Hôtel Le Concorde Québec receives high praise primarily for its prime and strategic location, considered perfect for exploring Quebec City. Guests appreciate the convenience of walking to key attractions including Old Quebec, the Plains of Abraham and various bars, restaurants and shops. The geographic location, coupled with stunning city views from high-floor rooms, enhances the overall experience, making the hotel a favored choice for visitors.
The breakfast offerings at the hotel are also well-received, particularly the standout restaurant, Cochon Dingue, known for its excellent breakfast, generous portions and attractive presentation. JAJA Restaurant also receives positive remarks for its food and exceptional coffee. However, guests note breakfast is not included in the room price and the service often starts later than some may prefer. Despite these logistical challenges, the quality of the food and service make dining at the hotel's breakfast venues a recommended experience.
For dinner, the hotel's dining options are impressive, especially the revolving restaurant, Le Ciel, which offers a unique 360-degree view of Quebec City. The quality of food and attentive service receive accolades, though it can be pricey. The Cochon Dingue also serves as a popular choice for its extensive dish offerings and reasonable prices. Mixed reviews were given to JAJA with some finding the food and service commendable, while others questioned its value.
The rooms are appreciated for their spaciousness and breathtaking views of the river and Old Quebec. Guests find the beds comfortable, which significantly contributes to a pleasant stay. However, the rooms are frequently described as outdated with common issues including old and damaged furniture, faulty lighting and insufficient maintenance. Cleanliness is another concern with reports of dust, mold and stains. Despite these drawbacks, the room size and views remain significant positives.
Cleanliness throughout the hotel receives mixed reviews. While some guests praise the clean accommodations, others note specifics such as dusty rooms, moldy bathrooms and poorly maintained public areas. Maintenance issues are frequently mentioned, indicating a need for thorough cleaning routines.
The staff at
Hôtel Le Concorde Québec is generally praised for their friendliness and professionalism. Guests appreciate the welcoming and courteous attitude of the front desk and housekeeping staff, although some encountered unhelpful or aloof service, particularly during high-need moments. Valet service is noted as convenient but sometimes hampered by longer wait times.
Free Wi-Fi is a notable area of concern with many guests finding the connection weak and coverage spotty. Slow speeds and frequent disconnections were common complaints.
The pool, situated on the 4th floor, appeals to families with its beautiful views and family-friendly atmosphere. However, cleanliness and maintenance issues such as cloudy water and insufficient monitoring are recurring concerns.
The parking situation receives mixed feedback with some guests appreciating the efficient valet service, while others find the on-site parking limited and expensive. The underground parking facilities also receive criticism for being old and tight.
EV charging stations are present, which guests appreciate, though the availability of these facilities could be improved.
Hôtel Le Concorde Québec is considered a family-friendly hotel with comfortable accommodations and nearby attractions. However, noise from children running through the halls and a lack of soundproofing were noted concerns.
The vibrant nightlife around the hotel is a highlight, providing convenient access to a variety of dining and entertainment options on Grande Allée, making it a perfect spot for those looking to enjoy Quebec City's dynamic evening scene.