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Summary of reviewsibis budget Copiapo garners positive reviews across various categories, creating a generally favorable impression among its guests. Its prime central location is frequently praised, providing excellent access to the city's central square, shopping areas and restaurants, making it a convenient choice for both business and leisure travelers. The secure parking, friendly atmosphere, clean facilities and pet-friendly policy further enhance its appeal.
The breakfast, while mixed in reviews, is appreciated by many for its freshness and completeness. However, improvements in variety and service could enhance the overall breakfast experience. Similarly, dinner at the in-house restaurant receives praise for affordability and taste, though service efficiency and consistency in food quality remain areas for improvement.
Room cleanliness and practicality are often highlighted positively with guests appreciating effective air conditioning and good organization within the compact spaces. However, the very small size of the rooms and bathrooms, occasional noise and maintenance issues are noted as detractors. Cleanliness is generally good, but specific areas like shower cleanliness and smell management need attention.
Staff service is highly praised for attentiveness and friendliness with reception often highlighted positively, though there are rare incidents of less enthusiastic service. Guests find the WiFi generally good, although some instability and limited room coverage are reported.
Parking is another strong point, offering free and secure underground spaces, adding convenience for guests traveling by vehicle. Despite narrow spaces, the secure parking is a notable advantage.
Family-friendliness is mixed; while some find it accommodating, the layout and privacy concerns suggest it might be better suited to business travelers. However, the atmosphere in the breakfast room is welcoming for families.
The beds receive varied feedback with many guests finding them comfortable and clean, though issues with bed size, stiffness and inconsistent housekeeping practices are mentioned.
The hotel's pet-friendly policy is appreciated by travelers with pets, despite an extra charge and a lack of dedicated pet amenities. The ibis budget Copiapo manages to provide a welcoming environment for pet owners, though enhancements in pet-specific offerings could improve satisfaction.
In summary, ibis budget Copiapo excels in location, affordability and convenience with positive reviews on staff service and general cleanliness. Addressing the noted areas for improvement could further elevate the overall guest experience. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel is designed for families and offers rooms for guests with reduced mobility. Children under 12 stay for free and there are special rates for other children.
Dog Friendly Hotel
This hotel is dog-friendly and offers budget-friendly accommodations for travelers with pets. It provides basic amenities and services for a comfortable stay without breaking the bank.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, CL$ 10.000+IVA per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? Yes, 15 Kg
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? Yes on special sheets.
Are the dogs allowed on beds? Yes on special sheets.
What are the basic requirements to accept a dog?
Must not have fleas
Must have proof of current vaccinations
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? No
Do you have a written and comprehensive pet policy available on request? Yes
This hotel offers free private parking on site. The parking facilities are described as enclosed outdoor parking with 120 spaces, available 24/7, well-lit, with security service and video surveillance, and controlled access, providing a high level of convenience and security for guests.
Hotel Taking Steps Towards Sustainability
Cheap Hotel
Room Types
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Double Room with Child BedThis triple room features one double bed with a bunk bed on top, including a flat-screen TV and air conditioning.
Standard Twin RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
7.5
Good
Location
Ibis Budget Copiapó boasts a prime location that is frequently praised by guests. Conveniently situated in the heart of the city, it offers easy access to the central square, shopping malls and numerous restaurants. The hotel's proximity to downtown and essential amenities allows for a comfortable and hassle-free stay. Guests also appreciate the secure parking and the modern facilities of the hotel. The central location makes it ideal for both business and leisure travelers, providing excellent connectivity and accessibility to main roads and public transportation. Furthermore, the hotel's friendly staff, cleanliness and pet-friendly policy add to the overall positive experience. The accommodation not only meets the basic needs of its guests but also excels in providing value, comfort and convenience.
Breakfast
Guest reviews of the breakfast at ibis budget Copiapo reveal a mixed experience. Many guests found the breakfast to be quite good, even describing it as excellent with sufficient variety and tasty options that meet the basic requirements for a stay. Positive comments highlighted the completeness and freshness of the buffet with some guests particularly enjoying a delicious and well-balanced morning meal.
However, several guests noted issues with the quality and variety of the breakfast. Criticisms included stale bread, cold coffee and limited choices. Some found the breakfast service disorganized or lacking in certain amenities like fruits, hot food and skim milk. The additional cost for breakfast, which many deemed excessive, was also a recurring point of dissatisfaction.
