DoubleTree by Hilton Coventry Building Society Arena
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe DoubleTree by Hilton Coventry Building Society Arena is highly regarded for its prime location, especially for guests attending events at the Coventry Arena. Situated near the football stadium, casino and retail park, the hotel is well-positioned for a variety of occasions including weddings, conferences and exhibitions. Visitors commend its easy access to major motorway networks, such as the M6 and abundant parking options, making it a convenient choice for travelers exploring Birmingham or nearby attractions.
The breakfast experience at the hotel is overwhelmingly positive with guests praising the exceptional quality and diverse offerings from English and Continental options to gluten-free dishes. The helpful and pleasant staff contribute significantly to a memorable dining experience despite minor inconsistencies such as occasional cold food or non-functional coffee machines.
Dinner receives mixed feedback with some guests praising the food quality as excellent, particularly room service, while others criticize limited menu options, long waits and expensive pricing. The hotel’s rooms are generally appreciated for being spacious, comfortable and providing unique views of the football pitch. However, some complaints about outdated decor, cleanliness issues and inconsistent room maintenance persist.
Guests are divided on cleanliness with many noting well-maintained spaces and fresh towels, while others point out specific hygiene concerns such as dirty carpets and bathroom mold. The staff consistently receive high praise for their friendliness and efficiency, enhancing the overall guest experience. However, the WiFi situation seems problematic for many with poor signals and connection difficulties mentioned frequently.
Parking is appreciated for its ease and availability, though unexpected fees are a common grievance. Families find the hotel accommodating with spacious rooms, friendly staff and engaging views of the football pitch. There are logistical issues such as room allocations on different floors that need improvement.
Bed comfort generally wins approval with many guests describing them as very comfortable, although some experience issues with hardness or cleanliness. The hotel's modern design and spacious rooms are praised, but some feel it doesn’t fully meet Hilton's four-star standard.
Business travelers benefit from the hotel's excellent location, well-equipped meeting rooms and proximity to the arena for professional events. The hotel offers a reasonable blend of comfort and convenience, making it a suitable choice for both business and leisure travelers.
Categories
The breakfast experience at the hotel is overwhelmingly positive with guests praising the exceptional quality and diverse offerings from English and Continental options to gluten-free dishes. The helpful and pleasant staff contribute significantly to a memorable dining experience despite minor inconsistencies such as occasional cold food or non-functional coffee machines.
Dinner receives mixed feedback with some guests praising the food quality as excellent, particularly room service, while others criticize limited menu options, long waits and expensive pricing. The hotel’s rooms are generally appreciated for being spacious, comfortable and providing unique views of the football pitch. However, some complaints about outdated decor, cleanliness issues and inconsistent room maintenance persist.
Guests are divided on cleanliness with many noting well-maintained spaces and fresh towels, while others point out specific hygiene concerns such as dirty carpets and bathroom mold. The staff consistently receive high praise for their friendliness and efficiency, enhancing the overall guest experience. However, the WiFi situation seems problematic for many with poor signals and connection difficulties mentioned frequently.
Parking is appreciated for its ease and availability, though unexpected fees are a common grievance. Families find the hotel accommodating with spacious rooms, friendly staff and engaging views of the football pitch. There are logistical issues such as room allocations on different floors that need improvement.
Bed comfort generally wins approval with many guests describing them as very comfortable, although some experience issues with hardness or cleanliness. The hotel's modern design and spacious rooms are praised, but some feel it doesn’t fully meet Hilton's four-star standard.
Business travelers benefit from the hotel's excellent location, well-equipped meeting rooms and proximity to the arena for professional events. The hotel offers a reasonable blend of comfort and convenience, making it a suitable choice for both business and leisure travelers.
Hotel near Golf Courses
This hotel offers a golf course within 2 miles, along with a fitness center and casino. It is located in the Coventry Building Society Arena, providing access to sports and entertainment facilities.
Family Friendly Hotel
Located at the Coventry Building Society Arena, this DoubleTree by Hilton provides families with access to sports and entertainment events. The hotel offers spacious rooms and family-friendly dining options.
Dog Friendly Hotel
This hotel is pet-friendly. Being located near the Coventry Building Society Arena, it offers easy access to open spaces suitable for dog walking.
Business Hotel
This hotel is located at the Coventry Building Society Arena and offers modern rooms, on-site dining, and meeting facilities. It features 13 meeting rooms and the spacious Minster Suite, ideal for conferences and corporate meetings for up to 400 people. All meeting rooms have built-in A/V equipment.
