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Summary of reviewsHotel Atacama Suites in Copiapó emerges as a highly recommended choice for both business and leisure travelers, offering a multitude of positive features that contribute to a comfortable and enjoyable stay.
The hotel's prime location near local attractions, restaurants and the city center greatly enhances its appeal, complemented by a tranquil and well-maintained environment. Spacious and clean rooms, designed like mini-apartments with essential amenities and sometimes boasting picturesque views, are frequently highlighted by guests. The presence of very comfortable beds and modern bathrooms further adds to the allure.
Guests are particularly impressed with the breakfast experience, which is noted for its wide variety and exceptional quality. The service during breakfast is commended for its attentiveness, making it a delightful start to the day. Dinner also receives positive feedback for its excellent and delicious food, despite occasional mentions of slow service and limited menu options.
The hotel's immaculate cleanliness is a recurring theme in reviews with both rooms and common areas maintained to a high standard. The staff at Hotel Atacama Suites receives high praise for their courteous, friendly and helpful demeanor, enhancing the overall guest experience. Secure, accessible parking facilities are an added convenience, especially appreciated by those traveling by car.
The free WiFi service stands out for its reliability and the swimming pool, although noted for its cold temperature, provides a pleasant recreational option. Family travelers find the hotel's spacious accommodations, easy access to downtown attractions and overall family-friendly ambiance particularly appealing.
Despite minor issues such as occasional hot water problems and areas for service improvement, the overwhelming sentiment reflects a well-deserved four-star experience characterized by modern facilities, an excellent breakfast buffet and a comfortable, quiet environment suitable for business travelers.
In summary, Hotel Atacama Suites in Copiapó excels in providing a comfortable, well-located and clean accommodation option with outstanding staff service, making it a standout choice for a wide range of travelers. Show more
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Categories
Hotel with Parking
This hotel offers superior parking facilities including private, free, covered, and underground parking with 24/7 private security, ensuring maximum convenience and safety for guests' vehicles.
Accessible Hotel
This hotel offers increased accessibility with elevator access to upper floors and designated handicapped rooms/facilities.
4-Star Hotel
This hotel offers comfortable accommodations with amenities such as an outdoor pool and free WiFi. Each room is well-equipped with air conditioning, heating, a private bathroom, and cable TV. Some rooms include a fully equipped kitchen and balcony, enhancing the stay for guests seeking convenience and relaxation.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Superior ApartmentThis apartment features a seating area, cable TV, a private bathroom, a kitchen and a balcony.
Executive Suite with BalconyThis suite features a seating area, cable TV, a private bathroom, a kitchen and a balcony.
Two-Bedroom ApartmentThis suite features a seating area, private bathroom, cable TV, a kitchen and city views.
Standard RoomThis double room features a private bathroom and cable TV.
Twin ApartmentThis room features a private bathroom and cable TV.
Guest Reviews
8.9
Excellent
Location
Hotel Atacama Suites in Copiapó receives consistent praise for its prime location, providing guests with easy access to local attractions, restaurants and the city center. Many guests appreciate the convenience of being near main squares like Plaza de Armas and other essential destinations, making it ideal for both business and leisure travelers. The hotel is described as very clean and well-maintained, offering spacious and comfortable rooms that contribute to a relaxing stay.
Additionally, the presence of a nice pool and recreational area adds to the overall appeal, while the breakfast is frequently highlighted as excellent. Parking facilities, including secure underground parking, are seen as a valuable aspect, particularly for those traveling by car. The combination of a central yet tranquil location, excellent staff and high-quality facilities positions Hotel Atacama Suites as a standout choice for accommodation in Copiapó.
Breakfast
Hotel Atacama Suites offers a breakfast experience that is largely applauded by guests. The breakfast buffet is noted for its wide variety, including a generous selection of Chilean food, fresh fruits, cereals, yogurts, baked goods, eggs, cold cuts and assorted breads. The inclusion of coffee, tea and juices complements the ample offerings, described by many as very complete, varied and delicious.
Guests often highlight the exquisite and exceptional quality of the food with the breakfast being a standout feature. The service in the breakfast room is frequently commended with some describing it as wonderful and the staff as very friendly. The attention to detail during breakfast service, especially during the pandemic, has garnered positive feedback, emphasizing the thoughtful and well-executed sanitary measures.
However, there are some areas for improvement. A few guests mentioned a desire for more breakfast options, including better quality coffee and fresher fruits. Some reviews indicated that the breakfast delivery to rooms due to COVID-19 protocols often resulted in food arriving cold. Additionally, occasional delays in service and a lack of variety on consecutive days were noted.
