7,258,491 hotelsin 60 categories
3-Star Hotels in Chicago Ridge
200+ HOTELS IN AND AROUND CHICAGO RIDGERanking can be influenced by the commissions we receive.
Sonder by Marriott Bonvoy The Plymouth Apartments Loop14.7 km from Chicago Ridge
Aparthotel in Chicago IL
7.6
GoodFrom $190
$
+3
Info
Summary of reviews
Sonder by Marriott Bonvoy The Plymouth Apartments Loop stands out for its fantastic location in the heart of Chicago, offering guests easy access to major attractions like Millennium Park and Willis Tower. Its central positioning makes it an ideal choice for visitors eager to explore the city, with convenient nearby subway lines further enhancing the experience. Many guests appreciate the value for money, with the location being a significant draw.
The accommodations at Sonder by Marriott Bonvoy The Plymouth Apartments Loop are praised for being well-appointed and comfortable, particularly the three-room, three-bath setups that suit families or groups of five. The large, open layouts are appealing, though some guests find the integration between living spaces requires adjustment. The rooftop amenities, like a ping pong table, add an element of fun to the stay despite some spatial quirks and occasional street noise.
Cleanliness at the property is generally well-regarded, with many guests noting the apartments as spotless and well-maintained. However, there are instances where guests detected lapses in cleaning, particularly with floor cleanliness and kitchen items, indicating room for improvement in this area.
The virtual staffing model at Sonder by Marriott Bonvoy The Plymouth Apartments Loop receives positive feedback for its responsiveness and efficiency. Guests appreciate the 24/7 availability of support via the app, which ensures quick resolutions to issues like malfunctioning thermostats. However, while virtual support excels, the on-site experience could benefit from more engaging security personnel.
Lastly, the beds receive mixed reviews; they are often described as super comfy with cozy bedding, though some guests find them too small or too soft. Overall, the bedding can either enhance or detract from the guests' comfort depending on individual preferences.
In summary, Sonder by Marriott Bonvoy The Plymouth Apartments Loop offers a prime location and comfortable accommodations, paired with effective virtual guest service. Improvements in cleaning consistency and on-site staff engagement could further elevate the guest experience.
The accommodations at Sonder by Marriott Bonvoy The Plymouth Apartments Loop are praised for being well-appointed and comfortable, particularly the three-room, three-bath setups that suit families or groups of five. The large, open layouts are appealing, though some guests find the integration between living spaces requires adjustment. The rooftop amenities, like a ping pong table, add an element of fun to the stay despite some spatial quirks and occasional street noise.
Cleanliness at the property is generally well-regarded, with many guests noting the apartments as spotless and well-maintained. However, there are instances where guests detected lapses in cleaning, particularly with floor cleanliness and kitchen items, indicating room for improvement in this area.
The virtual staffing model at Sonder by Marriott Bonvoy The Plymouth Apartments Loop receives positive feedback for its responsiveness and efficiency. Guests appreciate the 24/7 availability of support via the app, which ensures quick resolutions to issues like malfunctioning thermostats. However, while virtual support excels, the on-site experience could benefit from more engaging security personnel.
Lastly, the beds receive mixed reviews; they are often described as super comfy with cozy bedding, though some guests find them too small or too soft. Overall, the bedding can either enhance or detract from the guests' comfort depending on individual preferences.
In summary, Sonder by Marriott Bonvoy The Plymouth Apartments Loop offers a prime location and comfortable accommodations, paired with effective virtual guest service. Improvements in cleaning consistency and on-site staff engagement could further elevate the guest experience.
Categories
3 Star
Free Wi-Fi
Honeymoon
Hampton Inn Chicago West Loop Fulton Market Area14.7 km from Chicago Ridge
Hotel in Chicago IL
8.8
ExcellentFrom $205
$
+7
Info
Summary of reviews
The Hampton Inn Chicago West Loop Fulton Market Area is highly regarded for its prime location in the vibrant West Loop area of Chicago. Guests are consistently impressed with its proximity to Clinton Station, major attractions, top restaurants, the United Center and Lake Michigan, making it an ideal choice for both convenience and ease of exploration. The surrounding area is noted for its safety, further enhancing the hotel’s appeal.