Hotel with Gym
The DoubleTree by Hilton Coventry Building Society Arena offers a modern gym for guests looking to maintain their fitness routine while traveling.
4-Star Hotel
Located near the Coventry Building Society Arena, this DoubleTree offers clean and comfortable rooms. The excellent breakfast and friendly staff ensure a welcoming experience.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Accessible Hotel
Guest Reviews
The 'DoubleTree by Hilton Coventry Building Society Arena' boasts a prime location, making it the ideal choice for guests attending events at Coventry Arena. Its proximity to the football stadium, casino and nearby shops adds to its appeal. The hotel offers easy access to major motorway networks, especially the M6, which is convenient for those traveling by car. Visitors consistently praise the hotel's convenience for various occasions, such as weddings, conferences and exhibitions, highlighting that everything needed is close by or within walking distance.
Guests frequently mention the ease of finding the hotel and the availability of ample parking. The central location and quiet surroundings are also appreciated, providing a peaceful respite despite being near main attractions. The staff has been noted for their friendliness, complementing the overall comfortable stay. The hotel is not only convenient for local amenities but is also well-situated for visits to Birmingham and other nearby attractions, adding to its versatility for different types of travelers.
While most reviews are overwhelmingly positive, a few note an isolated or poor location, but these are exceptions rather than the rule. Overall, the location of this hotel is highly rated for its closeness to conference venues, the casino and the retail park, making it a highly recommended choice for visitors of Coventry's bustling events and activities.
Breakfast at the DoubleTree by Hilton Coventry Building Society Arena is overwhelmingly praised by guests for its exceptional quality and diverse selection. Many reviewers highlight the fantastic and amazing range of options available, including English and Continental choices, gluten-free items and well-prepared hot dishes. The breakfast buffet is noted for being well-stocked and rich with everything from lemon muffins to lattes making a memorable impression.
Guests frequently commend the helpful and pleasant staff, who contribute to an enjoyable dining experience. The organization's only drawback seems to be inconsistency, as a few reviews mention issues like cold food, non-functional coffee machines and occasional lapses in replenishment. Despite these rare complaints, most visitors find the breakfast to be well worth the money with many describing it as a highlight of their stay. Overall, breakfast at this hotel receives high marks for its variety, quality and the strong support of its friendly staff.
Dinner experiences at the DoubleTree by Hilton Coventry Building Society Arena received mixed feedback from guests. Many praised the food, describing it as good, excellent, amazing and delicious. Room service meals were particularly highlighted for being brilliant and nicely delivered.
However, several reviewers shared concerns over the limited food options, especially in the evening. Many found the bar menu uninspiring and noted that the main restaurant offered a restricted selection. Additional complaints cited the closure of the restaurant without a clear explanation and long waiting times for meals. While some guests found the bar and restaurant pleasant, others criticized them for being expensive and serving average or even dreadful food.
Issues such as cold food deliveries, oily and overcooked dishes and poorly prepared meals were mentioned as well. There was also disappointment over the absence of vegetarian options and healthier small bites. Despite these critiques, some guests did find the menu to cater well even to picky eaters.
Overall, while the dinner at the DoubleTree by Hilton Coventry Building Society Arena has received commendation for food quality from several guests, others pointed out significant areas for improvement, particularly concerning menu variety, service speed and value for money.
DoubleTree by Hilton Coventry Building Society Arena offers a mixed experience when it comes to their rooms. Many guests praised the rooms for being spacious, comfortable and clean, often mentioning the fantastic views of the football pitch, which is a unique feature of this hotel. The rooms are well-equipped with basic amenities, including tea and coffee making facilities, ironing tools and comfortable beds. Some rooms were described as modern and nicely designed, providing a relaxing environment with ample space for families and individuals alike.
However, not all reviews were as glowing. Several guests noted that the decor felt outdated and in need of refurbishment with some rooms showing signs of wear and tear like dirty carpets, mouldy bathrooms and poor water pressure in showers. The air conditioning and heating systems were also mentioned frequently with some rooms being uncomfortably hot or cold. Additionally, issues like lack of cleanliness, distant room locations from reception and inadequate soundproofing were highlighted by some guests.
Overall, while many found the rooms to be inviting and well-sized, there are notable inconsistencies in maintenance and cleanliness that could affect the overall guest experience.
