Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Vento is characterized by numerous positive attributes, making it a favored choice among its guests. Located conveniently near the main avenue, the hotel's accessibility to transportation options, supermarkets, restaurants and shops is frequently commended. Guests appreciate the quiet and safe surroundings, ideal for both business travelers and those looking for a restful stay. The availability of parking and its secure nature add to the overall convenience and peace of mind for those traveling by car.
The hotel’s breakfast offerings are highly praised for their quality and variety, featuring a range of delicious and plentiful items such as freshly made eggs, cold cuts, bread, yogurt, fruits and cereals. While some guests suggest additional variety, the breakfast hours are accommodating and the friendly staff enhances the dining experience.
The on-site Italian restaurant, Turin, receives acclaim for its ambiance and quality dinners, although the limited menu and early closure times have been noted as areas for improvement. The dining experience is somewhat marred by occasional service issues and restrictive food policies.
Guests consistently highlight the rooms for their spaciousness, cleanliness and modern amenities. Comfortable beds, excellent air conditioning, mini-fridges and Smart TVs contribute to an overall restful experience. Despite minor issues like thin walls and stained carpets, the high standards of cleanliness and room functionality generally leave a positive impression.
Hotel Vento's commitment to cleanliness is another strong point with daily room cleaning and well-maintained facilities being frequently mentioned. The clean and inviting atmosphere extends to the common areas, although some areas like carpets and dining tables could benefit from more thorough cleaning.
The hotel staff receives mixed reviews; many guests found them to be friendly, attentive and helpful, particularly individual members who were noted for exceptional service. However, there are noted cases of inconsistent service quality with some guests experiencing less favorable interactions.
The WiFi service at Hotel Vento has received mixed feedback; some guests report excellent connectivity, while others experience issues such as slow speeds or lack of connection in certain areas. Nevertheless, when functional, the internet service adds to the convenience of the stay.
The parking facilities are a significant advantage, offering spacious, secure and conveniently located parking spots. While minor issues like early morning noise have been reported, these do not significantly detract from the overall positive sentiment.
Comfortable beds are a hallmark of the guest experience, often praised for their quality and the restful sleep they provide. However, a minor issue with bed wheels lacking brakes has been noted but does not drastically impact the high level of comfort.
In summary, Hotel Vento provides a well-rounded and comfortable stay with its convenient location, highly praised breakfast, clean and well-equipped rooms and ample parking. While there are areas for improvement, such as WiFi consistency and some service aspects, the positive reviews significantly outweigh the negatives, making it an appealing choice for many travelers. Show more
Read review summaries for all categories
Categories
Hotel with Parking
Hotel Vento offers private and free parking facilities. This provides a convenient and cost-effective parking solution for guests.
Hotel Taking Steps Towards Sustainability
Cheap Hotel
Room Types
Standard RoomThis double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.
Double RoomThis double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 2 beds.
Guest Reviews
Location
Hotel Vento enjoys several positive nods for its location, praised by guests for its accessibility and convenience. The proximity to the main avenue and good transportation options, such as easy Uber availability, facilitate seamless travel. The area is perceived as safe and quiet, away from city noise, making it ideal for restful stays. Travelers appreciate its closeness to supermarkets, restaurants and shops, which adds to the convenience, particularly for those heading to work or passing through. Despite some guests mentioning that it is far from the city center, many noted the ease of accessing various destinations by car. The availability of parking and the quietness of the hotel aligns with the needs of many visitors. The locale also supports business travelers well, providing peaceful, clean and spacious accommodations. In essence, the hotel’s location offers a balance of tranquility and accessibility, ideal for work or brief stopovers.
Breakfast
Nestled in the cityscape is 'Hotel Vento,' renowned for its breakfast offerings that captivate a range of experiences. Guests frequently highlight the breakfast as good and very complete with some describing it as delicious and plentiful, featuring freshly made eggs, cold cuts, bread, yogurt, fruits and cereals. The breakfast hours are convenient, running from 6:30 AM to 10:00 AM, catering to both early risers and those wanting to sleep in a bit.
