Accessible HotelThis hotel provides accessible parking, including designated disabled bays located close to the entrance. It features several ground-floor rooms specifically designed for guests with limited mobility, and offers wheelchair access, roll-in showers, visual aids, grab rails, and shower chairs.
Show more
Summary of reviews related to the 'Accessible' categoryThe 'Holiday Inn Express Poole, an IHG Hotel' provides several amenities designed to accommodate guests with disabilities, although the experience can vary. Positively, the hotel features accessible parking, including disabled bays close to the entrance and several ground-floor rooms that cater to guests with limited mobility. Accessibility features such as easy disability parking and wheelchair access were appreciated and the convenience of being on the ground floor was noted by multiple guests. The proximity to the train station and ease of access for those with prams or wheelchairs also received commendation.
However, there are some areas where the hotel could improve. Some guests found the accessible rooms to be barely accessible and noted issues with the rooms being shaky. Accessible bathrooms and rooms exist, but limitations in mobility support, such as bed suitability, were mentioned. The only accessible room available was occasionally reported as being too close to the lift, causing noise disruption.
Overall, the hotel is deemed easily accessible but with some variations in the quality and convenience of the accessible features available. The environment is generally pleasant, clean and ideal for short stays, especially for those needing a quick stopover from the ferry. However, some specific needs related to disability access might require prior confirmation with the hotel to ensure a comfortable stay.
Show moreRead review summaries for all categories