Hampton by Hilton Cluj-Napoca
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Summary of reviewsHampton by Hilton Cluj-Napoca is highly recommended by guests for its central location, making it convenient for exploring the city and accessing notable landmarks like the Metropolitan Cathedral, Unirii Square and Plaza Avram Iancu. The hotel's proximity to both the city center and the airport is particularly appreciated by both leisure and business travelers.
The hotel's breakfast service is another highlight, frequently described as excellent with a wide variety of options available, including vegan choices and a blend of traditional Romanian and English dishes. Guests commend the quality and abundance of food, which caters to various dietary preferences and needs.
While the hotel does not have a full-fledged restaurant, guests appreciate the availability of snacks at the bar and the hotel's recommendations for local dining spots. The absence of an in-house restaurant and spa does not significantly detract from the largely positive experiences reported.
Rooms at the hotel are spacious, clean and modern, equipped with contemporary amenities suited for the 21st-century traveler. High points include comfortable beds, large clean bathrooms and high-quality toiletries. Guests also note the effective sound insulation and the readiness of rooms upon arrival. Occasional minor issues like the need for better vacuuming of carpets and lack of openable windows do exist but are outweighed by the rooms' overall quality.
Cleanliness is a standout feature with numerous guests praising the hotel's meticulous housekeeping and well-maintained common areas. The staff at Hampton by Hilton Cluj-Napoca receive exceptional praise for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay.
Parking arrangements are another positive aspect with secure, free and easily accessible options available. The hotel offers both underground and on-site parking, which adds to its convenience.
The beds are generally described as comfortable, contributing to a restful stay. Though there are occasional comments about the firmness of the mattresses and softness of the pillows, the majority of reviews highlight a positive sleep experience.
Guests frequently mention that the hotel exceeds its three-star rating with some comparing it to a four-star establishment due to its high-quality facilities and services. Business travelers find it particularly accommodating, thanks to its quiet rooms, business center and suitable workspaces.
Overall, Hampton by Hilton Cluj-Napoca delivers a superior experience characterized by excellent location, high-quality breakfast, clean and modern rooms, friendly staff and convenient parking, making it a top choice for both business and leisure stays.
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The hotel's breakfast service is another highlight, frequently described as excellent with a wide variety of options available, including vegan choices and a blend of traditional Romanian and English dishes. Guests commend the quality and abundance of food, which caters to various dietary preferences and needs.
While the hotel does not have a full-fledged restaurant, guests appreciate the availability of snacks at the bar and the hotel's recommendations for local dining spots. The absence of an in-house restaurant and spa does not significantly detract from the largely positive experiences reported.
Rooms at the hotel are spacious, clean and modern, equipped with contemporary amenities suited for the 21st-century traveler. High points include comfortable beds, large clean bathrooms and high-quality toiletries. Guests also note the effective sound insulation and the readiness of rooms upon arrival. Occasional minor issues like the need for better vacuuming of carpets and lack of openable windows do exist but are outweighed by the rooms' overall quality.
Cleanliness is a standout feature with numerous guests praising the hotel's meticulous housekeeping and well-maintained common areas. The staff at Hampton by Hilton Cluj-Napoca receive exceptional praise for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay.
Parking arrangements are another positive aspect with secure, free and easily accessible options available. The hotel offers both underground and on-site parking, which adds to its convenience.
The beds are generally described as comfortable, contributing to a restful stay. Though there are occasional comments about the firmness of the mattresses and softness of the pillows, the majority of reviews highlight a positive sleep experience.
Guests frequently mention that the hotel exceeds its three-star rating with some comparing it to a four-star establishment due to its high-quality facilities and services. Business travelers find it particularly accommodating, thanks to its quiet rooms, business center and suitable workspaces.
Overall, Hampton by Hilton Cluj-Napoca delivers a superior experience characterized by excellent location, high-quality breakfast, clean and modern rooms, friendly staff and convenient parking, making it a top choice for both business and leisure stays.
Hotel Taking Steps Towards Sustainability
This hotel possesses four third-party sustainability certifications: BREEAM, ISO 14001:2015 Environmental management system, ISO 50001:2018 Energy management systems, and ISO 9001:2015 Quality management systems. As part of the Hilton brand, it aligns with Hilton's broader commitment to halve its environmental footprint and double its social impact by 2030, including a goal to reduce waste by 50% by 2030.
Family Friendly Hotel
Offers a bespoke Family Experience for children under 12, including a Kids Welcome and a dedicated Kids Breakfast. A range of kids' amenities are available upon request, and the hotel has a swimming pool.
Business Hotel
This hotel provides standard business amenities and services expected from the Hilton brand.