Overall, while many found the breakfast satisfactory and suitable, there is a clear need for improvement in variety and overall service to accommodate all guests' expectations, particularly given its additional cost.
Dinner
The dinner experience at the ibis budget Copiapo yields a mixed bag of reviews from guests. Many guests appreciate the reasonably priced and delicious food, describing it as very good and plentiful. The convenience of having a small restaurant on the premises is noted positively, remarking on its role in providing a filling meal without the need to venture out.
On the flip side, there are some critiques regarding the dinner service. Issues such as slow customer service, limited menu options and inconsistent food quality were highlighted. Some guests encountered instances of cold meat and incorrectly prepared dishes, while others noted dirty tables.
Overall, while the ibis budget Copiapo offers a convenient and often satisfying dining option, there is room for improvement in both service efficiency and consistency in food quality.
Rooms
Visitors to ibis budget Copiapo frequently highlight both the positive and negative aspects of their stay, particularly focusing on the rooms. Many guests appreciate the rooms for being clean and containing everything necessary for a comfortable stay. Words like comfortable, clean, good heating and air conditioning are often mentioned with guests noting that the rooms are practical and well-organized given the space constraints. Secure parking is also appreciated, making it a convenient choice for travelers.
However, the most consistent observation across reviews is that the rooms are very small. Many guests find the space to be excessively limited, often describing it as tiny or cramped. The bathrooms, in particular, receive a lot of criticism for being extremely narrow and uncomfortable, sometimes described as musty or having an unpleasant odor. Practical concerns such as noise from adjacent rooms, lack of ventilation and dim lighting also detract from the overall experience. Additionally, issues with the air conditioning, lack of maintenance and insufficient room amenities such as outlets near the bed and proper bedding further impact guest comfort.
Despite the compact nature of the rooms, some visitors find them to be just enough for a short stay. The hotel's cost-effectiveness and location are also frequently praised, highlighting it as a budget-friendly option for travelers who prioritize affordability and convenience.
In summary, while ibis budget Copiapo offers clean, comfortable and well-organized rooms suitable for short stays, the very small size of the rooms and bathrooms, along with some maintenance issues, can affect the overall comfort and experience for guests.
Beds
The beds at ibis budget Copiapo seem to be a central topic for discussion among guests who have stayed at the hotel. Many found the beds to be very comfortable, highlighting particular aspects such as the mattresses and pillows, which were often noted for their comfort. Guests appreciated the softness and the relatively new condition of the beds with some specifically praising them for being cozy and quiet, ensuring a good night's sleep.
However, there were some mixed opinions. While numerous guests complimented the beds for their comfort, others found them a bit stiff or uncomfortable. There were mentions of small bed sizes and some rooms featuring twin beds, which may not be ideal for all guests. A few reviews also pointed out issues with bed cleanliness with some citing unpleasant smells and even mold on the bedding. Housekeeping received occasional criticism for leaving beds unmade or lacking in additional bedding and top sheets.
Overall, while the beds at ibis budget Copiapo have garnered plenty of positive feedback for their comfort and cleanliness, there are areas for improvement, particularly in terms of size variety and consistent housekeeping standards.
Cleanliness
The cleanliness of ibis budget Copiapo has received mixed reviews from guests. Positively, numerous reviews emphasized that the rooms and general facilities are very clean and comfortable. Guests found the cleanliness to be good or excellent, often highlighting well-maintained and organized rooms. The daily cleaning was frequently praised, contributing to a neat and pleasant environment. Many appreciated the clean hallways and common areas and found the hotel's air conditioning and security systems to be very effective.
However, several reviews indicated areas in need of improvement. There were consistent remarks about specific cleanliness issues, such as mold and dirt in the showers, poorly cleaned bathrooms and occasional unclean towels and sheets. Guests also mentioned instances where rooms were not cleaned despite requests and noted a lack of maintenance in some areas. Some experienced issues with strange smells and bathroom cleanliness upon check-in, pointing to a need for deeper and more consistent cleaning protocols. Overall, while many guests enjoyed their stay due to the clean facilities, others pointed out definite areas for enhancement in maintaining the hotel's hygiene standards.
