InfoSummary of reviewsShangri-La Jakarta is a highly recommended hotel for those interested in business or exploring the city. The hotel is strategically located near prime business places and several malls, which are a quick 10-15 minute Grab ride away. Guests appreciate the central location and the convenience it brings for dining options. The breakfast at the hotel was considered a great start to the day with peaceful surroundings and attentive service. The rooms offer a comfortable and relaxing stay with spacious and clean rooms, comfortable beds and great views. The hotel prides itself on its excellent cleanliness standards and the staff is exceptional, providing warm, friendly and helpful service. The hotel is family-friendly, offering a myriad of activities for the kiddos and the pool area is enjoyable and kids love it. Guests can expect to have a restful and enjoyable sleep in comfortable beds during their stay. The Shangri-La Jakarta provides exceptional service as a five-star hotel, maintaining high standards even after the pandemic. It's the perfect hotel for both business and family staycation with reliable internet and speedy WIFI, comfy working spaces and a conference hall and business center. The outdoor pool is excellent, spacious and suitable for both kids and adults. If luxury is what you're after in Jakarta, then look no further than Shangri-La Jakarta. This beautiful hotel boasts impressive attention to detail and impeccable staff, providing excellent service rivalling any five-star hotel. Show more
Raffles Jakarta is a hotel which combines elegance with comfort. Its interior design is inspired by the celebrated Indonesian artist Hendra Gunawan's works, giving the hotel a unique Indonesian flair. The hotel boasts 173 luxurious rooms and suites - 129 guestrooms and 44 suites - all of which combine the elegant Indonesian aesthetic with modern technology in order to create the utmost comfort for all guests. The hotel is 3 km away from Jakarta Convention Centre and it is also linked to Lotte Shopping Avenue where shopping, dining and entertainment are available and to the Ciputra Artpreneur Centre, an art gallery and theatre complex.
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Summary of reviewsRaffles Jakarta is a luxurious hotel located in the heart of Jakarta's bustling city center, offering easy access to a variety of city attractions and amenities. The hotel's breakfast is outstanding and next level with high-quality and amazing selections of pastries and cakes. Rooms are spacious, beautifully decorated and exceptional with excellent city views and real 5-star experiences. Raffles Jakarta is by far the cleanest hotel in Jakarta with modern and luxurious feel. The staff is exceptional, going above and beyond to provide exceptional service and hospitality. The outdoor pool is much loved by guests with a garden surrounding it for an all-around relaxation experience. The hotel is a highly recommended place for those looking for a clean and comfortable stay in Jakarta. Show more
InfoSummary of reviewsAYANA Midplaza JAKARTA is a highly recommended hotel with a great location in Jakarta. It is surrounded by good restaurants and shopping options and is conveniently connected to the Paviliion building via an underground pathway. The breakfast buffet is well-stocked and enjoyable with plenty of options to satisfy everyone's taste buds. The rooms are spacious, clean and well-maintained with comfortable beds and fantastic city views. The hotel prioritizes cleanliness and delivers a top-notch, super clean experience for travelers. The staff is exceptional, impressing guests with their friendly and thoughtful approach to service. They are efficient, responsive and go beyond their normal duties to take care of guests. Overall, guests can expect a warm and welcoming experience from the staff of AYANA Midplaza JAKARTA. Show more
InfoSummary of reviewsOverall, the Four Seasons Hotel Jakarta is a luxurious 5-star hotel located in a perfect and accessible location in Jakarta. Guests enjoy the stunning views and nearby amenities, as well as the spacious and beautifully decorated rooms with comfortable beds. The hotel offers an exceptional level of hospitality and service with the friendly and attentive staff receiving high praise from guests. The breakfast is a standout highlight with guests enjoying the wide choice of good food. While some guests have had negative experiences with limited dinner options, the restaurant Alto is noted for its wonderful cuisine. The pool is also a great feature, even though some guests found it dirty or wished it were bigger. Families found the hotel to be a great place for staycation with the swimming pool and big rooms being particularly enjoyable. The hotel is spotlessly clean with attention to detail and has a magnificent design, although some guests had minor complaints such as stains on bed linen or musty smells in the rooms. Overall, the Four Seasons Hotel Jakarta is highly recommended for anyone looking for luxury accommodations in Jakarta. Show more
InfoSummary of reviewsHotel Indonesia Kempinski Jakarta is lauded for its prime location in the heart of the city, providing easy access to tourist attractions, major shopping centers like the Grand Indonesia Mall and business districts. Its strategic positioning, picturesque views of Bundaran HI and proximity to public transportation make it a standout choice for both leisure and business travelers.