Overall, the breakfast at Hotel Atacama Suites is highly regarded, making it a delightful start to the day for most visitors, thanks to its variety, quality and attentive service.
Dinner
The dinner experience at Hotel Atacama Suites presents a mixture of highs and lows according to guest reviews. On the positive side, many guests praised the restaurant for its excellent and delicious food, often highlighting the beautiful presentation and wonderful flavor of the dishes. The menu, although not very diverse, was described as concise but well-executed with some exceptional gourmet options that made dining at the hotel a pleasant experience for many. The restaurant's service for breakfast and dinner was frequently noted as excellent and the quality of the cuisine was generally appreciated with several guests commenting on the exquisite and extraordinary flavors of their meals.
However, there are notable critiques regarding the restaurant's service and consistency. Some guests found the service to be slow, particularly during dinner, leading to long waiting times for their food. Additionally, there were complaints about the restaurant closing too early, limiting dining flexibility. A few reviews pointed to specific instances of poorly prepared food, such as overcooked pasta, excessively reheated dishes and cold meals served through room service. The limited variety of the menu and the occasional lack of key ingredients, like a proper hamburger bun, were also points of concern for some visitors.
Overall, while the dining experience at Hotel Atacama Suites receives high marks for food quality and presentation, there are areas for improvement in terms of service speed and menu diversity to enhance the overall guest satisfaction.
Rooms
Hotel Atacama Suites in Copiapó boasts impressive accommodations that guarantee comfort and convenience for travelers. Guests frequently highlight the spaciousness and cleanliness of the rooms, noting that many are designed like mini-apartments with living rooms, kitchens and sometimes even terraces, making them ideal for extended stays or family visits.
The rooms are praised for their ample size with some featuring two bathrooms, which adds to the comfort and ease for guests. The apartments are well-equipped with essential kitchen utensils, microwaves and refrigerators, ensuring a self-sufficient stay. Many visitors appreciate the well-distributed layout and the overall cozy, welcoming atmosphere of the rooms.
Comfort extends beyond the aesthetic with multiple mentions of very comfortable beds and modern bathrooms with good amenities, contributing to a restful stay. The picturesque views from the rooms are another highlight, offering vistas of the city and sometimes the mountains, enhancing the overall experience.
Despite overwhelmingly positive feedback, a few guests reported minor issues, such as occasional hot water problems and worn-out mattresses, but these seem to be exceptions rather than the rule. The hotel’s location also receives positive mentions, strategically placed within the city, making it a practical choice for both business and leisure travelers.
Overall, guests commend the hotel for its spacious, well-maintained and comfortable rooms, making it a go-to choice for accommodation in Copiapó.
Beds
At Hotel Atacama Suites, guests frequently praise the beds for their overwhelming comfort and satisfactory size. Many reviews highlight the beds as being very comfortable with a range of descriptors from full-size to super king beds. The linens are noted to be excellent, adding a touch of luxury to the sleep experience. Cleanliness is another strong point, ensuring guests a hygienic and cozy stay. However, not all feedback is entirely positive; a few reviews mention beds being a bit worn out or loose and occasional discomfort, particularly for those who prefer orthopedic mattresses. Despite these minor drawbacks, overall impressions emphasize the comfort and quality of the beds and pillows, making a restful night almost guaranteed.
Cleanliness
Hotel Atacama Suites boasts an exceptional standard of cleanliness, consistently mentioned in guest reviews. Visitors frequently highlight the hotel's immaculate condition, from clean and comfortable rooms to spotless common areas. The well-maintained facilities contribute to a pleasant and hygienic environment. Guests appreciate the neat and organized ambiance, noting that everything appears clean and in order. The staff's dedication to maintaining high standards of cleanliness, including the exterior areas like windows and the pool, further enhances the overall guest experience. While a few remarks pointed out minor issues, the overarching sentiment is one of satisfaction with the hotel's cleanliness, making it a reliable choice for travelers seeking a pristine stay.
Staff
Hotel Atacama Suites receives high praise for its attentive, friendly and helpful staff. Numerous guests highlight the courteous and professional attitude of the employees, particularly commending them for their excellent service and willingness to assist. The reception and restaurant staff also draw particular acclaim for their polite and efficient service with specific mentions of standout individuals. Although there are some remarks about occasional inconsistencies and areas needing improvement, the general sentiment reflects a team that is genial and dedicated. Overall, visitors seem to feel warmly welcomed and well-cared for by the hotel's staff.
