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The Bay Hotel

Cape Town , 69 Victoria Road (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Bay Hotel in Camps Bay is a beachfront hotel that offers a mixed experience for families with children. While some guests had issues with cleanliness and room facilities, others had a positive experience, especially with the breakfast which they found to be one of the finest. Kids loved the hotel, but parents would have preferred more space and facilities. However, the hotel's location on the beachfront is unbeatable. Some guests complained about the noise and lack of privacy in sea-facing rooms, but others found them to be enjoyable. The safety of the hotel was a concern for some guests as vagrants easily gained access to rooms, making it traumatic for children. Additionally, some guests found the environment inappropriate for families as day guests were allowed to flood the pools and drink champagne throughout the day.
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Beachfront Hotel

A unique luxurious resort boasting both a beachfront location and the mountains right behind it, The Bay Hotel is the most idyllic retreat of Camps Bay.

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

King Room with Mountain View These south and east facing mountain rooms have side views of Table Mountain and expansive views of the Twelve Apostles mountain range.

Classic Double or Twin Room Classic Rooms boast views of the swimming pool and have direct access to the pool deck. Each room has a spacious patio and a private entrance lobby.

Premier Double or Twin Room with Balcony Premier rooms feature private balconies with either mountain, pool or Atlantic Ocean views.

Penthouse Suite with Sea View With luxurious and elegant interiors, this spacious 2-level penthouse includes an expansive balcony with views over Camps Bay and the Atlantic Ocean. The private dressing room offers a spacious cupboard and opens up onto the stylish marble bathroom complete with oval bath.

Double Room with Sea View Located on the ground floor with views of the Atlantic Ocean from the private patio, these rooms offer direct access to two cabana pools.

Luxury Double or Twin Room with Sea View Spacious sea facing rooms, boasting an outdoor spa or romantic bath and expansive balconies with sun loungers overlooking Camps Bay Beach.

Suite with Sea View Beach, sea and North facing views of Lion's Head from your suite and two balconies with outdoor spa bath.

Deluxe Double or Twin Room with Pool View This room feature private balconies with pool views.

King Suite with Sea View Spacious interiors, balconies with spa baths and beach and sea views.

Superior Suite with Sea View The suite has a spacious interior with dining area, lounge, and views of the beach, sea and Lion's Head. It features a balcony with spa bath.

Family Room with Mountain View This family room features a tea/coffee maker, private entrance and electric kettle. Comprising of 2 mountain view rooms with a shared front door.

Family Room with Side Sea View This family room has a bathrobe, electric kettle and sofa. Comprising of 3 rooms with a shared front door each with mountain and side sea views.

Family Room with Sea View This family room features a sofa, air conditioning and electric kettle. Located on the ground floor comprising of two rooms with shared front door each with your own patio, views of the sea, garden and pools.

Double or Twin Room with View Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with streaming services, a private entrance, a minibar and a tea and coffee maker. The unit has 1 bed.

About The Bay Hotel

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Guest Reviews

8.1

Very Good

Location

The Bay Hotel is situated in an unbeatable location in Camps Bay, right on the beachfront with stunning sea and mountain views. Guests loved the central location with easy access to great restaurants, cafes and shops. The staff were friendly and accommodating, making for a truly enjoyable stay. The hotel rooms were beautifully decorated and well-maintained with comfortable beds and great amenities. Guests enjoyed the hotel's pools and loved being able to step out of the hotel and directly onto the beach. Overall, The Bay Hotel is an amazing place to stay in Cape Town, offering a prime location and amazing facilities.

Breakfast

The Bay Hotel's breakfast receives mixed feedback from guests with some stating it's great, fabulous and sensational, while others feel it's poor, basic and could be improved. However, one thing that everyone agrees on is that the view from the dining area is superb, overlooking the bay. Guests can choose from a range of options including fruits, yogurts, muesli and pastries as well as a full cooked breakfast with eggs cooked to order. Some guests had issues with the kitchen running out of items or the slow service, but overall the food quality was good and there were plenty of choices available. COVID-19 restrictions did limit the options further, but all the food was fresh and tasty. While the breakfast may not have been explained properly or may have limited hot and continental options, guests still found it enjoyable and satisfying.

Rooms

The Bay Hotel is a beautiful property that offers stunning views of the sea and mountains. Although some guests have expressed concerns about dated furniture and poor housekeeping, many rave about the spacious and comfortable rooms. Some reviewers mentioned issues with outdated bathrooms, while others appreciated the daily cleaning service. Despite these minor drawbacks, the hotel offers excellent room locations, spacious suites and fantastic facilities, including Netflix on the TV. While some families were disappointed with noise levels in certain rooms, others praised the super-spacious and well-appointed family rooms. In general, guests seemed to enjoy their stay at The Bay Hotel and loved the breathtaking views, location and stylish decor.

