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Summary of reviewsCosmos Pacifico Hotel in Buenaventura shines as an appealing choice for travelers, seamlessly combining convenience, comfort, and striking views. Its unbeatable location near the bustling pier, boardwalk, and key attractions offers guests easy access for day trips, while captivating ocean and harbor vistas enhance the hotel's allure. The rooftop pool is consistently praised for its breathtaking panoramas and modern design, providing a serene space to unwind, complemented by a small gym and bar.
The hotel garners acclaim for its excellent facilities, clean and well-maintained rooms, and exceptionally comfortable beds that contribute to a restful stay. Guests praise the modern and spacious room designs, often with stunning sea or harbor views, despite minor criticisms regarding shower sizes and room odors. Cleanliness overall receives high marks, despite occasional lapses, with the hotel maintaining a spotless and welcoming environment.
Breakfast at Cosmos Pacifico Hotel stands out for its variety and delicious offerings, frequently noted as an excellent start to the day. Although the dining experience highlights the quality of food, some guests note the restaurant's high cost and occasional service delays. Nevertheless, the culinary experience remains commendable.
Guests repeatedly highlight the attentive and friendly staff, with specific mentions of individuals who enhance the welcoming atmosphere. Despite isolated service slowdowns, the staff's helpfulness and kindness significantly improve the overall guest experience. However, the hotel's free wifi receives mixed reviews, often noted for its slow speed and inconsistent connectivity, posing challenges for those needing reliable internet for work.
Overall, Cosmos Pacifico Hotel is celebrated for its sweeping views, exceptional service, and inviting facilities, making it a prime destination for travelers seeking both relaxation and exploration in Buenaventura. Show more
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Categories
Hotel with Swimming Pool
This hotel offers pool facilities. It is a great choice for travelers looking to enjoy a swim during their stay.
Infinity Pool Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Hotel with Heated Pool
Room Types
Double Room with Sea ViewThis room has a DVD player, air conditioning and iPod dock.
Bed type will be assigned at check in.
Superior Twin RoomThe pool with a view is a top feature of this twin room. The spacious twin room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.
Junior SuiteGuests will have a special experience as the double room features a pool with a view. The spacious double room offers air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
About Cosmos Pacifico Hotel
License: RNT 33875 - Fecha de Vencimiento: 31/03/2023
Guest Reviews
8.4
Very Good
Location
Nestled in Buenaventura where vibrant port life meets serene ocean views, Cosmos Pacifico Hotel stands out as a prime choice for travelers seeking both convenience and comfort. Its location, often praised as unbeatable, places guests just a few meters away from the bustling pier, the boardwalk, and key attractions, making it ideal for day trips or leisurely strolls. The spectacular views from various vantage points, whether by the picturesque rooftop at sunset or the pool overlooking the ocean and harbor, add an enchanting allure to the stay. Complementing these views are the hotel's excellent facilities, including comfortable rooms and a large inviting pool. Guests also appreciate the hotel's varied and delicious breakfast offerings and the exceptional kindness of the staff, enhancing the overall experience. For those visiting Buenaventura, Cosmos Pacifico Hotel not only promises a perfect location but delivers an all-around sensational stay.
Breakfast
The breakfast at Cosmos Pacifico Hotel receives a largely positive response with several highlights pointing towards a satisfying experience. Guests frequently praise the breakfast for its great selection, delicious food, and ample variety, showcasing delectable offerings that cater to different preferences. The service receives particular commendation, with staff providing excellent attention to guests. Many reviews describe the breakfast as very complete, abundant, and delicious, noting the high quality of many of the products available. A good variety of foods is often mentioned, with some guests appreciating daily changes in the menu.
However, there are occasional critiques, with some guests perceiving the selection as limited or mediocre, particularly in terms of protein offerings and specific requests for items such as made-to-order eggs. Despite these occasional shortcomings, the majority of guests seem satisfied with the breakfast, often labeling it as an excellent and standout feature of their stay. Overall, the breakfast experience at Cosmos Pacifico Hotel generally enhances the guest experience, contributing positively to many travelers' visits.
Dinner
Cosmos Pacifico Hotel offers a dining experience with both notable highs and a few areas for improvement. Guests frequently praised the quality of the food, describing it as delicious and varied, particularly when dining on the restaurant's terrace, which also boasts a great view. The breakfast is highlighted for its freshness and variety, contributing to a positive start to the day.
However, some challenges are noted in the overall dining experience. The restaurant is mentioned as being quite expensive, which could temper the enjoyment for budget-conscious travelers. Additionally, there are some concerns regarding service efficiency, with reports of long wait times for dinner service. While the food quality generally receives positive remarks, it seems some dishes and beverages, like a simple lemonade, did not meet expectations. Despite these issues, the hotel appears to offer a commendable culinary offering that, with a few tweaks in service and pricing, could enhance the overall dining experience for its guests.