Hotel with Parking
This centrally located, modern hotel provides free breakfast and parking. It also features a fitness center, making it a convenient choice for travelers with cars.
EV charging stations
Accessible Hotel
The hotel offers wheelchair access throughout its premises, including accessible room types like the Queen Accessible Room Non-Smoking, and provides wheelchair-accessible van parking.
Hotel with Gym
This hotel offers a well-equipped fitness center. Guests can enjoy amenities like free hot breakfast and complimentary WiFi to complement their workout routines.
Hotel with EV Charging Stations
Part of the Hilton group, this hotel offers EV charging stations. It is a trusted brand known for providing reliable amenities.
3-Star Hotel
This hotel is a popular choice, offering a high standard of service and modern amenities. It is conveniently located within walking distance of the Old Town and a short drive from the airport, making it ideal for both leisure and business travelers.
Guest Reviews
Nestled in the heart of Cluj-Napoca, the Hampton by Hilton boasts an excellent location that is highly praised by its guests. The hotel is conveniently situated just a short walk from the city center and key landmarks such as the Metropolitan Cathedral, Unirii Square and Plaza Avram Iancu. Its central positioning makes it easy for visitors to explore the old town and other major sightseeing spots.
Guests have repeatedly highlighted the convenience of being close to both the city center and the airport, making it an ideal base for both leisure and business travelers. The hotel's proximity to the main tourist attractions and transport connections adds to its appeal, allowing easy access to explore the vibrant city.
The hotel itself receives compliments for its cleanliness, modern amenities and helpful staff. Its strategic location along a major main road and its accessibility for car travel further enhance its convenience for those looking to explore the city without hassle. With excellent surroundings and within walking distance to many key points of interest, the Hampton by Hilton Cluj-Napoca stands out as a highly recommended choice for a stay in this charming Romanian city.
The breakfast at Hampton by Hilton Cluj-Napoca consistently receives high praise from guests, emphasizing its quality and variety. Descriptions of the breakfast include terms such as excellent, amazing and fantastic, reflecting the general satisfaction. Reviewers highlight the breakfast's rich and diverse selection, catering to a wide range of tastes with options like meats, cheeses, vegetables, fruits and pastries. The presence of vegan options and a mix of traditional Romanian and English dishes are noted as positive features.
Many guests appreciate the abundant and plentiful options available, citing the breakfast as more than enough and consistently varied. Coffee quality is also frequently mentioned positively.
Overall, the breakfast experience at Hampton by Hilton Cluj-Napoca matches the high standards expected from Hilton properties, providing a pleasing start to the day with a mixture of local and international culinary options that cater to various dietary preferences and schedules, including early morning travelers.
The Hampton by Hilton Cluj-Napoca has received praise for its attention to detail, such as thoughtful touches like providing small teddy bears and drawing pencils for children. However, guests looking for a full-fledged dining experience may find the hotel lacking, as there is no functioning restaurant available, especially during weekends. Instead, limited snack options are available at the bar, including items like pizza baguettes. The hotel's limited dinner services often rely on third-party ordering, mostly offering fast food options, which some guests felt were subpar.
While the hotel does not offer its own solution for lunch and dinner, it does recommend various dining establishments in the city center. There are no restaurants located immediately around the hotel, which may inconvenience guests looking for convenient dining options. Additionally, amenities such as cutlery, plates and seating might be sparse.
Despite the lack of a restaurant or a spa area, guests noted that their overall experience was positive and without major issues. The bed quality received good feedback though some mentioned it was positioned too close to the wall and was quite high. The breakfast service was generally well-received but could benefit from a wider selection, particularly more fruit options.
The guest reviews for 'Hampton by Hilton Cluj-Napoca' emphasize the spaciousness and cleanliness of the rooms, which are frequently described as large, comfortable and well-equipped. Many reviewers appreciated the modern, contemporary style and tasteful decoration of the rooms. Guests consistently found the rooms to be cosy with comfortable beds and ample space, contributing to a pleasant and restful stay.
The hotel also receives praise for its prime location, close to the city center, which adds to the convenience for travelers. Although a few reviews mentioned minor issues such as the need for better vacuuming of carpets or the lack of openable windows and refrigerators, the overall sentiment is overwhelmingly positive. High points include large windows offering city views and rooms that are quiet despite being centrally located.
Guests noted that the rooms are well-maintained and equipped with modern amenities, making it suitable for 21st-century travelers. The presence of large, clean bathrooms and high-quality toiletries further enhanced the experience. Additionally, specific needs, such as having a child's bed ready upon a late arrival, were well catered to. The hotel's breakfast, room amenities and internal garage are also highlighted positively. However, narrow halls were mentioned as a minor drawback.