The breakfast experience at the hotel is praised for its exceptional quality and variety, offering a diverse buffet that includes Indonesian, Japanese and Western dishes. The attentive service, especially from staff members like Chef Dodo, enhances the dining experience, though minor drawbacks like wait times and underrepresented cuisines have been noted.
Guests commend the hotel for its spacious and well-maintained rooms, which are described as comfortable and luxurious, featuring high-quality furnishings and thoughtful designs. Some minor issues with room maintenance have been reported, but these do not overshadow the overall positive reception. The hotel's cleanliness is also highly appreciated with meticulously maintained rooms and public areas contributing to a luxurious yet comfortable atmosphere.
The staff at Hotel Indonesia Kempinski Jakarta receive high praise for their helpfulness, friendliness and attentiveness. Specific employees are often mentioned for their exceptional service, making guests feel particularly welcomed and ensuring a seamless stay.
The pool area receives mixed reviews with some guests enjoying the serene rooftop pool and jacuzzi, while others find it small and in need of redesign. Nevertheless, it remains an attractive feature for many visitors.
The beds in the hotel are generally seen as comfortable and cozy, although some guests have noted design concerns that slightly affect comfort. Overall, most guests have had a restful sleeping experience.
As a five-star hotel, Hotel Indonesia Kempinski Jakarta consistently exceeds expectations with its luxurious ambiance, exceptional service and well-maintained facilities. Its close integration with a grand shopping center and commitment to high standards make it a top-tier luxury destination in Jakarta. Show more
InfoSummary of reviewsGran Melia Jakarta is largely celebrated for providing a luxurious and accommodating experience for both business and leisure travelers. Its strategic location in the southern part of Jakarta offers convenience for guests with business interests, particularly in Kuningan and South Jakarta. The hotel’s proximity to embassies and offices is ideal for business visitors, while also being not too far from the airport. Although the notorious Jakarta traffic and nearby construction can pose challenges, the central location and affordable taxi options make travel manageable.
Guests frequently commend the hotel for its outstanding breakfast offerings, with a buffet praised for its diverse selection of both Asian and Western dishes. The inclusion of Indian and Japanese cuisines and the variety of fresh juices are specific highlights, ensuring a satisfying and high-value dining experience. Dinner options, including in the Chinese restaurant, are often appreciated for their variety and atmosphere, although there is some room for improvement in the bar and buffet areas.
The rooms at Gran Melia Jakarta are consistently described as spacious, comfortable, and well-maintained, contributing to a restful stay. Cleanliness is a standout feature throughout the hotel, with fresh scents enhancing the welcoming atmosphere. Despite minor comments on furniture showing wear, the design and amenities largely provide an enjoyable experience. The staff’s exceptional service further enhances guest satisfaction, with noteworthy remarks about their friendliness, professionalism, and attentiveness.
Amenities such as Wi-Fi, spa, gym, and pool are positively reviewed, although there are occasional critiques suggesting areas for enhancement. The reliable internet service supports business needs effectively, while the welcoming spa offers a generally pampering experience. Impressively equipped, the gym is praised for its cleanliness and 24-hour accessibility. Similarly, the pool area provides a serene retreat, complemented by an efficient attached bar service.