Rooms
Cosmos Pacifico Hotel offers guests an inviting and comfortable experience with its spacious and well-maintained rooms, many featuring stunning sea or harbor views. Visitors frequently highlight the rooms' modern design, cleanliness, and ample size, often noting the large and comfortable beds. While the bathrooms are generally clean, they are described as small and lacking shower doors. The hotel's continental breakfast is praised for its delicious and varied selection. Guests appreciate the friendly staff and the good cleaning service throughout their stay. Despite some occasional issues with room odors and a night lobby incident, the overall stay at the hotel is described as very pleasant and enjoyable, with its close proximity to the port being an added convenience.
Beds
The beds at Cosmos Pacifico Hotel receive a mix of feedback from guests, with comfort being a recurring positive point. Many reviews highlight the beds as very comfortable and an integral part of the cozy and inviting rooms. Guests praise the overall comfort, contributing to a pleasant stay, along with modern and well-maintained interiors. The beds are often featured alongside other aspects like the friendly staff and delightful food, enhancing the overall experience.
However, there are some criticisms concerning the condition of the mattresses, with mentions of deteriorated and occasionally dirty mattresses. Some guests also note issues such as noisy beds, suggesting inconsistencies in the maintenance of bedding and linens. Additionally, there are remarks about the suite's bed being smaller than expected compared to the standard room.
Despite these concerns, the prevailing sentiment leans positively towards comfortable bedding, complementing the clean and attractive accommodations that many guests appreciate.
Cleanliness
Cosmos Pacifico Hotel receives high praise for its overall cleanliness and comfort, with many guests highlighting the spotless and organized state of the rooms. Visitors frequently mention the hotel's clean and accessible facilities, which contribute to a safe and pleasant stay. In particular, the rooms are noted for their hygiene and comfort, often described as super clean and comfortable, ensuring a restful experience for guests. The hotel is well-maintained, with the facility consistently upholding high cleanliness standards.
However, while the general cleanliness of the hotel is appreciated, some reviews mention areas needing improvement. There are occasional reports of cleaning lapses, such as visible dust particles in the hallway and neglected areas under beds, as well as issues with worn curtains and shower faucets. Additionally, concerns about insufficient cleaning in bathrooms and damp-smelling linens are noted. Despite these isolated incidents, the hotel remains largely recommended, especially for its convenient location near the pier and beautiful sea views. The majority of guests leave with a positive impression, thanks to its clean and welcoming atmosphere.
Staff
Cosmos Pacifico Hotel is frequently praised for its attentive and friendly staff, providing a warm and welcoming environment for its guests. Many reviews highlight the team's readiness to assist, ensuring that their visitors feel at home and well-cared for during their stay. Kindness and helpfulness are notable attributes across various departments, including reception, where figures like Gloria and Cristian stand out. Although there are occasional mentions of slower service and specific areas for improvement, most interactions are described as accommodating and prompt in addressing guest needs. The helpful waiter on the top floor restaurant adds a touch of personalized service, complementing the overall positive experience. Despite some criticism regarding check-in delays and isolated concerns with reception, the consistent presence of polite and friendly staff enhances the comfort and enjoyment at Cosmos Pacifico Hotel.
Wi-Fi
The wifi at Cosmos Pacifico Hotel receives mixed feedback from guests. While some guests refer to a good internet connection, many others encountered issues with the wifi, particularly in reaching the rooms effectively. The internet signal was often described as slow, especially for professional use, and there were complaints about the connection being poor or even down during some stays. Additionally, there was mention of missing coverage routers, contributing to these connectivity challenges. Overall, while private browsing might be feasible, those needing reliable internet for work or seamless connection might experience some frustration.
Pool
The Cosmos Pacifico Hotel boasts a rooftop pool that consistently impresses guests with its spectacular views, particularly towards the harbor and sea. Many praise the pool as one of the best features of the hotel, offering a relaxing atmosphere that complements the modern design of both the pool area and the rooms. Its penthouse location allows for breathtaking vistas over Buenaventura, making it an ideal spot for unwinding after a long day. The rooftop terrace not only provides a refreshing swim but also hosts a small gym and bar, enhancing the leisure experience.
While the majority of reviews celebrate the pool's excellence, some guests have noted issues with crowding and cleanliness, suggesting occasional maintenance challenges. Despite these concerns, the panoramic views from the pool area remain a highlight for many visitors. Overall, the rooftop pool at Cosmos Pacifico Hotel is a standout feature, appreciated for its beauty and comfort, contributing significantly to the hotel's reputation as one of the best in its location.
4 Star
Cosmos Pacifico Hotel offers a secure environment, notably managing elevator access and maintaining a safe atmosphere throughout the property. Guests appreciate its willingness to accommodate last-minute booking changes without incurring additional charges, highlighting exceptional customer service. Despite some concerns about lack of amenities such as hot water and Smart TVs, the hotel is praised for its pleasing facilities and cleanliness. Its remarkable views of the bay and port provide a charming backdrop, and its location, just minutes from the dock, is convenient for travelers. Although some aspects may not fully align with a four-star standard, the pool stands out as a highlight of the guest experience, positioning the hotel as an attractive option for those seeking value for their money. The rooms fulfill basic expectations for its star rating, ensuring a comfortable stay for visitors.
Yes, Cosmos Pacifico Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Cosmos Pacifico Hotel.
No, Cosmos Pacifico Hotel doesn't allow dogs.
No, parking facilities aren't available at Cosmos Pacifico Hotel.