Wyndham Casablanca Jakarta
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsWyndham Casablanca Jakarta offers a commendable experience, especially appreciated for its prime location, spacious accommodations and family-friendly atmosphere. Located in the heart of Jakarta, it provides easy access to major shopping centers such as Kota Casablanca Mall, Mal Ambasador Market and Lotte Shopping Avenue, making it an ideal spot for both business and leisure travelers. The central setting ensures convenience with proximity to various services, restaurants and venues like the Kasablanka Hall.
The breakfast at Wyndham Casablanca Jakarta is well-regarded for its diverse and extensive selection, including local Indonesian dishes, making it a satisfying start to the day for many guests. While there is praise for the variety and quality, some guests suggest expanding the international options to cater to a broader audience. Dinner experiences in the hotel restaurant are generally satisfying with the food's quality often highlighted, although there are mixed feelings about the food variety and pricing.
Rooms at the hotel are described as spacious, comfortable and well-maintained, equipped with all necessary amenities. Guests appreciate the large rooms and clean environment, despite occasional mentions of outdated decor and minor cleanliness issues. The overall sentiment remains positive with the promise of comfort and good views of the city.
Cleanliness is a strong point for Wyndham Casablanca Jakarta with numerous guests noting the well-maintained and clean rooms and amenities. The hotel’s staff are frequently praised for their friendliness, professionalism and helpfulness, contributing significantly to a pleasant stay.
The Wi-Fi service, while praised by some for its speed and reliability, has received mixed reviews with reports of unstable connections and slow speeds. The gym and pool facilities receive positive feedback with the pool being particularly appreciated for its size, cleanliness and family-friendly nature.
Parking at the hotel is generally sufficient and secure, although some guests faced minor inconveniences with accessibility. Families find Wyndham Casablanca Jakarta a great choice due to the spacious family suites, child-friendly pool area and additional amenities like washing machines.
Comfortable beds and bedding add to the restful environment, ensuring a relaxing stay. While the hotel maintains high standards, incremental improvements in Wi-Fi stability and expanded dining options could enhance the overall guest experience. Despite minor areas that need enhancement, Wyndham Casablanca Jakarta stands out as a strategically located, family-friendly hotel that provides a comfortable and convenient stay for all visitors.
Categories
The breakfast at Wyndham Casablanca Jakarta is well-regarded for its diverse and extensive selection, including local Indonesian dishes, making it a satisfying start to the day for many guests. While there is praise for the variety and quality, some guests suggest expanding the international options to cater to a broader audience. Dinner experiences in the hotel restaurant are generally satisfying with the food's quality often highlighted, although there are mixed feelings about the food variety and pricing.
Rooms at the hotel are described as spacious, comfortable and well-maintained, equipped with all necessary amenities. Guests appreciate the large rooms and clean environment, despite occasional mentions of outdated decor and minor cleanliness issues. The overall sentiment remains positive with the promise of comfort and good views of the city.
Cleanliness is a strong point for Wyndham Casablanca Jakarta with numerous guests noting the well-maintained and clean rooms and amenities. The hotel’s staff are frequently praised for their friendliness, professionalism and helpfulness, contributing significantly to a pleasant stay.
The Wi-Fi service, while praised by some for its speed and reliability, has received mixed reviews with reports of unstable connections and slow speeds. The gym and pool facilities receive positive feedback with the pool being particularly appreciated for its size, cleanliness and family-friendly nature.
Parking at the hotel is generally sufficient and secure, although some guests faced minor inconveniences with accessibility. Families find Wyndham Casablanca Jakarta a great choice due to the spacious family suites, child-friendly pool area and additional amenities like washing machines.
Comfortable beds and bedding add to the restful environment, ensuring a relaxing stay. While the hotel maintains high standards, incremental improvements in Wi-Fi stability and expanded dining options could enhance the overall guest experience. Despite minor areas that need enhancement, Wyndham Casablanca Jakarta stands out as a strategically located, family-friendly hotel that provides a comfortable and convenient stay for all visitors.
Family Friendly Hotel
This hotel includes a playground with role-play toys and a TV for cartoons. It provides spacious rooms and suites suitable for families.