Overall, the rooms at 'Hampton by Hilton Cluj-Napoca' are highly regarded for their spaciousness, cleanliness, modern design and comfort, making it a reliable choice for both short and extended stays.
The beds at Hampton by Hilton Cluj-Napoca largely receive positive feedback from guests, highlighting their comfort and quality. Many guests describe the beds as comfortable, large and superb for a good night's sleep. The bedding is also noted for its cleanliness and overall comfort, adding to a restful experience.
However, there are a few mentions of discomfort with some guests finding the mattresses too hard and the pillows overly soft. Additionally, occasional comments highlight issues such as small bed sizes and minor lapses in bedding provision.
Overall, the general consensus suggests that the beds at this hotel contribute significantly to a comfortable stay, despite a few inconsistencies.
Hampton by Hilton Cluj-Napoca consistently receives high praise for its immaculate cleanliness. Guests frequently highlight the clean and spacious rooms, describing them as modern and well-maintained. This attention to cleanliness extends throughout the hotel with many noting the spotless condition of all accommodation areas and common spaces. The hotel's emphasis on cleanliness is evident in the numerous comments on how everything was scrupulously clean and sanitized, matching the high standards expected from the Hilton brand.
The rooms are not only clean but also properly insulated, spacious and equipped with modern amenities. Many reviewers appreciated the meticulous housekeeping, which ensures that rooms are kept tidy and in perfect condition. Additionally, the hotel is described as very well-managed, contributing to the overall high cleanliness score guests frequently mention.
Despite overwhelming positive reviews, a few guests pointed out minor issues such as inadequate vacuuming of the carpet and occasional lapses in cleaning services, such as garbage not being taken out and towels not being changed. However, these instances appear to be exceptions rather than the norm.
Overall, Hampton by Hilton Cluj-Napoca is highly commended for their dedication to maintaining exceptional standards of cleanliness, making it a top choice for travelers who prioritize hygienic and well-kept accommodations.
The staff at Hampton by Hilton Cluj-Napoca are consistently praised for their kindness, professionalism and exceptional friendliness. Guests have highlighted that the team members, including those at reception, are very welcoming and go above and beyond to ensure a pleasant stay. Many reviews noted the staff's courtesy, attentiveness and eagerness to assist with any needs.
The hotel's personnel are described as not just friendly but also highly efficient and professional, contributing significantly to the positive guest experience. Numerous guests appreciated the helpful and polite nature of the staff with particular mentions of their organized and accommodating approach. Staff members are frequently noted for their warm smiles and genuine willingness to help, making interactions pleasant and ensuring that guests feel looked after throughout their stay.
A few reviews did mention isolated instances of less satisfactory service, yet the overwhelming sentiment remains positive with words like "superb," "amazing," and "exceptionally nice" commonly used to describe the staff. Overall, the high level of guest satisfaction can be largely attributed to the dedication and friendliness of the hotel’s team.
Hampton by Hilton Cluj-Napoca offers a variety of parking options that have received positive feedback from guests. The hotel features both underground and on-site parking, ensuring convenience and ease for visitors. Guest reviews highlight the free and secure nature of the parking, describing it as hassle-free and easily accessible. The hotel provides closed, private and safe parking facilities with sufficient space even in the underground garage. Many reviewers appreciate that the parking is included in the room price, adding an extra layer of value to their stay. Overall, whether in an underground garage or an outdoor spot, the hotel's parking arrangements are a standout feature, noted for their convenience, security and cost-effectiveness.
Guests consistently praise "Hampton by Hilton Cluj-Napoca" for delivering an experience that surpasses its three-star rating. Many reviewers note that the hotel feels more akin to a four-star establishment with some asserting it deserves an extra star. The hotel is frequently described as the best three-star hotel guests have encountered, often exceeding their expectations with its high-quality facilities and services. There are no negative comments throughout the reviews and several guests highlight the hotel's alignment with Hilton's standard of excellence. Visitors often commend it for appearing and operating at a level higher than its official three-star classification.
Hampton by Hilton Cluj-Napoca offers a range of amenities catering to business travelers, making it a convenient choice for those on business trips. The hotel provides quiet rooms, ensuring a peaceful environment conducive to work. Additionally, it boasts a business center and various facilities ideal for office purposes. Guests have highlighted the presence of desks suitable for remote work, contributing to its appeal for business needs. Despite a noted delay in handling a double booking refund, the hotel's overall professionalism and well-maintained, spacious rooms equipped with top facilities have earned high scores and recommendations for both business and leisure stays.
