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1 room2 guests1 room, 2 guests
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Summary of reviewsBest Western Chicago - Downers Grove consistently impresses guests with its excellent location, nestled right off the expressway. This strategic positioning provides hassle-free access to highways, the airport, a variety of restaurants, fast food options and shopping centers. The clean and well-maintained environment, combined with friendly staff, creates a pleasant atmosphere, making it an ideal central base for travelers visiting friends, family or exploring the area. The reasonable pricing for such an outstanding locale further cements its reputation as a top choice for both repeat and new visitors.
The breakfast experience receives generally positive feedback with many guests appreciating the tasty and diverse assortment of both hot and cold options. The well-stocked and organized breakfast area exceeds expectations and the availability of coffee 24 hours a day is a noted perk. While some mentioned that the breakfast area could be crowded and the mini fridge had occasional issues, the overall sentiment remains highly favorable.
Cleanliness is a strong point for the hotel with guests frequently praising the spotless and odor-free environment. Rooms are described as clean, spacious and comfortable with cozy beds contributing to a restful stay. The staff's friendliness and helpfulness add to the welcoming atmosphere, enhancing the overall positive experience despite minor repair needs noted by a few.
The staff at Best Western Chicago - Downers Grove earns high praise for their exceptional service and friendliness. Guests feel warmly welcomed and appreciate the staff's accommodating, professional and communicative nature. Attentive service and clean, comfortable facilities significantly contribute to guests’ enjoyable experiences.
Beds at the hotel are often highlighted for their comfort with many guests noting that they surpass expectations. Cleanliness is well-maintained and albeit a few comments about the beds being old or too soft, the general consensus is positive. Coupled with friendly staff and convenient room arrangements, the hotel provides a restful and comfortable experience for most visitors. Show more
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Categories
3-Star Hotel
This hotel offers a comfortable stay with essential amenities and a complimentary breakfast. Its location provides easy access to major roads and nearby attractions.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Double Room with Two Double BedsThe unit offers 2 beds.
King RoomThe unit offers 1 bed.
King Room with Sofa BedThe unit has 2 beds.
King Room - Communication AssistanceThe unit offers 1 bed.
King Room with Mobility Accessible TubThe unit has 1 bed.
King Room with Roll-In Shower - Disability AccessThe unit has 1 bed.
Double Room with Two Double Beds and Bath Tub - Disability AccessThe unit has 2 beds.
King Suite with Sofa Bed
Double Room with Two Double Beds and Communication AssistanceThe unit offers 2 beds.
Corner King Suite with Sofa Bed
Guest Reviews
8.0
Very Good
Location
Nestled in a prime spot, the Best Western Chicago - Downers Grove consistently impresses guests with its excellent location. It's strategically positioned right off the expressway, providing hassle-free access to both highways and the airport. The area is surrounded by a variety of restaurants and fast food options, making dining choices plentiful and convenient. The hotel's proximity to shopping centers is another highlight, facilitating easy and quick errands or indulgent retail therapy.
The clean and well-maintained environment of the hotel resonates with many, creating a pleasant atmosphere accentuated by a friendly staff. This location serves as a central base ideal for travelers visiting friends, family or simply exploring the area. Guests frequently commend the reasonable pricing for such an outstanding locale, further cementing its reputation as a top choice for both repeat and new visitors.
Breakfast
The breakfast at Best Western Chicago - Downers Grove received generally positive remarks from guests. Many appreciated the tasty and diverse assortment of options available, describing it as "great," "ample," and "impressive." Guests frequently noted that the breakfast included both hot and cold choices and was well-stocked and organized, which exceeded their expectations. The availability of coffee 24 hours a day was a highlight for some with one comment specifically mentioning the delicious coffee.
While the breakfast area was mentioned to be small and crowded by some, the overall sentiment pointed towards satisfaction with the variety and quality of the morning meal. The breakfast was noted to be sufficient, convenient and well-prepared. Despite minor criticisms, such as the breakfast being cleaned up slightly early on one occasion and some issues like a non-functional mini fridge, the positive feedback heavily outweighed the negatives. Overall, guests found the breakfast experience to be a significant perk of their stay.
Beds
The beds at the Best Western Chicago - Downers Grove have received positive feedback from many guests. Numerous reviewers described the beds as comfortable with some even noting that the beds greatly surpassed their expectations. Cleanliness appears to be well-maintained, as rooms are often noted to be clean and comfortable. While a few guests mentioned that the beds were old or a bit soft for their taste, the general consensus indicates that the comfort of the beds is a highlight of the stay. Coupled with friendly staff and convenient room arrangements, the hotel provides a restful experience for most visitors.
Cleanliness
Guests frequently praised the cleanliness and inviting atmosphere of 'Best Western Chicago - Downers Grove.' Many highlighted the overall cleanliness of the hotel, noting everything from the lobby to the rooms was spotless and odor-free. Rooms were described as very clean, spacious and comfortable with many guests appreciating the clean and cozy beds. The hotel's location also garnered positive remarks, making it a convenient base for local and city excursions. The staff was often mentioned as friendly and helpful, contributing to a welcoming stay. Despite a few mentions of the hotel requiring some repairs, the general consensus leaned heavily towards a positive experience regarding cleanliness and comfort.
Staff
The staff at Best Western Chicago - Downers Grove consistently receive high praise for their exceptional service and friendliness. Guests felt warmly welcomed by the staff, who were described as helpful, accommodating and professional. The reception team, in particular, stood out for their patience and communicative nature. Many reviewers mentioned that the staff were attentive to their needs and provided unparalleled service. Clean and comfortable facilities further complemented the positive interactions with the staff. Overall, the exemplary customer service and friendly atmosphere contributed significantly to the guests’ enjoyable experiences at the hotel.
Yes, Best Western Chicago - Downers Grove has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Chicago - Downers Grove.
No, Best Western Chicago - Downers Grove doesn't allow dogs.
No, parking facilities aren't available at Best Western Chicago - Downers Grove.
Yes, Best Western Chicago - Downers Grove has a gym.