Beds

Guests at The Bay Hotel can enjoy a blissful night's sleep on their ultra-comfortable beds. Reviews consistently rave about the level of comfort provided with many praising the softness of the mattresses and pillows. However, a few guests reported finding their beds too hard, though this was clearly not the norm. Guests with children did encounter some issues with requests for additional bedding, but overall reviewers were satisfied with the quality of sleep they enjoyed during their stay. Some guests noted that the bed linen was outdated, but this did not detract from the overall comfort of the bed. While a small minority struggled with hard mattresses, the vast majority of guests described the beds as very comfy and perfect for a relaxing night's sleep.

Cleanliness

The Bay Hotel is a property that prides itself on cleanliness with guests raving about how neat and clean the rooms are. They've described their rooms as being extremely clean and excellently clean. Moreover, guests praised the staff for cleaning the rooms daily. However, some guests were disappointed with the cleanliness of the common areas like the varandas, corridors and the front pool. They've also criticized that the cutlery and tables at breakfast aren't clean. Nevertheless, most guests found the property to be clean and cozy and there were hardly any complaints about the cleanliness of the rooms.

Staff

The Bay Hotel boasts a fantastic location, beautiful rooms and a warm, friendly staff. Many guests have given high praises to the hotel staff for their exceptional service with some even mentioning staff members by name, such as Peter at the front desk, Jerrad who made their stay extremely comfortable and Vincent and Tishane at the bar who were amazing. The poolside restaurant also received compliments for their excellent staff. Although some guests had a poor service experience with certain staff members, the majority of guests found the staff at the hotel to be accommodating, hospitable, friendly and helpful. A few minor drawbacks were noted, such as some staff needing more training, slow bar and restaurant service and a crowded reception area. However, overall, the hotel staff were described as superb, wonderful and the friendliest around.

Spa

The Bay Hotel offers a lovely spa experience that guests seem to enjoy immensely. Although some noted that the prices for spa services may be a bit high, the overall consensus is that the spa is excellent. The Mint Spa was particularly recommended with guests praising their massages as wonderful. However, some guests did mention that appointments were difficult to come by with some unable to secure one at all. Despite these minor setbacks, the spa at The Bay Hotel is a great place to unwind and relax during your stay.

Pool

The Bay Hotel boasts an absolutely fabulous pool area for guests to enjoy. Despite some wear and tear on the pool towels and sunbed fabric, the facilities are generally well-maintained and the service from pool staff is fantastic. The multiple pools offer stunning views of the Atlantic Ocean and are great for people watching. While there are a few complaints of parking chaos and some areas needing updating, the beautiful setting and overall nice facilities make for a lovely pool experience. Guests have their choice of sunny locations with plenty of comfy sunbeds and cushions to choose from. However, some guests were disappointed that the two pools with beach views were closed for a wedding. Additionally, some guests note that the non-heated pools can be quite cold. That being said with four pools to choose from, including a spa, there is something for everyone. Overall, the pool area at The Bay Hotel is a highlight of the location and perfect for a relaxing getaway.

Beach

If you're looking for a hotel with direct access to one of South Africa's most beautiful beaches, The Bay Hotel in Camps Bay is a great option. Guests highly praise the prime location and stunning views with many waking up to the ocean as their view. The hotel is just a minute's walk from the beach, making it easy to make the most of morning and sunset walks along the sandy shoreline. The location is so exceptional that many guests say it's the reason they paid for the hotel. The property boasts four pools and great facilities with several rooms overlooking Camps Bay Beach. You'll feel like you're right on the beach with the hotel's close proximity and several reviews stating that it's across the street from the beach. Overall, The Bay Hotel is the perfect location for those looking to enjoy the beauty of Camps Bay Beach without sacrificing comfort and convenience.

Parking

The Bay Hotel offers convenient parking right in front of the hotel, which is definitely a plus. Guests were able to book their parking spaces ahead of arrival, which made things even smoother. The secure parking was also appreciated by many, especially those who were driving their own vehicles. Despite some negative comments regarding the cost of daily parking, most were still happy with the location and the availability of off-street parking. One thing to note is that some guests were not aware that parking was an additional cost, so it's important to double-check before scheduling your trip. Overall, parking at The Bay Hotel wasn't perfect, but it definitely didn't ruin anyone's stay!

Family

The Bay Hotel in Camps Bay is a beachfront hotel with mixed reviews on its suitability for families with children. While some guests had issues with cleanliness, carpets and room facilities, others had a positive experience, especially with the breakfast which they found to be one of the finest. Kids loved the hotel, but parents would have preferred more space and facilities. However, the hotel's location on the beachfront is unbeatable. While some guests complained about the noise and lack of privacy in sea-facing rooms, others were concerned with the safety of the hotel as vagrants easily gained access to rooms, making it traumatic for children. Additionally, some guests found the environment inappropriate for families as day guests were allowed to flood the pools and drink champagne throughout the day.

Yes, The Bay Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at The Bay Hotel.

Yes, The Bay Hotel welcomes dogs.

Yes, parking facilities are available at The Bay Hotel.

Yes, The Bay Hotel has a gym.

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