Hotel in Santa MartaMagdalena > Santa Marta Dist Esp
8.9
Excellent
From $93
$
+1
Info
Summary of reviews
AC Hotel By Marriott Santa Marta receives high praise for its exceptional attributes, particularly its prime location, which is lauded for being central to key attractions such as Parque de los Novios, the beach and the marina. Its placement is ideal for exploring the historic center, enjoying nightlife and embarking on boat trips. This strategic location, combined with the hotel’s proximity to restaurants, bars and nightclubs, makes it a preferred choice for both leisure and business travelers. Guests appreciate the hotel's security and soundproof windows, ensuring a peaceful stay with splendid views of the ocean and city.
The breakfast service garners a generally positive response. Guests commend its delicious, abundant and well-organized offerings. Though some feel it could use more variety and faster replenishment during peak times, the overall experience is satisfactory and exceeds expectations for many. The dinner service, while appreciated for the high quality and taste of the food, faces criticism concerning pricing and occasional delays in service. The pool bar notably enhances the dining experience with commendable food and drinks.
The hotel’s rooms are widely regarded as clean, modern and stylishly decorated. Guests enjoy the comfort, particularly the cozy beds and pleasant views. However, some find the rooms small and note issues like privacy concerns and minor maintenance problems. Despite these, the rooms generally offer a comfortable retreat, complemented by diligent cleaning staff ensuring a pristine environment.
Cleanliness throughout the hotel is a standout aspect with spotless conditions frequently mentioned by guests. High marks are given to the overall tidiness, including well-maintained facilities and public areas.
The staff's exceptional service is repeatedly highlighted. Guests appreciate the friendliness, professionalism and attentiveness of personnel, contributing significantly to a memorable stay. Specific staff members are recognized for their commendable service, enhancing the hotel's reputation.
Wi-Fi receives mixed reviews, indicating variability in performance, though many find it reliable and sufficient. The gym is found to be clean but lacking in space and essential amenities, suggesting room for improvement. Conversely, the pool area is praised for its beauty, cleanliness and relaxing atmosphere, despite a few critiques about maintenance and comfort issues.
While the hotel's proximity to the beach is convenient, the beach itself is sometimes criticized for pollution and poor maintenance, though there are nicer beach areas nearby. The parking facilities pose challenges with tight spaces and difficult navigation, yet the staff’s effort to accommodate guests' parking needs is appreciated.
Family-friendliness is another strong point with the hotel providing ideal amenities for families, including pet-friendly accommodations and connecting rooms. The overall environment supports a comfortable and restful family stay.
In summary, AC Hotel By Marriott Santa Marta excels with its strategic location, modern and clean accommodations and exceptional staff service, making it a highly recommended option for a pleasant and convenient stay in Santa Marta.
Hotel in BuenaventuraValle del Cauca > Buenaventura
8.4
Very Good
From $81
$
+12
Info
Summary of reviews
Cosmos Pacifico Hotel in Buenaventura shines as an appealing choice for travelers, seamlessly combining convenience, comfort, and striking views. Its unbeatable location near the bustling pier, boardwalk, and key attractions offers guests easy access for day trips, while captivating ocean and harbor vistas enhance the hotel's allure. The rooftop pool is consistently praised for its breathtaking panoramas and modern design, providing a serene space to unwind, complemented by a small gym and bar.
The hotel garners acclaim for its excellent facilities, clean and well-maintained rooms, and exceptionally comfortable beds that contribute to a restful stay. Guests praise the modern and spacious room designs, often with stunning sea or harbor views, despite minor criticisms regarding shower sizes and room odors. Cleanliness overall receives high marks, despite occasional lapses, with the hotel maintaining a spotless and welcoming environment.
Breakfast at Cosmos Pacifico Hotel stands out for its variety and delicious offerings, frequently noted as an excellent start to the day. Although the dining experience highlights the quality of food, some guests note the restaurant's high cost and occasional service delays. Nevertheless, the culinary experience remains commendable.