In terms of comfort, the hotel’s bedding receives favorable feedback for cleanliness and overall comfort; although, there are noted preferences for softer mattresses and humidity improvements among some guests. Overall, Gran Melia Jakarta delivers a high-value five-star experience, particularly recommended for business travelers due to its excellent facilities and service. The combination of luxury, cleanliness, and attentive hospitality makes it a preferred choice for visitors seeking refined accommodations in Jakarta. Show more
InfoSummary of reviewsThe Dharmawangsa Jakarta, situated in a serene and elegant residential area of South Jakarta, offers a luxurious escape from the city's hustle and bustle. Combining tranquility with strategic proximity to both South Jakarta and the CBD, the hotel provides guests with an oasis-like retreat that is both secluded and convenient. The lavish interiors reflect Jakarta's vibrant culture, contributing to an enhanced luxurious experience.
Guests are particularly impressed by the hotel's breakfast offerings, which include a wide range of Western and Indonesian dishes. The quality, freshness, and presentation of the meals are consistently praised, with the diversity of options ensuring something for everyone. The staff's friendliness and attentiveness further enhance the delightful breakfast experience.
The rooms at The Dharmawangsa Jakarta offer spacious and beautifully designed accommodations, featuring a distinctive Indonesian touch. Guests appreciate their cleanliness, cozy beds, and functional amenities, with many rooms boasting balconies that overlook lush gardens or the serene pool. Despite some furnishings showing signs of age, the overall condition and ambiance of the rooms remain exceptional.
The staff at The Dharmawangsa Jakarta are consistently lauded for their kindness and exceptional service. Across all departments, their courteous and helpful demeanor contributes significantly to the hotel's reputation for outstanding hospitality.
The pool area serves as a standout feature, providing guests with a tranquil and lush environment within the bustling cityscape. The large, refreshing pools are surrounded by tropical gardens, creating a sublime resort-like atmosphere perfect for relaxation.
Overall, The Dharmawangsa Jakarta delivers an opulent retreat characterized by a blend of rich history, sophisticated charm, and exemplary service. With luxurious accommodations, superb amenities, and exceptional staff, the hotel is frequently regarded as a second home, offering a refined sense of comfort and sophistication for those seeking a deluxe stay amidst Jakarta's urban sprawl. Show more
InfoSummary of reviewsMerlynn Park Hotel in Jakarta is renowned for its strategic location, making it a convenient base for exploring nearby attractions such as the National Monument and various museums. Its proximity to public transport and shopping malls enhances accessibility, although the surrounding area can feel isolated and lacks vibrancy. The hotel itself compensates for this with well-maintained facilities, excellent room quality, and satisfying breakfast options, all within a secure and quiet setting.
The breakfast at Merlynn Park Hotel stands out as a highlight, offering a diverse buffet that caters to Asian and European tastes. Guests appreciate the extensive selection and the attentive service, often describing the dining experience as superb and memorable. However, a desire for more Western options and occasional crowding is noted.
Guests frequently praise the spaciousness and cleanliness of the rooms, which are described as comfortable and well-appointed, with some featuring fantastic views. The hotel is consistent in maintaining a clean environment, especially in the bathrooms, and provides sufficient amenities to enhance the stay.
Service at Merlynn Park Hotel is another strong point, with the staff being lauded for their friendliness, professionalism, and readiness to assist. The exceptional hospitality contributes significantly to guest satisfaction.
The hotel's pool area offers a tranquil escape with its beautiful infinity pool and stunning views, although minor maintenance issues are sometimes mentioned. The pools remain a favored spot for relaxation despite these.
In terms of comfort, the beds at Merlynn Park Hotel receive high acclaim from guests for their exceptional quality, ensuring a restful night's sleep and contributing positively to the overall experience.
While the hotel has some limitations, such as inconsistent Wi-Fi and areas where the five-star claim is not fully met, it offers decent value for money, especially for budget-conscious travelers. The breakfast experience is often regarded as five-star quality, although the hotel's overall ambiance might not meet universal five-star standards, aligning more as a solid 4.5-star establishment. Show more
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InfoSummary of reviewsWyndham Casablanca Jakarta offers a commendable experience, especially appreciated for its prime location, spacious accommodations and family-friendly atmosphere. Located in the heart of Jakarta, it provides easy access to major shopping centers such as Kota Casablanca Mall, Mal Ambasador Market and Lotte Shopping Avenue, making it an ideal spot for both business and leisure travelers. The central setting ensures convenience with proximity to various services, restaurants and venues like the Kasablanka Hall.