The accommodations at the hotel garner significant praise with guests frequently mentioning the spacious, clean and well-decorated rooms. The large, comfortable beds and well-stocked bathrooms add to the comfort, while the impressive city views, especially of Chicago's skyline and thunderstorms, elevate the overall experience. Visitors also appreciate the modern decor and the faithful representation of the rooms as advertised.
The complimentary breakfast receives overwhelmingly positive feedback for its variety, quality and taste. Guests appreciate the substantial options each morning, noting the meal as filling and delicious. The staff assisting with breakfast is frequently highlighted for their helpfulness, making the experience even more enjoyable. Despite minor comments on repetitiveness over several days, the breakfast is widely considered a significant enhancement to the overall stay.
Cleanliness is a standout feature of the hotel with guests repeatedly commending the spotless and well-maintained rooms and facilities. The friendly, professional and helpful staff further enhance the guest experience with particular praise for the reception desk staff. Their warm greetings, courteous demeanor and efficient service contribute to a welcoming environment and seamless stay.
While the pool receives mixed feedback due to its small size and occasional closures, it is generally described as beautiful with a good temperature when open. Guests found the pool area reasonably aesthetic, though some expected more.
Parking at the hotel is convenient due to its attachment to the property, but the high nightly cost and limited space availability can be drawbacks. Some guests faced challenges with tight parking spaces and issues with the validation process. The public nature of the garage adds to the competition for spots, contributing to occasional frustration.
Overall, the Hampton Inn Chicago West Loop Fulton Market Area offers a clean, comfortable stay with excellent service in a superb location. Guests enjoy a filling breakfast, helpful staff and pleasant accommodations despite minor issues with the pool and parking.
The accommodations at the hotel garner significant praise with guests frequently mentioning the spacious, clean and well-decorated rooms. The large, comfortable beds and well-stocked bathrooms add to the comfort, while the impressive city views, especially of Chicago's skyline and thunderstorms, elevate the overall experience. Visitors also appreciate the modern decor and the faithful representation of the rooms as advertised.
The complimentary breakfast receives overwhelmingly positive feedback for its variety, quality and taste. Guests appreciate the substantial options each morning, noting the meal as filling and delicious. The staff assisting with breakfast is frequently highlighted for their helpfulness, making the experience even more enjoyable. Despite minor comments on repetitiveness over several days, the breakfast is widely considered a significant enhancement to the overall stay.
Cleanliness is a standout feature of the hotel with guests repeatedly commending the spotless and well-maintained rooms and facilities. The friendly, professional and helpful staff further enhance the guest experience with particular praise for the reception desk staff. Their warm greetings, courteous demeanor and efficient service contribute to a welcoming environment and seamless stay.
While the pool receives mixed feedback due to its small size and occasional closures, it is generally described as beautiful with a good temperature when open. Guests found the pool area reasonably aesthetic, though some expected more.
Parking at the hotel is convenient due to its attachment to the property, but the high nightly cost and limited space availability can be drawbacks. Some guests faced challenges with tight parking spaces and issues with the validation process. The public nature of the garage adds to the competition for spots, contributing to occasional frustration.
Overall, the Hampton Inn Chicago West Loop Fulton Market Area offers a clean, comfortable stay with excellent service in a superb location. Guests enjoy a filling breakfast, helpful staff and pleasant accommodations despite minor issues with the pool and parking.
Categories
3 Star
Pool
Heated Pool
Indoor Pool
Parking
EV charging stations
SureStay Plus Hotel by Best Western Chicago Lombard14.7 km from Chicago Ridge
Hotel in Lombard IL
8.4
Very GoodFrom $105
$
+4
3 Star
Summary of reviews related to the '3 Star' category
SureStay Plus Hotel by Best Western Chicago Lombard offers a comfortable and convenient stay with great value for its three-star rating. The hotel is noted for its cleanliness, both in the rooms and common areas with many guests highlighting the polite, professional and attentive staff who make the stay pleasant. The location is another strong point, being conveniently near the expressway, making it easy to navigate around.
