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DoubleTree by Hilton Coventry

Coventry , Paradise Way (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe DoubleTree by Hilton Coventry receives mixed reviews from guests in various categories. The location is convenient for those looking for easy access to the motorway and the NEC, but some guests found it far from the city centre and hard to find with satnav. Breakfast and dinner at the hotel are hit and miss with some guests raving about the amazing breakfast and high-quality food and drinks in the restaurant, while others found the menu limiting and the quality poor. The rooms are comfortable with various facilities, but some require modernisation and there were issues with cleanliness. The staff is friendly and helpful, but some guests noted inexperienced or unprofessional staff members. The spa and pool facilities received mixed reviews with some guests enjoying them while others found them lacking in water facilities and in need of renovation. The parking lot offers ample space, but some guests found the additional charge insulting and confusing. The beds also received mixed reviews with some guests finding them comfortable and others finding them noisy or outdated. Overall, the DoubleTree by Hilton Coventry is a hotel with some positives and negatives and guests should consider their expectations carefully before booking.
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Hotel with Spa

The DoubleTree by Hilton Coventry boasts an impressive spa experience for those looking to relax and rejuvenate. The hotel features a state-of-the-art fitness center for guests to maintain their wellness routine, complete with fitness locker rooms for added convenience.

For those looking for a more immersive spa experience, the hotel offers a hot tub and sauna, providing the perfect space for guests to unwind and de-stress. The hotel also features a spa and wellness center, offering a variety of services to enhance your relaxation.

Guests can indulge in the hot tub and sauna, relax in the spa and wellness center, and make use of the fitness center and fitness locker rooms, all while enjoying the luxurious ambiance of the DoubleTree by Hilton Coventry. The hotel's spa and wellness center provides a wide range of services designed to leave guests feeling refreshed and renewed.

Whether you're looking for a quick workout or an all-day spa experience, the DoubleTree by Hilton Coventry has something to offer. With a range of services and facilities, including a fitness center, hot tub, sauna and spa and wellness center, the hotel makes it easy for guests to indulge in self-care and relaxation. Guests can make use of the spa and wellness center for a rejuvenating massage or indulge in the hot tub and sauna for a more immersive spa experience.

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Room Types

Twin Room Features include an LCD TV, tea and coffee making facilities and two single beds. The en suite bathroom has a bath with overhead shower and free toiletries. Some rooms also have picturesque garden views. Each room has a work desk and lamp.

King Room This room has a king-size bed, and private bathroom with bath and overhead shower, and complimentary toiletries. You will also find tea and coffee making facilities, an LCD TV with on demand movies and a work desk. Some rooms feature a garden view.

Deluxe King Room This room has a king-size bed and upgraded amenities such as a Nespresso machine and USB charging ports. You will also find a LCD TV, kettle and safe. The en-suite bathroom comes with bathrobes, slippers and complimentary toiletries.

One-Bedroom King Suite This suite features a bedroom with king-size bed and separate living room with dining area, sofa bed and TV. There is also a TV in the bedroom. There is also a work area with desk, safe and USB ports. Guests receive upgraded amenities such as a Nespresso coffee machine, mini-fridge, bathrobes and slippers.

Queen Room - Mobility Access This wheelchair accessible room has a roll-in shower, hand rails, emergency pull cord and both audible and visual alarms. Other facilities include LCD TV, USB ports and a safe.

Deluxe Twin Room This twin room offers upgraded facilities including a Nespresso machine, bathrobes, slippers and USB ports. There is also a LCD TV and work desks.

King Room - Mobility Access The double room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Superior King Room This double room has a tea and coffee maker, a safe deposit box and a TV. The unit has 1 bed.

About DoubleTree by Hilton Coventry

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Guest Reviews

7.7

Good

Location

Guests have mixed reviews on the location of DoubleTree by Hilton Coventry. Some say it's a good location, near to where they wanted to be and with easy access to the M6 Coventry junction and others say that it's a bit far from the city centre and hard to find with satnav. Despite this, many guests appreciate the hotel's proximity to the NEC and amenities with several noting that it's fantastic for the NEC and central Coventry. There's also praise for the convenient and easy-to-reach location just off the motorway, while adequate safe parking is another positive aspect. Overall, the location of the hotel receives mixed reviews, but it appears to be suited to guests who are looking for convenient and easy access to the motorway and not necessarily for those looking for a central city location.

Breakfast

Guests have mixed opinions about the breakfast at DoubleTree by Hilton Coventry. While some appreciated the wide range of options and helpful staff, others found the menu to be limiting and the quality of cooked food poor. Some guests noted missing items and cold, dried-out food from heat lamps. The breakfast room also struggled to accommodate all guests, leading some to sit at separate tables. However, there were also guests who raved about the amazing breakfast and highlight of their stay with plenty of variety and fresh, tasty options. Overall, breakfast at the hotel seems to be hit and miss, but there are definitely some standout dishes worth trying.