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Location
Guests have repeatedly highlighted the convenience of being close to both the city center and the airport, making it an ideal base for both leisure and business travelers. The hotel's proximity to the main tourist attractions and transport connections adds to its appeal, allowing easy access to explore the vibrant city.
The hotel itself receives compliments for its cleanliness, modern amenities and helpful staff. Its strategic location along a major main road and its accessibility for car travel further enhance its convenience for those looking to explore the city without hassle. With excellent surroundings and within walking distance to many key points of interest, the Hampton by Hilton Cluj-Napoca stands out as a highly recommended choice for a stay in this charming Romanian city.
Breakfast
Many guests appreciate the abundant and plentiful options available, citing the breakfast as more than enough and consistently varied. Coffee quality is also frequently mentioned positively.
Overall, the breakfast experience at Hampton by Hilton Cluj-Napoca matches the high standards expected from Hilton properties, providing a pleasing start to the day with a mixture of local and international culinary options that cater to various dietary preferences and schedules, including early morning travelers.
Dinner
While the hotel does not offer its own solution for lunch and dinner, it does recommend various dining establishments in the city center. There are no restaurants located immediately around the hotel, which may inconvenience guests looking for convenient dining options. Additionally, amenities such as cutlery, plates and seating might be sparse.
Despite the lack of a restaurant or a spa area, guests noted that their overall experience was positive and without major issues. The bed quality received good feedback though some mentioned it was positioned too close to the wall and was quite high. The breakfast service was generally well-received but could benefit from a wider selection, particularly more fruit options.
Rooms
The hotel also receives praise for its prime location, close to the city center, which adds to the convenience for travelers. Although a few reviews mentioned minor issues such as the need for better vacuuming of carpets or the lack of openable windows and refrigerators, the overall sentiment is overwhelmingly positive. High points include large windows offering city views and rooms that are quiet despite being centrally located.
Guests noted that the rooms are well-maintained and equipped with modern amenities, making it suitable for 21st-century travelers. The presence of large, clean bathrooms and high-quality toiletries further enhanced the experience. Additionally, specific needs, such as having a child's bed ready upon a late arrival, were well catered to. The hotel's breakfast, room amenities and internal garage are also highlighted positively. However, narrow halls were mentioned as a minor drawback.
Overall, the rooms at 'Hampton by Hilton Cluj-Napoca' are highly regarded for their spaciousness, cleanliness, modern design and comfort, making it a reliable choice for both short and extended stays.
Beds
However, there are a few mentions of discomfort with some guests finding the mattresses too hard and the pillows overly soft. Additionally, occasional comments highlight issues such as small bed sizes and minor lapses in bedding provision.
Overall, the general consensus suggests that the beds at this hotel contribute significantly to a comfortable stay, despite a few inconsistencies.
Cleanliness
The rooms are not only clean but also properly insulated, spacious and equipped with modern amenities. Many reviewers appreciated the meticulous housekeeping, which ensures that rooms are kept tidy and in perfect condition. Additionally, the hotel is described as very well-managed, contributing to the overall high cleanliness score guests frequently mention.
Despite overwhelming positive reviews, a few guests pointed out minor issues such as inadequate vacuuming of the carpet and occasional lapses in cleaning services, such as garbage not being taken out and towels not being changed. However, these instances appear to be exceptions rather than the norm.
Overall, Hampton by Hilton Cluj-Napoca is highly commended for their dedication to maintaining exceptional standards of cleanliness, making it a top choice for travelers who prioritize hygienic and well-kept accommodations.
Staff
The hotel's personnel are described as not just friendly but also highly efficient and professional, contributing significantly to the positive guest experience. Numerous guests appreciated the helpful and polite nature of the staff with particular mentions of their organized and accommodating approach. Staff members are frequently noted for their warm smiles and genuine willingness to help, making interactions pleasant and ensuring that guests feel looked after throughout their stay.
A few reviews did mention isolated instances of less satisfactory service, yet the overwhelming sentiment remains positive with words like "superb," "amazing," and "exceptionally nice" commonly used to describe the staff. Overall, the high level of guest satisfaction can be largely attributed to the dedication and friendliness of the hotel’s team.
Parking
3 Star
Business
No, Hampton by Hilton Cluj-Napoca doesn't have any pool.
No, a spa isn't available at Hampton by Hilton Cluj-Napoca.
No, Hampton by Hilton Cluj-Napoca doesn't allow dogs.
Yes, parking facilities are available at Hampton by Hilton Cluj-Napoca.
Yes, Hampton by Hilton Cluj-Napoca has a gym.
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