The rooms, though described as standard with outdated furnishings and classic televisions, are clean, quiet and provide a comfortable bed for a good night's sleep. The basic hotel services and standard dining options, including an average breakfast, meet the needs of a straightforward stay without any frills.
Safety and a quiet environment add to the hotel’s appeal, making it an ideal place for a one-night respite. While some guests noted the property shows signs of wear and tear, the overall experience is positive, highlighting the hotel as recommendable and good value for its price. The hotel embodies the essentials of a three-star stay, offering exactly what one would expect at this price point. Guests commonly express that they would stay again, cementing its reputation as a dependable choice in Lombard.
The rooms, though described as standard with outdated furnishings and classic televisions, are clean, quiet and provide a comfortable bed for a good night's sleep. The basic hotel services and standard dining options, including an average breakfast, meet the needs of a straightforward stay without any frills.
Safety and a quiet environment add to the hotel’s appeal, making it an ideal place for a one-night respite. While some guests noted the property shows signs of wear and tear, the overall experience is positive, highlighting the hotel as recommendable and good value for its price. The hotel embodies the essentials of a three-star stay, offering exactly what one would expect at this price point. Guests commonly express that they would stay again, cementing its reputation as a dependable choice in Lombard.
Homewood Suites by Hilton Chicago West Loop Fulton Mkt Area14.7 km from Chicago Ridge
Hotel in Chicago IL
8.9
ExcellentFrom $220
$
+8
3 Star
Situated in the West Loop/Fulton Market area, this hotel provides suite-style accommodations with modern amenities. It features complimentary breakfast and is well-regarded for its spacious rooms and central location.
$
+2
3 Star
Summary of reviews related to the '3 Star' category
HI Chicago Hostel presents itself as an ideal choice for travelers seeking affordability and convenience in the vibrant city of Chicago. The hostel is appreciated for its great value for money, making it a top pick for budget-conscious visitors while delivering a rewarding experience. Despite being rated as a three-star establishment, it offers amenities comparable to nearby hotels, impressing guests with its well-maintained rooms and decent breakfast spread. The hostel's central location is a major highlight, providing easy access to key attractions such as Grant Park, and offers spectacular views that resonate well with its guests.
Visitors generally have positive experiences with the hostel, noting the pleasant ambiance and satisfactory services. However, feedback suggests occasional issues such as small beds, a need for more cleanliness in washrooms, and noise from the proximity to the EL train. While the entrance may initially be tricky to locate, the hostel's affordable prices serve as an enticing factor for many travelers, especially solo visitors exploring Chicago.
The staff receives mixed reviews, with some guests finding them helpful, while others felt they could be more welcoming. Social initiatives targeting young travelers are a noteworthy aspect, indicating the hostel's mission to support youthful exploration. Overall, HI Chicago Hostel meets expectations with its combination of cost-effectiveness, good amenities, and strategic location, positioning itself as a compelling option for those eager to immerse in Chicago's offerings without breaking the bank.
Visitors generally have positive experiences with the hostel, noting the pleasant ambiance and satisfactory services. However, feedback suggests occasional issues such as small beds, a need for more cleanliness in washrooms, and noise from the proximity to the EL train. While the entrance may initially be tricky to locate, the hostel's affordable prices serve as an enticing factor for many travelers, especially solo visitors exploring Chicago.
The staff receives mixed reviews, with some guests finding them helpful, while others felt they could be more welcoming. Social initiatives targeting young travelers are a noteworthy aspect, indicating the hostel's mission to support youthful exploration. Overall, HI Chicago Hostel meets expectations with its combination of cost-effectiveness, good amenities, and strategic location, positioning itself as a compelling option for those eager to immerse in Chicago's offerings without breaking the bank.