The breakfast at Wyndham Casablanca Jakarta is well-regarded for its diverse and extensive selection, including local Indonesian dishes, making it a satisfying start to the day for many guests. While there is praise for the variety and quality, some guests suggest expanding the international options to cater to a broader audience. Dinner experiences in the hotel restaurant are generally satisfying with the food's quality often highlighted, although there are mixed feelings about the food variety and pricing.
Rooms at the hotel are described as spacious, comfortable and well-maintained, equipped with all necessary amenities. Guests appreciate the large rooms and clean environment, despite occasional mentions of outdated decor and minor cleanliness issues. The overall sentiment remains positive with the promise of comfort and good views of the city.
Cleanliness is a strong point for Wyndham Casablanca Jakarta with numerous guests noting the well-maintained and clean rooms and amenities. The hotel’s staff are frequently praised for their friendliness, professionalism and helpfulness, contributing significantly to a pleasant stay.
The Wi-Fi service, while praised by some for its speed and reliability, has received mixed reviews with reports of unstable connections and slow speeds. The gym and pool facilities receive positive feedback with the pool being particularly appreciated for its size, cleanliness and family-friendly nature.
Parking at the hotel is generally sufficient and secure, although some guests faced minor inconveniences with accessibility. Families find Wyndham Casablanca Jakarta a great choice due to the spacious family suites, child-friendly pool area and additional amenities like washing machines.
Comfortable beds and bedding add to the restful environment, ensuring a relaxing stay. While the hotel maintains high standards, incremental improvements in Wi-Fi stability and expanded dining options could enhance the overall guest experience. Despite minor areas that need enhancement, Wyndham Casablanca Jakarta stands out as a strategically located, family-friendly hotel that provides a comfortable and convenient stay for all visitors. Show more
InfoSummary of reviewsPullman Jakarta Central Park enjoys a strategic and exceptional location, making it an ideal choice for those passionate about shopping and dining. Positioned next to Central Park Mall, it provides unparalleled convenience for guests with easy access to retail stores, restaurants and commercial complexes. Its proximity to major shopping centers, malls and the airport enhances its appeal, offering both scenic views and practicality for families and international visitors.
The hotel's breakfast experience is generally positive, featuring a diverse array of dishes that cater to American, Indonesian and Middle Eastern tastes. The quality of the food and the outstanding service during breakfast stand out, despite minor criticisms regarding the lack of Arab cuisine options and occasional slow coffee service.
Rooms at the Pullman Jakarta Central Park offer mixed experiences. Many guests appreciate the garden views and the proximity to the mall with some enjoying complimentary upgrades to spacious executive suites. However, there are concerns about the size of standard rooms, the design of glass-walled bathrooms, outdated furniture and occasional cleanliness issues such as dusty bed frames and unclean carpets.
Cleanliness standards receive mixed reviews as well. While many guests commend the hotel's overall cleanliness and comfortable environment, some have noted inconsistent housekeeping, such as dirty sheets and bathroom floors, indicating areas in need of attention.
The staff at Pullman Jakarta Central Park are frequently praised for their friendliness, professionalism and excellent service. Specific staff members are often highlighted for their exceptional contributions, making a positive impact on guests' experiences from check-in to their overall stay. Despite some isolated remarks about slow service, the general sentiment towards the staff remains overwhelmingly positive.
Pullman Jakarta Central Park is also a notable choice for families, offering spacious rooms and a variety of kid-friendly activities, including a well-received kids' playroom. The convenience of being next to the mall and the capacity to comfortably accommodate larger families add to its appeal. However, the lack of bathroom privacy in some rooms might be a consideration for families seeking more private amenities.