However, while several note the breakfast's high quality and describe it as varied and satisfying, there's a recurring sentiment that the offerings could benefit from more variety. Suggestions for improvement include adding alternatives like skim or lactose-free milk and more fruits, which are often noted as absent. Some guests had concerns about food running out towards the later part of breakfast hours, advocating for better replenishment practices.
Despite the mixed reviews on variety, the breakfast service does not go unnoticed for its quality and taste, leaving many satisfied. The friendly breakfast staff further enhances the experience, ensuring guests feel well-served.
While some find the options limited and occasionally basic, the overall sentiment leans positively, appreciating a hearty start to the day that is both filling and convenient. Improvements could certainly elevate the experience further, but it remains a notable attribute of Hotel Vento.
Dinner
Hotel Vento offers a dining experience that draws varied reactions from its guests. Positively, the on-site Italian restaurant, particularly praised under the name Turin, is described as excellent, providing a great dinner service with a well-decorated dining room. Some guests daily paid for delicious dinners which they found enjoyable.
However, there are several drawbacks noted by the guests. The restaurant's operating hours are restrictive, closing very early in the evening, which leaves late diners without options. This early closure extends to the cafeteria and the casino, impacting those looking for a snack or alternative food options beyond dinner time. The dinner menu is limited with only two alternatives and food quality not living up to expectations for some, who cited issues like low food temperature and poor content.
Service issues also stood out with some guests experiencing bureaucratic hurdles around dining options and constraints on heating food not sold by the establishment. For others, the meal experience was marred by the absence of extra food service, unfriendly attention to individual customers and a lack of late-night dining alternatives nearby.
In summary, while the dining environment at Hotel Vento garners praise for specific aspects like the quality of certain meals and the restaurant's ambiance, it has significant operational shortcomings that detract from the overall guest experience.
Rooms
Hotel Vento offers an impressive range of room amenities aimed at providing guests with a comfortable stay. The rooms are often highlighted for their spaciousness, cleanliness and modernity. Many guests found the beds to be extremely comfortable, contributing to an overall restful experience. The rooms are well-equipped, complete with amenities like air conditioning, mini-fridges and Smart TVs, which enhance convenience. Additionally, guests appreciated the quality of the bathrooms, often noting their size and functionality.
On the whole, the hotel maintains high standards of cleanliness throughout its rooms. Many reviews praised the rooms for being tidy and well-kept, which significantly added to the level of comfort. Despite some comments about stained carpets and minor maintenance requirements, other features like the effective blackout roller curtains and good heating compensated well.
The hotel is also noted for its excellent breakfast offerings, which many guests enjoyed. However, a few pointed out issues like thin walls contributing to noise disturbances and occasional lapses in the provision of towels or hand towels.
In summary, Hotel Vento’s rooms are described as clean, spacious and equipped with all necessary amenities, making them well-suited for both business and leisure travelers. Guests generally seem satisfied with the balance between the price and the quality of the accommodations, despite minor areas for improvement.
Beds
Hotel Vento enjoys a strong reputation for the quality and comfort of its beds with guests frequently praising the comfortable and very pleasant sleeping arrangements. The bedding consistently receives high marks for being excellent and of good quality, contributing to a restful night's sleep. Rooms are often described as comfortable and clean, enhancing the overall experience.
However, a recurring issue mentioned by several guests is the lack of brakes on the bed wheels, causing the beds to move during the night and detracting from the otherwise high level of comfort. Despite this mechanical flaw, the overall sentiment about the beds remains positive, as they are described as very large, impeccably maintained and paired with good quality sheets and pillows.
In summary, while mechanical issues with bed wheels are noted, the overall comfort and quality of the beds at Hotel Vento make it a commendable choice for travelers seeking a good night's sleep.
