DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove

Downers Grove 41.83094400, -88.03455200 , 2111 Butterfield Road (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove garners positive reviews across multiple categories, establishing itself as an appealing choice for various types of travelers. Its location is highly praised for its convenience and accessibility, situated near major highways and the Metra train station, which is complemented by a shuttle service. This provides guests easy access to attractions both locally and in Chicago, with numerous dining and shopping options nearby. Free parking and on-site amenities such as Starbucks further enhance its appeal, making it a comfortable and convenient base for visitors.

Breakfast offerings, while subject to additional charges, receive commendation for their quality, particularly the made-to-order omelette station and pancakes, served in a spacious and comfortable dining area. Guests find the cleanliness of the hotel to be exceptional, with immaculate rooms and lobby areas enhancing the welcoming atmosphere. The suite-style rooms offer ample space and amenities such as mini-fridges and microwaves, suitable for extended stays and family visits. The bedding contributes to a restful experience, often highlighted for its comfort and quality.

The staff at the DoubleTree Suites receives frequent praise for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their hospitality, combined with thoughtful touches like cookies and Starbucks coffee, is often mentioned as memorable. The pool area adds an extra layer of relaxation, with well-maintained facilities and extended hours accommodating various guest schedules. Families find the hotel particularly welcoming, enjoying spacious suites and family-friendly activities like swimming lessons.

Business travelers appreciate the strategic location near corporate offices and the hotel's responsiveness to professional needs, including shuttle services and seminar facilities. Overall, with its clean environment, comfortable rooms, and exceptional staff, the DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove consistently meets the expectations of guests, making it a favored choice for families, individuals, and business travelers alike.
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Categories
Hotel near Golf Courses
While specific golf amenities aren't highlighted, its Downers Grove location offers proximity to several golf courses.

Hotel Taking Steps Towards Sustainability
As a Hilton affiliated hotel, this property participates in Hilton's LightStay program, which is designed to track and reduce environmental footprint. Hilton has committed to cutting its environmental footprint in half by 2030.

Family Friendly Hotel
The DoubleTree Suites provides suite-style accommodations that offer more space for families. The conference center may offer additional resources and spaces.

Hotel with Swimming Pool
This DoubleTree Suites offers an indoor pool, providing a comfortable and convenient option for guests looking to swim year-round. It is well-suited for both business and leisure travelers due to its conference center and suite accommodations.

  Indoor Pool    Pool Lap Lanes  


Hotel with Pool Lap Lanes
Conference centers often have pools for guest recreation and fitness. This DoubleTree location may have a pool suitable for lap swimming.

Hotel with Indoor Pool
This all-suite hotel offers guests an indoor pool and a hot tub for relaxation and recreation. Guest reviews indicate that the pool and hot tub facilities are well maintained.

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Spa

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
Two-Room Double Suite - Non-Smoking This suite features a separate bedroom and living area. Please note that the room rate is based on 2 guests. Maximum occupancy is 5 guests (see Hotel Policies).

Non-Smoking Two Room King Suite This suite features a separate bedroom and living area. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Executive King Suite This suite gives you access to the executive lounge. It includes weekday complimentary breakfast, an evening reception, and upgraded amenities.

Executive King Suite - Disability Access/Non-Smoking This hearing accessible room offers a cable TV and comes equipped with a microwave and a refrigerator.

One-Bedroom King Suite - Hearing Access This hearing accessible room offers a cable TV and comes equipped with a microwave and a refrigerator.

King Suite with Tub - Mobility/Hearing Accessible/Non-Smoking This hearing accessible room offers a cable TV and comes equipped with a microwave and a refrigerator.

Executive Double Suite - Non-Smoking Featuring 2 large flat-screen cable TVs, this suite features a separate living area with a sofa, fridge, and microwave. A roll-in shower is also provided. This suite gives you access to the executive lounge. It includes weekday complimentary breakfast, an evening reception, and upgraded amenities.

Double Suite - Hearing Accessible Featuring 2 large flat-screen cable TVs, this suite features a separate living area with a sofa, fridge, and microwave. A roll-in shower is also provided.

Two-Bedroom Suite This suite features air conditioning, a tea and coffee maker and a flat-screen TV.

King Room - Disability Access with Roll In Shower The quadruple room provides air conditioning, a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 1 bed.

Guest Reviews
7.9
Good
Location
The DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove boasts a highly praised location that guests find both peaceful and conveniently accessible. Nestled near major highways and expressways, it offers easy access to various attractions, making it suitable for both business travelers and families exploring the area or heading into Chicago. The hotel's proximity to the Metra train station, complete with a shuttle service, provides guests with excellent connectivity to the city. The surrounding area is rich with restaurants and shopping options, ensuring guests have a variety of choices just a short distance away. With free parking and facilities such as an on-site Starbucks, the location combines convenience with comfort, delivering a great travel experience for those in the western suburbs of Chicago.

Breakfast
The breakfast experience at the DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove appears to be a mix of opinions, leaning largely on the positive side. Guests frequently highlight the delicious breakfast buffet, especially praising the made-to-order omelette station and the delightful pancakes. The breakfast space is described as roomy and comfortable, making it a pleasant environment to start the day. Those who appreciated the breakfast also mentioned the quality of cooking, with some likening it to what one might expect in more premium settings. Complimentary breakfast options and the availability of various menu choices, including Starbucks and free donuts, add to the charm for some visitors. Despite these positives, guests shared that breakfast is not routinely included in the room rates, which may lead to additional charges. Nonetheless, many felt that the buffet was worth the extra expense, noting how well-prepared and satisfying the meals were. Some guests did encounter minor service issues or felt that the breakfast offering was basic, but these were overshadowed by remarks appreciating the overall food quality and service.

