Golden Tulip Ana Dome Hotel

Cluj-Napoca 46.75217800, 23.57657400 , 129, Observatorului Street (Show on Map)
9.3
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsGolden Tulip Ana Dome Hotel presents a compelling and well-rounded hospitality experience that is largely praised by its guests. The hotel's tranquil hilltop setting offers a peaceful retreat, benefitting from proximity to public transportation, though it is a bit removed from the city center. Those with cars find it particularly convenient, appreciating the serene location that offers a break from urban hustle.

Breakfast at the hotel stands out as a highlight with guests raving about the varied, rich and high-quality spread that caters to diverse dietary preferences. The generous portions and exceptional presentation, alongside friendly and attentive service, have many considering it one of the best hotel breakfasts they have ever experienced.

Dinner options are largely praised for their quality and taste with the restaurant offering a refined menu and excellent service. However, some guests noted that the dinner menu could benefit from more diversity and flavorful options. Room service is another strong point, appreciated for its good selection.

The rooms at the Golden Tulip Ana Dome are celebrated for their spaciousness, modern design and cleanliness. Guests enjoy the impressive views, comfortable furnishings and thoughtful amenities like bathroom music. While minor issues such as temperature control and some maintenance problems were noted, overall guest satisfaction with room quality remains high.

Cleanliness is universally praised with consistent feedback highlighting the hotel's high hygiene standards. Rooms and common areas are described as spotless and well-maintained, contributing to a comfortable and pleasant environment.

Staff at the hotel receive commendations for their friendliness, professionalism and helpfulness, creating a welcoming and homely atmosphere. Their attentive service ensures a high-quality guest experience, reinforcing the hotel’s reputation for exceptional hospitality.

The hotel provides excellent and reliable free Wi-Fi, which is a significant advantage for guests needing to stay connected. The availability of a gym, despite needing some renovations and free parking also adds to the hotel's amenities. Parking, however, does have some access and space issues, noted by several guests.

The comfort of the beds is another widely appreciated feature with many guests raving about the high-quality mattresses and pillows that ensure a good night's sleep. This comfort, along with the overall amenities and service quality, aligns with the expectations of a 4-star establishment.

For business travelers, the hotel offers efficient conference rooms and meeting facilities, making it a practical choice for work purposes. Its accessible design, wheelchair-friendly features and spacious bathrooms make it a comfortable stay for all guests, including those with disabilities.

Finally, Golden Tulip Ana Dome is pet-friendly, welcoming guests traveling with pets and providing special amenities for their furry friends, ensuring a hassle-free stay for those with canine or feline companions.

Overall, Golden Tulip Ana Dome Hotel delivers a fulfilling and well-rounded stay, meeting high standards expected from a 4-star property with its varied amenities, exceptional service and comfortable accommodations.
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Hotel Taking Steps Towards Sustainability
This hotel has an eco-friendliness rating of 9.0/10. It implements comprehensive recycling practices, uses bulk dispensers for toiletries, and provides eco-friendly toiletries and cleaning products. The hotel also offers reusable coffee/tea filters, features water-efficient showers, and has double-glazing on all windows to enhance energy efficiency.

Dog Friendly Hotel
This hotel allows pets of any size for an additional fee. It is recognized for its pet-friendly policies and accommodations, making it a welcoming option for those traveling with pets.

Business Hotel
This hotel is well-regarded and offers amenities suitable for business travelers, including a restaurant, fitness center and laundry services. It also offers car rentals, spa and free parking.

Hotel with Parking
This hotel offers free on-site parking and comfortable rooms. It is well-regarded for its amenities and service.

Accessible Hotel
This hotel offers wheelchair accessibility throughout its grounds and provides handicapped parking. It features roll-in showers and emergency cords in the bathrooms. Wheelchair access is available to common and public areas.

4-Star Hotel
This hotel enjoys a convenient location with easy access to the city center by public transport or car. It offers comfortable rooms and a range of amenities including a restaurant, free guarded parking, and an underground garage.

Hotel with Gym

Room Types
Standard Queen Room This double room's standout feature is the sauna. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room offers air conditioning, soundproof walls, a minibar, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Twin Room The sauna is the standout feature of this twin room. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a safe deposit box. The unit has 2 beds.

Executive King Room This double room offers a sauna. The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The double room features a minibar, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
9.3
Excellent
Location
Golden Tulip Ana Dome Hotel's location has garnered mixed feedback from guests. Positively, many appreciated the hotel's proximity to public transportation, making it easy to reach the city. The tranquil, hilltop setting offers a peaceful atmosphere away from the hustle and bustle, which some found to be ideal for relaxation. Additionally, guests who had their own car found the location quite accessible and convenient.

On the downside, numerous guests noted that the hotel is situated quite far from the city center with nothing of particular interest within walking distance. This made it necessary for visitors to rely on taxis or drive to reach downtown and other attractions. Dining options nearby were also scarce, urging guests to plan their meals elsewhere.

Overall, the hotel's serene and accessible setting is appreciated by those who prefer a quiet stay slightly removed from the city’s core, while others may find the distance from the main attractions less convenient.