$
+8
Info
Categories
3 Star
Rooms with Fireplace
Ski
$
+7
Info
Categories
3 Star
Dog Friendly
Free Wi-Fi
$
+2
3 Star
Summary of reviews related to the '3 Star' category
Located in a prime area of Chicago, the Congress Plaza Hotel offers an affordable stay that appeals to budget-conscious travelers. As a three-star hotel, it meets reasonable expectations without showcasing luxury. The historic lobby presents a welcoming atmosphere, contrasting with the dated and worn appearance of the rooms, which would benefit from renovations and a bit of love.
Despite being an old building with outdated rooms, the hotel provides good value for the price, especially compared to other downtown options. Guests enjoy a comfortable stay at a lower cost, ideal for short visits or events such as graduations. The accommodation is practical for those seeking affordability in a central location.
Customer service appears lacking with issues like unreturned calls and rooms left untidy over extended stays. Additionally, the free WiFi service is limited to one device per 24 hours, which some guests found inconvenient. Nevertheless, those who do not require extensive amenities find the hotel satisfactory for its pricing, noting it as a decent option within the three-star category.
Despite being an old building with outdated rooms, the hotel provides good value for the price, especially compared to other downtown options. Guests enjoy a comfortable stay at a lower cost, ideal for short visits or events such as graduations. The accommodation is practical for those seeking affordability in a central location.
Customer service appears lacking with issues like unreturned calls and rooms left untidy over extended stays. Additionally, the free WiFi service is limited to one device per 24 hours, which some guests found inconvenient. Nevertheless, those who do not require extensive amenities find the hotel satisfactory for its pricing, noting it as a decent option within the three-star category.
La Quinta Inn & Suites by Wyndham Chicago Downtown14.8 km from Chicago Ridge
Hotel in Chicago IL
8.1
Very GoodFrom $179
$
+2
3 Star
Offering a central location near Willis Tower and comfortable accommodations, this hotel provides a good value for budget-conscious travelers. Guests appreciate the complimentary breakfast and convenient access to public transportation.
Summary of reviews related to the '3 Star' category
Located in the heart of Chicago, La Quinta Inn & Suites by Wyndham Chicago Downtown presents a solid three-star hotel experience. The amenities and services align well with typical three-star standards, providing good value for money. Guests particularly appreciate its prime location and reasonable pricing, making it a practical choice for budget-conscious travelers.
The rooms are reported to offer standard three-star fixtures and finishes with some guests noting the hotel maintains a basic set of amenities expected at this level. The staff is generally courteous and helpful, contributing positively to the overall experience.
However, there are notable downsides, including issues with parking and some lapses in maintenance, such as disused hallway carpets, cold showers and malfunctioning key-cards. The breakfast offerings fell short of some guests' expectations, especially given the cost mentioned in reviews. Additionally, the absence of daily housekeeping services due to COVID-19 was a point of contention for some visitors.
Despite these challenges, the hotel retains a favorable standing for its affordability and overall service, offering a reliable stay for those seeking a reasonably priced downtown accommodation.
The rooms are reported to offer standard three-star fixtures and finishes with some guests noting the hotel maintains a basic set of amenities expected at this level. The staff is generally courteous and helpful, contributing positively to the overall experience.
However, there are notable downsides, including issues with parking and some lapses in maintenance, such as disused hallway carpets, cold showers and malfunctioning key-cards. The breakfast offerings fell short of some guests' expectations, especially given the cost mentioned in reviews. Additionally, the absence of daily housekeeping services due to COVID-19 was a point of contention for some visitors.
Despite these challenges, the hotel retains a favorable standing for its affordability and overall service, offering a reliable stay for those seeking a reasonably priced downtown accommodation.
From $93
$
+8
3 Star
This hotel offers a comfortable stay with essential amenities and a complimentary breakfast. Its location provides easy access to major roads and nearby attractions.
From $235
$
+3
3 Star
Located in the heart of the Loop, this hotel offers a central and convenient location. It is appreciated for its modern rooms, complimentary breakfast, and proximity to business and tourist destinations, providing a reliable and comfortable experience.