Beds at the hotel receive high praise for their comfort with many guests finding them very comfortable and suitable for a restful sleep, although there are occasional notes about some pillows being old or beds being overly soft.
In summary, Pullman Jakarta Central Park stands out for its prime location, excellent service and comfortable accommodations, making it a commendable choice for both leisure and family stays. Attention to room updates and consistent cleanliness could further enhance the overall guest experience. Show more
InfoSummary of reviewsHARRIS Hotel and Conventions Kelapa Gading Jakarta is highly regarded by guests for its exceptional location, top-notch service, and overall comfort. Strategically positioned next to the expansive Kelapa Gading Mall, the hotel provides unparalleled convenience, allowing easy access to a multitude of shopping, dining, and entertainment options. This prime location is a major draw for travelers seeking both leisure and practicality, with additional accessibility to public transport enhancing the experience further.
The breakfast offerings at the hotel receive consistent praise for their variety and quality, with a buffet that caters to both local and international palates. While a few guests mention a need for more variety and better consistency in taste, the overall breakfast experience is bolstered by the friendliness of the staff and the cleanliness of the facilities.
Guests consistently commend the rooms for their spaciousness, cleanliness, and comfortable amenities. The presence of features like rainfall showers and cozy furnishings, including firm beds and long sofas, contributes to a restful and pleasant stay. While some note minor preferences regarding bed firmness and occasional odors, these issues are largely overshadowed by the overall satisfaction with room quality.
The hotel maintains commendable standards of cleanliness throughout, both in rooms and public areas, enhancing its comfortable and inviting atmosphere. The dedication to hygiene and upkeep is evident, providing guests with an organized and well-maintained environment.
The staff at HARRIS Hotel are frequently highlighted for their exceptional service. Known for their warmth, professionalism, and readiness to assist, staff members like Allan, Daniel, Rio, and April contribute significantly to the hotel's welcoming environment. Such attentive service, combined with the hotel's strategic location, makes HARRIS Hotel an attractive choice for visitors.
The free Wi-Fi provided is generally reliable, though improvements in connectivity could enhance guest experience. Additionally, the hotel's pool is appreciated for its aesthetics and city views, yet some aspects such as crowding, closing hours, and cleanliness could be improved.
For business travelers, the hotel presents a practical choice with its modern and spacious rooms and accessible location adjacent to a mall, offering both convenience and value for money. Overall, HARRIS Hotel and Conventions Kelapa Gading Jakarta stands as a favored destination, renowned for its location, service, and comfort, appealing to a wide range of visitors to the city. Show more
InfoSummary of reviewsMillennium Hotel Sirih Jakarta stands out for its prime location in the heart of Central Jakarta, making it highly convenient for travelers. Proximity to key tourist attractions, business centers and major shopping malls, paired with excellent public transportation access, positions the hotel as an ideal base for both business and leisure visitors. The bustling surroundings contrast with the calm retreat offered within the hotel, bolstered by impressive facilities and friendly, helpful staff.
The breakfast experience at the hotel is generally well-received with guests praising the extensive and varied buffet that includes traditional Indonesian and continental dishes. The breakfast selection is described as abundant and delicious, often highlighted as a morning highlight. The quality and value are well-noted, although there are occasional mentions of menu repetitiveness.
Dinner at the hotel's restaurant receives mixed reviews. Positively, the food quality is appreciated with an extensive selection and reasonable pricing. The buffet option and good service receive commendation. However, slow service and issues with in-room dining draw criticism with some guests finding the menu uninspiring, leading many to explore nearby dining options.
Rooms are spacious, clean and comfortable with high-floor rooms offering stunning city views. While some furnishings and décor may seem dated, the overall room experience tends to meet or exceed expectations. Cleanliness is a strong point with rooms and public areas well-maintained. The bathrooms are clean but could benefit from modernization.
The staff at Millennium Hotel Sirih Jakarta consistently earns high praise for their friendliness, professionalism and helpful nature. The exceptional service significantly enhances the guest experience, contributing to a welcoming and accommodating atmosphere.