The DoubleTree by Hilton Coventry Building Society Arena offers a mixed experience in terms of bed comfort, but leans generally towards the positive. Many guests found the beds to be very comfortable, describing them as comfy, compact, spacious and perfect for a good night's sleep. Several reviews mentioned the beds as being among the most comfortable they've ever experienced with adjectives like fluffy, cosy and exquisite frequently used. Thick, light-proof curtains and working air conditioning further enhance the sleeping environment, contributing to a restful stay.
However, not all feedback was glowing. Some guests encountered issues with the beds being too hard, worn or even broken. A few reviews cited rock-hard mattresses and soft pillows as areas of discomfort and there were mentions of beds in need of repair or moving easily due to broken or unfixed castors. Cleanliness was another area where feedback varied with some guests reporting dirty bedding or issues with unclean conditions upon arrival.
Overall, while there are some areas for improvement, the general consensus points towards a comfortably outfitted room that meets the needs of many travelers.
Guest reviews of the 'DoubleTree by Hilton Coventry Building Society Arena' present a mixed picture of cleanliness standards. On the positive side, many guests found the rooms, bathrooms and common areas to be clean, tidy and well-maintained with frequent mentions of fresh towels, spotless conditions and inviting, comfortable spaces. Some guests described their rooms as immaculate with luxurious towels and well-presented food.
However, there were frequent complaints about various aspects of cleanliness. Issues such as dirty carpets, stained furnishings, dusty surfaces and bathroom mould were mentioned. Several reviews highlighted unclean or poorly maintained areas, including remnants of cut fingernails on the carpet, dirty floors and walls and unpleasant odors in the rooms and corridors.
Overall, while many guests did appreciate the hotel's cleanliness and comfort, there remains a significant number of reviews pointing to areas in need of improvement to meet the expected standards.
The staff at the DoubleTree by Hilton Coventry Building Society Arena receive consistent praise from guests for their friendliness and efficiency. Throughout their stay, guests are met with welcoming and attentive service across various areas, from the breakfast room to reception. The team is described as cheerful, kind and more than willing to go the extra mile to assist with any needs. Several guests highlighted the exceptional service provided by the check-in staff and the professionalism of the breakfast staff, making the mornings particularly enjoyable. While a few reviews mentioned instances where staff seemed overwhelmed or less accommodating, the overwhelming sentiment is that of satisfaction with the staff's supportive and hospitable nature. The night shift employees also receive commendations for their friendliness and accommodating demeanor. Overall, the hotel's team plays a significant role in enhancing the guest experience, contributing positively to the stay at the hotel.
At the DoubleTree by Hilton Coventry Building Society Arena, the WiFi situation has garnered mixed feedback. While some guests reported that the WiFi worked flawlessly and was relatively fast, these positive experiences seem less common. A significant number of reviews indicate issues with the WiFi, ranging from poor signals and connection dropouts to non-existent or slow internet access in the rooms. Several guests noted the complexity of connecting to the WiFi with suggestions that access through the Hilton Honors app may be required. Additionally, there were mentions of WiFi being chargeable on some occasions, which may not be ideal for all travelers. Overall, it appears that while there are instances of good WiFi performance, many guests have encountered significant challenges with internet connectivity during their stay.
The parking situation at DoubleTree by Hilton Coventry Building Society Arena evokes mixed feelings among guests but leans positively in some areas. Many reviewers appreciated the ease and abundance of parking spaces available. Some guests were pleased with complimentary parking options, particularly the free parking at the nearby casino and found the hotel's parking to be well-managed.
However, a significant number of reviews mention dissatisfaction regarding the parking fees, which often came as an unexpected charge. The cost of parking ranged typically from £8 to £10 per day, though a few highlighted charges as high as £16. Some guests felt the parking fees were excessive, especially given the hotel's location outside of the city. Issues with the communication of parking fees during booking and inadequate signage to the car park were common concerns. Despite these points, some guests mentioned that they were compensated for parking, which mitigated their frustration.
Overall, while the parking is generally convenient and easy to use, the extra charges and lack of clear communication about these fees were noted as areas for improvement.
DoubleTree by Hilton Coventry Building Society Arena offers a mixed experience for families traveling with kids. Many guests appreciated the hotel's family-friendly atmosphere, mentioning the spacious rooms and large TVs that entertain both adults and children. The pitches view rooms were particularly enjoyed, adding an extra thrill especially for sports fans. Families also took advantage of the proximity to Coventry Arena for easy access to events, a considerable perk for sports enthusiasts.