Wi-Fi
Hotel Atacama Suites offers a quality WiFi experience that is frequently highlighted by guests with many noting a good internet connection throughout the hotel. Particularly, the WiFi signal remains strong even in less expected areas like the underground garage, which is a rare and appreciated feature. However, there are occasional remarks about inconsistent performance with some guests experiencing slower speeds or interruptions in certain sections or rooms of the hotel. Despite these occasional issues, the overall feedback points to a generally reliable WiFi service, making it suitable for general browsing during a stay.
Pool
Hotel Atacama Suites features a swimming pool with mixed reviews from its guests. Many have appreciated the pool, describing it as nice, excellent and beautiful, providing a good spot for relaxation with its accompanying recreational area and private sunbathing space. Children, in particular, seem to enjoy it. However, some guests noted that despite appearances, the pool is not heated with several finding the water quite cold. There have been instances when the pool was closed or under maintenance. Additionally, a few reviews mentioned the peculiar location of the pool in plain sight of the events hall, which could be a minor inconvenience for some. Cleanliness has generally been acceptable, although there were occasional remarks on this aspect.
Parking
Hotel Atacama Suites offers guests a convenient and secure parking experience that enhances their stay in the city center. The hotel boasts ample and free parking facilities, a notable perk given its central location. Many guests highlighted the ease of access and maneuverability within the parking premises, making it a hassle-free experience to park their vehicles. The parking area is consistently described as secure, ensuring that guests feel confident leaving their cars in the underground or private parking spaces available.
However, some reviews mention that the parking lot can be narrow and may have limited spaces, indicating that parking availability could be a minor concern during busy periods. Despite these occasional issues, the overall sentiment remains positive with guests appreciating the guarded and gated parking facilities that contribute to a sense of safety and convenience during their stay.
In addition to good parking options, the hotel also receives praise for its comfortable rooms, friendly staff and overall good location, making it a balanced and appealing choice for travelers.
Family
Hotel Atacama Suites offers an ideal setting for families looking for comfortable and convenient accommodations. The spacious apartments cater perfectly to family living, providing ample room for everyone, including baby cribs for the youngest guests. Located in the heart of the city, the hotel ensures easy access to downtown attractions, adding to the convenience for families.
The family-friendly ambiance is evident throughout the property with excellent amenities and services designed to accommodate various family sizes, including family rooms and a fifth bed option. Guests repeatedly highlight the excellent attention from cafeteria staff and the overall comfort of the suites. However, a few reviews suggest that family rooms could use some improvement, indicating it might not be the top choice for every family. Despite this, the positive feedback underscores the hotel's reputation as a great place for family vacations with comfortable and cozy rooms that make it a standout choice for families visiting the area.
4 Star
Hotel Atacama Suites offers a well-deserved four-star experience with excellent and modern facilities. Guests find the rooms to be spacious, clean, comfortable and well-equipped, providing great value for money. The hotel excels in delivering a rich breakfast buffet, although some mentioned that the old menu was better.
The service is generally highly recommended with friendly and helpful staff, particularly in the restaurant during breakfast. However, there are some mentions of a lack of cleanliness and poor lighting in the bathrooms. Some guests experienced noise disturbances from the refrigerator in the room and expressed that the service could be quicker with more staff available.
Overall, though there are areas for improvement, Hotel Atacama Suites generally meets the expectations of a four-star rating, offering an excellent experience for its visitors.
Business
Hotel Atacama Suites is well-suited for business travelers visiting Copiapó. The hotel excels in providing a comfortable and quiet environment, ideal for both work and rest. Guests appreciated the spacious and practical rooms, which are conducive to getting work done. The restaurant offers a concise but well-executed menu, making meal options straightforward yet satisfying.
The accommodation is regarded as excellent and suitable for working professionals, making it an ideal choice for business trips. Business conferences are executed well, reflecting the hotel’s capacity to handle professional gatherings effectively. Additionally, guests frequently mentioned the adequacy of the facilities tailored for those on work trips, despite the hotel being akin to an apart-hotel in some respects.
However, there are areas for improvement. Some reviewers noted the gym service as inadequate and occasional issues with room conditions, such as the smell of cigarettes. Reception services, especially on Sundays, also received some criticism. Despite these minor drawbacks, the staff is generally well-regarded and the hotel provides practical amenities including delivered breakfast, which adds to the convenience for business travelers. Overall, Hotel Atacama Suites stands out as a very good option for those traveling for work.
Yes, Hotel Atacama Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Atacama Suites.
No, Hotel Atacama Suites doesn't allow dogs.
Yes, parking facilities are available at Hotel Atacama Suites.