The Mercure Chester Abbots Well Hotel is a mixed bag according to guest reviews. While the location is excellent for exploring Chester and the surrounding area, the breakfast and dinner experiences received varied feedback. The rooms are also a mixed bag with some guests having a great experience while others were disappointed with outdated and run-down decor. The cleanliness of the hotel also received mixed reviews. However, the staff are praised as being amazing, friendly, knowledgeable and professional. The spa is a great addition to the hotel, although the pool has mixed reviews. Families and couples will enjoy their stay, but the hotel falls short of expectations for a four-star rating.
The DoubleTree by Hilton Chester is a great choice for those looking for a hotel with an unbeatable location just a short drive from the beautiful city of Chester. Guests have largely positive things to say about the rooms, which are described as lovely, comfortable and wonderful with modern decor and well-equipped facilities. The hotel's cleanliness is also highly praised with many reviewers highlighting its spotless appearance and nice fragrance. The staff is friendly and helpful, going above and beyond to ensure guests have a fantastic stay. However, guests have mixed reviews about the breakfast, dinner, spa and pool facilities with some finding them overpriced or lacking in certain areas. Families with younger children may also find the hotel lacking in child-friendly amenities. Despite these minor complaints, most guests seem to have had a comfortable and enjoyable stay at the DoubleTree by Hilton Chester.
Moxy Chester has garnered positive reviews across various categories, making it a favorite among travelers to Chester.
Located along Chester’s picturesque canal, the hotel's location offers convenience and charm with easy access to the train station, city centre, bars, restaurants, historic sites and a nearby Waitrose. The short, scenic canal walk to the city centre is frequently praised, adding to the overall appeal. Guests also appreciate the hotel’s modern, clean facilities, vibrant atmosphere and helpful staff, considering it excellent value for money.
The breakfast offerings receive mixed feedback. Many guests enjoy the wide variety and good quality, from traditional English breakfasts to continental options, including veggie sausages and fresh drinks. However, some have noted organizational issues, chaotic scenes and inadequate food supply during peak times. Despite these occasional shortcomings, breakfast is often seen as decent value, especially when included in the booking.
Dinner at Moxy Chester also has mixed reviews. Positive feedback highlights a diverse menu with fresh, delicious dishes, including highly recommended options like the Chicken Sabnam and various international cuisines. The bar stands out for its friendly ambiance, well-made cocktails and reasonable prices. However, some guests faced limited food options and inconsistent quality with dining atmosphere likened to a canteen and a lack of a dedicated restaurant and room service noted as drawbacks.
Rooms are described as modern, stylish, comfortable and clean. Guests appreciate the well-thought-out decor, cozy beds, smart TVs and strong showers. Minor negatives include issues with room temperatures, noise levels, small room sizes and the absence of certain amenities like a mini-fridge. Nonetheless, the overall design and maintenance receive high marks.
Cleanliness at Moxy Chester is consistently commended. Both rooms and communal areas are described as immaculate and well-maintained. The hotel's modern and stylish atmosphere further enhances the positive experience. Occasionally, minor issues like external window cleanliness or room replenishments are mentioned but do not significantly detract from the overall stellar hygiene standards.
The staff at Moxy Chester are repeatedly praised for their friendliness, helpfulness and professionalism. Guests appreciate the warm and welcoming environment created by the team, noting prompt assistance and excellent customer service. Specific staff members are often mentioned for going above and beyond to ensure a pleasant stay.
Wi-Fi connectivity is generally strong, fast and reliable, although some guests experience occasional issues, particularly on the third floor or when connecting specific devices. Despite these hiccups, the inclusion of internet in the booking price and satisfactory overall experience is positively acknowledged.
Parking presents challenges due to limited on-site availability, often requiring guests to use off-site options, which can be inconvenient and costly. However, the car park is noted for its safety and the presence of EV charging stations with some spaces specifically for electric and hybrid vehicles.