The hotel's amenities such as ordering cookies for children and having sufficient space for babies were also highlighted positively. Staff received praise for their helpfulness and friendliness, contributing to the overall pleasant stay.
However, some logistical issues were noted. Families with children were occasionally allocated rooms on different floors or those only accessible via stairs, which wasn't ideal. Additionally, there were suggestions for improving facilities such as having bigger bins to accommodate the needs of a family. Despite these drawbacks, the general sentiment pointed towards it being a suitable place for family gatherings with available activities and a comfortable ambiance.
DoubleTree by Hilton Coventry Building Society Arena offers a mix of experiences. The hotel's modern design and spacious rooms are often praised with many guests highlighting the overall appeal of the property. However, there are concerns about whether it lives up to the Hilton standard with some guests feeling it does not meet four-star expectations or justify its premium pricing. Despite these criticisms, the general consensus is that the hotel provides a decent stay with several satisfactory aspects.
DoubleTree by Hilton Coventry Building Society Arena offers an exceptional location for business travelers and professionals attending conferences or events. Proximity to the arena and conference facilities significantly enhances convenience, making it an ideal choice for those attending professional gatherings. The hotel's location adjacent to the M6 also provides an excellent stopover for breaking up journeys.
Business guests have found the meeting and conference rooms to be well-equipped, catering adequately to various professional needs. The hotel also caters to business requirements such as issuing invoices on company names and ensuring a smooth experience for corporate events. Located just outside the city center, it provides a high level of convenience for work-related stays, blending comfort with accessibility for meetings and professional engagements.
The DoubleTree by Hilton Coventry Building Society Arena offers a variety of features and accommodations for guests with disabilities, receiving mixed reviews regarding its overall accessibility. The hotel provides rooms specifically designed for wheelchair users and is equipped with accessible showers and shower chairs in the disabled bathrooms, facilitating ease of use. It is also noted for its interconnecting rooms that can be arranged upon request, making it a practical choice for families or groups requiring such configurations.
The hotel prides itself on being service dog-friendly and offers facilities suited to the needs of physically disabled guests, including rooms available on the ground floor to minimize mobility challenges. The location itself is appreciated for its accessibility and there are more accessible payment options.
However, some aspects require attention. There were concerns about the distance to certain rooms, which may pose difficulties for those with mobility issues and a lack of spaciousness in some accessible rooms compared to others. The accessibility room's bathroom was reportedly similar to public disabled toilets and one of the lifts being out of order further complicated access. Noise levels and difficulties with parking access were also noted as potential drawbacks.
Despite these issues, the staff received positive remarks for their friendliness and willingness to accommodate specific needs, highlighting a commitment to service even if certain infrastructural elements could benefit from improvements.
Location Show Map
Location
Guests frequently mention the ease of finding the hotel and the availability of ample parking. The central location and quiet surroundings are also appreciated, providing a peaceful respite despite being near main attractions. The staff has been noted for their friendliness, complementing the overall comfortable stay. The hotel is not only convenient for local amenities but is also well-situated for visits to Birmingham and other nearby attractions, adding to its versatility for different types of travelers.
While most reviews are overwhelmingly positive, a few note an isolated or poor location, but these are exceptions rather than the rule. Overall, the location of this hotel is highly rated for its closeness to conference venues, the casino and the retail park, making it a highly recommended choice for visitors of Coventry's bustling events and activities.
Breakfast
Guests frequently commend the helpful and pleasant staff, who contribute to an enjoyable dining experience. The organization's only drawback seems to be inconsistency, as a few reviews mention issues like cold food, non-functional coffee machines and occasional lapses in replenishment. Despite these rare complaints, most visitors find the breakfast to be well worth the money with many describing it as a highlight of their stay. Overall, breakfast at this hotel receives high marks for its variety, quality and the strong support of its friendly staff.
Dinner
However, several reviewers shared concerns over the limited food options, especially in the evening. Many found the bar menu uninspiring and noted that the main restaurant offered a restricted selection. Additional complaints cited the closure of the restaurant without a clear explanation and long waiting times for meals. While some guests found the bar and restaurant pleasant, others criticized them for being expensive and serving average or even dreadful food.
Issues such as cold food deliveries, oily and overcooked dishes and poorly prepared meals were mentioned as well. There was also disappointment over the absence of vegetarian options and healthier small bites. Despite these critiques, some guests did find the menu to cater well even to picky eaters.