Dinner

The DoubleTree by Hilton in Coventry offers a restaurant experience that has received mixed reviews from guests. While some found the food very nice, others felt that the limited menu and mediocre quality were disappointing. Guests were also disappointed with young staff who provided slow service and some experienced long waits for their food with one reviewer waiting an excessive 1 hour and 45 minutes. Quality issues were also reported with some dishes, including burnt fish batter and greasy battered mushrooms. However, the restaurant did receive praise for the good waiter service and high-quality food and drinks with some guests even describing the restaurant food as really good quality. If you're looking for an affordable dinner option during your stay, be sure to take a closer look at the restaurant menu and consider your expectations carefully.

Rooms

The DoubleTree by Hilton Coventry offers comfortable rooms with various facilities, though some require modernisation. While some guests found the beds uncomfortable and noisy, others mentioned that the beds were comfortable and the rooms were clean. Some reviewers noted issues with cleanliness, such as stains on bedding and hair on the bathroom floor, while others were pleased with the size and cleanliness of their rooms. Some guests commented on the need for modernisation, citing outdated features and tired bathrooms with grout and mould issues. However, the spacious lobby and good facilities, like an open bar and well-equipped rooms with irons and expresso machines, were appreciated by many. Some visitors experienced issues with heating, while others mentioned the lack of soundproofing and air conditioning that blew cold air.

Beds

The beds at DoubleTree by Hilton Coventry have received mixed reviews from guests. Some reported big and comfy beds, while others found them uncomfortable, firm, noisy or springy. Some guests also complained about the pillows being too soft or flat. Some guests mentioned that the bed and mattress were clean and comfortable, while others found them outdated and run down. Despite the mixed reviews, some guests found the beds lovely and very comfortable with good quality bed linen. It's worth noting that some guests were disappointed that the beds didn't match the pictures and some had issues with noisy connecting doors or room mates. It might be worth requesting a room away from connecting doors to minimize noise disturbance.

Cleanliness

The DoubleTree by Hilton Coventry is a hotel that prioritizes cleanliness with most guests attesting to its spotless rooms and polite cleaning staff. However, some guests reported issues with the bathrooms with several mentioning mold, dampness and tired limescale. The spa area also received mixed reviews with some guests describing it as small and dirty. Some areas of the hotel showed signs of wear and tear with guests noting dust on top of wardrobes and under beds. Despite these issues, the hotel's convenient location and brilliant staff were praised by many guests. However, it is worth noting that several guests experienced cleanliness issues beyond what is expected, such as blood in the shower that hadn't been cleaned up, dirty crockery left outside rooms and a pool that was described as dirty. Overall, the DoubleTree by Hilton Coventry receives mixed reviews regarding its cleanliness.

Staff

Guest reviews of DoubleTree by Hilton Coventry praised the hotel staff for being friendly, polite and approachable. However, some guests did mention that some staff members appeared inexperienced or unprofessional. Beverly from the reception was mentioned multiple times for providing excellent service and Barbara and her team were praised too. Guests appreciated the warm welcome and some were even given warm cookies. The staff's attentiveness and customer service were also recognized. However, a few guests complained about rude staff members, while others noted the limited staff on occasions. Overall, the hotel has a friendly and helpful staff team that is willing to go above and beyond for guests.

Spa

When it comes to the DoubleTree by Hilton Coventry's spa, there are mixed reviews. While some guests enjoyed the pool and spa bath, others were disappointed with the lack of water facilities in the spa and the small, dirty space that was often filled to max capacity with children. In terms of treatments, there was only one lady in a treatment room. Guests also noted that the steam room and sauna were dirty and cramped with the pool area in desperate need of renovation. However, for those who did enjoy the spa, the jacuzzi was a favorite with some saying it was lovely and hot. The gym and health suite were also quiet and enjoyable. Overall, while the hotel has leisure facilities and a nice pool, guests should not mistake it for a spa hotel and there were some issues with poor service and cleanlines.

Pool

Guests staying at DoubleTree by Hilton Coventry can enjoy good leisure facilities, including a heated pool and spa bath. While some reviewers did find the pool to be heated nicely, others felt it was not very heated and a few even found it too hot to bear. Although the pool was loved by many, some did express that it looked tired and in need of updating. Despite some issues with changing room cleanliness and a few incidents of the pool being closed, guests overall found it great to use and enjoyed the addition of a sauna and gym. However, a small number of reviewers complained that there were more local residents than hotel guests using the pool, whilst others felt it closed too early.

Parking

The DoubleTree by Hilton Coventry boasts ample parking for guests, though some reviewers found the additional charge for parking insulting and confusing. While the hotel's parking lot offers plenty of space, there are no electric vehicle charging points and disabled parking is lacking. Some guests were charged twice for parking, while others were hit with a steep charge of £40 for a two-night stay. Guests were disappointed that the £6 daily parking charge was not included in the cost of the room and some found the car park policy confusing due to a lack of signage. However, many guests appreciated the good parking availability and were happy to leave their car on-site.

Yes, DoubleTree by Hilton Coventry has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes.

Yes, a spa is available at DoubleTree by Hilton Coventry.

Yes, DoubleTree by Hilton Coventry welcomes dogs.

Yes, parking facilities are available at DoubleTree by Hilton Coventry.

Yes, DoubleTree by Hilton Coventry has a gym.

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