Summary of reviews related to the '3 Star' category
The Hyatt Place Chicago/Downtown - The Loop offers a comfortable stay with welcoming staff and a beautiful view from the rooms. The hotel's central location next to Loop Station is a definite advantage for guests exploring the city. The morning breakfast is appreciated by some, though others find it basic and the arrangement somewhat crowded. The availability of free water downstairs is a helpful perk, although communication about it could be improved.
However, there are areas for improvement, such as the cleanliness in certain rooms and the maintenance of facilities like air conditioning. There is a sense that certain aspects, like pricing and breakfast quality, don't align with expectations for a three-star hotel. Parking fees and deposits are noted by guests, and finding nearby restaurants can be challenging. Overall, while the hotel provides good value for its location and services, some guests suggest that attention to detail and better staff training could enhance the experience.
However, there are areas for improvement, such as the cleanliness in certain rooms and the maintenance of facilities like air conditioning. There is a sense that certain aspects, like pricing and breakfast quality, don't align with expectations for a three-star hotel. Parking fees and deposits are noted by guests, and finding nearby restaurants can be challenging. Overall, while the hotel provides good value for its location and services, some guests suggest that attention to detail and better staff training could enhance the experience.
Residence Inn by Marriott Chicago Downtown/Loop14.8 km from Chicago Ridge
Hotel in Chicago IL
8.6
Very GoodFrom $266
$
+6
3 Star
Located in the Loop, this hotel offers suite-style accommodations with modern amenities. It includes a complimentary breakfast and is appreciated for its spacious rooms and central location.
Summary of reviews related to the '3 Star' category
Nestled in the heart of Chicago, Residence Inn by Marriott Downtown/Loop offers an inviting experience for both families and solo travelers. Despite the relatively high cost, which is expected given the city location, it provides excellent value with its upscale and beautiful environment. The hotel is lauded for its great customer service, ensuring a pleasant stay for all guests. The complimentary breakfast is a highlight, featuring a diverse daily selection that sets guests up for a good start to the day. The hotel’s nice and quiet atmosphere further enhances its appeal. With a perfect location in a vibrant city, guests can enjoy easy access to various attractions, making it generally a great place to stay.
Hampton Inn Majestic Chicago Theatre District14.9 km from Chicago Ridge
Hotel in Chicago IL
8.6
Very GoodFrom $193
$
+6
3 Star
Situated in the heart of the Theatre District, this hotel provides easy access to Chicago's cultural attractions. Guests appreciate the clean and comfortable rooms, as well as the hotel's proximity to dining and entertainment options.
Summary of reviews related to the '3 Star' category
The Hampton Inn Majestic Chicago Theatre District is a budget-friendly hotel with a nice location. While the lobby may seem basic, the rooms are functional and offer a passable experience. However, some guests were disappointed with the lack of bathtub despite the pictures showing otherwise. Parking and the elevator may also pose some challenges. Although breakfast could be better, it still offers a decent start to the day. Some guests have also reported issues with the room service and daily housekeeping, but these seem to be isolated incidents. The hotel may be good but old and the price does not always match the value. Overall, the stay at the hotel was pleasant, but some guests had a rough first night due to noise from equipment.
DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove15.0 km from Chicago Ridge
Hotel in Downers Grove IL
8.2
Very GoodFrom $121
$
+6
Info
Summary of reviews
The DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove garners positive reviews across multiple categories, establishing itself as an appealing choice for various types of travelers. Its location is highly praised for its convenience and accessibility, situated near major highways and the Metra train station, which is complemented by a shuttle service. This provides guests easy access to attractions both locally and in Chicago, with numerous dining and shopping options nearby. Free parking and on-site amenities such as Starbucks further enhance its appeal, making it a comfortable and convenient base for visitors.
Breakfast offerings, while subject to additional charges, receive commendation for their quality, particularly the made-to-order omelette station and pancakes, served in a spacious and comfortable dining area. Guests find the cleanliness of the hotel to be exceptional, with immaculate rooms and lobby areas enhancing the welcoming atmosphere. The suite-style rooms offer ample space and amenities such as mini-fridges and microwaves, suitable for extended stays and family visits. The bedding contributes to a restful experience, often highlighted for its comfort and quality.