Rooms
The DoubleTree Suites by Hilton Hotel & Conference Center in Chicago-Downers Grove offers guests impressively spacious and clean accommodations, which many find surprisingly large and comfortable. The suite-style rooms are designed to cater to longer stays, featuring separate areas such as a living room with a pull-out couch, perfect for families or those needing extra space. Cleanliness is consistently praised, with immaculate conditions noted by numerous visitors.

Guests appreciate the convenience of a mini-fridge and microwave in their rooms along with a layout that supports relaxation, making it suitable for both leisure and business travelers. The quiet and private atmosphere of the rooms enhances the overall comfort, with many highlighting comfy beds and excellent shower facilities as standout features. While some note that the rooms are dated, the overall positive experience and ample space seem to outweigh these observations.

The hotel maintains a pleasant atmosphere with clean facilities and is conveniently located, allowing easy access to key amenities and the freeway. This, combined with accommodating room setups, makes it a favored choice for repeat stays with families and individuals alike.

Beds
Travelers to the DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove can generally expect a restful night's sleep, thanks to the overwhelmingly positive feedback concerning the beds. Guests describe the beds with terms like very comfortable, super comfortable, and outstanding, often noting soft and comfy experiences. Despite a few comments about firm mattresses and pillows that didn't suit all preferences, the consensus leans heavily towards satisfaction with the comfort provided. Linens are particularly praised, adding a touch of luxury to the overall sleeping experience. With such favorable reviews about the beds, guests can likely look forward to relaxing and recharging during their stay.

Cleanliness
The DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove receives numerous commendations for its outstanding cleanliness and appealing atmosphere. Guests consistently praise the hotel's immaculate condition, noting that both the lobby and the rooms, in particular, stand out for their spotless appearance. Visitors appreciate the clean, comfortable rooms, often highlighting the fresh smell and modern, welcoming decor. The property itself is frequently described as updated and beautiful, and the staff is recognized for being friendly and helpful, contributing to an overall pleasant stay. Although some negative comments about room cleanliness are mentioned, they seem to be outliers in the sea of positive reviews that praise the hotel for maintaining its high standards of cleanliness and aesthetic appeal.

Staff
DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove consistently receives praise for its exceptional staff. Guests frequently describe the hotel team as great, amazing, and friendly, contributing significantly to enjoyable stays. The front desk interactions are notably positive, with staff being described as nice, helpful, and accommodating. Some standout individuals, like JoJo, leave a lasting impression with their welcoming demeanor, making guests feel at home. The hotel's hospitality shines through with staff responsiveness and attentiveness, meeting guest needs efficiently and courteously. While there are occasional remarks about unprofessionalism, the overall consensus highlights the friendliness and helpfulness of the hotel staff. Amenities such as cookies and Starbucks coffee further complement the pleasant experience, enhancing the overall satisfaction of guests who appreciate the thoughtful touch. Despite minor issues, the staff's courteous nature and dedication to service consistently receive commendation, making guests' stays delightful and memorable.

Pool
The DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove receives positive feedback regarding its pool area, which seems to enhance the guest experience significantly. The pool, often described as "very nice," is appreciated for its relaxing temperature, making it a great spot for swimming with family, such as grandchildren. Additionally, the pool and hot tub are frequently noted for being well-kept and clean, with guests enjoying their leisure and relaxation in these facilities.

The hot tub is often praised for providing a pleasant and fun experience, although it's noted that on occasion, the jets are non-operational, which detracts from the experience. The heated nature of the pool adds to the comfort, making it an inviting option for guests.

An added perk is the hotel's extended pool hours, closing at 11 PM, which accommodates late-night relaxation for guests. The inclusion of a sauna and exercise facilities alongside a lap-swim pool is a highlight for those looking to maintain their fitness routines while enjoying their stay. Overall, these facilities contribute significantly to the appeal of the hotel, providing an enjoyable and relaxing experience that many guests appreciate.

Family
DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove offers a welcoming and accommodating environment for families traveling with children. The spacious suites provide ample room for both adults and kids, enabling everyone to have their own privacy, which is particularly appreciated during extended stays or festive occasions like Christmas. Guests have noted the hotel's cleanliness and excellent property location, making it a convenient and enjoyable spot for family vacations or quick weekend getaways.

Children are able to delight in various activities, including swimming lessons, which add a fun dimension to their stay. Families find the large living areas helpful, especially when coordinating events or managing the logistics of travel plans. The relaxed atmosphere and accommodating service contribute to the satisfaction of families as they extend check-out times to meet personal needs.

The hotel's breakfast receives praise from the young ones, adding a pleasant start to each day. Overall, this Downers Grove location consistently meets the expectations of families and offers a delightful venue for creating lasting memories during both short and repeat visits. Families coming in from various states, such as Colorado, find the hotel a perfect resting spot amidst their travels.

Business
The DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove is well-regarded for its strategic location, especially for business travelers. It's conveniently situated near corporate offices and conference centers, making it an excellent choice for those in town for work. The accommodations are deemed perfect for seminar attendees, offering a high price-quality ratio alongside friendly and efficient staff. Guests consistently highlight the cleanliness of the rooms and the comfort of the beds, contributing to an overall great stay experience. Management and security receive positive mentions, enhancing the sense of professionalism within the hotel. Additionally, the shuttle service is noted for its convenience, particularly for those needing to reach work-related destinations. Whether visiting for business or leisure, the hotel provides everything necessary for a satisfying stay.


Yes, DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove.

No, DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove doesn't allow dogs.

No, parking facilities aren't available at DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove.

Yes, DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove has a gym.

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