Breakfast
Golden Tulip Ana Dome Hotel boasts a breakfast experience that has been highly praised by guests. The breakfast spread is consistently described as varied, rich and exceptionally good. Guests highlight the diversity and premium quality of the food, catering to both vegan and non-vegan preferences with numerous options. The inclusion of items like a honeycomb and an extensive selection of dishes make it stand out. The presentation is fresh and the atmosphere has been noted as inviting.

Friendly staff members contribute to an overall positive dining experience with wonderful service. Guests appreciate the generous and hearty portions, making the breakfast both sumptuous and complete. There are also mentions of specific features like live music under the shower and Finnish sauna recommendations, adding unique touches to the overall stay.

Those looking for an abundant, refined and diverse breakfast will find it at Golden Tulip Ana Dome with many guests considering it one of the best breakfast offerings they have encountered in Cluj or even in their entire hotel experiences.

Dinner
The dinner experience at the Golden Tulip Ana Dome Hotel is highlighted by a variety of positive aspects, particularly the quality and taste of the food. Several reviews praise the excellent and very tasty dinner options, citing the restaurant's varied and refined menu. The à la carte service is noted for its exceptional products with many guests describing the food as delicious and of good quality. The restaurant itself is frequently mentioned as beautiful with a special menu that appeals to a diverse range of palates.

Guests also commend the excellent service provided at the restaurant, which complements the very good and diverse food offerings. Room service too is highlighted for its great selection, adding to the positive dining experience available within the hotel.

However, some reviews indicate areas for improvement, particularly with the dinner offerings. A few guests found the dinner food to be bland and lacking in flavor with mentions of a limited and sometimes costly menu. There is also feedback regarding the need for more diverse and flavorful dinner options to enhance the overall experience.

In summary, while the Golden Tulip Ana Dome Hotel offers a largely positive dining experience with high-quality, tasty food and excellent service, there are suggestions for expanding and diversifying the dinner menu to cater to a broader range of tastes and preferences.

Rooms
The Golden Tulip Ana Dome Hotel offers guests an array of spacious and comfortable rooms that are frequently praised for their impressive size, cleanliness and modern design. Many guests highlight the superb views from their rooms, especially those on higher floors and appreciate the quality and comfort of the furniture. The rooms are well-equipped with necessary amenities and thoughtful touches like music in the bathroom enhance the experience. Cleanliness is consistently noted with many finding both the rooms and bathrooms spotless and well-maintained.

However, there are criticisms, particularly regarding the functionality and comfort of certain room elements. Some guests reported issues with temperature control and ventilation, often describing rooms as too hot and windows that could not be opened. Occasional maintenance issues, such as stained carpets, improperly working showers and non-closing toilet doors, were also noted. Despite these minor setbacks, the overall feedback is overwhelmingly positive with guests appreciating the modern, stylish interiors and the quiet, well-insulated environment that ensures a good night's sleep.

The staff at Golden Tulip Ana Dome Hotel are frequently commended for their friendliness and helpfulness, contributing to the high-quality service experienced by guests. The hotel also boasts an excellent breakfast and a very nice gym, adding to its appeal as a comfortable and well-rounded accommodation choice.

Beds
The Golden Tulip Ana Dome Hotel boasts a consistently positive reputation for its bedding with numerous guests highlighting the comfort of the beds. Patrons frequently describe the beds as super comfortable with many mentioning high-quality mattresses and big, comfy pillows. The bedding contributes to perfect sleep, ensuring guests can rest well during their stay. The rooms themselves are described as indulgent, complementing the overall comfortable experience provided by the beds.

However, there are occasional remarks about firmness, particularly noting that the synthetic nature of some beds can be hard and a few isolated comments mention beds shaking or being on the smaller side for a four-star hotel. These exceptions aside, the general sentiment leans strongly towards a good night's sleep with many reviews simply stating the beds are comfortable or very comfortable. The commendations for cosy bedding and great beds underline the hotel's commitment to guest comfort.

Cleanliness
Golden Tulip Ana Dome Hotel consistently receives high praise for its cleanliness. Guests repeatedly describe the hotel, from the rooms to the common areas, as clean, tidy and well-maintained. Many noted the exemplary cleanliness and spotless conditions with clean and spacious rooms regularly highlighted. The bathrooms and rooms are described as very clean, often emphasizing their modern, well-kept and up-to-date appearance. The hotel's hygiene standards are remarked upon favorably with several stating that the rooms are cleaned to a high standard, making for a very comfortable stay.

The overall atmosphere is one of cleanliness and comfort, supported by friendly and attentive staff who contribute to maintaining this standard. While the majority of the feedback is positive, a few reviews mentioned isolated instances where cleanliness did not meet expectations. However, these comments are overshadowed by numerous reports of the impeccable cleanliness that guests have come to expect and appreciate from this hotel. The combination of clean facilities, spacious, modern bathrooms and a clean ambiance enhances the overall experience, making it a standout choice for travelers seeking a hygienic and comfortable stay.

