
No, parking facilities aren't available at Crowne Plaza Brussels Airport by IHG.
Yes, Crowne Plaza Brussels Airport by IHG has a gym.