The staff at the DoubleTree Suites receives frequent praise for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their hospitality, combined with thoughtful touches like cookies and Starbucks coffee, is often mentioned as memorable. The pool area adds an extra layer of relaxation, with well-maintained facilities and extended hours accommodating various guest schedules. Families find the hotel particularly welcoming, enjoying spacious suites and family-friendly activities like swimming lessons.
Business travelers appreciate the strategic location near corporate offices and the hotel's responsiveness to professional needs, including shuttle services and seminar facilities. Overall, with its clean environment, comfortable rooms, and exceptional staff, the DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove consistently meets the expectations of guests, making it a favored choice for families, individuals, and business travelers alike.
Breakfast offerings, while subject to additional charges, receive commendation for their quality, particularly the made-to-order omelette station and pancakes, served in a spacious and comfortable dining area. Guests find the cleanliness of the hotel to be exceptional, with immaculate rooms and lobby areas enhancing the welcoming atmosphere. The suite-style rooms offer ample space and amenities such as mini-fridges and microwaves, suitable for extended stays and family visits. The bedding contributes to a restful experience, often highlighted for its comfort and quality.
The staff at the DoubleTree Suites receives frequent praise for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their hospitality, combined with thoughtful touches like cookies and Starbucks coffee, is often mentioned as memorable. The pool area adds an extra layer of relaxation, with well-maintained facilities and extended hours accommodating various guest schedules. Families find the hotel particularly welcoming, enjoying spacious suites and family-friendly activities like swimming lessons.
Business travelers appreciate the strategic location near corporate offices and the hotel's responsiveness to professional needs, including shuttle services and seminar facilities. Overall, with its clean environment, comfortable rooms, and exceptional staff, the DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove consistently meets the expectations of guests, making it a favored choice for families, individuals, and business travelers alike.
Categories
3 Star
Golf
Sustainability Journey
Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park15.0 km from Chicago Ridge
Aparthotel in Chicago IL
7.6
Good$
+6
Info
Summary of reviews
Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park, located in the vibrant heart of Chicago's downtown Loop, is highly praised by guests for its exceptional location and outstanding service. Nestled amid Chicago's iconic attractions such as Millennium Park and the Art Institute, this property offers seamless access to numerous shops, restaurants, and the subway, making it an ideal base for both leisure and business travelers. Visitors appreciate the unexpectedly quiet ambiance despite its central location, allowing for restful nights.
Accommodations at Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park are described as bright, spacious, and well-furnished, with modern amenities including a fully stocked kitchen and washer-dryer. The beds, noted for their comfort, contribute to a restful stay, with firm mattresses that most guests find ideal. While some guests noted the potential for noise from city activity, the provision of earplugs and sound machines mitigates this concern.
The cleanliness of the property is another standout feature, with guests frequently complementing the immaculate state of the accommodations. Well-organized and aesthetically pleasing, the rooms provide a comfortable retreat after a day of exploring, highlighted by stunning city views.
The staff at Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park garners exceptional reviews for their outstanding service. Known for being responsive and attentive, the team, both on-site and through the app, ensures a seamless experience for guests, willing to go the extra mile to accommodate special requests.
Overall, the combination of excellent location, comfortable accommodations, exceptional cleanliness, and dedicated service make Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park a highly recommended choice for travelers seeking a convenient and pleasant stay in Chicago.
Accommodations at Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park are described as bright, spacious, and well-furnished, with modern amenities including a fully stocked kitchen and washer-dryer. The beds, noted for their comfort, contribute to a restful stay, with firm mattresses that most guests find ideal. While some guests noted the potential for noise from city activity, the provision of earplugs and sound machines mitigates this concern.
The cleanliness of the property is another standout feature, with guests frequently complementing the immaculate state of the accommodations. Well-organized and aesthetically pleasing, the rooms provide a comfortable retreat after a day of exploring, highlighted by stunning city views.