Staff
The staff at ibis budget Copiapo have garnered widespread praise for their exceptional service, friendliness and attentiveness. Multiple guests highlighted the extraordinary attention and kindness exhibited by the staff, noting their willingness to help and provide good service. The reception staff in particular were frequently mentioned for their politeness, helpfulness and friendly demeanor, contributing to a welcoming atmosphere upon arrival.
However, some reviews did indicate inconsistencies in service. A few guests encountered issues with rude or unenthusiastic staff members, which occasionally led to negative experiences. Despite these isolated incidents, the overall sentiment remains positive with many visitors appreciating the manager's kindness and the thoroughness of the cleaning staff. The positive impressions are reinforced by guests' frequent remarks about the professionalism and excellent attention of the staff, making ibis budget Copiapo a generally well-received choice for travelers.
Wi-Fi
The 'ibis budget Copiapo' hotel generally receives positive feedback regarding its WiFi services with many guests highlighting the good WiFi connection and signal throughout the hotel. Phrases like "The WiFi was really good" and "good WiFi signal in the room" indicate that, for many, the internet service met their expectations. Additionally, comments such as "Very nice breakfast, fast wifi and excellent location" and "internet is fast with good connection" suggest that the WiFi quality is a significant plus for the hotel.
However, the experience is not uniformly positive. Some guests reported instability with comments noting "unstable wifi" and "Wi-Fi was a bit hit and miss." Others experienced more significant issues, describing the connection as "Terrible" or noting that the WiFi was "not always good." There were also mentions of limited coverage in rooms and patchy signals. Despite some guests mentioning the need to "go down to be able to connect to the internet," the overall consensus leans towards satisfactory WiFi performance, enhanced by the hotel's strong points such as good connectivity in public areas.
Parking
The parking situation at ibis budget Copiapo generally receives positive feedback from guests. Guests appreciate that parking is included in the rate and is available free of charge, which is a convenient perk. The parking area is securely located underground, ensuring safety for vehicles, including motorcycles. This secure parking arrangement adds peace of mind for travelers concerned about vehicle safety during their stay.
The location of the hotel is described as good and central with parking easily accessible and connected to main streets, making it convenient for short trips around the city. The garage is clean and often described as well-planned.
However, some guests point out that the parking spaces are quite narrow, which can be a challenge for larger vehicles or vans. Despite the tight spaces, many reviews still highlight the free and safe aspect of the parking lot as a significant advantage. While the parking area is on the smaller side, it manages to accommodate guests' needs most of the time, though its capacity can be limited and there might occasionally be a wait for a spot.
Occasional reviews mention instances of attempted theft and non-exclusive use of the hotel parking lot, showing that while generally secure, there are sporadic issues that arise. Nonetheless, the frequent mention of good, secure and included parking suggests that ibis budget Copiapo does a commendable job of providing this essential service to its guests.
Family
The ibis budget Copiapo appears to be a mixed bag when it comes to family-friendly accommodations. While some guests noted that it is very friendly for families with children and can accommodate a family of four, others pointed out significant drawbacks. The layout of the rooms and bathrooms has been criticized for lack of privacy with some mentioning transparent bathroom doors and unfavorable room design. Many reviews suggest that the hotel may be more suitable for work-related stays rather than leisure or family vacations. Despite its affordability for short stays, it may not be the best choice for those traveling with families, as multiple reviews labeled it as not family-friendly. However, the friendly atmosphere in the breakfast room was a positive highlight for families with children.
Dog Friendly
Ibis Budget Copiapo stands out for its pet-friendly accommodations, welcoming travelers with pets. The hotel permits pets up to 15 kilos for an extra nightly fee of 11,900. Guests have found this aspect ideal for traveling with their furry companions, noting the place to be dog-friendly and accepting of pets regardless of size.
While there is an extra charge for pets and some visitors have pointed out the lack of dedicated pet amenities, many appreciated the simple convenience of being able to stay with their medium-sized pets without any issues. However, some guests did note that despite paying an additional fee for their pets, they did not receive special attention for their pet's stay and found no designated area for pets within the hotel.
Overall, the ibis budget Copiapo is well-suited for those looking to travel with their dogs, providing a welcoming environment though improvements can be made in offering pet-specific amenities.
No, ibis budget Copiapo doesn't have any pool.
No, a spa isn't available at ibis budget Copiapo.
Yes, ibis budget Copiapo welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at ibis budget Copiapo.