Cluj ApartHotel - VIVA CITY -
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Summary of reviewsCluj ApartHotel - VIVA CITY receives high praise for its strategic location near Iulius Mall and Iulius Park, which are easily accessible by foot, providing convenience for shopping and leisure activities. The area offers good connectivity through public transport and is complemented by nearby supermarkets, making it ideal for travelers seeking both comfort and practicality. The quiet surroundings and family-friendly amenities such as a park and playground further enhance its appeal.
Guests often highlight the friendliness and helpfulness of the staff, noting effective communication and quick resolutions to issues. However, there are mixed opinions regarding cleanliness and maintenance, with some visitors experiencing well-kept, comfortable apartments while others report issues such as mold, dust, and cigarette smoke. These cleanliness concerns, along with the need for upgrades in certain areas, suggest room for improvement.
The Wi-Fi service is generally satisfactory, offering reliable connectivity, though some guests face issues with access or connection quality. Meanwhile, parking facilities receive positive feedback for their security and convenience, with free parking available in a secure basement area.
Guest experiences with the beds are varied, with some finding them comfortable and others facing discomfort due to sagging mattresses and inadequate bedding supplies. Overall, while the location and staff quality stand out positively, improvements in cleanliness, Wi-Fi consistency, and bed comfort could enhance the overall guest experience.
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Guests often highlight the friendliness and helpfulness of the staff, noting effective communication and quick resolutions to issues. However, there are mixed opinions regarding cleanliness and maintenance, with some visitors experiencing well-kept, comfortable apartments while others report issues such as mold, dust, and cigarette smoke. These cleanliness concerns, along with the need for upgrades in certain areas, suggest room for improvement.
The Wi-Fi service is generally satisfactory, offering reliable connectivity, though some guests face issues with access or connection quality. Meanwhile, parking facilities receive positive feedback for their security and convenience, with free parking available in a secure basement area.
Guest experiences with the beds are varied, with some finding them comfortable and others facing discomfort due to sagging mattresses and inadequate bedding supplies. Overall, while the location and staff quality stand out positively, improvements in cleanliness, Wi-Fi consistency, and bed comfort could enhance the overall guest experience.
Dog Friendly Apartment
Apartment with Parking
Accessible Apartment
3-Star Apartment
Guest Reviews
Cluj ApartHotel - VIVA CITY boasts a highly praised location, often highlighted as a standout feature by guests. It is nestled conveniently near Iulius Mall and Iulius Park, just a short walk away, making shopping and leisure activities easily accessible. The proximity to public transport options is another advantage, offering good connectivity to the rest of the city. While not situated directly in the city center, the location is noted for its quiet atmosphere, with ample shopping centers and supermarkets nearby. Guests especially appreciate the ease of access to key amenities like bus routes and supermarkets such as Auchan and Lidl, along with the convenience of underground parking facilities. This modern accommodation is complemented by the nearby park and playground, adding to the family-friendly appeal of the area. Overall, the strategic positioning and the array of nearby facilities make Cluj ApartHotel - VIVA CITY an attractive choice for travelers seeking both convenience and comfort.
At Cluj ApartHotel - VIVA CITY, reviews of the beds suggest a mixed experience for guests. Some found the beds to be comfortable, ensuring a restful night's sleep. However, many guests reported issues such as mattresses that sagged or had protruding springs, leading to discomfort and even back pain. Complaints about the slats on some beds indicate that they might collapse under movement but can be repositioned. There was also mention of inadequate bedding, with thin duvets and linen quality being points of criticism. Additionally, some beds seemed to cater insufficiently for larger groups. Overall, while a few guests found the beds satisfactory, several expressed dissatisfaction due to the uncomfortable nature of the mattresses and the condition of the bedding.
Cluj ApartHotel - VIVA CITY has received mixed reviews regarding its cleanliness from guests. On the positive side, some guests appreciated the apartments for being clean and comfortable, noting the essential utilities provided and the ease of self check-in. Certain reviews also mentioned the warmth and good area for walking around as contributing factors to a pleasant stay.
However, there are noticeable concerns about the upkeep of the apartments that detract from the overall experience. Several guests expressed dissatisfaction with the cleanliness, highlighting issues such as mold in the bathroom, dust beneath furniture, and a musty smell. The presence of cigarette smoke in the living spaces was pointed out as a significant issue, rendering those areas uncomfortable. Moreover, some guests reported inadequacies such as wet sheets, insufficient pillows, and outdated features requiring upgrades.
While some areas are well-maintained, inconsistent cleaning and overlooked details like unclean terraces and wobbly kitchen tables suggest room for improvement in maintaining a consistently high standard of cleanliness throughout the property.
The reviews about the staff of Cluj ApartHotel - VIVA CITY highlight a mix of experiences. Many guests commend the host and staff for being helpful, responsive, and for ensuring excellent communication. There is frequent mention of the staff's friendliness and willingness to assist guests through various challenges, quickly addressing any issues that arise during their stay. However, there are also comments about some negative experiences, with certain guests finding the staff indifferent or struggling with timely communication before check-in. Additionally, a few guests described interactions with the manager as rude or arrogant. Overall, while several guests have praised the helpfulness and responsiveness of the host and staff, some have pointed out areas where service could improve.
When staying at Cluj ApartHotel - VIVA CITY, guests generally find the Wi-Fi service to be a mixed experience. Many visitors report a satisfactory connection that works well, with some even highlighting good quality Wi-Fi and satisfactory speeds of around 50Mbps. This suggests that many areas of the hotel provide reliable internet access, making it convenient for short stays where basic connectivity needs are met. However, some challenges have been noted, with instances of non-functional Wi-Fi and difficulty accessing the internet due to password issues. This inconsistency indicates that while the Wi-Fi can be quite efficient, there may be certain times or locations where connectivity issues arise, potentially affecting the stay. Overall, while many guests have a positive experience with the Wi-Fi, there is room for improvement to ensure reliability across all rooms and common areas.
At Cluj ApartHotel - VIVA CITY -, guests will find several convenient parking options that add to a hassle-free stay. Visitors appreciate the availability of free parking located in the basement of the building, which provides a secure and covered spot for their vehicles. The parking spaces are privately owned, offering added security and convenience. Although some guests find accessing the parking area slightly confusing at first, the parking is generally described as very good and easily accessible once familiarized. The attraction of nearby Iulius Mall, only a short walk away, further complements the ease of having a reliable parking space at this accommodation. Overall, the hotel offers a good, secure parking experience in a strategic location.
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Location
Beds
Cleanliness
However, there are noticeable concerns about the upkeep of the apartments that detract from the overall experience. Several guests expressed dissatisfaction with the cleanliness, highlighting issues such as mold in the bathroom, dust beneath furniture, and a musty smell. The presence of cigarette smoke in the living spaces was pointed out as a significant issue, rendering those areas uncomfortable. Moreover, some guests reported inadequacies such as wet sheets, insufficient pillows, and outdated features requiring upgrades.
While some areas are well-maintained, inconsistent cleaning and overlooked details like unclean terraces and wobbly kitchen tables suggest room for improvement in maintaining a consistently high standard of cleanliness throughout the property.
Staff
Wi-Fi
Parking
No, Cluj ApartHotel - VIVA CITY - doesn't have any pool.
No, a spa isn't available at Cluj ApartHotel - VIVA CITY -.
Yes, Cluj ApartHotel - VIVA CITY - welcomes dogs.
Yes, parking facilities are available at Cluj ApartHotel - VIVA CITY -.
No, Cluj ApartHotel - VIVA CITY - doesn't have a gym.
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