Guests repeatedly highlight the attentive and friendly staff, with specific mentions of individuals who enhance the welcoming atmosphere. Despite isolated service slowdowns, the staff's helpfulness and kindness significantly improve the overall guest experience. However, the hotel's free wifi receives mixed reviews, often noted for its slow speed and inconsistent connectivity, posing challenges for those needing reliable internet for work.
Overall, Cosmos Pacifico Hotel is celebrated for its sweeping views, exceptional service, and inviting facilities, making it a prime destination for travelers seeking both relaxation and exploration in Buenaventura.
Hotel in Santa MartaMagdalena > Santa Marta Dist Esp
8.2
Very Good
From $65
$
+5
Info
Summary of reviews
Hotel Catedral Plaza, situated in the heart of Santa Marta’s historic center, is highly regarded for its prime location. Guests appreciate its close proximity to a variety of restaurants, bars, shops and key attractions, enhancing their overall experience and convenience when exploring the city.
The hotel's modern setting features spacious and well-decorated rooms that receive high praise for their cleanliness, comfort and stylish design. Many guests highlight the incredible views from the upper terrace and rooftop pool, which add to the hotel's allure. Despite occasional issues with maintenance and room assignments, the overall experience is positive with visitors consistently noting the comfort of the beds and amenities.
The breakfast at Hotel Catedral Plaza earns mostly positive reviews for being varied, delicious and plentiful, catering well to guests with an abundant buffet. Some guests do, however, feel there is room for improvement in terms of variety and quality. Dinner offerings are also well-regarded with several standout items such as the coconut lemonade, although some guests find the prices high compared to the quality.
Cleanliness is frequently cited as a major strength of the hotel with rooms and facilities maintaining high standards. Despite minor issues such as lack of hot water and occasional maintenance slip-ups, the hotel's cleanliness and organization contribute to a pleasant atmosphere.
The staff at Hotel Catedral Plaza are often described as friendly, helpful and attentive, significantly enhancing the guest experience. Exceptional service is noted across various areas of the hotel, though there are rare mentions of overwhelmed or unhelpful staff members.
One area highlighted for improvement is the WiFi service, which some guests find inconsistent and slow. Improving this service could enhance the overall experience for future visitors.
The rooftop pool is another standout feature, offering breathtaking views of Santa Marta Cathedral and the surrounding cityscape. While the pool area is generally well-received, some guests have noted concerns about its cleanliness and maintenance.
Overall, Hotel Catedral Plaza is recognized for its excellent location, comfortable and clean rooms and exceptional staff, making it a strong choice for those looking to immerse themselves in the vibrant atmosphere of Santa Marta's old town. While it receives some criticism regarding its four-star rating, many guests feel that its positive aspects outweigh any shortcomings.
Hotel Soratama, located in the heart of Pereira on Plaza Bolivar, is praised for its exceptional central position. Guests appreciate the convenience of being within walking distance to bus routes, shopping centers, restaurants and points of interest. This strategic location also offers easy access to transportation hubs, including the airport, making it an ideal base for city activities and excursions like Cocora Valley.
The hotel's facilities are commended for their comfort and cleanliness with special mention of the sky bar that offers splendid views of Bolivar Square. Guests often highlight the friendliness and exceptional service from the staff, which significantly enhances the overall experience. Additionally, the breakfast is highly praised for its extensive variety, quality and memorable dining environment at the Sky Lounge, which comes with unbeatable views and attentive service.
Dining at Hotel Soratama is a pleasant experience, particularly at the rooftop restaurant on the 11th floor. Guests enjoy the excellent service and homey meals with the terrace offering a wonderful view of the central park and live music on weekends. Despite occasional issues with specific dishes and service speed, the overall dining experience, especially during lunch and dinner, receives positive reviews.
The rooms at Hotel Soratama are described as spacious, well-maintained and equipped with modern amenities. Guests appreciate the cleanliness and comfort of the rooms, noting the effective soundproofing and scenic views from some rooms facing Plaza Bolivar. Minor drawbacks include small bathrooms and occasional air conditioning issues, but the overall guest experience in terms of room comfort and amenities remains positive.