Romantic Hotel
Offers spacious accommodations and a relaxing atmosphere, with a range of amenities for a comfortable stay. Its convenient location and excellent service make it a great choice for a romantic getaway.
Hotel with Swimming Pool
Wyndham Casablanca Jakarta offers comfortable accommodations and comprehensive amenities. The hotel's pool facilities are well-maintained, providing a relaxing environment for guests seeking leisure and recreation.
Panoramic View Pool Outdoor Pool
Business Hotel
Wyndham Casablanca Jakarta offers comprehensive business facilities, including meeting rooms and event spaces. It provides business services and amenities to cater to the needs of business travelers.
Hotel with Parking
This hotel provides parking. It is a comfortable hotel with on-site parking, offering convenience for guests.
Hotel for Yoga
Listed by a third-party travel site as a hotel for yoga, suggesting the availability of yoga-related facilities or classes.
Hotel with Outdoor Pool
Wyndham Casablanca Jakarta has a large outdoor pool. The spacious pool area is perfect for families and leisure travelers.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Hotel near Nightlife Spots
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Panoramic View Pool
Guest Reviews
Wyndham Casablanca Jakarta enjoys a prime and strategic location in the bustling heart of Jakarta, offering guests easy access to several key shopping destinations. Its proximity to the Kota Casablanca Mall, one of Jakarta's largest shopping centers, is a frequent highlight, allowing guests to conveniently walk to the mall in just a matter of minutes. The hotel is also near other prominent malls such as Mal Ambasador Market and Lotte Shopping Avenue, providing an abundance of retail and dining options.
The location is consistently praised for being central and well-suited for both business and leisure travelers. Guests appreciate the ease of access for taxis and delivery drivers, which adds to the convenience. This hotel is positioned advantageously in the business district, close to main streets, making it easy to navigate the city. Despite being adjacent to a busy road, guests noted that the location remains relatively undisturbed by noise.
In addition to the convenience of nearby malls, the hotel's vicinity to the Kasablanka Hall, just a 4-minute walk away, is a particular favorite for those attending events. The central setting also places guests close to various services, restaurants and even a notable cemetery, providing diverse attractions depending on visitors' interests.
Overall, the location of Wyndham Casablanca Jakarta is described as excellent, fantastic and very good, repeatedly emphasizing its closeness to major shopping centers, its central position within the city and its suitability for both shopping and business activities.
The breakfast experience at Wyndham Casablanca Jakarta elicits generally positive feedback from guests, who appreciate its diverse and extensive selection. Many guests describe the breakfast as delicious, varied and plentiful with numerous options catering to different tastes and dietary needs. The buffet’s range includes local Indonesian dishes, making it suitable and satisfying for those who enjoy exploring regional cuisine. Some visitors particularly praised the breakfast for being one of the best they had experienced, noting that it lived up to five-star hotel standards.
Despite the overall favorable reviews, some guests suggested improvements. A few noted that the breakfast buffet could benefit from a more international selection to cater to different nationalities, specifically mentioning the lack of Arabic dishes and international options. Some guests found the breakfast monotonous with limited daily variation and occasionally felt it was crowded or expensive. Additionally, there were mentions of operational aspects like the breakfast area’s ventilation and service quality needing enhancement.
Overall, the breakfast at Wyndham Casablanca Jakarta is celebrated for its quality and variety with guests enjoying an array of delicious options to start their day. However, there remains room for improvement in catering to a broader international audience and addressing service efficiency.
Wyndham Casablanca Jakarta offers a dining experience that evokes mixed feelings among its guests. The restaurant itself receives high praise for the delicious food and excellent meals with many guests describing the dining experience as highly satisfactory. The quality of the dinner is often highlighted with the restaurant being both 'good' and 'highly recommended.'
However, there are notable drawbacks. The variety of food, both at the restaurant and through room service, appears to be limited. Some guests found the food selection at the restaurant to be enormous and awesome, while others felt that the options, particularly for breakfast, were lacking. The absence of a dinner buffet and a room service menu also detracts from the dining convenience.
Additionally, drinks and room service items are criticized for being overpriced with some specifically pointing out that beers are expensive and drinks through room service are greatly overpriced. Despite these issues, the overall sentiment leans towards a satisfactory dining experience with the restaurant being a generally good choice for dinner.