Cleanliness
Hotel Vento has made a generally positive impression on many guests regarding the cleanliness of the hotel. The common thread among the reviews is the commendable cleanliness of the rooms and facilities. Cleanliness is highly valued here with various guests noting that the rooms are cleaned daily and the overall environment is both clean and tidy. Many visitors found the hotel to be new, cozy and comfortable, complemented by clean and well-maintained facilities.
In particular, the bathrooms and bedding have received high praise for their cleanliness and several guests have remarked on the pleasant smell of the rooms. The cleanliness of the common areas and the hotel's organization also received favorable mentions, adding to the guests' comfort. Additionally, the breakfast was noted as delicious and complete, providing a significant advantage in the overall guest experience.
However, some areas need improvement. The cleanliness of the carpets has been a recurring issue with guests reporting stains and a lack of proper vacuuming. The walls and some other areas, like the dining room tables and extractor fans in bathrooms, have been cited for needing more thorough cleaning. Instances of dust, dirty floors and an occasional bad smell have also been noted, suggesting that cleaning standards are not consistent across all rooms.
Despite these negatives, the positive reviews outweigh the critiques, showcasing the hotel's potential to provide a clean and comfortable stay with just a few areas requiring more attention to detail. Overall, Hotel Vento seems to offer a positive experience in terms of cleanliness, contributing significantly to its guests' overall satisfaction.
Staff
The reviews of the staff at Hotel Vento reveal a mixed experience for guests. Many have praised the staff, highlighting their friendliness, attentiveness and hospitality. The reception staff, in particular, received both positive and negative mentions, indicating a variance in service quality. Guests noted the good service, understanding and helpfulness of certain individuals with specific appreciation for staff members like Julia and Ms. Irene Araya, who were described as kind and accommodating.
However, several reviews also pointed out issues with staff behavior, including instances of rudeness, lack of enthusiasm and poor treatment. Some guests experienced slow and uncooperative service, particularly during check-in and in the breakfast area. Complaints included a cold or apathetic demeanor from some receptionists and reports of arrogance and mistreatment did surface.
Despite these criticisms, the general sentiment suggests that while the staff's attention was commendable at times, there is room for improvement in maintaining consistent quality and ensuring a pleasant attitude across all service points. The variability in staff interaction seems to be the primary area for enhancement to provide a uniformly positive experience for all guests.
Wi-Fi
Hotel Vento has received mixed feedback on its internet services based on guest reviews. While some guests praised the high-quality WiFi and good internet connection, others experienced issues such as slow speeds, bad signal or an inability to connect. A few guests mentioned that although the WiFi in their rooms worked perfectly, it couldn't connect to the television. Despite these occasional setbacks, the hotel offers comfortable rooms that are well-equipped with amenities like heating, mini-fridges, Smart TVs with 4K resolution and cable TV. However, a notable number of reviews pointed out the complete lack of WiFi in their rooms, which significantly detracted from their experience. Overall, the internet service is functional for some but inconsistent for others.
Parking
Hotel Vento's parking situation receives consistent praise from guests, highlighted by the abundant availability of spacious and secure parking. Many guests note the convenience of having parking spots right in front of their rooms, which adds to the overall ease of access. With numerous parking spaces and expansive areas dedicated to vehicles, finding a spot is seldom problematic. The parking lot is described as well-organized, safe and clean, providing peace of mind to visitors about the security of their vehicles.
However, a few concerns were mentioned, such as the barrier to exit not being repaired and occasional early morning noise from mining trucks. Despite these minor drawbacks, the general sentiment about the parking facilities at Hotel Vento remains overwhelmingly positive, creating a reliable and stress-free experience for guests traveling by car.
No, Hotel Vento doesn't have any pool.
No, a spa isn't available at Hotel Vento.
No, Hotel Vento doesn't allow dogs.
Yes, parking facilities are available at Hotel Vento.