Family Friendly HotelThis hotel is conveniently located and family-friendly. It is clean, and the staff are courteous and helpful. The rooms are spacious enough to accommodate families, and there is a pool table available.
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Summary of reviews related to the 'Family' categoryThe Holiday Inn Express Cheltenham Town Centre by IHG, is particularly noted for its friendly and accommodating environment for families. The hotel is situated in a good location that's suitable for family visits, offering ease of access to the nearby city center. Despite the overall positive sentiment, the size and arrangement of the family rooms received mixed feedback with numerous guests pointing out that the rooms are often on the smaller side, especially for families of four.
For those traveling with children, the availability of pools is a plus, though the limited hours for family use was a common point of inconvenience. Several guests appreciated the clean and welcoming atmosphere of the hotel and the breakfast received favorable comments, making the mornings enjoyable for families.
However, room configuration and size were frequent criticisms with families noting the difficulty in comfortably accommodating everyone, particularly with the fold-out beds for kids. Some rooms were reported to be noisy, especially those near the road and there were occasional complaints about the temperature and parking availability.
Overall, while the facility offers a friendly and well-located base for family trips, improvements could be made in room allocation and amenities to better suit the needs of larger families and ensure a more comfortable stay.
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