The Wyndham Casablanca Jakarta offers spacious and comfortable rooms with a strong emphasis on size and cleanliness. Rooms are consistently described as large, well-maintained and equipped with all necessary amenities, including spacious bathrooms and comfortable beds. Many guests appreciate the beautiful and cozy ambience, highlighting the impressive room dimensions and well-equipped family suites.
However, some aspects of the hotel show signs of age. Carpets and furniture in the rooms are worn out and the overall decor is outdated with guests mentioning old TVs, carpets and sometimes even the smell of moisture or smoke despite being in non-smoking rooms. Some guests have noted cleanliness issues, including cockroaches and the need for better housekeeping.
While the hotel's room service might be a tad slow and the facility shows signs of needing renovation, the sheer size and comfort of the rooms, combined with good views of the city, make it a reasonably priced and satisfactory option for many travelers. Overall, it offers great potential but could benefit from updates and improved maintenance.
At Wyndham Casablanca Jakarta, guests can expect a consistently comfortable sleeping experience. The majority of reviews highlight the exceptional quality of the beds, frequently described as cozy, clean and comfortable. Many guests mentioned the luxury of the beds and appreciated the supportive and clean mattresses. Positive feedback also extended to the pillows, complementing the overall sleeping arrangements.
While most guests find the bedding very comfortable, there are occasional remarks about unclean pillows and instances where pillow comfort did not meet expectations. Despite these minor issues, the prevailing sentiment is overwhelmingly positive with numerous mentions of excellent bed comfort contributing to a restful stay. Additionally, travelers noted that the spacious rooms further enhanced their comfortable sleeping experience.
Wyndham Casablanca Jakarta has received numerous positive remarks regarding its cleanliness, reflecting a generally high standard of sanitation across the hotel. Guests frequently appreciate the clean and well-maintained rooms with daily room cleaning ensuring that spaces remain fresh and welcoming. The hotel itself, including the pool area, is consistently described as clean, tidy and free from clutter. Many reviews specifically highlight spotlessly clean rooms and bathrooms, which contribute significantly to a comfortable stay.
However, there are sporadic concerns that detract from this overall positive reception. While many guests find the bathrooms to be clean, some have mentioned issues such as hair in the shower, foul odors and the presence of cockroaches. Dirty carpets and pillows occasionally diminish the otherwise high standard of cleanliness. Furthermore, there are mentions of specific areas like washbasins and towels not meeting guests' expectations at times.
Despite these isolated issues, the overarching sentiment is one of satisfaction with the hotel's cleanliness. The friendly and customer-focused staff, combined with the hotel's consistent maintenance, reinforces a pleasant stay. Located conveniently close to Casablanca Mall, the hotel offers both a clean and strategic accommodation option for visitors.
The staff at Wyndham Casablanca Jakarta have garnered high praise for their friendliness and helpfulness, creating a positive experience for many guests. Numerous reviews highlight that the staff are not only polite and courteous but also very professional and efficient. The reception team, in particular, has been noted for their competence and pleasant demeanor. Guests frequently mention the warm smiles and cooperative nature of the employees, illustrating a welcoming atmosphere throughout the hotel.
Despite occasional mentions of less favorable interactions, such as unprofessional conduct and rudeness by some, the overall perception remains highly positive. Most guests felt well-supported by the friendly and attentive staff, from the management to the housekeeping team. The consistent kindness and outstanding service contribute significantly to guests' memorable stays at the hotel.
The initiative and promptness of the staff in responding to requests do not go unnoticed with many guests appreciating the well-mannered and accommodating service. The excellent command of English by the employees further enhances the guest experience, ensuring clear communication and assistance whenever needed. Overall, the feedback underscores a dedicated and charming team that leaves a lasting impression on visitors staying at Wyndham Casablanca Jakarta.
The Wi-Fi experience at Wyndham Casablanca Jakarta presents a mixed bag for its guests. While several reviews commend the hotel for its fantastic Wi-Fi connection and very fast internet speed, many others have encountered significant issues. Some guests describe the internet as excellent and praise the good Wi-Fi connectivity, making it an asset during their stay.
