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Lagoon Beach Hotel Apartments

Cape Town , 1 Lagoon Gate Drive, Lagoon Beach, Milnerton (Show on Map)

7.3

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Lagoon Beach Hotel Apartments offer a fantastic location right on the beach, making it an ideal spot for families with young children. Despite some guests mentioning the beach could be cleaner, the stunning view and sound of the waves make up for it. The property is clean and well-maintained and the staff is friendly and accommodating. Guests appreciate the convenience of being just steps away from the beach and the beautiful scenery. Overall, the Lagoon Beach Hotel Apartments are a great choice for a beach vacation.
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Categories

Boutique-style Aparthotel

Beachfront Aparthotel

Aparthotel near The Beach

Aparthotel Taking Steps Towards Sustainability

Aparthotel with Swimming Pool

Outdoor Pool

Aparthotel with Free Wi-Fi

Aparthotel with Parking

Aparthotel with Gym

Aparthotel with Outdoor Pool

Room Types

Two-Bedroom Standard Apartment This 2-bedroom, 2-bathroom apartment offers lagoon or partial sea views. Each apartment is individually decorated, with an open-plan lounge, dining room and fully-equipped kitchen.

Two-Bedroom Apartment with Sea View This 2-bedroom, 2-bathroom apartment offers full sea views. Each apartment is individually decorated, with an open-plan lounge, dining room and fully-equipped kitchen.

Penthouse Apartment This spacious 4-bedroom penthouse features full sea views, as well as views of Robben Island and Table Mountain from the main balcony. Part of the balcony is also enclosed for use in winter. 2 of the bedrooms have en suite bathrooms, and 2 bedrooms also offer a private balcony.

About Lagoon Beach Hotel Apartments

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Guest Reviews

7.3

Good

Location

Lagoon Beach Hotel Apartments, located right on the beach, offers breathtaking and beautiful views of the sea, mountains and harbor. The location is easily accessible and within reach of other amenities like malls and tourist attractions. The staff is friendly - making your stay more comfortable. Guests enjoyed walking to the beach and spending time in the nice and quiet surroundings. The rooms are near and next to the beach and the position is perfect for those who love great views. The hotel is situated in an excellent location - close to the beach and the pool area offers fantastic views from the restaurant and main pool deck. This hotel provides an incredible experience for those who love to stay in a great location with outstanding views.

Rooms

Lagoon Beach Hotel Apartments offer a great location for families with small children who just want to be by the beach. While some of the apartments were dated and in need of refurbishing, others were lovely and clean. The beds were comfortable and cleanliness was always great. However, some guests had to request a new apartment due to poor general maintenance and moldy bathrooms and others found the furniture and furnishings to be outdated and sparse. Some units had noisy neighbors and poor internet connectivity and the hotel's maintenance was overall poor with locks missing and broken appliances. Despite these setbacks, the location was ideal and the apartments were generally comfortable.

Cleanliness

Guests at Lagoon Beach Hotel Apartments have widely varying opinions of the cleanliness of the accommodations. While some guests report a lack of proper cleaning, others praise the hotel for being well-maintained and clean. Several guests reported issues with dated and worn-out features such as carpets, furniture and bathroom fixtures. However, the cleaning staff received positive reviews for being friendly and courteous. Overall, the cleanliness of the hotel appears to be a mixed bag with some guests reporting a positive experience while others were disappointed with the standard of cleanliness.

Staff

The staff of Lagoon Beach Hotel Apartments is a major highlight according to guest reviews. Feedback on the friendliness and helpfulness of the staff was overwhelmingly positive. Guests praised the security staff, describing them as really good and making them feel safe and secure. The professional and accommodating staff members got numerous mentions, as well as the cleaning staff who were described as courteous and kind. While there were a few negative reviews of staff being unhelpful or hostile on arrival, the majority of guests praised the prompt response from the staff to their needs. Some guests reported that the cleaners were overloaded with too many rooms and suggested that more staff be added to improve the quality of the cleaning service. Despite this, the rooms were well-kept and the hotel was described as very clean. Guests were also impressed with the breakfast and the friendliness of the staff in the restaurant. Overall, the staff at Lagoon Beach Hotel Apartments were a major highlight of the guest experience with their positive and courteous manner enhancing guests' stays.

Wi-Fi

When it comes to internet access, the Lagoon Beach Hotel Apartments have mixed reviews. Some guests found the wifi to be great, while others experienced slow or non-existent connections. In some cases, guests had to call the duty manager multiple times to troubleshoot and were eventually moved to another room. Additionally, the MTN network reception was poor in some rooms, making it difficult to get work done. Despite these issues, several guests commented positively on the wifi access. However, it's worth noting that some guests also had other complaints about their accommodations, including poor TV quality and missing amenities like kettles in the apartments.

Beach

The Lagoon Beach Hotel Apartments boast a prime location right on the beach, perfect for families with young children who just want to play in the sand and soak up the sun. While some guests have noted the beach could be cleaner, others rave about the beautiful view and the sound of the waves lulling them to sleep at night. The beach is just footsteps away from the property, making it easy to enjoy the fresh sea air and stunning scenery. Overall, guests appreciate the convenience of being located right on the beach, along with the cleanliness of the property and the friendly staff.

Yes, Lagoon Beach Hotel Apartments has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Lagoon Beach Hotel Apartments.

No, Lagoon Beach Hotel Apartments doesn't allow dogs.

Yes, parking facilities are available at Lagoon Beach Hotel Apartments.

Yes, Lagoon Beach Hotel Apartments has a gym.

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