The hotel's commitment to cleanliness is consistently highlighted with both rooms and common areas being described as spotless. This high standard of hygiene contributes significantly to the guest's overall satisfaction.
The staff at Hotel Soratama receives outstanding praise for their friendliness, helpfulness and professionalism. The team's exceptional service and welcoming nature greatly enhance the guest experience, making the hotel a highly recommended destination for travelers.
When it comes to Wi-Fi, guests report mixed experiences. While some enjoy fast and efficient internet, others face connectivity issues, particularly in rooms on higher floors. The hotel's rooftop terrace with a Jacuzzi offers a serene spot to relax, despite occasional maintenance issues with the Jacuzzi.
Parking is provided through a nearby agreement with a valet service available to mitigate the distance to the parking lot. However, there are mixed feelings about the parking arrangement's convenience and security.
For families, Hotel Soratama offers spacious and well-appointed rooms, making it a comfortable choice for family stays. The staff's warm and accommodating interactions, along with highly praised breakfast offerings, enhance the family-friendly atmosphere.
The beds are frequently described as very comfortable, contributing to a restful night's sleep. Despite some minor issues, the overall sentiment towards the beds is overwhelmingly positive.
Overall, Hotel Soratama presents itself as a comfortable and well-located option with modern facilities and excellent service, making it suitable for both leisure and business travelers. While there are minor areas for improvement, the hotel's strengths in location, cleanliness, staff service and dining significantly contribute to a positive guest experience.
NH Royal Urban Cartagena offers an unparalleled location in the heart of the historic center, making it an ideal choice for travelers wishing to immerse themselves in Cartagena's vibrant culture. Guests appreciate the convenience of being within walking distance to key attractions such as the walled city, the convention center and Pegasos dock. The hotel’s central positioning enhances the guests' overall experience, allowing for the exploration of the historical district and panoramic views from the rooftop pool. However, nighttime noise from busy surroundings can be a drawback for some rooms facing the main square.
The breakfast experience at NH Royal Urban Cartagena is highly commended for its quality and variety. Guests frequently highlight the delicious and fresh offerings, including healthy fruit shots and a dedicated omelet service. Despite a small wait time as breakfast is not self-service, the courteous and attentive staff make the experience enjoyable. While some guests find the breakfast slightly expensive and request more fruit options, the overall consensus is positive, aligning with the hotel's emphasis on fresh, well-varied meals.
Guest reviews reflect mixed experiences with the rooms. While some appreciate the views from certain rooms and find them clean and simple, many highlight significant issues such as small size, lack of natural light, strong odors and poor maintenance, which detracts from the overall comfort. The general sentiment is that the rooms require significant updates and better upkeep to meet expectations.
Cleanliness at NH Royal Urban Cartagena earns both praise and criticism. Many guests describe the property as very clean and well-maintained, appreciating the overall value for money. However, issues such as mold, humidity and poor ventilation in some rooms, as well as cleanliness concerns in the bathrooms and pool area, indicate room for improvement.
The staff at the hotel are a standout feature, consistently praised for their friendliness, helpfulness and professionalism. Guests commend the attentiveness of the team across various departments, noting their local knowledge and the overall warmth they bring to the guest experience. Even among critical reviews, the staff often emerge as a redeeming quality, enhancing the hotel's reputation for hospitable service.
The rooftop pool is frequently highlighted as a major attraction, offering breathtaking views of the old city square and serving as a relaxing retreat. Despite minor maintenance and cleanliness issues and the early closing time, guests generally find the pool to be a spectacular feature that enhances their stay.
Opinions on the beds are varied with some guests finding them super comfortable and others experiencing discomfort due to hard mattresses and stained sheets. The mixed feedback suggests that the sleep quality can differ depending on individual preferences and specific room conditions.
Overall, while NH Royal Urban Cartagena offers some excellent features like a prime location, commendable breakfast and a friendly staff, there are noticeable shortcomings such as room conditions and certain maintenance issues that prevent it from fully living up to its 4-star status. The consensus points to a hotel with great potential that could benefit from addressing these areas to meet guest expectations more consistently.