However, numerous other guests have reported frustrating experiences with the Wi-Fi. Issues such as unstable connections, slow internet speeds and dropped connections have been common complaints. Some found the Wi-Fi connectivity to be weak or intermittent, especially in the rooms, which led to a poor overall internet experience.
Despite the positive remarks, it seems that guests seeking a consistent and reliable Wi-Fi connection might face challenges during peak times or in various locations within the hotel. The feedback indicates that while the internet service can be excellent at times, there is room for improvement to ensure a uniformly satisfying experience for all guests.
The Wyndham Casablanca Jakarta receives commendations for its gym, which guests describe as well-equipped, well-maintained and featuring modern equipment. Visitors often highlight enjoying the facilities despite noting that the fitness center closes early at 7 PM. While some find the gym small, the overall sentiment remains positive with many appreciating the clean, adequately furnished workout space. The fitness center's upkeep and range of equipment make it a favorable spot for fitness enthusiasts staying at the hotel.
The pool at Wyndham Casablanca Jakarta consistently receives high praise from guests for its impressive size and cleanliness. It is described as big, beautiful and an ideal place for both relaxation and recreation. Many guests find it delightful and particularly note its suitability for families, highlighting a spacious kids' area that adds to its appeal. The tropical set-up and pleasant ambiance of the pool area enhance the overall experience, making it a relaxing haven within the hotel. Some reviews do mention overcrowding with children and a few remarks about it not meeting certain expectations, but the consensus remains positive. Visitors also appreciate the combination of a nice gym and pool, complementing the enjoyable swimming experience. The pool's warmth, cleanliness and generously accommodating size contribute to a very pleasant stay, even though there are minor notes about service and pool hours. Overall, the pool area stands out as one of the hotel's most commendable amenities.
The parking facilities at Wyndham Casablanca Jakarta receive generally positive feedback from guests. There is ample and spacious parking available, making it convenient for visitors. Many find the parking adequate and easily accessible with enough spaces to accommodate guests' needs. The security of the parking area is noted as safe and there is valet parking service available for added convenience. The overall arrangement of parking is good, contributing to a hassle-free experience. However, some guests mention that not all lifts reach the parking level and there are occasional comments about the parking space being small and tight. Despite these minor drawbacks, the free parking facility and easy access are appreciated by many.
Wyndham Casablanca Jakarta is a popular choice for families seeking a pleasant and convenient stay in the city. The hotel offers spacious and well-equipped family suites that cater to the needs of larger groups, making it a suitable option for a family of five. Guests have appreciated the inclusion of amenities like washing and drying machines, which are especially helpful when traveling with kids.
The hotel's family-friendly facilities stand out, particularly the large swimming pool, which features a dedicated area for children, ensuring a safe and enjoyable experience. Although the Kids club was under renovation during some visits, the overall atmosphere of the hotel has been reported as cozy and comfortable.
Families have noted the excellent value for money and the convenient location. Weekend stays are particularly popular with the hotel bustling with families enjoying their time together. The breakfast selection is also a highlight, offering a broad range of choices that appeal to both adults and children.
Despite the busy nature of the hotel on weekends, the lobby areas remain free from the chaos of playing children, providing a pleasant and relaxed environment for all guests. Overall, Wyndham Casablanca Jakarta is highly recommended for families, offering great accommodations, safety and enjoyment for children, making it an excellent place for a family stay.
Wyndham Casablanca Jakarta is largely celebrated by guests for its fantastic amenities, cleanliness and overall service quality that consistently meet the expectations of a five-star establishment. Reviews highlight it as a wonderful and comfortable retreat with an atmosphere that clearly signifies a true five-star hotel. Many patrons emphasize on the superb and impeccable experience with facilities that conform to the high standards expected of a five-star hotel. The staff and service are often commended for their excellence and hospitality, enhancing the luxury experience for guests.
However, there are a few dissenting opinions stating that certain aspects, particularly the dining experience, do not always reflect five-star quality. Some guests felt that elements of the service did not align with the five-star rating, pointing to occasional discrepancies in maintaining these high standards. Despite some criticism, the general consensus leans heavily towards praising Wyndham Casablanca Jakarta for providing a five-star experience, ensuring that guests enjoy a comfortable and well-maintained stay.