Families find Moxy Chester particularly accommodating with spacious and comfortable family rooms, a variety of kids' games and activities and a pet-friendly policy. The welcoming staff enhance the family-friendly atmosphere, making it a top choice for those traveling with children and pets.
The beds at Moxy Chester are generally described as comfortable with many guests finding them exceptionally comfy. However, a frequent request is for more pillows, as one per person is typically provided.
Overall, Moxy Chester offers a clean, stylish and comfortable stay with excellent service and a prime location, making it highly recommended for a variety of travelers.
19th century stylish house that has been refurbished to high 5 star standards and equipped with luxury and stylish furniture. Complimentary delicious breakfast is served each morning. The property is located around 1km from the city center.
Summary of reviews
Stone Villa is a top-quality B&B located just a short walk away from Chester's city center. The hotel is tucked away in a quiet location, but still has plenty of local amenities just a stone's throw away. Guests praise the superb variety and quality of food served at breakfast, which is cooked to perfection and caters to everyone's taste. The rooms are immaculate, cosy and beautifully decorated, making them the perfect retreat for a peaceful night's sleep. The hotel is spotlessly clean and well-presented with beautiful character and a great central location. The staff are exceptional and go above and beyond for their guests, providing excellent service with attention to detail. Stone Villa is a perfect choice for guests with mobility issues, providing ample private parking and easy accessibility. Overall, Stone Villa is a little gem with real personality and an ideal location, highly recommended for a comfortable and homely stay.
Leonardo Hotel Chester garners high praise across various aspects, making it a standout accommodation choice in Chester. The hotel's prime location in the city center is a major highlight, offering guests convenient access to popular tourist attractions, shops, bars, restaurants and historic sites. Its proximity to multiple car parks, including the notably mentioned Pepper St car park, adds to its appeal. The setting allows for easy exploration of Chester, Liverpool and Manchester, blending a vibrant city atmosphere with a tranquil environment.
The breakfast experience at the hotel is highly regarded with guests appreciating the quality, variety and presentation of the offerings. The buffet breakfast is frequently described as plentiful, delicious and well-organized with friendly staff adding to the overall positive experience. Specific dietary requirements, such as gluten-free and vegan options, are well-catered for.
While the dinner scene has some areas for improvement, particularly concerning menu variety and pricing, most guests enjoy the food quality and presentation. The restaurant and bar area, praised for its welcoming ambiance and friendly service, provide a generally enjoyable dining experience.
Rooms at Leonardo Hotel Chester are consistently described as clean, modern and spacious. Guests appreciate the contemporary decor, comfortable beds and useful amenities like large TVs and tea/coffee facilities. Soundproofing and blackout curtains ensure a restful stay, although there are occasional mentions of temperature control issues.
Cleanliness is a strong point with the hotel maintaining a high standard in all areas. Guests frequently describe the spaces as spotless and well-maintained, contributing to a pleasant and hygienic environment.
The staff at Leonardo Hotel Chester are commended for their friendliness, professionalism and attentiveness. From reception to housekeeping, the staff go out of their way to enhance the guest experience, making visitors feel welcomed and cared for.
Free Wi-Fi at the hotel receives generally positive feedback for its reliability and speed, despite occasional connectivity issues. The gym facilities also meet expectations with guests appreciating the well-equipped and well-maintained fitness center.
For families, the hotel is a popular choice due to its spacious and child-friendly accommodations, value-adding policies like free meals for kids under 12 and supportive staff. The central location and modern amenities make it convenient for family sightseeing and activities.
The beds at the Leonardo Hotel Chester earn high marks for comfort with many guests praising the quality and size of the beds. Most find the sleeping experience luxurious and restful, contributing significantly to their overall satisfaction.
As a four-star hotel, the Leonardo Hotel Chester often exceeds expectations. Guests highlight its chic decor, well-maintained facilities and exceptional service, often likening it to a five-star experience. The hotel combines luxury with practicality, making it suitable for various types of travelers and consistently delivers great value for money, leaving guests highly satisfied with their stay.