Staff
Golden Tulip Ana Dome Hotel is consistently praised for its exceptional staff. Guests repeatedly highlight the friendliness, politeness and professionalism of the hotel team. The service is described as welcoming and attentive with many reviewers specifically noting the kindness and accommodating nature of the staff. The reception staff receive frequent commendations for their helpfulness and professional demeanor, ensuring that guests feel well-cared for during their stay. The housekeeping team is also mentioned for their thorough and diligent work.

Overall, the staff create a comforting atmosphere that enhances the guest experience, making the hotel not just a place to stay, but a welcoming home away from home. The quick and proficient service further contributes to the positive impressions left on guests. Whether at the reception, in the restaurant or maintaining cleanliness, the staff's commitment to high service standards shines through. Even amid challenges like COVID safety measures, the team at Golden Tulip Ana Dome Hotel is lauded for their dedication and effort to ensure a pleasant and safe stay for all their guests.

Wi-Fi
The Golden Tulip Ana Dome Hotel offers excellent and free wifi, making it an ideal choice for guests who need to stay connected. The hotel boasts an efficient and high-speed internet connection with a reliable and strong Wi-Fi signal available throughout the premises. Guests have praised the unlimited Wi-Fi, noting that it supports work with a laptop without any issues. Occasional internet problems were quickly resolved by the hardworking staff, ensuring a smooth online experience during stays.

Gym
At the Golden Tulip Ana Dome Hotel, guests have mixed impressions of the gym facilities. While the fitness room is considered to be small but well-equipped, providing a nice option for guests looking to maintain their exercise routines, many have noted issues with its maintenance and overall condition. Some users appreciate the availability of good gym equipment, including dumbbells and find it a convenient feature. However, several reviews underline that the gym needs significant renovation, citing problems such as dust, mold and moisture leaks. Despite these drawbacks, the presence of a gym is acknowledged as a plus for a hotel stay. The fitness room, located in the basement, remains a valuable amenity, though clearly it could benefit from improvements to meet the standards expected of a 4-star establishment.

Parking
The Golden Tulip Ana Dome Hotel receives mixed reviews regarding its parking facilities. On the positive side, the hotel offers free parking for guests, which is a helpful convenience for those driving. This includes both surface parking and an underground garage. However, several guests noted challenges with the parking situation. The underground parking is often described as difficult to access with a confusing design that makes both entry and exit problematic. Moreover, parking spaces are limited, frequently occupied and often insufficient, leading to a crowded and sometimes frustrating experience. Therefore, while the hotel offers complimentary parking, the availability and ease of use are areas of concern for many guests.

4 Star
Golden Tulip Ana Dome Hotel delivers the quality one might anticipate from a good 4-star establishment, meeting expectations with top-quality amenities and good service. It is considered among the best hotels in the country and offers all necessary amenities typical of its class. Despite some opinions suggesting it falls short of a 4-star rating, many find it worthy of its four stars. The hotel's pricing appears justified given the high level of service and comprehensive amenities. While not all reviews agree on its star rating, the general sentiment underscores the hotel's alignment with what is expected from a 4-star property, including a commendable 4-star restaurant.

Business
The Golden Tulip Ana Dome Hotel offers a variety of facilities and services tailored for business travelers. It features well-equipped conference rooms and meeting facilities, making it an efficient choice for conducting business. The hotel's business services and amenities cater to professionals, providing a practical work environment suitable for using a laptop or holding meetings. Its design and features are typical for those traveling for business purposes, delivering good value for money. Ideal for both short business stays and longer trips, it is lauded as an excellent option for combining work with relaxation.

Accessible
The Golden Tulip Ana Dome Hotel receives high praise for its accessibility features, making it a convenient choice for guests with disabilities. The hotel boasts large doorways and big lifts, which facilitate easy movement throughout the premises. Its accessibility extends to the city center and bus routes, ensuring guests can navigate the area with ease. The modern, spacious bathrooms add another layer of comfort and the availability of handicap rooms caters specifically to guests with mobility issues. Furthermore, the hotel is wheelchair friendly, enhancing overall accessibility. Some guests mentioned challenges in accessing certain areas, but overall, the hotel offers a pleasant and accommodating experience for all.

Dog Friendly
Golden Tulip Ana Dome Hotel is noted for its pet-friendly policies and accommodations, making it a welcoming option for those traveling with pets. Dogs and even cats, are allowed to stay and special amenities are available for canine guests. Guests traveling with pets, including dogs and babies, have appreciated the ease of bringing their furry friends along. While an extra fee is charged for pets and some find it costly, the overall experience of being able to have pets stay is highly valued. Guests have positively remarked on the hotel's welcoming attitude towards animals, ensuring a comfortable stay for pet owners and their pets alike.


No, Golden Tulip Ana Dome Hotel doesn't have any pool.

No, a spa isn't available at Golden Tulip Ana Dome Hotel.

Yes, Golden Tulip Ana Dome Hotel welcomes dogs.

Yes, parking facilities are available at Golden Tulip Ana Dome Hotel.

Yes, Golden Tulip Ana Dome Hotel has a gym.

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