The Wyndham Casablanca Jakarta stands out as an excellent choice for business travelers, offering a range of modern business amenities and services. Situated in the heart of the business district, it provides convenient access to nearby business hubs and closely connected business districts. The facilities cater specifically to business needs, featuring a good business center and comprehensive business services, including business meeting arrangements.
The Business Executive Room is highly regarded for its quality, contributing to the hotel's reputation as a suitable venue for business stays. Guests appreciate the hotel's diverse amenities and the professionalism of the staff. Although some feedback mentions occasional delays in service requests, the overall impression is that the staff are kind and professional. This combination of features makes Wyndham Casablanca Jakarta a favorable option for those on business trips.
Wyndham Casablanca Jakarta offers a truly luxurious experience, creating a five-star atmosphere that feels well-deserved. Guests consistently describe the hotel as a real five-star venue with a luxury environment that exudes a feeling of opulence. The amenities and facilities are particularly highlighted for their luxurious nature, cementing the hotel’s status as a top-tier destination. Whether it's the general ambiance or the detailed services provided, the luxurious feel permeates every aspect of a stay at Wyndham Casablanca Jakarta.
Wyndham Casablanca Jakarta offers an intimate atmosphere ideal for couples seeking a romantic retreat. Guests appreciate the romantic appeal and ambiance, making it perfect for a sweet stay for couples. The hotel setting and location are particularly noted for their romantic qualities, providing the perfect backdrop for a romantic getaway. With available romantic dinner options, the experience is further enhanced, ensuring that couples can enjoy a truly memorable stay. The overall romantic atmosphere of the hotel makes it an excellent choice for those looking to celebrate their love.
Location Show Map
Location
The location is consistently praised for being central and well-suited for both business and leisure travelers. Guests appreciate the ease of access for taxis and delivery drivers, which adds to the convenience. This hotel is positioned advantageously in the business district, close to main streets, making it easy to navigate the city. Despite being adjacent to a busy road, guests noted that the location remains relatively undisturbed by noise.
In addition to the convenience of nearby malls, the hotel's vicinity to the Kasablanka Hall, just a 4-minute walk away, is a particular favorite for those attending events. The central setting also places guests close to various services, restaurants and even a notable cemetery, providing diverse attractions depending on visitors' interests.
Overall, the location of Wyndham Casablanca Jakarta is described as excellent, fantastic and very good, repeatedly emphasizing its closeness to major shopping centers, its central position within the city and its suitability for both shopping and business activities.
Breakfast
Despite the overall favorable reviews, some guests suggested improvements. A few noted that the breakfast buffet could benefit from a more international selection to cater to different nationalities, specifically mentioning the lack of Arabic dishes and international options. Some guests found the breakfast monotonous with limited daily variation and occasionally felt it was crowded or expensive. Additionally, there were mentions of operational aspects like the breakfast area’s ventilation and service quality needing enhancement.
Overall, the breakfast at Wyndham Casablanca Jakarta is celebrated for its quality and variety with guests enjoying an array of delicious options to start their day. However, there remains room for improvement in catering to a broader international audience and addressing service efficiency.
Dinner
However, there are notable drawbacks. The variety of food, both at the restaurant and through room service, appears to be limited. Some guests found the food selection at the restaurant to be enormous and awesome, while others felt that the options, particularly for breakfast, were lacking. The absence of a dinner buffet and a room service menu also detracts from the dining convenience.
Additionally, drinks and room service items are criticized for being overpriced with some specifically pointing out that beers are expensive and drinks through room service are greatly overpriced. Despite these issues, the overall sentiment leans towards a satisfactory dining experience with the restaurant being a generally good choice for dinner.
Rooms
However, some aspects of the hotel show signs of age. Carpets and furniture in the rooms are worn out and the overall decor is outdated with guests mentioning old TVs, carpets and sometimes even the smell of moisture or smoke despite being in non-smoking rooms. Some guests have noted cleanliness issues, including cockroaches and the need for better housekeeping.
While the hotel's room service might be a tad slow and the facility shows signs of needing renovation, the sheer size and comfort of the rooms, combined with good views of the city, make it a reasonably priced and satisfactory option for many travelers. Overall, it offers great potential but could benefit from updates and improved maintenance.