Wi-Fi service at the hotel is a mixed bag with strong, fast connections in public areas, but inconsistent and weak in-room connectivity, affecting activities like Zoom calls.
The fitness amenities include a gym and a well-maintained pool. While the gym is adequately equipped, some guests find it outdated and in need of better maintenance. The pool adds value to the fitness experience.
Parking is efficiently managed with ample space and easy access, though it incurs a 24-hour fee. Families find the hotel accommodating with family-friendly amenities, comfortable rooms and facilities that engage children.
The beds are largely praised for their comfort and size, contributing to restful sleep. However, some guests note issues with pillow quality and bed softness.
While the hotel provides a quiet and comfortable stay, some guests feel it does not fully meet the expected four-star standards, citing areas like breakfast quality and overall condition that need improvement.
In summary, Millennium Hotel Sirih Jakarta offers a commendable stay with its excellent location, friendly staff and comfortable rooms, albeit with minor areas for enhancement in dining and amenities. Show more
InfoSummary of reviewsPullman Jakarta Indonesia is celebrated as an exceptional hotel, prominently positioned in Jakarta's bustling center. Guests appreciate its prime location near major transport links and landmark shopping centers like Grand Indonesia Mall and Plaza Indonesia. This strategic spot is ideal for shopping, dining, and business meetings, offering easy access to cultural attractions and the vibrant central business district.
The breakfast at Pullman Jakarta Indonesia is frequently hailed as a highlight, offering an extensive and diverse buffet that includes international and local cuisines. Guests are impressed by the wide range of options catering to various tastes and dietary needs, complimented by the attentive and friendly service staff.
The hotel is also recognized for its outstanding dinner offerings, with a lavish buffet that spans multiple cuisines. The Skybar, with its tapas and cocktails, receives special accolades, adding to a delightful evening dining experience.
Rooms at the hotel offer a mixed experience. While many commend the cleanliness, comfort, and modern amenities, some express dissatisfaction with the size and outdated decor of certain rooms. However, the proficient service and convenient location often compensate for these shortcomings.
Cleanliness across the hotel's premises, including rooms and facilities like the gym and pool, earns positive feedback. The staff is universally praised for their hospitality, efficiency, and attentiveness, contributing significantly to guests' satisfaction.
Pullman Jakarta Indonesia features a robust and reliable Wi-Fi service, appreciated by business and leisure travelers alike. The hotel excels as a wellness destination, with a highly regarded spa and a fully equipped 24-hour gym, enhancing guests' relaxation and fitness experiences.
Overall, Pullman Jakarta Indonesia provides a comfortable and enjoyable stay with commendable service, quality dining, and excellent amenities, making it a notable choice for visitors to Jakarta. While a few areas may not fully meet five-star expectations, the blend of strategic location, culinary excellence, and attentive staff results in a positive and satisfying guest experience. Show more
InfoSummary of reviewsGrand Mercure Jakarta Harmoni is strategically situated in the vibrant heart of Jakarta, offering an optimal location for both leisure and business travelers. Its proximity to significant landmarks like the Monas monument and various shopping attractions, including the Gajah Mada Plaza mall, contributes significantly to its appeal. Despite the area's traffic challenges due to nearby MRT construction, the hotel's central position with convenient access to local transportation more than compensates for this, making it an excellent hub for experiencing Jakarta's dynamic urban environment and rich culture.
Guests praise the hotel for its spacious, clean, and modern accommodations, which provide a comfortable and relaxing stay. The rooms are well-equipped, featuring large bathrooms, comfortable beds, and a unique contemporary design, enhancing the overall experience. The hotel's exceptional standards of cleanliness extend throughout the property, creating a bright, fresh atmosphere that guests find appealing.
The staff at Grand Mercure Jakarta Harmoni are frequently commended for their outstanding service and welcoming demeanor. Their professionalism, efficiency, and friendly interactions contribute positively to guests' experiences, making them feel valued and well-cared for. This high level of service complements the hotel's beautiful infrastructure, leaving a lasting impression on visitors.