The hotel offers 68 rooms and 12 stylish suites, all separately designed and elegantly furnished with the finest fabrics.
Summary of reviews
The Chester Grosvenor is a luxurious 5-star hotel located in the heart of Chester, offering guests a first-class experience with faultless staff. The hotel's perfect location makes it an excellent choice for visitors who want to be close to all the city's attractions, shopping, dining and entertainment. Guests can look forward to a delightful breakfast experience and exceptional dining at The Arkle. The hotel offers luxury and beautifully appointed rooms with comfortable bedding, although some rooms may need refurbishment. The hotel prides itself on cleanliness and exceptional customer service with friendly, polite and attentive staff. Overall, The Chester Grosvenor is a stunning and luxurious hotel that will leave guests feeling pampered and well taken care of.
The hotel's location is ideal for business travelers as well as for those who travel for leisure. Centrally located property featuring a Spa center.
Summary of reviews
The Crowne Plaza Chester by IHG, is a great choice for those looking for a centrally located hotel with easy access to the city's amenities. Guests have praised the hotel's location, friendly staff and excellent breakfast. The spa facilities and pool are also popular with guests, although some found the dinner menu to be lacking in choice and presentation. The rooms are comfortable and clean, although some guests noted that they are in need of refurbishment. Families will appreciate the hotel's family-friendly atmosphere and ample activities for kids. Overall, the Crowne Plaza Chester is a convenient and comfortable four-star hotel that provides a very good experience for travelers visiting Chester.
Super 8 by Wyndham Chester East receives high praise from guests for its prime and convenient location. Nestled close to popular attractions like Chester Zoo and Cheshire Oaks and with easy access to Liverpool and the motorway, the hotel is a strategic stopover. Ample free parking and secure premises further enhance its appeal, making it great for families and travelers alike. The surrounding area features various food options within walking distance, providing further convenience.
The hotel stands out for its clean and modern rooms. Guests are impressed by the fresh, newly refurbished spaces with modern décor and functional amenities such as large TVs and effective air conditioning. Family rooms and interconnected spaces are particularly valued by those traveling with children. Comfortable beds, immaculate bathrooms and helpful amenities underline the high standard of comfort. While there are some comments about room size, the overall feedback is overwhelmingly positive, highlighting superb room conditions and value for money.
Cleanliness is a strong point with guests frequently noting the spotless, tidy rooms and well-maintained hotel environment. The combination of modern refurbishment and high cleanliness standards creates a comfortable and inviting atmosphere.
Staff at the Super 8 by Wyndham Chester East receive frequent commendations for their friendliness, helpfulness and exceptional service. Specific members, such as Lynne and Katie, are noted for going above and beyond to enhance guests' experiences, contributing to a warm and welcoming atmosphere that leaves a lasting impression.
The breakfast experience is mixed, yet several guests find the continental options adequate and good value for money. However, there are suggestions for greater variety and a desire for a cooked breakfast option. The area used for breakfast is also noted to be somewhat small, but the convenience and friendly staff help offset these minor issues.
The hotel’s free WiFi receives mixed reviews—some guests have a good connection while others face connectivity issues. Despite this, the overall guest experience remains positive.
Parking is ample and convenient with special amenities like disabled parking spaces right outside the door. While some guests note that the parking areas can be distant from the rooms, the overall feedback highlights its practicality and ease of use.
Families find the hotel particularly accommodating, appreciating the spacious rooms and connecting spaces, which cater well to both parents and children. The hotel's location provides a good base for exploring the region, made even more enjoyable by the friendly staff and clean facilities.
Lastly, the hotel is dog-friendly, making it an ideal choice for travelers with pets. Guests appreciate the welcome extended to their furry companions, despite some mentions of minor issues like additional charges and occasional noise from other dogs.
In sum, Super 8 by Wyndham Chester East is well-regarded for its strategic location, clean and modern rooms and exceptional staff service. It is a highly recommended choice for families, travelers exploring the region and those traveling with pets.
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