The staff at Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park garners exceptional reviews for their outstanding service. Known for being responsive and attentive, the team, both on-site and through the app, ensures a seamless experience for guests, willing to go the extra mile to accommodate special requests.
Overall, the combination of excellent location, comfortable accommodations, exceptional cleanliness, and dedicated service make Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park a highly recommended choice for travelers seeking a convenient and pleasant stay in Chicago.
Categories
3 Star
Luxury
Honeymoon
Holiday Inn - Chicago Dwtn - The Mart by IHG15.1 km from Chicago Ridge
Hotel in Chicago IL
8.0
Very Good$
+8
Info
Summary of reviews
Holiday Inn - Chicago Dwtn - The Mart by IHG is ideally located in the heart of downtown Chicago, making it a popular choice for both leisure and business travelers. Guests appreciate its proximity to key attractions such as the river, museums, Navy Pier, Michigan Avenue, and Millennium Park, as well as its easy access to public transportation via a direct connection to the Brown Line at Merchandise Mart. The hotel's strategic location offers stunning views and serves as a perfect base for exploring the city's diverse offerings.
The breakfast experience at the hotel receives positive feedback for its variety and high-quality offerings. Guests frequently commend the service provided by the morning staff for being excellent and friendly, contributing to a pleasant start to the day. Although some guests feel the cost of breakfast is somewhat high, the overall experience is favorable for many visitors, with the buffet ensuring family-friendly options.
In terms of cleanliness, the Holiday Inn is applauded for its modern and spacious rooms, which are consistently well-maintained, as are the lobby and common areas. While some feedback highlights minor inconsistencies in housekeeping, the hotel generally meets a high standard of cleanliness, providing a clean and pleasant environment for guests.
The staff is another highlight of the hotel, receiving considerable praise for their warmth and exceptional service. Many guests note the attentive and welcoming nature of team members, specifically mentioning individuals like Mr. Juan for making them feel at home. The front desk and housekeeping teams are frequently described as wonderful, and the breakfast staff earns particular recognition for their kind and attentive approach. Although a few reviews mention occasional lapses in engagement, the majority of interactions with the staff are positive, fostering a supportive atmosphere.
While the hotel's location is a significant advantage, parking presents a drawback. Guests often find the parking garage expensive, and there is no valet service available. Many express frustration with the additional costs, especially given the room rates. Despite the parking inconvenience, the hotel's prime location remains a major attraction for visitors to Chicago.
The breakfast experience at the hotel receives positive feedback for its variety and high-quality offerings. Guests frequently commend the service provided by the morning staff for being excellent and friendly, contributing to a pleasant start to the day. Although some guests feel the cost of breakfast is somewhat high, the overall experience is favorable for many visitors, with the buffet ensuring family-friendly options.
In terms of cleanliness, the Holiday Inn is applauded for its modern and spacious rooms, which are consistently well-maintained, as are the lobby and common areas. While some feedback highlights minor inconsistencies in housekeeping, the hotel generally meets a high standard of cleanliness, providing a clean and pleasant environment for guests.
The staff is another highlight of the hotel, receiving considerable praise for their warmth and exceptional service. Many guests note the attentive and welcoming nature of team members, specifically mentioning individuals like Mr. Juan for making them feel at home. The front desk and housekeeping teams are frequently described as wonderful, and the breakfast staff earns particular recognition for their kind and attentive approach. Although a few reviews mention occasional lapses in engagement, the majority of interactions with the staff are positive, fostering a supportive atmosphere.
While the hotel's location is a significant advantage, parking presents a drawback. Guests often find the parking garage expensive, and there is no valet service available. Many express frustration with the additional costs, especially given the room rates. Despite the parking inconvenience, the hotel's prime location remains a major attraction for visitors to Chicago.
Categories
3 Star
Free Wi-Fi
Parking
$
+8
Info
Categories
3 Star
Family
Dog Friendly
$
+5
Info
Categories
3 Star
Family
Dog Friendly
$
+3
Info
Categories
3 Star
Nightlife
Free Wi-Fi
$
+4
Info
Categories
3 Star
Small
Boutique-Style
Categories
1
Map