While breakfast opinions vary, many guests highlight the extensive and delightful spread. The restaurant offers a rich variety of choices, though some guests suggest improvements could be made in catering to international and dietary-specific needs. The venue's general atmosphere is calm, though it can become crowded at times.
The hotel's amenities, including a pool, jacuzzi, sauna, and spa services, provide additional relaxation options for guests. The aquatic facilities, while described as small, are praised for their quality, contributing to a rejuvenating experience. The Wi-Fi service is reliable, supporting both leisure and business needs.
Visitors consistently find the beds exceptionally comfortable, enhancing the restful experience after a day of exploring or working. There is a minor mention of air conditioning issues, but overall, the cleanliness and comfort of the rooms meet guest expectations.
Though there are mixed opinions regarding the hotel's five-star status, many guests feel the hotel provides good value for money with its modern and clean facilities. It is especially favored by business travelers for its convenient location, luxury amenities, and suitability for business activities, making it a recommended choice for work-related visits to Jakarta.
In summary, Grand Mercure Jakarta Harmoni stands out for its strategic location, excellent service, comfortable accommodations, and robust amenities, offering a pleasant and memorable stay for those visiting Indonesia's bustling capital. Show more
InfoSummary of reviewsHotel Borobudur Jakarta is highly praised for its prime and central location, making it an ideal choice for both leisure and business travelers. Set amidst key landmarks like the National Monument and Istiklal Mosque, the hotel offers convenient access to major attractions and transportation hubs while maintaining a serene ambiance with beautiful gardens and a spacious swimming pool, echoing Bali's tranquility within the bustling city.
The breakfast experience at the hotel is generally commended for its variety and quality, featuring an extensive buffet that caters to diverse tastes, supported by excellent service from the staff. Despite the occasional overcrowding and high coffee prices, guests largely regard the breakfast as a standout feature.
Dining options at the hotel receive mixed reviews. While the buffet dinner at the main restaurant and lunches at the Bogor Café are appreciated, some inconsistencies, especially in the Indonesian restaurant and isolated hygiene concerns have been noted.
Room conditions are an area needing attention. Many guests appreciate the spaciousness and comfort of the rooms, but frequent mentions of dated interiors, inconsistent cleanliness and necessary improvements persist. Clean and comfortable beds contribute positively, yet the overall room experience falls short of the five-star standards due to aging infrastructure and occasional cleanliness lapses.
The staff at Hotel Borobudur Jakarta are consistently praised for their friendliness, attentiveness and exceptional service, significantly enhancing the guest experience. They are commended for their efficient handling of requests and their helpful nature, contributing to a warm and welcoming atmosphere.
Guests experience issues with the hotel's wifi, citing weak and unreliable connections. This aspect requires significant improvement to match modern expectations.
The spa and gym facilities receive high praise, described as modern, well-equipped and offering a fantastic wellness experience. The pool area is another highlight, lauded for its Olympic-size dimensions, cleanliness and serene surroundings, which include gardens and additional recreational facilities. These amenities collectively provide a robust wellness experience.
The comfort of the beds is generally favorable with clean sheets and cozy mattresses contributing to a good night's sleep. However, some complaints about bed hardness, smaller twin beds and an isolated case of bed bugs suggest room for improvement.
Overall, Hotel Borobudur Jakarta retains a grand appeal with its elegant public spaces and extensive facilities, though the room conditions must be upgraded to maintain its five-star status consistently. The hotel's rich history and distinguished location make it a significant attraction, but revitalization is essential to meet contemporary five-star expectations fully. Show more
InfoSummary of reviewsThe Grove Suites by Grand Aston is highly regarded for its prime location, exceptional service, and inviting atmosphere. Situated in the heart of the city, the hotel offers guests ease of access to nearby shopping malls, eateries, and a subway station, making it an ideal choice for both leisure and business travel. This central positioning facilitates exploring the area and provides a home-like experience, especially for guests who appreciate the convenience of a well-equipped kitchen.