Overall, while the dinner at the DoubleTree by Hilton Coventry Building Society Arena has received commendation for food quality from several guests, others pointed out significant areas for improvement, particularly concerning menu variety, service speed and value for money.
Rooms
However, not all reviews were as glowing. Several guests noted that the decor felt outdated and in need of refurbishment with some rooms showing signs of wear and tear like dirty carpets, mouldy bathrooms and poor water pressure in showers. The air conditioning and heating systems were also mentioned frequently with some rooms being uncomfortably hot or cold. Additionally, issues like lack of cleanliness, distant room locations from reception and inadequate soundproofing were highlighted by some guests.
Overall, while many found the rooms to be inviting and well-sized, there are notable inconsistencies in maintenance and cleanliness that could affect the overall guest experience.
Beds
However, not all feedback was glowing. Some guests encountered issues with the beds being too hard, worn or even broken. A few reviews cited rock-hard mattresses and soft pillows as areas of discomfort and there were mentions of beds in need of repair or moving easily due to broken or unfixed castors. Cleanliness was another area where feedback varied with some guests reporting dirty bedding or issues with unclean conditions upon arrival.
Overall, while there are some areas for improvement, the general consensus points towards a comfortably outfitted room that meets the needs of many travelers.
Cleanliness
However, there were frequent complaints about various aspects of cleanliness. Issues such as dirty carpets, stained furnishings, dusty surfaces and bathroom mould were mentioned. Several reviews highlighted unclean or poorly maintained areas, including remnants of cut fingernails on the carpet, dirty floors and walls and unpleasant odors in the rooms and corridors.
Overall, while many guests did appreciate the hotel's cleanliness and comfort, there remains a significant number of reviews pointing to areas in need of improvement to meet the expected standards.
Staff
Wi-Fi
Parking
However, a significant number of reviews mention dissatisfaction regarding the parking fees, which often came as an unexpected charge. The cost of parking ranged typically from £8 to £10 per day, though a few highlighted charges as high as £16. Some guests felt the parking fees were excessive, especially given the hotel's location outside of the city. Issues with the communication of parking fees during booking and inadequate signage to the car park were common concerns. Despite these points, some guests mentioned that they were compensated for parking, which mitigated their frustration.
Overall, while the parking is generally convenient and easy to use, the extra charges and lack of clear communication about these fees were noted as areas for improvement.
Family
The hotel's amenities such as ordering cookies for children and having sufficient space for babies were also highlighted positively. Staff received praise for their helpfulness and friendliness, contributing to the overall pleasant stay.
However, some logistical issues were noted. Families with children were occasionally allocated rooms on different floors or those only accessible via stairs, which wasn't ideal. Additionally, there were suggestions for improving facilities such as having bigger bins to accommodate the needs of a family. Despite these drawbacks, the general sentiment pointed towards it being a suitable place for family gatherings with available activities and a comfortable ambiance.
4 Star
Business
Business guests have found the meeting and conference rooms to be well-equipped, catering adequately to various professional needs. The hotel also caters to business requirements such as issuing invoices on company names and ensuring a smooth experience for corporate events. Located just outside the city center, it provides a high level of convenience for work-related stays, blending comfort with accessibility for meetings and professional engagements.
Accessible
The hotel prides itself on being service dog-friendly and offers facilities suited to the needs of physically disabled guests, including rooms available on the ground floor to minimize mobility challenges. The location itself is appreciated for its accessibility and there are more accessible payment options.
However, some aspects require attention. There were concerns about the distance to certain rooms, which may pose difficulties for those with mobility issues and a lack of spaciousness in some accessible rooms compared to others. The accessibility room's bathroom was reportedly similar to public disabled toilets and one of the lifts being out of order further complicated access. Noise levels and difficulties with parking access were also noted as potential drawbacks.
Despite these issues, the staff received positive remarks for their friendliness and willingness to accommodate specific needs, highlighting a commitment to service even if certain infrastructural elements could benefit from improvements.
No, DoubleTree by Hilton Coventry Building Society Arena doesn't have any pool.
No, a spa isn't available at DoubleTree by Hilton Coventry Building Society Arena.
Yes, DoubleTree by Hilton Coventry Building Society Arena welcomes dogs.
Yes, parking facilities are available at DoubleTree by Hilton Coventry Building Society Arena.
Yes, DoubleTree by Hilton Coventry Building Society Arena has a gym.
Location Show Map
More Options