Beds
While most guests find the bedding very comfortable, there are occasional remarks about unclean pillows and instances where pillow comfort did not meet expectations. Despite these minor issues, the prevailing sentiment is overwhelmingly positive with numerous mentions of excellent bed comfort contributing to a restful stay. Additionally, travelers noted that the spacious rooms further enhanced their comfortable sleeping experience.
Cleanliness
However, there are sporadic concerns that detract from this overall positive reception. While many guests find the bathrooms to be clean, some have mentioned issues such as hair in the shower, foul odors and the presence of cockroaches. Dirty carpets and pillows occasionally diminish the otherwise high standard of cleanliness. Furthermore, there are mentions of specific areas like washbasins and towels not meeting guests' expectations at times.
Despite these isolated issues, the overarching sentiment is one of satisfaction with the hotel's cleanliness. The friendly and customer-focused staff, combined with the hotel's consistent maintenance, reinforces a pleasant stay. Located conveniently close to Casablanca Mall, the hotel offers both a clean and strategic accommodation option for visitors.
Staff
Despite occasional mentions of less favorable interactions, such as unprofessional conduct and rudeness by some, the overall perception remains highly positive. Most guests felt well-supported by the friendly and attentive staff, from the management to the housekeeping team. The consistent kindness and outstanding service contribute significantly to guests' memorable stays at the hotel.
The initiative and promptness of the staff in responding to requests do not go unnoticed with many guests appreciating the well-mannered and accommodating service. The excellent command of English by the employees further enhances the guest experience, ensuring clear communication and assistance whenever needed. Overall, the feedback underscores a dedicated and charming team that leaves a lasting impression on visitors staying at Wyndham Casablanca Jakarta.
Wi-Fi
However, numerous other guests have reported frustrating experiences with the Wi-Fi. Issues such as unstable connections, slow internet speeds and dropped connections have been common complaints. Some found the Wi-Fi connectivity to be weak or intermittent, especially in the rooms, which led to a poor overall internet experience.
Despite the positive remarks, it seems that guests seeking a consistent and reliable Wi-Fi connection might face challenges during peak times or in various locations within the hotel. The feedback indicates that while the internet service can be excellent at times, there is room for improvement to ensure a uniformly satisfying experience for all guests.
Gym
Pool
Parking
Family
The hotel's family-friendly facilities stand out, particularly the large swimming pool, which features a dedicated area for children, ensuring a safe and enjoyable experience. Although the Kids club was under renovation during some visits, the overall atmosphere of the hotel has been reported as cozy and comfortable.
Families have noted the excellent value for money and the convenient location. Weekend stays are particularly popular with the hotel bustling with families enjoying their time together. The breakfast selection is also a highlight, offering a broad range of choices that appeal to both adults and children.
Despite the busy nature of the hotel on weekends, the lobby areas remain free from the chaos of playing children, providing a pleasant and relaxed environment for all guests. Overall, Wyndham Casablanca Jakarta is highly recommended for families, offering great accommodations, safety and enjoyment for children, making it an excellent place for a family stay.
5 Star
However, there are a few dissenting opinions stating that certain aspects, particularly the dining experience, do not always reflect five-star quality. Some guests felt that elements of the service did not align with the five-star rating, pointing to occasional discrepancies in maintaining these high standards. Despite some criticism, the general consensus leans heavily towards praising Wyndham Casablanca Jakarta for providing a five-star experience, ensuring that guests enjoy a comfortable and well-maintained stay.
Business
The Business Executive Room is highly regarded for its quality, contributing to the hotel's reputation as a suitable venue for business stays. Guests appreciate the hotel's diverse amenities and the professionalism of the staff. Although some feedback mentions occasional delays in service requests, the overall impression is that the staff are kind and professional. This combination of features makes Wyndham Casablanca Jakarta a favorable option for those on business trips.
Luxury
Romantic
Yes, Wyndham Casablanca Jakarta has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Wyndham Casablanca Jakarta.
No, Wyndham Casablanca Jakarta doesn't allow dogs.
Yes, parking facilities are available at Wyndham Casablanca Jakarta.
Yes, Wyndham Casablanca Jakarta has a gym.
Location Show Map
More Options