Breakfast at The Grove Suites is consistently praised for its hearty and varied international buffet, offering a luxurious start to the day with flavors spanning multiple cuisines. Guests appreciate the quality and variety of the breakfast selection, with high tea as an indulgent complement to their stay.
The rooms are celebrated for their spaciousness, comfort, and cleanliness, with an emphasis on quality decor and well-maintained amenities. Although there are occasional discrepancies between online photographs and actual room appearance, the overall sentiment remains positive.
Cleanliness across the hotel generally meets high standards, especially in rooms and restrooms, which are well-equipped with clean towels and bedding. Despite some minor issues such as occasional unpleasant smells and sightings of cockroaches, the overall environment is tidy, although improvements in air conditioning and ventilation are suggested.
The staff at The Grove Suites stands out for their exceptional hospitality and professionalism. Guests experience a warm welcome and consistent attentiveness, with standout team members frequently going above and beyond to enhance the stay. Although there are rare mentions of dissatisfaction, the overwhelming consensus highlights the remarkable service and dedication provided by the staff.
In summary, The Grove Suites by Grand Aston offers a superb combination of location, amenities, and service, making it a preferred choice for guests looking for a comfortable and pleasant stay. Show more
InfoSummary of reviewsThe Sultan Hotel & Residence Jakarta is highly regarded for its prime location in the heart of Jakarta, making it a convenient choice for both leisure and business travelers. Its close proximity to key attractions, luxury malls, the convention center, and sports venues like Istora Senayan Stadium offers easy access to a range of activities and services, making it an ideal hub for exploring the vibrant city.
Guests frequently highlight the hotel's breakfast as a standout feature, offering a delightful array of both Indonesian and Western cuisines in an expansive buffet setting. Dining experiences at the hotel are diverse, with well-received options like the Chinese restaurant featuring the Nanxiang Steamed Bun and the Japanese Pavilion. Despite occasional concerns about wait times, the overall dining ambiance and quality meet guests' expectations.
The rooms at The Sultan Hotel & Residence Jakarta are noted for their remarkable spaciousness, comfortable bedding, and cleanliness, contributing to a relaxing stay. Although the hotel shows signs of aging, ongoing renovations have positively impacted room conditions. Cleanliness remains a strong point, supported by thorough housekeeping services, although there is room for consistent maintenance improvements.
Staff at the hotel receive high praise for their exceptional hospitality, consistently described as friendly, helpful, and attentive. Their professionalism and willingness to assist enhance the overall guest experience, making visitors feel welcomed and well-cared for.
The gym and recreational facilities, including a well-maintained pool and tennis courts, provide ample opportunities for exercise and relaxation. While some have noted the gym's small size, it is generally well-equipped and appreciated.
The sleeping experience is largely positive, with beds described as very comfortable and accompanied by spacious rooms, contributing to a restful environment.
Though the hotel faces mixed reviews regarding its five-star status due to its dated appearance, the outstanding service and comfortable amenities maintain its strength as a luxury hotel option, especially at competitive rates during peak times.
Business travelers find The Sultan Hotel & Residence Jakarta to be highly convenient, thanks to its strategic location and dedicated business amenities, making it a reliable choice for professional stays in Jakarta. Show more
InfoSummary of reviewsThe Mandarin Oriental, Jakarta is a luxurious 5-star hotel that offers top-notch service and amenities. Its prime central location makes it a great place to stay for those interested in shopping and exploring the hustle and bustle of Jakarta. Guests love the convenience of being close to shopping malls and the hotel offers impressive city views from its spacious rooms. The breakfast and dinner options are exceptional with a wide range of choices available. The hotel prides itself on being spotlessly clean and the staff are praised for their exceptional service and friendly demeanor. The spa services leave guests feeling refreshed and rejuvenated and the hotel is a great choice for families looking for a personalized experience. The beds and pillows are amazing, making for a great night's sleep. The Mandarin Oriental, Jakarta is also a top-notch choice for business travelers and honeymooners. Overall, the hotel exudes pure perfection and lives up to its reputation as the best. Show more
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